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Bianco off Queen

4.5 of 5
2 White Street, Auckland Central 1010, New Zealand
Hotel amenities
Bianco off Queen
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391 reviews from our community

Traveler rating
    90
    141
    76
    47
    37
See reviews for
Families
128
 
Couples
92
 
Solo
31
 
Business
45
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Perth, Australia
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 29, 2013

We stayed for 5 nights and tried to get an early check in; but had to wait until about 1:30 PM because the rooms were not ready. Did some sightseeing , and found that there were many restaurants within 5 minutes of walking distance. The apartment was pretty good, with a couch, small breakfast table, 2 chairs, kitchenette, stove, micro,... More

Was this review helpful? Yes
NilayJani, Manager at Bianco off Queen, responded to this review
May 31, 2013

Dear Valued Guest, Thank you for your review of our property and your positive comments on our location, friendly and helpful staff, hotel and room. We appreciate your feedback about our complimentary breakfast , it will assist us in improving for future guests. Please stay in touch with us and we look forward to welcoming you again in the future.... More

Paraparaumu, New Zealand
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed May 28, 2013

Was looking hard for a place to stay for one night that would become a regular point of call as I travel regularly for work. Price - pretty good. Location - so so - down a back street but 3 mins wallk to middle of Queen St. Breakfast - supposedly included - NOTHING was delivered despite amna t check-in saying... More

Was this review helpful? Yes
NilayJani, Manager at Bianco off Queen, responded to this review
May 30, 2013

Dear Valued Guest, Thank you for your feedback. I am very disappointed that we were not able to meet your expectations during your stay. I would love to have you come back and give us another chance to prove that this is not usual for our hotel. Do not hesitate to contact me directly at boq.fom@vrhotels.co.nz if you might reconsider... More

Auckland Region, New Zealand
1 review
2 of 5 stars Reviewed May 20, 2013

We stayed at this hotel for 3 nights. I would like to mention some points about it. receptions have very bad attitude and they are so unfriendly!! you would never expect such a behavior from a reception! About the breakfast ( If it is a part of you room rate) I can say that the breakfast includes a piece of... More

Was this review helpful? Yes
NilayJani, Manager at Bianco off Queen, responded to this review
May 25, 2013

Dear Valued Guest, Thank you so much for your feedback and please accept my sincere apologies that your experience was less that top notch. Any feedback we receive helps to make us better. I would love for you to contact me directly at boq.fom@vrhotels.co.nz as there a number of issues you have raised in your review that are a real... More

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3 of 5 stars Reviewed May 20, 2013

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Was this review helpful? Yes
NilayJani, Manager at Bianco off Queen, responded to this review
May 25, 2013

Dear Valued Guest, Thank you so much for your feedback. Any feedback we receive helps to make us better. There are a number of issues raised in your feedback that will help us improve as a property. I have passed on your recommendations and feedback to the relevant department heads to address. We hope to see you back in the... More

Grant
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 15, 2013

Booked a 1 BR apt for 2 nights prior to a cruise at the end of March, 2013. Caught a Super Saver shuttle with service to the door, from the airport (45 NZ$ for 2 people at the Visitor Center)), and were at the hotel at 0930. Tried to get an early check in; but had to wait until about... More

Was this review helpful? Yes 1
NilayJani, Manager at Bianco off Queen, responded to this review
May 18, 2013

Dear Valued Guest, Thank you for taking the time to share your experience. It is great to hear that you were able to take advantage of our central location and explored the City. We are so glad to see that you embraced what we offer here at our property. Great rooms, Great price, Great location – there are no properties... More

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 10, 2013

My family and I had a great stay occupying two apartments. The location is good and staff was super-friendly and the apartments were spacious and very, very nice!! The breakfast was not good, but you can easily find other options in the area, and it would not keep us from coming back.

