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All 57 Perth hotels

Citadines St Georges Terrace

4.0 of 5 Hotel   |   185 St Georges Terrace, Perth, Western Australia 6000, Australia (Formerly Somerset St Georges Terrace)
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37%
Ranked #44 of 57 hotels in Perth
A recent review
4 of 5 stars reviewed 2 weeks ago
Tony M Jakarta, Indonesia
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121 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • German first
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  • Any
English first
Yockleton, Shropshire, United Kingdom
Top Contributor
73 reviews 73 reviews
55 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I think this is more of an accommodation block than a hotel. It is perfectly positioned for the mining companies in the business area. Lots of work going on in hotel, Staff on the reception were excellent but working in a confusing environment. 11pm fire alarm went off and we all left the hotel, down the fire escape which had... More

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Nathan B, Manager at Citadines St Georges Terrace, responded to this review

Thank you Mark C for your feedback on your stay with us at Citadines St Georges Terrace Perth. As pointed out our property did undergo a major refurbishment from mid September 2013 up until late January 2014, this also included a property brand to Citadines St Georges Terrace Perth. After a little investigation I can see from our records we... More

Jakarta, Indonesia
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Hotel is still within Perth City Centre with bus and CAT easily catch to wander. Not too far to walk to street malls. Parking is a bit of problem, same as most hotels in the city centre, but there are few payable parking lots close to the hotel as an alternative. Overall, the room is fantastic with free wifi, and... More

Was this review helpful? Yes
Shannon R, Marketing Executive at Citadines St Georges Terrace, responded to this review

Dear Tony M, Thank you for sharing feedback with us on your recent stay. We are very happy to read that you thoroughly enjoyed your time with us at Citadines St Georges Terrace, and were impressed with our newly refurbished apartments, central location and friendly Guest Service Team. We agree the complimentary Wi-Fi is indeed an excellent bonus! Thank you... More

Sydney, Australia
Top Contributor
93 reviews 93 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Where do I start? This was a punt, having never visited this beautiful city before and having booked months in advance, ahead of the inaugural Swan Run. Struck a pot of gold here (if you visit the Perth Mint, well recommended, you will know what I mean). The location was just perfect in terms of sight-seeing, restaurants, public transport. The... More

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Shannon R, Marketing Executive at Citadines St Georges Terrace, responded to this review

Dear LisaGordonSimons, Thank you for sharing your Citadines experience with our TripAdvisor community. We are delighted to read that you thoroughly enjoyed your stay with us, and were pleased with our spacious and fully-equipped apartments as well as our central location. We feel very fortunate to be in the heart of vibrant Perth, and it is always wonderful to read... More

Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel in the middle of June. We had travelled there as a family (my hubs, 8 year old, 5 yo and 1 yo). I had booked a Studio Executive room directly with the hotel via the website. I was initially worried as the hotel was not able to confirm with me if they would be able to... More

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Nathan B, Manager at Citadines St Georges Terrace, responded to this review

Dear Gerberas 99 Thank you for your feedback on your stay with us in June. I would like to apologise for the attitude displayed by our Guest Service team at the time of your check in, this is completely unacceptable. I shall be addressing this with our Guest Service Manager to ensure that our high standards of service are maintained... More

Perth, Australia
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Great location right on St George's Terrace in the heart of the business district and easy walking distance to the theatre, shopping malls and the river. Pretty good for public transport too as it sits between both train stations. On arrival check in was swift, easy and dealt with in a friendly manner. The room itself was a bit of... More

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Shannon R, Marketing Executive at Citadines St Georges Terrace, responded to this review

Dear BlaneyMundy, Thank you for sharing with us feedback of your recent stay at Citadines St Georges Terrace Perth. We are pleased to read that you found our Guest Service Team friendly and you especially enjoyed the central location of our Apart’hotel; in particular the short walk to Perth’s shopping, restaurants and the beautiful Swan River. It is disappointing to... More

Orange, New South Wales, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 23, 2014

The location of the hotel was good, the room was comfortable especially the bed, but overall the staff were quite unfriendly with hardly a smile for the 6 days we were there. One lady in particular was very unhelpful. Yes there is parking, but only 4 spaces and it's on a first come basis....no booking in. The restaurant next door... More

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Nathan B, Manager at Citadines St Georges Terrace, responded to this review

Thank you for your recent feedback Carol H. We were disappointed to learn that our Guest Service staff seemed unfriendly as well as unhelpful during your stay with us. I would like to take this opportunity to apologise for this lapse in service. In light of this I shall be looking into and addressing this further with our Guest Service... More

Singapore, Singapore
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 of 5 stars Reviewed June 23, 2014

