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The New Esplanade Hotel

18 The Esplanade, Western Australia 6000, Australia
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290 Reviews from our TripAdvisor Community

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Perth, Australia
1 review
1 of 5 stars Reviewed 2 weeks ago

We booked our room to have a view of the fireworks on Australia Day. To be fair, for the price, old but clean with the view would have been very acceptable. We asked at the desk about the river view before we paid our money and were reassured that the views were there. The extent of the view was glimpses... More 

Helpful?
Thank DRW61
Australind
1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

Very poor customer service. We had very unpleasant neighbours who were very agressive. Our friend had to be moved rooms because his TV didn't work. Only to moved to a room where he heard very agressive threats from another room. He tried to call reception but phone wasn't working. We were charged $60 for carpark. When we came back for... More 

Helpful?
Thank James J

Travelers are raving about these Perth hotels

Whitburn
Level Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I booked two rooms with views of the Swan river, we could hardly see it the windows were so dirty. The furniture is ancient, the walls are paper thin, the duty manager is a pompous buffoon - straight out of faulty towers, except that was funny, this was horrible. AVOID AT ALL COSTS!

Helpful?
Thank Brian G
Sydney, Australia
1 review
1 of 5 stars Reviewed January 4, 2016

The worst hotel ever. Windows were dirty with grime both sides. Curtains falling off pinned up by safety pins. Furniture wood was chipped and dangerous. One blanket on bed. Sheets too small for king bed and did not tuck under. Pillow too small and did not fit pillow slip. Tiles falling off bathroom walls. Tapes loose. Toilet/mirror dirty. Crockery/Cutlery did... More 

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Thank Catherine C
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed December 30, 2015 via mobile

Booked in as it was cheap and near Barrack Street Jetty as we were going on a cruise. Very basic and suited purpose but would not recommend for longer stay. Walls dirty and carpet needs a clean. Air con vent needs a good clean. Ask for twin share but only got a double.

Helpful?
Thank Sharon H
Perth, Australia
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed December 25, 2015

We went to Perth just for the night for a work event. We wanted to stay close to where we were going and chose this hotel. We should've stayed somewhere else as the photos didn't look anything like it was. Firstly check-in was a mess as they were checking 3 different bookings in at the same time (instead of 2... More 

Helpful?
Thank Dewulf_sarah
Newcastle, Australia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 16, 2015

First room allocated was disgusting, very musty, one power point and a view of a multi level car park so paid for an upgrade to a room with a lovely view. The shower was full of mould, the shower curtain rail was rusted, paint was coming off the walls and the blankets supplied were folded and stored in the wardrobe.... More 

Helpful?
Thank Roz F
Perth, Australia
Level Contributor
61 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
1 of 5 stars Reviewed December 13, 2015

I only needed a cheap room in the city, to sleep after a Function, & I appreciate you get what you pay for. I could have handled the dirty carpets & filthy window, the rock hard bed & even harder pillows, the exessive mould in the bathroom, the badly broken vanity basin, the shower not working separately from the bath... More 

Helpful?
Thank mskatie1959
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 23, 2015 via mobile

Probably not worth the price, may need some renevations considering everyones reviews but it was okay to stay there, the bathroom was fine, comfy bed and nice staff. Dominos delivers there hahaha Thanks

Helpful?
Thank bellabel7
Greater Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 18, 2015

Old, smelly, dirty carpet and stained bed throw. Made my skin crawl. We did not stay after seeing the room. Lost full price of the room as pre-paid through Wotif. Would not recommend to anyone, but, At least the desk clerk did not charge us for the 20 mins we parked in the carpark.

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1 Thank jamore2015
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