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Auckland Newmarket Motel

189 Manukau Road, Epsom, Auckland, New Zealand (Formerly Jacaranda Motor Inn)
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Auckland Newmarket Motel
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46 Reviews from our TripAdvisor Community

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Kerikeri, New Zealand
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I have been to this motel last weekend, and found experienced the worst hospitality and customer service. We reached at 1pm but was told that we have to wait as room was not clean yet and our check in time is 2pm, whereas while making booking I put the time 12noon as check-in time. Anyways we went in the room,... More 

Helpful?
Thank aman505
Auckland, New Zealand
Level Contributor
8 reviews
2 of 5 stars Reviewed 2 weeks ago

Well - the bed linen was clean as was the bathroom. However the approach to our "Luxury Room with Spa Bath" had very dirty carpet, there was a mattress in the hallway and I especially liked the view from the dirty window which consisted of a broken microwave and a fire extinguisher. The gaffer tape on another window was a... More 

Helpful?
Thank JoUrq

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Helensvale, Australia
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed December 24, 2015

Spent three nights while working in Ponsonby. Affordable accommodation but very average, don't go by the photos. Owner was very helpful, not a lot to eat nearby, could do with a bit of a tickle up. Although on a busy road the traffic noise wasn't too bad

Helpful?
Thank Nev P
Morrinsville, New Zealand
Level Contributor
53 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed December 13, 2015

In its favour, the location is good and handy to Newmarket and the motorway system. However, that is the only good thing I could say. The service was average to poor and I had to wait at reception making a noise to get the attention of the attendant/owner. The receiption area was very untidy and had a urine or dirty... More 

Helpful?
Thank Dave486
Whangarei, New Zealand
Level Contributor
66 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed November 3, 2015

My flight arrived in Auckland very late at night at 10.10PM. I talked to the owners about this and she asked if I would like her to pick me up from the airport. I asked whether the motel provides this service regularly. She said no, but on that particular night (Labour Day - Mon 26 Oct) she appears to have... More 

Helpful?
1 Thank Nitra001
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed October 26, 2015

We paid more than we should have for this so called "Luxury Unit". The pull out bed in the lounge was held up by a car jack, there was an old microwave and fridge and laundry etc stored on the walkways to the rooms and a mattress and various other items in the corridor next to our room, giving an... More 

Helpful?
3 Thank christinehB5291ZV
Honolulu, Hawaii
Level Contributor
82 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed September 23, 2015

Been here a couple of times. Inexpensive and conveniently located. Don't expect much but if you need a decent place to sleep without paying an arm or a leg, this is good choice. Hell's pizza is next door, so decent food only a few minutes walk away. First time, I stayed in a ground level room and thought, "wow-old!" This... More 

Helpful?
Thank Hyo K
1 review
5 of 5 stars Reviewed August 24, 2015

The motel is warm and tidy and clean. The staff are helpful and lovely. Very central to all locations. Great value for money if you are on a budget for a holiday. It's a good 5 min walk to New Market. laundromat close by and bus stop right outside. There is even a nice Asian restaurant out front.

Helpful?
Thank Phillipa B
Auckland Region, New Zealand
1 review
1 of 5 stars Reviewed August 18, 2015

I found huge blood stain on the shower and dust on the pillow. Everything in the room is really outdated. There is no circulation system in the bathroom. Also, the room has extremely bad smell. The door is also too thin, I even heard when someone was knocking next door. Not impressive.

Helpful?
Thank Preeme_nadia
hamilton
Level Contributor
5 reviews
3 of 5 stars Reviewed August 15, 2015

clean but tired room. we were given a room change to accommodate another guest. U should have done my homework re what utensils etc were available. only a microwave jug toater and fridge, glasses cups standard supply of tea bags etc, dessert plate and bread and butter plate. no dinner plate or anywhere to do a meal. we felt overpriced... More 

Helpful?
Thank Garfield1Hamilton
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