Was this review helpful? Yes
NilayJani, Manager at Bianco off Queen, responded to this review
May 13, 2013

Dear Valued Guest, Thank you for your review of our property and your positive comments on our location, friendly and helpful staff, hotel and room. We appreciate your feedback about our complimentary breakfast , it will assist us in improving for future guests. Please stay in touch with us and we look forward to welcoming you again in the future.... More

Napier, New Zealand
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed May 10, 2013

We stayed in the single room apartment. It was bigger than what we expected, definatly no complaints there. Although we didn't need to use the washer or dryer in the bathroom it would have come in handy for a longer stay. The apartment was clean and tidy, a few dents in the walls but nothing to worry about. There was... More

Was this review helpful? Yes
NilayJani, Manager at Bianco off Queen, responded to this review
May 13, 2013

Dear Valued Guest, It is great to hear that you had a first class stay with us! We are very glad to hear that you had a very positive experience! Thank you especially for your kind comments on our staff, hotel and room, we truly appreciate it. I am so proud of our team and how they continue to perform... More

Atlanta, GA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 7, 2013

Hotwire sold this as a four star hotel, no way. The first room we were given was teeny, full of fruit flies (or something yucky and small flying around) and we faced the alley. We went to the front desk and asked for our money to be refunded. As a compromise, we were given one of the top floor units,... More

Was this review helpful? Yes 3
NilayJani, Manager at Bianco off Queen, responded to this review
May 8, 2013

Dear Valued Guest, Thank you for taking the time to write this review. I am disappointed that upon check in the room was not as per your expectation. However, I am very happy to hear that our team went out of their way to ensure that you were looked after and in the end had a great stay with us.... More

Waiheke Island, New Zealand
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 30, 2013

We had a 2 bedroom apartment. The rooms were smaller than expected but the bed made up for it. One of the best beds I have slept on. The overall feeling was value for money. Not the greatest location but still in the heart of the city.

Was this review helpful? Yes
See 6 more reviews by Tanya-Maree for Auckland Central
NilayJani, Manager at Bianco off Queen, responded to this review
May 1, 2013

Dear Valued Guest, It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! We hope you will come back and visit us soon! Kind regards, Nilay Jani More

Auckland Central, New Zealand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 20, 2013

We made the right choice by staying in March 2013 in this lovely place in Auckland Central area.It was very central and within great short access to most of the area that the family wanted to visit. Very modern, secured complex with spacious fully furnished 2 bedroom hotel apartment.We had a great size kitchen, internal laundry, very good WiFi service... More

Was this review helpful? Yes 1
NilayJani, Manager at Bianco off Queen, responded to this review
April 23, 2013

Dear Valued Guest, We are so glad to see that you embraced what we offer here at our property. Great rooms, Great price, Great location – there are no properties in Auckland that can match what we offer with complimentary breakfast and Wi-Fi. We truly appreciate it. I am so proud of our team and how they continue to perform... More

 
 
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Hotel Summarization (Beta)

What travelers say

  • Continental breakfast(10)
  • Good value(7)
  • Bedroom apartment(7)
  • Car park(4)
  • Sky Tower(3)
  • Very tight(3)
  • Friendly and helpful(3)
  • New Zealand(3)

Additional Information about Bianco off Queen

Address: 2 White Street, Auckland Central 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland Central
Amenities:
Free Breakfast Free High-Speed Internet Kitchenette Wheelchair access
Hotel Style:
#26 Luxury Hotels in Auckland Central
Price Range: $
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Whether travelling to Auckland for business or pleasure, Bianco off Queen serviced apartments offer the perfect location for your stay. Superbly positioned within minutes of Auckland ’s business, retail and entertainment districts. This is a serviced apartment hotel that will exceed expectation.All of Bianco off Queen’s spacious studio, one, two and three bedroom apartments feature fully equipped kitchens, washing machines & dryers and large balconies. Limited onsite car parking is available. ... more   less 
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Also Known As:
Bianco Off Queen Hotel Auckland Central
Bianco Off Queen Hotel
Bianco Off Queen Auckland
Bianco Off Queen Auckland, New Zealand

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Bianco off Queen
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