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Rydges Perth


Rydges Perth
Cnr King and Hay Street, Perth 6000, Australia
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Traveler Reviews

71% Recommend
3.5 of 5 stars 66 reviews
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By trip type
All (66)
[ Date ] [ Rating ]
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5 of 5 stars
EnjoysToTravel 3 contributions
Western Australia
Jul 6, 2009 | Trip type: Friends getaway

I stayed here with some friends for a birthday, we were all really impressed with the hotel! I myself work in hotels and am generally quite puicky but i really enjoyed this hotel. Room service menu was a bit disappointing (however this was the late night menu) as we wanted food at 2.30am! so i suppose this is understandable.(The lunch/dinner... more

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5 of 5 stars
wandererDerbyshire 2 contributions
derbyshire
Jul 5, 2009 | Trip type: Couples

We flew into Perth from the UK and stayed at the Rydges Hotel on 13 & 14 June. I can honestly say this is the best hotel we have ever stayed in. On checking in we were advised that we had been upgraded to the Executice King Suite, and this was absolutely lovely. The bed is the most comfortable I... more

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5 of 5 stars
StylishTraveller_9 1 contribution
Perth
Jun 16, 2009 | Trip type: Couples

My partner and I stayed at the Rydges just as a getaway on a long weekend and a chance to enjoy a nice hotel. We picked the Rydges as it was suggested by a friend and what a great hotel. From the minute we arrived we were impressed! The staff were fantasic, very helpful and friendly. The room was spacious... more

Management response from
pompey7, General Manager

Thank you for your comments and we are delighted that you enjoyed your stay at Rydges Perth. To maintain our excellent standing in the Perth hotel market, we are in the process of making further improvements including more Rydges Dream Beds, In room safes, new mini bars and soft furnishings. We are also continuosly updating our inhouse training to deliver...

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2 of 5 stars
liandra7 3 contributions
perth
Jun 13, 2009 | Trip type: Family

I stayed for one night on Friday 5 June and what a disappointment, my first and last visit; I won't be staying again - even as a Priority Guest the hotel accommodation was below average standard. The room small, dull and very basic. A $50 extra charge for the trundle bed, would I have been charged this if I had... more

Management response from
pompey7, General Manager

Thanks for your feedback and it was a great shame that you did not enjoy your stay with us. Rydges Perth has some of the most spacious hotel rooms in Perth and Rydges Priority Guest rates are room only rates, which are 10% less than any other available room only rate. The extra rollaway bed is charged at $50 for...

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4 of 5 stars
SuebeePerth 1 contribution
Perth
Jun 6, 2009 | Trip type: Friends getaway

After initially being placed in a dark, middle room overlooking a wall with no light at all and only after strong instances to the reception staff we were moved to a much lighter room overlooking Hay Street and Tiffany’s (lovely). Location is excellent and all facilities we found to be very acceptable. Bar downstairs had a nice atmosphere and a... more

Management response from
pompey7, General Manager

Thank you for your feedback and for choosing to stay at Rydges Perth. I am pleased we were able to accommodate your request to move rooms and that you enjoyed your time here. We look forward to welcoming you back on your next visit. Kind regards Dave Pearson General Manager

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5 of 5 stars
anniversary25th09 1 contribution
western australia
May 31, 2009 | Trip type: Couples

My husband and I have just treated ourselves to a night at the Rydges Perth Hotel to celebrate our 25th wedding anniversary - we live in Perth. We booked a King Club room and when I asked if we could possibly change to a room with a nicer view than the one we had, we were immediately given another option... more

Management response from
pompey7, General Manager

Thank you for choosing to stay at Rydges Perth for your annivesary and we are delighted that you enjoyed your visit. I have passed on your kind comments to our team and we very much look forward to welcoming you back soon. Kind regards Dave Pearson General Manager

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5 of 5 stars
Tamje 1 contribution
Cairns Qld
May 26, 2009 | Trip type: Business

What a fantastic location!!!!! I had read some of the reviews on trip advisor and they were quite negative, but they were from earlier in the year. I spoke to some of my colleagues who had stayed in April, and they had nothing but praise for the hotel, from the warm and friendly service to the location of the hotel.... more

Management response from
pompey7, General Manager

Thank you for your positive comments and we are delighted that you enjoyed your stay. We are working hard to deliver great service and will continue to focus on this with ongoing team training sessions. We look forward to welcoming you back to Rydges Perth on your next visit. Kind regards Dave Pearson General Manager

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2 of 5 stars
Jogger99 1 contribution
Perth
May 13, 2009 | Trip type: Family

We took the family to the hotel for one night as it was a treat for our children. We picked the hotel partly because of the reviews on here. Our second choice was the Medina. The choice for us was sealed by the fact sheet which states that hotel guests have the use of the health club (gym, spa and... more

Management response from
pompey7, General Manager

Dear Mr Crawshaw, Thank you for your comments and as per my response this issue was unfortunately beyond the hotel's control. The health club have admiited fault in not communicating the issue to our hotel and other hotels which also use their facilities. I agree that the poor communication is unacceptable and the health club have promised to inform us...

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3 of 5 stars
tlgriff 13 contributions
Warwick, United Kingdom
Apr 30, 2009 | Trip type: Couples
1/1 found this review helpful

We were booked into the Rydges Hotel Perth for the first three nights of our trip of a lifetime honeymoon to Australia in December 2008. We had requested a quiet room but were allocated a room directly next to the lift, which meant that we were kept awake all night by the constant rumbling of the lift mechanism - not... more

Management response from
rydgestradewinds, General Manager

Thank you for your comments regarding your stay in December last year. I am sorry for the problems you encountered and that no response was provided by the previous management to your initial feedback. We have since replied to your letter to your travel agent (dated January but only sent to us by your travel agent in April). I have...

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3 of 5 stars
peteandrose 3 contributions
Malvern
Apr 23, 2009 | Trip type: Couples

We stayed at the Rydges for ten days in February. First impressions were good, but after a few days we found reception staff unhelpful, although concierge Boris was very pleasant. Had breakfast in CBD restaurant as part of the package, some mornings were ok, but on several occasions the bread selection was poor and staff at weekends seemed harassed and... more

Management response from
rydgestradewinds, General Manager

Thank you for your comments and for staying with us in February. I am sorry that you found some of our team members unfriendly and I have shared your feedback with our management team. Over the last 6 weeks, many of our team have completed a high profile service training program which we will continue to run throughout the year....

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Rydges Perth Address

Cnr King and Hay Street, Perth 6000, Australia