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Bianco off Queen

4.5 of 5
Hotel website
2 White Street, Auckland 1010, New Zealand
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Bianco off Queen
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Ranked #50 of 77 Hotels in Auckland
A recent review
3 of 5 stars Reviewed January 21, 2015
REXNZ2014 Paihia, New Zealand
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538 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Bianco off Queen
See the most recent reviews
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 2, 2015

When you pay for a 4 star hotel you expect something special. This wasn't. Pictures online showed city views, we had a view of an apartment block with everyone having a view of us. There was no air conditioning and the small plug in fan really didn't help much. There was not even milk in the fridge when we arrived,... More 

Was this review helpful? Yes 1
Paihia, New Zealand
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed January 21, 2015 via mobile

We have stayed here quite a few times previously and have found it to be clean well appointed and good service for the money paid. We always have a 2 bedroom room. We booked at the last minute on the wotif site and paid the normal rate of around $190. Normally great value.Sadly this time we received a room (3C... More 

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Wellington, New Zealand
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 18, 2015

Booked after a good experience soon after hotel opened. Boy were we disappointed. Carpet was stained and dirty. Shower was mouldy and unclean. All surfaces in bedroom can't have been wiped for months. No mattress protector or blanket under the sheet, which didn't even fit the bed. Dining chairs were rusty. Chair in the lounge was ripped. Shower door wouldn't... More 

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 15, 2015

Unfortunately having stayed in a few serviced apartments during my travels I was really quite disappointed. The staff were not helpful and although the room wasn't terrible I think for the price you are paying there are an array of other such places for the same price with a much higher standard.

Was this review helpful? Yes 2
Mosman, Australia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 12, 2015

When you book a 4 Star rated "Hotel" with a "Normal" Price Tag, ofr over $500 / night & you get a Two Day "Special" you expect it to be pretty good. Agreed? Well, not so with this very average over Rated Motel,in a back street of Auckland CBD. Street beggars on Street corners of a particular ethnic persuasion, and... More 

Was this review helpful? Yes 2
Christchurch, Canterbury, New Zealand
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 11, 2015

We booked this accommodation (2 bdrm superior apartment) based on the website photos. The actual room fell well short of what was portrayed. Coffee/tea stains on the bedskirt (about 20cm in diameter and obvious from the door); bed cushions had numerous stains, holes in wall, many marks on the wall, no mirror in the main bedroom, no teatowel or dishwashing... More 

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Sydney, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 11, 2015

Bianco off Queen needs new management, a total revamp and/ or to be shutdown. The ratings for this "hotel" needs to be reviewed. The photos on the website and other hotel websites are deceiving and should be deemed as false advertising. Our stay was a week long booking. Our first hotel room had disgusting carpet, wall and furniture stains everywhere,... More 

Was this review helpful? Yes 1
Hobart, Australia
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed January 9, 2015

Stayed here for one night after a red eye from Australia. The staff were helpful, allowing us to check in early for a nap. Apart from the location and the price, this is nothing to rave about. Parking is expensive.

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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 29, 2014

This place is a joke!! We booked the 2 bdrm superior apartment which looked great in the photos on their website & my family & I were excited about this place. The apartment we got is exactly the same as the 2 bdrm STANDARD apartment, comparing the photos on the website. Don't pay for parking here it is such a... More 

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 20, 2014

Very disappointed with our stay at this apartment block. First impressions were: the place stunk, was filthy and had stains on the carpet and walls. Housekeeping was mediocre (lucky to have bed made properly and carpet vacuumed). An item went missing and reception just denied that anything would be taken. Customer service, non-existent and very difficult to communicate with. TV... More 

Was this review helpful? Yes 3
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