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Crown Metropol Perth

5.0 of 5
Great Eastern Highway | Burswood, Perth, Western Australia 6100, Australia
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Crown Metropol Perth
Ranked #6 of 65 hotels in Perth
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184 reviews from our community

    Trip type
Traveler rating
    71
    59
    30
    19
    5
Date Rating
Sydney, Australia
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 20, 2013

On the way from bali to Cape town seemed a great place to stop. So easy to get to from the airport and the service, room was wonderful. We has roughed it in Bali so the luxury was appreciated and the pool was wonderful. At least I could swim long lengths. The business centre and the pa to the boss... More

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Perth
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 18, 2013 via mobile

Renovation is great the place looks and feels a lot classier. Rooms are lovely but I would say over priced for what you would get in Sydney or Melbourne. Pool area a highlight, food and service needs improvement though. As I'm typing this I'm waiting for my room to be cleaned, 4pm and still no clean room even though I've... More

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Perth, Australia
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 16, 2013

Since it has had a major facelift and new owners this place looks fantastic. The number of upmarket restaurants and refurbished rooms makes the Metropol a great place to stay. The pool area is so relaxing with a selection of day beds, cabanas and pool lounges. Breakfast at The Atrium was huge with far too many choices even for a... More

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See 2 more reviews by Darren V for Perth
Perth, Western Australia
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 14, 2013

The new pool area is stunning. Rooms are spacious, recommend one with a spa, service and amenities outstanding. Renovations not now so intrusive but recommend a high floor, the views are exceptional. Only downside that, although I checked 3 separate floors, the ice machines were not working.

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See 5 more reviews by Jeff P for Perth
Banbridge
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 13, 2013

Beautiful rooms with fantastic staff!! Rooms are very spacious with excellent facilities . We stay here before our cruise and were totally delighted! Our room was of a very generous since with a great bathroom. This hotel is situated in a large complex with a casino , theatre and several restaurants. Great atmosphere ! Hop on Hop off bus stops... More

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Retford, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 13, 2013

First time in Perth great city, only hotel with a Casino I'm told, I'm not s gambler but interesting venue, rooms are great service excellent, not cheap but you pay what you get. If you want quite this is not it, but if you want lively go for it!!!

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Sydney, Australia
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
Reviews in 15 cities Reviews in 15 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 13, 2013

Service was good, friendly and efficient. Room was spacious, funky decor and bed very comfy. View from 25th floor was interesting but mainly of the carpark. I ate in Mr Hive restaurant solo for dinner and service was excellent, food very good (dessert excellent). I stayed here overnight for business but usually stay at the Rialto Intercontinental - would I... More

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London, United Kingdom
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed March 11, 2013

We stayed here for one night before surprising some family members on Christmas day. We arrived late Christmas Eve after an 8hr flight from Hong Kong and, maybe we had been spoilt by excellent service there, but we die not experience a warm welcome. Check in was functional at best, and we had to carry our own bags up to... More

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Shaun D, General Manager at Crown Metropol Perth, responded to this review
April 15, 2013

Thank you for taking the time to post a review on our Hotel. I do apologise that you were not assisted with your baggage on arrival. Your comments regarding being charged for internet and the price of the bottled Evian water has been noted as well. We do have a variety of Hotel packages with inclusions such as breakfast and... More

Melbourne, Australia
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 9, 2013

I use to stay here regularly - once every 2 weeks however I stopped staying here due to poor service. The hotel has been continuosly renovating which is fantastic- I really like the new lobby and the world-class pool. On my last stay: The food is very nice- congee in room service was superb. Downside was car parking! costs $40... More

Was this review helpful? Yes 1
See 4 more reviews by PrettyFlyTraveller for Perth
Shaun D, General Manager at Crown Metropol Perth, responded to this review
April 15, 2013

Thank you for your comments on tripadvisor. I am disappointed to read your feedback on your valet parking experience and the customer service you experienced across all areas you dealt with. Please be assured that your feedback will be passed onto the appropriate managers and I apologise for the lapse in service. I do hope you give us an opportunity... More

Perth, Australia
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 8, 2013

We were put up in the hotel by our employeer so the $390 standard room price was not a problem but I am not sure we would pay that ourselves. For that price you get a morning newspaper and that is about it. Going on other 4/5 star hotels which we have been to this place is missing something. Not... More

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Additional Information about Crown Metropol Perth

Also Known As:
Intercontinental Burswood Hotel Perth
Intercontinental Burswood Hotel
Address: Great Eastern Highway | Burswood, Perth, Western Australia 6100, Australia
Phone Number:
Region: Australia > Western Australia > Perth
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotels in Perth
#5 Luxury Hotels in Perth
#7 Business Hotels in Perth
Price Range: $$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
On the banks of the world-famous Swan River overlooking the stunning sun kissed backdrop of the Perth city skyline, Crown Metropol Perth redefines luxury accommodation offering a distinctive, modern and unmistakably luxurious escape.Each of Crown Metropol Perth’s guest rooms are abundant with space and natural light and feature high-tech entertainment facilities, plush furnishings and spacious bathrooms, plus guests have access to our renowned resort-style pool area, children’s zone and glamorous ISIKA Perth. ... more   less 
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Crown Metropol Perth
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