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Crowne Plaza Perth

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54 Terrace Rd, Perth, Western Australia 6004, Australia
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Crowne Plaza Perth
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466 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Australia
Level Contributor
79 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We booked an executive river view room. Room was large, very cumfy, good bed, quiet and had a balcony. Yes it is a bit dated especially the bathroom but everything worked. The room we had was at the front of the hotel and is accessed by stairs rather than a lift - the porter can take the luggage to the... More 

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Sydney, Australia
Level Contributor
83 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

When the taxi pulled up at this hotel I must admit I almost cried. It's location is not in the middle of town or within close distance to anything other than a large park across and body of water. I was seriously fretting about staying here. After 2 nights though I was completely satisfied with my experience. The staff were... More 

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Perth, Australia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We spend one night in the Crown Plaza hotel and we were very satisfied. The service was excellent.And the view in our room was on the river and we felt fabulous.The breakfast was high class and it was a pity we couldnt stay longer. The hotel is not high modern and that is just what that makes it so special,It... More 

Was this review helpful? Yes 1
Singapore
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stay here each time I visit Perth and this is now the 3rd. I would not say this is the best hotel but as member of IHG, I tend to choose the same range each time. Very much the same like 2011. Breakfast is great, room are small and comes with Queen size. Location is great if you like city.... More 

Was this review helpful? Yes 1
Sydney, Australia
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The CP is a pretty old place. It looks like it has been renovated relatively recently, in that the lobby was well lit with modern decor, etc. Rooms also had newish furniture and lighting. Bathrooms are very cramped and well out of date in its fixtures. Bed was comfortable though. Gym is small but had an erg - my equipment... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Crowne Plaza Perth, responded to this review

Dear AndrewT128128, Thank you for being our guest and for taking the time to write your review. We appreciate your nice comments about our breakfast set up and lobby. However, we are disappointed that our bathroom and gym facility did not live up to your expectations. Your feedback is important to us and helps us focus on improving the quality... More 

Rockingham, Australia
Level Contributor
117 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed for one night for our first wedding anniversary and it was fantastic. I had mentioned on the booking that it was our anniversary and asked for a nice room. We were given a room on the 9th floor with stunning views of the river. The hotel had left us a bottle of sparkling wine, bar of chocolate and... More 

Was this review helpful? Yes 1
Level Contributor
7 reviews
4 of 5 stars Reviewed 3 weeks ago

Hotel staff are good and willing to help, rooms nice though bathrooms a wee bit dated, staff are good and willing to help. One thing I object to is constantly signing these non-smoking forms. In this hotel, it's "Welcome to the hotel - now sign this highlighted disclaimer before we give you your room key." For goodness sake! When will... More 

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Murwillumbah, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I regularly stay here when travelling to Perth the rooms and very comfortable & the bar & resturant down stairs are a great meeting place. The Buffet breakfast is fantastic love the free wifi. Im a member of IHG & get good deals

Was this review helpful? Yes
Katie H, Manager at Crowne Plaza Perth, responded to this review

Thank you for the excellent 5 star review on your stay with us. We are glad to hear you are an IHG Rewards Member and thank you for your loyalty. See you next time you visit Perth. Best Wishes. More 

Level Contributor
113 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 4 weeks ago

First I want to say, its taken me some time to write the review, and things could have changed at the hotel. I have stayed at many Crown Plaza's but I was not overly impressed by my accommodations. the location is good, which is why I selected the hotel, but cant say that anything else was acceptable. My room was... More 

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Katie H, Manager at Crowne Plaza Perth, responded to this review

We thank you for taking the time to review our hotel and sorry to hear you were not overly impressed with your stay. We try our best to meet all guests requests however sometimes it is not possible and it is unfortunate that this occurred during your stay. Should you stay with us again we will do everything possible to... More 

Level Contributor
60 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 25, 2015

I am a loyal IHG guest around the world. This property held up the standards for IHG and Crowne Plaza. Friendly and helpful staff, particularly at the concierges desk. One person in particular, Nick, was very helpful with directions and assistance in getting around. Food in the restaurant was good and reasonably priced. Hot breakfast in the mornings was tasty... More 

Was this review helpful? Yes 1
Katie H, Manager at Crowne Plaza Perth, responded to this review

Hi Frank M Thanks for taking the time to review you recent stay with us. We passed on your great comments to Nick and the breakfast team. We look forward to welcoming you back again next time. Kind Regards. More 

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