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City Waters

118 Terrace Rd, Western Australia 6000, Australia
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1 room 1 adult
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City Waters
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123 Reviews from our TripAdvisor Community

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Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Arrived City Waters early in the morning and only able to check in at 2.00pm or so..reason? Guest hasn't checked out and City Waters need time to clean and prepare the room.We were asked to come back at 1.30pm even though we were really too tired and have not been sleeping for almost 18 straight hours.I almost lost my temper... More 

Helpful?
Thank Ruslan G
City Waters M, Manager at City Waters, responded to this review

Dear Ruslan G, Thank you for your recent stay at City Waters and great to hear that you will return to us again on your next visit to Perth. We are sorry that we are unable to provide a room upon your arrival as all 2-bedrooms apartments were booked out the night before and guests were checking out at 10am.... More 

Level Contributor
6 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I find my stay at city waters in Perth western Australia very pleasant and comfortable, Customer service when I needed advice was helpful, excellent! Location is wonderful great..... Easy transportation to travel around. Definitely well worth staying at city waters.

Review collected in partnership with statravel.com

Helpful?
Thank Michael K
City Waters M, Manager at City Waters, responded to this review

Dear Michael, Thank you for your review of City Waters. It always pleases us when our guests are happy with their stay. We aim to keep our guests happy and comfortable with our service, clean rooms, and affordable prices. On behalf of City Waters team members, I would like to thank you for your kind words towards them. We hope... More 

Wandering
Level Contributor
103 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This place sure lives up to it's catch cry as per the title. Sure, it's dated and old, but it's very clean and the staff were friendly and helpful enough, and everything was in working order. The only gripe I have is that there is no power point in the bathroom. Parking could be an issue (although it wasn't for... More 

Helpful?
Thank wogolin
City Waters M, Manager at City Waters, responded to this review

Dear Wogolin, Thank you for leaving your review of City Waters. We value guest responses as they give us insight into the opinions and tastes of our guests. Like many other guests at our motel, we have been happy to provide you with a range helpful information, as we know the local area well. Thank you for your kind words... More 

Perth, Australia
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed December 14, 2015

This is an older building that has not been refurbished for sometime. However it is very clean and the staff were all too willing to assist with any request. They had no trouble changing my room when I requested and assisting me carry my luggage due to an injury.

Helpful?
Thank Colleen W
City Waters M, Manager at City Waters, responded to this review

Dear Colleen, Thank you for your review of our motel. It always pleases us when our guests are happy with their stay. We aim to keep our guests happy and comfortable with our service, clean rooms, and affordable prices. On behalf of City Waters team members, I would like to thank you for your kind words towards them. We hope... More 

Level Contributor
64 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed November 2, 2015

I was booked into this hotel through work as the hotel I stayed in the first night was booked out. The service at reception was mechanical. The room when I got there was awful. The decor was 1940's and there were two single beds. The ironing board was something from a Holly Hobby set and there was an inch and... More 

Helpful?
3 Thank Steven N

Travelers are raving about these Perth hotels

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed October 30, 2015 via mobile

Our first visit to WA after driving from Adelaide and what a disappointment. I wish I could go back in time and tell myself not to book a room at this place. It's poorly painted units/cells with dodgy parking. For the price we paid we could have gone somewhere much fancier and where we wouldn't be welcomed at reception by... More 

Helpful?
2 Thank TJ E
City Waters M, Manager at City Waters, responded to this review

Dear TJE, We are sorry to hear that you're disappointed with your recent stay at City Waters. To increase the security level at City Waters, management has installed CCTVs on 24/7 recording around the building, with 7 cameras able to look over the front, middle & back carpark. Regarding the room, we are sorry that you were not provided with... More 

Townsville, Australia
Level Contributor
65 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed October 28, 2015

Hotel is quite old yet clean and tidy, bedroom was on the large size including large cupboard, table & chairs as well as long bench along the side. Bathroom was separate room with shower over bath and toilet in same room. There was also a separate kitchen room with large oven, fridge and heaps of cutlery etc supplied. Location was... More 

Helpful?
Thank Chris G
City Waters M, Manager at City Waters, responded to this review

Good Afternoon Chris G, Thank you completing a review for our property. We are pleased to hear that during your staying you made the following comment " Staff were friendly & helpful." "Hotel is quite old yet clean and tidy". Our staff are grateful for your kind words you have said about City Waters. We hope to see you soon.... More 

tugun
Level Contributor
43 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed October 5, 2015

Older type Motel , clean , excellent reception , good location , but expensive 159 a night .Close to Swan River , Did find Perth expensive for accommodation . Beware , this was the completion of a trip started 12 mths ago , Mrs fell down some step s , broke ankle 3 days before departure , was booked @... More 

Helpful?
Thank keezaTugun
City Waters M, Manager at City Waters, responded to this review

Dear Keeza Tugun, Thank you for your kind words towards City Waters regarding your recent stay with us. We hope that mrs is now recovered from her injury, please kindly send our regards to her. Once again, thank you for your time to write us a review. Wishing you a very nice day, Kind Regards, Philoemina Lee More 

Beenleigh, Queensland, Australia
Level Contributor
51 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed September 13, 2015

This motel is in a great location, close to the city and waterfront. It was very clean but basic with a separate kitchen area that was in need of an update. It represented good value for money as I found accommodation in Perth very expensive.

Helpful?
1 Thank Joanne P
City Waters M, Manager at City Waters, responded to this review

Dear Joanne P, Thank you so much for your recent stay with us and taking your time to write us feedback. On behalf of the team, we would like to thank you for your kind words towards City Waters and hope to see you soon in the near future. Warmest Regards, Philoemina Lee More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed September 12, 2015 via mobile

Our recent stay at city waters was good, the hotel staff were very accommodating in our request for an extra bed & when we weren't happy with our room they changed us to a different one. We particularly liked that we could park at the door of our room & parking was Free!! (When does that happen in the city!?)... More 

Helpful?
1 Thank chloem90
City Waters M, Manager at City Waters, responded to this review

Dear Chloem90, Thank you for your recent stay with us at City Waters. We've noted on your feedback regarding the tile floor and this has been forwarded to the Housekeeping team to implement improvement. Once again, thank you for your kind words towards our Front Office staff and our property. We look forward to see you again in the near... More 

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