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Mercure Perth

4.0 of 5
Hotel website
10 Irwin Street, Western Australia 6000, Australia
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Mercure Perth
Mercure Perth
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1,486 Reviews from our TripAdvisor Community

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Melbourne, Australia
Level Contributor
83 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We spent 4 nights there recently when traveling with another couple en route to Margaret River. The location is well situated virtually directly across from the Government House on St. George Terrance, and we found it central to everything, including public bus to/from airport (no. 37 and 40), not to mention free shuttle buses servicing Perth inner city, with a... More 

Helpful?
Thank WongAK
David B, Manager at Mercure Perth, responded to this review

Dear WongAK, We are very happy to hear that our location and products were well received and glad that our rooftop pool was a welcome relief from the exceptionally high temperatures WA is currently experiencing. Thank you again for the review and we look forward to your return visit in the future. Regards, David Blaxley Hotel Operations Manager More 

Perth, Western Australia, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We (x2 adults, x2 children) were in a standard room for one night, a mini break in Perth coinciding with a birthday and seeing the Lion King. Room was big enough for our needs, although I would have preferred a bath in the room. It's been said before that the bathroom was a bit dated, and I'd agree with this,... More 

Helpful?
Thank pennygee
Wongan Hills, Australia
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I had a lovely two night stay over the weekend. Checked in really easily and was told where I'd find the pool, what time the bar and restaurant were open etc. Staff couldn't be more helpful. The room was spacious, had a comfortable bed, the fridge was big enough to move stuff around so i could fit in my water... More 

Helpful?
Thank lynchoutwest
David B, Manager at Mercure Perth, responded to this review

Dear lynchoutwest, Thank you for taking the time to send us a review via Trip Advisor, we appreciate your feedback and we are glad you had a good stay whilst with us. Please let us know when you're returning to Perth so we can arrange the details for you. Thank you, David Blaxley Hotel Operations Manager More 

Melbourne, Australia
1 review
5 of 5 stars Reviewed 4 days ago NEW

I have stayed at Perth Mercure a couple of times now and their customer service is second to none. The staff were very helpful with any requests, the rooms were neat and clean and as a guest I couldn't ask for anything more! Loved the food and also the rooftop pool.

Helpful?
Thank Rachel J
David B, Manager at Mercure Perth, responded to this review

Dear Rachel J, Many thanks for the great review regarding your recent stay and for us know that the customer service you received was second to none. We look forward to your return to Perth and the Mercure Hotel. Regards, David Blaxley Hotel Operations Manager More 

Geraldton, Australia
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed for a single night on business, staff were excellent very helpful at check in. Room was very clean and tidy, comfortable bed, bar fridge, tea and coffee. Aircon was on and room nice and cool on a very hot day. Close to restaurants, transport etc Had breakfast in the morning and was a full buffet, great food. Only concern... More 

Helpful?
Thank Robert B
David B, Manager at Mercure Perth, responded to this review

Dear Robert B, Thank you for recently staying with us and glad the front office team made you feel welcome and were helpful, I will pass on your feedback. We will hope to see you upon your return to Perth in the future, thank you again for a great review. David Blaxley Hotel Operations Manager More 

Sydney, Australia
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

My partner and I stayed at the Mercure for a night in between driving and flights. We were driving back from Margaret River and drove past the Mercure to find a parking spot but there is no valet and nowhere to stop outside unless you're a taxi. Thank goodness for Google Maps as we found a Wilson Parking nearby, where... More 

Helpful?
Thank genheartney
David B, Manager at Mercure Perth, responded to this review

Dear genheartney, Thank you for taking the time to provide us with valuable feedback, this is appreciated as will assist us in ensuring these items are corrected in the future. We do offer a valet service with a drop off lane available outside the front door of the hotel however if our car is full we have a partnership with... More 

Chester, United Kingdom
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for 2 nights, large room but bathroom a bit dated. Excellent value with helpful friendly staff. Well equipped rooms which which was clean. Would return. Great location for getting around central Perth. Good bar area

Helpful?
Thank Irene S
David B, Manager at Mercure Perth, responded to this review

Dear Irene S, Thank you for letting us know that our team are helpful and friendly, I will share your comments with them as they will all appreciate it. We hope that you enjoyed the remainder of your time away from home and look forward to seeing you once again upon your return to Perth. Thank you, David Blaxley Hotel... More 

Gosford, Australia
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

Very comfortable and handy to all locations. Our room had everything you needed. We're looked after by staff and were very happy staying here and would stay again. Perth us an amazing city and enjoyed every minute if our holiday

Review collected in partnership with Accorhotels.com

Helpful?
Thank Donna R
David B, Manager at Mercure Perth, responded to this review

Dear Donna R, Thank you for your 5* review, Perth is currently going through some amazing changes and is tipped to be the new "hidden gem" for tourists visiting Australia. We look forward to your return and to see the changes that are occurring! Thank you again, David Blaxley Hotel Operations Manager More 

Sydney, Australia
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

A good hotel, located in safe environment free from hassle dazzles of the busy street. The room are spacious, well maintained hotel with clean bathroom and services. Mall are just blocks away and restadramurant are so close vicinity. No drama so far.

Helpful?
Thank Johnny C
David B, Manager at Mercure Perth, responded to this review

Dear Jonny C, We appreciate the time you have taken in providing us with feedback regarding your recent stay, thank you. Upon your return to Perth please do let us know and we'll arrange all the details for you. Regards, David Blaxley Hotel Operations Manager More 

Singapore, Singapore
1 review
1 of 5 stars Reviewed 1 week ago

Completely humiliated by Mercure Perth management today. I called to reception to tell them that I was getting sick because of the aircon at 20 degrees and in the photo the solution they gave me. After 30 min the tape was detached and the bedroom as an igloo. Management told me that they can't do anything, that the aircon "has... More 

Helpful?
Thank Danielle630
David B, Manager at Mercure Perth, responded to this review

Good afternoon Danielle630, My apologies for the issues raised regarding the air conditioning and glad this has now been switched off and discussed with my Maintenance Manager and Front Office Manager earlier this morning in my absence. The system we operate runs fresh air at 20% capacity during the summer months when temperatures are at their highest in Western Australia,... More 

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