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All 77 Auckland Central hotels

Sofitel Auckland Viaduct Harbour

5.0 of 5 Hotel   |   21 Viaduct Harbour Avenue, Auckland Central 1010, New Zealand (Formerly Lighter Quay Hotel)
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A recent review
5 of 5 stars reviewed 3 days ago
Grant T Sydney, Australia
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1,184 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (198)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Sydney, Australia
1 review
5 of 5 stars Reviewed 3 days ago NEW

We had the Romance Package which included In Room Breakfast and it far exceded expectation. The hotel has character and the room was excellent. It is also just a short walk to Via Duct Harbour so you are close to all the good things to do,

Review collected in partnership with Sofitel.com

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Cambridge, New Zealand
Senior Contributor
42 reviews 42 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

First of all what a terrible hotel, the word luxury should be stricken from there name as they clearly do no know the meaning of it. Cleanliness - As a example, in other hotels I have seen hair in the bath, shower and floor. But the Sofitel takes this to a new hight and and has it on the ceiling..... More

Was this review helpful? Yes 3
Oratia
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We were really looking forward to our special night in the Sofitel. I liked being welcomed by a 'bonjour' and I also liked the contents of the bar fridge, especially the size of the champagne.( I did say it was a special night!) There were only two points which let the overall experience down. One was the room. A piece... More

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Hobart, Tasmania, Australia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

To celebrate our 27th wedding anniversary, I booked us into the Sofitel Auckland Viaduct Harbour for an extra long weekend. After travelling all day from Tasmania, we arrived suitably exhausted - we couldn't wait to relax with a drink & nice meal. During our 4 night stay we found all staff to be very courteous & helpful. Our room was... More

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Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked a night with The Sofitel Auckland for a romantic weekend away. My husband rang up & asked for a quiet room (after reading other reviews) and they were very accommodating. Upon arrival we were given a complimentary upgrade, which was special. The room was spacious, clean and well equipped. The staff were very polite and each of them... More

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Stefan C, Guest Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Bonjour HAuckland, Thank you for your kind words & taking the time to share your Sofitel experience. We are truly delighted that you enjoyed your Romantic weekend getaway with with us with the help of our of our friendly and attentive hotel Ambassadors. Sofitel Auckland Viaduct Harbour strives to provide superior levels of personalised service to all guests; therefore your... More

Bucks, UK
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I have to admit that when we were shown to our Superior room and looked out of the window straight into an office full of people we both felt like goldfish in a bowl. They had no other types of room available but did manage to move us further along the corridor so that they weren't quite so near. The... More

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Stefan C, Guest Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Bonjour Rocky081, Thank you for your kind words & taking the time to share your Sofitel experience. We are truly delighted that you enjoyed your stay with us having stayed in two of our room categories & that we were able to surprise you with the service and the facilities even though you found the room layout unusual. Sofitel Auckland... More

China, Maine
1 review
5 of 5 stars Reviewed 1 week ago

Was there on a business trip in Auckland. Sofitel Auckland was a great recommendation by a colleague. The service and the hotel is great. The restaurant and the bar in the hotel are amazing and the staff was wonderful in these two areas . While having breakfast enjoyed the triathlon. One of the best flat white I have ever had.... More

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Additional Information about Sofitel Auckland Viaduct Harbour

Also Known As:
Sofitel Auckland Viaduct Harbour New Zealand
Address: 21 Viaduct Harbour Avenue, Auckland Central 1010, New Zealand (Formerly Lighter Quay Hotel)
Phone Number:
Location: New Zealand > North Island > Auckland Region > Auckland Central
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Auckland Central
#3 Business Hotel in Auckland Central
#3 Luxury Hotel in Auckland Central
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Auckland Viaduct Harbour 5*
Official Description (provided by the hotel):
Inspired by New Zealand's landscape and culture and boasting panoramic views of Waitemata Harbour, this beautifully designed hotel is a true landmark destination.Superbly located on the waterfront in the heart of the Viaduct, Sofitel Auckland Viaduct Harbour harmoniously blends French spirit with the best of New Zealand culture. Sofitel Auckland Viaduct Harbour offers 172 chic and luxurious rooms all with juliette balconies and floor to ceiling windows. Oversized bathrooms feature separate rain showers and deep soaking bathtubs. Each guest room also offers Sofitel's famous 'My Bed', LCD televisions and Bose sound systems. Services include valet car parking, dedicated Concierge team, luxury airport transfers, Guest Relations Manager and 24 hour in-room dining. Sofitel's luxury day spa, So SPA offers six private rooms with a wide range of beauty and wellness treatments. Guests can also make use of a sauna and steam room, and adjacent gymnasium. A 20-metre indoor lap pool and spa pool are also available. Lava Dining delivers flavour & flair with an innovative menu, tastefully blending the best local produce with a refined French touch. Serving breakfast, lunch & dinner, visit Lava Dining for an intimate dining experience & breathtaking views. A bright & casual eatery, 21 Viaduct Cafe offers waterside seating to allow guests the chance to enjoy the Marina vistas. Savour expertly made espresso, French pastries, and a daily selection of healthy choices filled with fresh, local ingredients. In an unofficial toast to Sofitel's fine French origins, Sabrage invites guests to revisit the art of 'sabrage'. A sophisticated bar serving the finest champagnes, signature cocktails, local and international wines and beers. ... more   less 
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