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All 57 Perth hotels

Mantra on Murray

4.0 of 5 Hotel   |   305 Murray Street, Perth, Western Australia 6000, Australia (Perth CBD)
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Ranked #23 of 57 hotels in Perth
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278 people have reviewed this hotel

Traveler rating
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    120
    58
    27
    23
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
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English first
Melbourne, AUS
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

I checked in very late at night and received my key from a very unenthusiastic staff member. I went up the lift, opened the room, went to put the key into the thing but there was already one in there. I switched the light on, realised there were two half naked people in the bed, screamed, switched off the light... More

Was this review helpful? Yes
Peter_Halliday, General Manager at Mantra on Murray, responded to this review

Dear Erin182, I have just been made aware of your feedback regarding your checkin experience at Mantra on Murray. It is indeed very disappointing to read that the service you received was not up to our normal high standards. It is true that we are human and mistakes do happen from time to time but how we respond should define... More

Canberra, Australia
Top Contributor
74 reviews 74 reviews
33 hotel reviews
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

This hotel is a real stinker - expensive, worn, and completely disconnected staff. The pain starts with the heat and humidity in the coridoors. The air con clearly doesnt extend to the common areas, and as you discover, it isnt that good in the rooms either. Old individual aircon units that grunt and groan to try to get the temperature... More

Was this review helpful? Yes 1
Peter_Halliday, General Manager at Mantra on Murray, responded to this review

Dear Hop3fullyL0st, I am very disappointed to read your review. It is certainly true that the hotel has struggled this year with common area airconditioning and this is something we are addressing with the building owners. Indeed today we have had a new airconditioning system commissioned that covers the foyer and reception area and the corridor air conditioning has been... More

Glen Waverley
Top Contributor
50 reviews 50 reviews
12 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed Saturday and Sunday nights in a King Studio. We chose a room with a kitchenette, as we still had supplies from 3 week holiday around southern WA. Staff were friendly......but parking is $25/24 hours; a special deal for the commercial parking over the road (and entered from Wellington St). You need to pick up the pass from reception... More

Was this review helpful? Yes 1
Wollongong, Australia
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Shocking, $25 for parking which is over 200 Meters away. In house movies don't work. Air con sounds like a road train. Don't waste your time. Basic food downstairs can cost $50 for a steak. Management need to have a good look at themselves.

Was this review helpful? Yes 3
Peter_Halliday, General Manager at Mantra on Murray, responded to this review

Dear Finchpaul01, I am sorry that you have not enjoyed your stay with us at Mantra on Murray. Unfortunately like many CBD hotels, when it was built, no parking was included in the building. We have attempted to assist our guests by arranging a discounted rate at the nearest public carpark which is across the road at Raine Square. I... More

Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

had 4 days over weekend. Hotel faces a sweet English Pub called the Moon & Sixpence - and it ROCKS = NO SLEEP. The pub had to compete with the airconditioning unit in the room though it's like having a semi-trailer in the room - only one per room, and as the bedroom is separated from the lounge - there... More

Was this review helpful? Yes 1
Peter_Halliday, General Manager at Mantra on Murray, responded to this review

Dear Pip W, I am sorry that you have not enjoyed your stay with us. Our location in the heart of the city is a major selling point for the hotel.Whilst it is true that the Moon and Sixpence is open late on weekends, the vast majority of our rooms are situated away from any disturbance and on most weekends... More

Singapore
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 15, 2014

I would stay there again its a value for money hotel and good for familes with young kids. Pros - Very well located, you can get taxis, buses and its quite near a train station - Staff was friendly and helpful - House keeping was good - Coles supermarket is just a stone's throw away - Lots of Restaurants, watering... More

Was this review helpful? Yes 2
2 reviews
5 of 5 stars Reviewed March 13, 2014

The staff were super friendly and really helpful. Our room was absolutely beautiful and the cleaners were also really nice too. We were on a higher floor so traffic noise wasn't a problem neither was the pub across the road, the location of the hotel is probably what got me. I can't fault anything on this hotel :)

Was this review helpful? Yes
Margaret River.
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed March 9, 2014

Something dreadfully wrong with the ventilation and airconditioning. We stayed on a warm (but not hot) day. The temperature inside the public areas (hallways etc) was stifling. Our room was stuffy and despite having the aircon on at maximum, the room was hot. Sleep was difficult. If you are like me, sleep is one of the essentials of a hotel... More

Was this review helpful? Yes 1
Sydney, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 3, 2014

When I stepped out of the elevator into the hallway I was almost overcome by the sweltering heat. The hallway was easily 35 deg and 80% humidity. The first room they gave me was like a sauna, the second room was marginally cooler but with a noisy rattling and leaking air conditioner. As a regular visitor to WA I'm unlikely... More

Was this review helpful? Yes 1
Peter_Halliday, General Manager at Mantra on Murray, responded to this review

Dear Karen W, Thank you for your feedback. I am sorry you were not happy with the facilities at Mantra on Murray. It is a fact that we are currently having to cope with public area air conditioning that is not working as it should and on the weekend when external temperatures were in the range of 38 -39 degree... More

St. Ives, Australia
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed February 27, 2014

Smokers are made to smoke on footpath outside. Pj party in street . Friendly service. Very central. Facilities to be self contained. Supermarket across street along with rail station. Fantastic hair salon in mall and nail tech bar. What more could a woman want

Was this review helpful? Yes
Peter_Halliday, General Manager at Mantra on Murray, responded to this review

Dear Carole H, Thank you for your kind review of Mantra on Murray. I had to chuckle at your reference to the PJ party at the front of the building for smokers. I am sure you are aware that it is illegal to smoke in any hotels in Australia and so these little congrewgations do tend to occur from time... More

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Additional Information about Mantra on Murray

Also Known As:
Mantra On Murray Hotel
Mantra On Murray Perth
Mantra On Murray Hotel Perth
Address: 305 Murray Street, Perth, Western Australia 6000, Australia
Phone Number:
Location: Australia > Western Australia > Greater Perth > Perth > Perth CBD
Amenities:
Bar / Lounge Business Center with Internet Access Kitchenette Restaurant Room Service Wheelchair access
Hotel Style:
#18 Luxury Hotel in Perth
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mantra on Murray 4*
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