Booked the Amour romance package at the Hyatt as it was my anniversary with my partner and we wanted to relax. The package came with a bottle of champange, a bouquet of flowers, (which turned out to be a dozen red roses, which is ok if you like red roses, I hate them, but they weren't to know that) and... more

This was sold to us as a luxurious stay in Perth. God help Perth! The hotel was a basic Hyatt. It was clean and the room had been recently refurbished. We were in a Regency club room so had access to the club lounge for breakfast and early evening canapes and drinks. This was fine, much better than the cafe... more

I had a riverview room and it was fine. The room was a good size and it looked reasonably new. It looks like they had recently completed room rennovations and are at the last stage of completing the cafe during my stay. The service was excellent and efficient. The evening room service was tasty. Breakfast was pricey at A$34 delivered... more

Unfortunately we stayed here for 5 nights. When we arrived we found they had started renovations. The jack hammer started before 0800 hrs and could be heard throughout the hotel. All the other bad reviews about the hotel are correct. Dirty, very dated and badly worn. My wife cried when she saw our first room. I complained and was moved... more

No, really.....is THIS a Hyatt? It has the logo on the building yet inside it's a tired and worn hotel. The rooms are very 80's and not particularly clean - something I've never experienced with this brand. And at over $260 a night I do expect more. They need to pump a bit of money into this one and give... more

Totally agree that this hotel is far below what is expected of an international 5 star hotel. The hotel is so dated and really needs a make-over. There is a pool and sauna. It is a good 10-15 min walk into the city centre. Spend your money elsewhere! more

My husband and I stayed two nights it was simply terrible.The room was small and had no river view as stated as we were put on the 3rd floor. The first night I was woken up by slamming doors due to patrons above having a domestic. The toilet was dirty and on the seconed day I noticed a bottle of... more

I stayed here with my family for 1 night as Hyatts are my favorite hotels and I'm a Platinum member. This property was nothing like a good Hyatt, it was awful. When we arrived in our car the concierge staff seemed disinterested and bored, like customers were a nuisance. The check in was nothing special, not rude but more like... more

I thought the elevator in this hotel was a time machine, as when I got out on the 3rd floor and made my way to my suite, I felt like I had been transported back to the 80's. The room was tired and in need of a complete refit. There was a broken glass in the draw of the mini... more