We arrived at the hotel, knowingly booking a non smoking room through the actual hotel website. Check in was smooth until we got to our room. The room stank of smoke. We double checked our print out to make sure we were correct and rang back down to the front desk. The staff member told us that it was a... more

Went to see 'DUSTY' with a group of friends and stayed at this hotel. i was really impressed with the level of comfort in the room, although it wasn't a big room it gave a feeling of space, convenient location to the Casino and Burswood Theatre, check in and out was efficient and pain free, valet parking was a little... more

how can you rate this hotel when you dont even comment on the gambling I am from the USA and wanted to gamble for a evening and went to this hotel. well if you are from the USA and play at many casinos this one tops the cake of cheating you out of your money black jack is to be... more

I feel very personal about this review, as I have never ever walked out of a hotel. To me, it’s totally embarrassing but I had no choice. I always try to find something good, like the shampoo or wow, they have internet……this hotel was supposed to be 5 stars. The truth of the matter we arrived off the streets after... more

Stayed here for the first time on Friday 28th Sept. We booked in with another couple just for a bit of a weekend getaway. Very happy with the rooms, nice decor and clean bathroom all with modern features. Very friendly and efficient staff both at the check in and the doormen. We had dinner that evening in Sirroco restaurant the... more

I had a 2-night stay here for a conference held at the Burswood Complex. Our flight arrived in Perth at 10 am so on arrival at the hotel our rooms were not available. Staff were friendly & pleasant, took our bags and were extremely helpful in giving directions to the city. On our return to the hotel mid afternoon, our... more

beautiful clubroom with twin double beds lovely down pillows lovely quiet room (unlike the paperthin duxton walls) loved the huge bath & very decadent watching tv from bath!) my disappointment was that the club lounge didn't have any board games and hotel also charged for tennis Hyatt superior on these two aspects also sauna & steam room not unisex which... more

The reason why I chose to stay at this hotel was because my parents-in-law are keen casino-goers. It is just a hop, skip and jump from the casino, which is extremely convenient if that is your motivation. The hotel itself looked quite new and clean, which was a plus. The day we arrived, the lift had broken down, but that... more

The accommodation is typical of chain hotel with a good standard room and restaurant. I had a bad experience with room service - after wating one hour I was told it 'was on its way', after waiting another 45 mins I rang the manager and was told it would be another 20 mins - this for one pizza. I cancelled... more