The reservation staff was very kind and friendly to offer our family additional bed at no charge. However, upon check in we were given all the wrong configurations. After confirmation they gave us the right room. However, the condition of the room, mainly the bathroom really needed attention. Location is just average, right across sheraton. I guess I will be... more

Arrived in the middle of the night from the UK and found a lovely large room with very comfy bed. Staff friendly, good breakfast and good location. Only issue is the lack of sound proofing between rooms - we could hear every word that next door said, Other than that, recommended. more

We were always looking forward to a night away, but the room and the service at the Novotel made our stay very special. We had a room with a great view, the bed was incredibly comfy, the pre - dinner nibblies fabulous and the service very friendly. We look forward to another night soon. more

We booked the Novotel Perth Langley for a romantic night out without the children. It is easy to find and parking was good. The staff were very attentive and we felt a bit like minor royalty. The room was a corner one which gave us excellent views of the city. It was large and we enjoyed a bottle of bubbly... more

This is the first time that I would like to write a review about a hotel. Please excuse my english, I am a non native english speaker. We arrived at the Novotel and went to our room and there was a cockroach. I know that Australia has a lot of cockroaches. However I have spent a lot of business trips... more

Booked the Romeo and Juilet package for Valentines Day - picked this package for the delux suite, booked early Jan. This was the first time we had spoiled ourselves for a number of years. Upon dropping the kids off with babysitters we had been delayed and was 30mins behind our indiacted check in time. This is when the weekend went... more

We recently stayed at the Langley on business and were very impressed. After a long work day and 3 hour drive to Perth we arrived very late in the evening both tired and hungry. On checking in the staff were friendly and efficient and we found we had been upgraded to 1 bedroom suite on the 9th (Advantages) floor. We... more

Having read several negative reviews after booking this hotel, I decided to contact the hotel direct to ask if we could have a refurbished room complete with new bed, pillows, etc. and thereby avoid some of the problems others had apparently experienced. I received a prompt reply from Mr Burrows who assured me that most of their guests were quite... more

Booked this through the advantage plus group. Checked into wrong room. Asked for 2 doubles and got a King bed. Advised reception and was told to wait in the room unitl sorted out. 20 minutes later we were moved. Parking is absolutley attrocious. Laped the block 4 times and when I went to reception for help the guy behind the... more