We booked a premier room for one night. The king size bed was very comfortable. However, the kitchenette needs to be better equipped. Firstly, the electric kettle's coil was rusty! It looked really gross. The only saucepan that they had was so heavy! They should at least have a small one. The saucepan also smelled kind of funny. The smell... More

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Nathan B, Manager at Citadines St Georges Terrace, responded to this review

Thank you for your feedback on your stay with us CttSingapore. I’m glad to hear that you enjoyed the size and comfort of our Studio Premier room. At the same time I appreciate your feedback on the kitchen amenities in the room and would like to apologise for inconvenience experienced due to the electric kettle in the room. I have... More

Perth, Australia
Top Contributor
52 reviews 52 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed June 17, 2014

I stayed here for a night when i arrived in Perth, i booked this hotel because they interior of the room looked very nice. When i arrived i found some stupid WA parking setup on the street where you can not park for xxxx hours, i left my car on the road and went to check in and was told... More

Was this review helpful? Yes
Nathan B, Manager at Citadines St Georges Terrace, responded to this review

Hi Paul S, Thank you for your recent feedback on your stay with us at Citadines St Georges Terrace. I am sorry to hear about your parking experience, we do try and ensure all are aware about the limited car parking at the Property as unfortunately most are already taken up with our longer stay guest. We do as you... More

Crewkerne, United Kingdom
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 15, 2014

Modern hotel in the financial district, but conveniently situated close to King's park. Top name shops are close by. We found it difficult to find a restaurant of an evening that didn't have very loud music, but the ones we eventually found did not disappoint. The reception staff were very friendly and helpful. The room was clean and comfortable. The... More

Was this review helpful? Yes
Shannon R, Marketing Executive at Citadines St Georges Terrace, responded to this review

Dear MyOpinion22014, Thank you for taking the time to share your feedback with our Trip Advisor community. We are delighted to read that your thoroughly enjoyed your Citadines experience and were impressed with our newly refurbished Apart’hotel. We agree the complimentary Wi-Fi service is indeed an excellent bonus. It is also pleasing to read that you found our Guest Service... More

Perth, Australia
Senior Contributor
48 reviews 48 reviews
19 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed May 30, 2014

when we arrived at our room the bar fridge had leaked all over the floor. After having maintenace look at it, it leaked again right in the path way to the bathroom (vv slippery). We were moved to another room which had a double bed, and as we were in a room with 2 singles (tiny single beds) we were... More

Was this review helpful? Yes
Nathan B, General Manager at Citadines St Georges Terrace, responded to this review

Dear Ginetta Thank you for your recent feedback on your stay with us. We apologise for the inconvenience experienced during your stay and that the problem was not resolved satisfactorily. We would like to assure you that all maintenance issues have since been resolved with the faulty fridge in the room being replaced. At the same time we apologise for... More

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Additional Information about Citadines St Georges Terrace

Address: 185 St Georges Terrace, Perth, Western Australia 6000, Australia (Formerly Somerset St Georges Terrace)
Phone Number:
Location: Australia > Western Australia > Greater Perth > Perth
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Citadines St Georges Terrace 4*
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Also Known As:
Somerset St Georges Terrace Hotel Perth

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style
#27 Luxury Hotel in Perth
Hotel Class
Official Description (provided by the hotel)
Located in the centre of the vibrant city of Perth, Citadines St Georges Terrace (formerly Somerset St Georges Terrace Perth) is the perfect home-base from which to experience modern city living in Australia. Positioned in the heart of Perth's Business District, Citadines St Georges Terrace has the picture perfect setting for doing business in the city. Its prime location is also within walking distance to art galleries, restaurants, bars, department stores and many quality boutiques at Murray Street and Hay Street Malls. To complete the picture perfect setting, the property is just a street away from the Esplanade that overlooks the Swan River.Upon entering the main lobby, guests experience a welcoming oasis of calm. A collection of local contemporary art pieces express the energy and verve that Perth has to offer and are featured in the lobby and residences. Offering 85 contemporary rooms, which range from studios, spa studios and spacious one-bedroom residences, you can enjoy vibrant city living at a prime downtown address. Doing business is easy with our business support services, large well lit work areas, telephones with speaker and IDD facilities, and complimentary WIFI. Our conference / function room facilities are also available for work or pleasure. After work, relax in the cafe or by the al fresco bar located on the ground floor -- just the work-life balance suited to the busy executive on business or leisure traveller looking for a weekend getaway. Citadines St Georges Terrace Perth is managed by The Ascott Limited, a member of CapitaLand. It is the largest international serviced residence owner-operator with more than 200 properties in over 80 cities spanning more than 20 countries across Asia Pacific, Europe and the Gulf region. It operates three award-winning brands Ascott, Citadines and Somerset. ... more   less 
Number of rooms
85

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