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Crowne Plaza Perth

4.5 of 5
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54 Terrace Rd, Perth, Western Australia 6004, Australia
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Crowne Plaza Perth
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Ranked #17 of 57 Hotels in Perth
A recent review
4 of 5 stars reviewed 4 days ago
Craig V Perth, Australia
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424 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Perth, Australia
Top Contributor
60 reviews 60 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here recently and thought that the hotel was really good. The check in process was fast and the staff were really friendly. The room (King Room River facing) was nice without being great. The bathrooms and rooms generally look a little bit tired but were certainly clean. Breakfast in the morning was a buffet which had plenty to... More 

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Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review

Dear Craig V, Thank you for choosing Crowne Plaza Perth recently; we agree the high river view rooms are a great choice offering panoramic views and a quiet relaxing environment. We appreciate you sharing your positive view of the breakfast buffet and the professionalism and friendliness of our check in staff. Craig, we do hope to see you again soon.... More 

Geraldton, Australia
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

We recently stayed at Crown Plaza Perth and on check in we were offered an upgrade to a king size room facing the river. I'm glad we accepted it because it meant we could relax on the balcony and have the window open (not a frequent occurrence with hotels at the moment). We didn't eat at the hotel but did... More 

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Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review

Dear MissBehavingAgian, We agree the river views make a world of difference, delighted you found time to enjoy our bar and other facilities; we appreciate your comments directed to our front desk colleagues and we are thrilled you found their welcome and attention friendly and professional at this time. We look forward to welcoming you back again on another occasion..... More 

Malton, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

Enjoyed my stay at the Plaza, mostly enjoyed the good food on Happy hour!!! the beds are comfy. nice staff - very helpful The nice walk out to a big empty park and the river right besides, lovely views from al round.

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Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review

Dear James, We are delighted you found the Happy Hour a moment to relax and enjoy, thank you for your kind comments around this experience and the quality of food. We agree there can be something special about a park with wide open spaces, a contrast no doubt to other parts of the world. Nonetheless a significant advantage in staying... More 

Camelford, United Kingdom
Top Contributor
55 reviews 55 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Me and my wife stayed at this hotel. We booked a River View, got to the hotel at 3 in the morning and woke to find our River View was that of a building site. Not good at all. The only item which resurrected the hotels stature was the food served at breakfast plus the Gym equipmenmt and the Top... More 

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Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review

Dear Artytheking, We were disappointed to learn the room type you booked "River View" was not assigned correctly. Without the ability to trace this further we can only apologize and ask you contact us directly to assist in resolving this issue. This will allow us to understand what may have contributed to these circumstances. Kindest More 

Melbourne, Australia
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The location is on the edge of the city with a lovely view of the park and the Swan River. My room was lovely and clean, the bathroom looked as though it has had a minor makeover. I noticed the hotel also offered free use of their bicycles; a lady was picking one up one morning and with the helmet... More 

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Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review

Dear TravellingFromAus, Thank you for commenting on the warm friendly service you experienced from our staff on this occasion. We are delighted we had the opportunity to complement your stay in this way. Yes, the bicycles we provide are appreciated by our many guests as they provide the perfect escape to discover our location and river pathways at a more... More 

Tea Gardens, Australia
Top Contributor
71 reviews 71 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 5 weeks ago

My wife and I checked in for a couple of days prior to going on a 3 day package to Monkey Mia some 800kms north of Perth. The morning of the second day my wife noticed her handbag wasn’t in the room, even after detailed searching. I was despatched to the dining room because clearly she must have left it... More 

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Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review

Dear Gdas, We are delighted your wife's handbag was recovered and appreciate your comments describing the manner in which our team contributed to assisting in this way. Albeit disappointing the weather closed in for your NW trip, but just as well you did not ignore these warnings as the devastation as a result was quite severe in these areas. Thank... More 

Brighton, Michigan
Top Contributor
108 reviews 108 reviews
9 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We stayed for 3 night and had a great time. The pool and workout facilities are nice. There is a large park right in front. Great for a good run. They have free bikes for guests. They have helmets and give you water. The bike path is a few blocks away and goes for 10+ miles. Perth shuts down at... More 

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Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review

Dear Cathy, We agree the park opposite is a great facility for recreational activities and the cycle paths well planned for short to medium distance cycling. We are delighted you enjoyed your stay with us and found the restaurant so inviting on Sunday evening. Thank you for commenting in this way, we look forward to welcoming you back again. Best... More 

Perth, Australia
Top Contributor
52 reviews 52 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 14, 2015

This is another favourite hotel of mine to stay in Perth for mini break because of its tranquil location. We always choose a river facing rooms with a balcony, there's nothing like waking up and looking at the Swan River. The hotel is clean and comfortable and maybe it could do with a make over, but then the price will... More 

Was this review helpful? Yes 1
Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review

Dear Ozzie, We are delighted you enjoyed your short break with us and agree the river view rooms make a significant difference and the river can take on a lovely misty reflection which is common in July. The Lower East Side does provide a more relaxed and quiet location which is perfect on the side for a great weekend of... More 

Europe
Senior Contributor
49 reviews 49 reviews
41 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 14, 2015

The hotel room was more like a Holiday Inn (June 2014) in terms of amenities and comfort position in a 'side room behind the lift). Service was fantastic, the restuarant seeaing outside over looking the river had a very social and calm feeling, though the food was quite average. The service from the reception staff was fantastic who really went... More 

Was this review helpful? Yes 1
Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review

Dear Martin H, Thank you for commenting on the great reception you experienced as a guest at Crowne Plaza Perth in June 2014. We are delighted you found our location provided a peaceful dimension to your sense of place. We look forward to welcoming you at another Crowne Plaza soon. Kind regards. More 

Tampa, Florida
Top Contributor
70 reviews 70 reviews
20 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed March 13, 2015

We stayed twice whilst in Perth, on arrival from Sydney, then before our departure on the Indian Pacific Train to go back to Sydney. The staff were very welcoming. First stay was on the 3rd floor opposite the pool, wonderful, enjoyed a dip and sunbathe. Second visit was on the 1st floor which was where the pool would be on... More 

Was this review helpful? Yes 1
Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review

Dear RynsMom, We are delighted you found your stay so pleasant on the two occasions you were with us recently. And, the fresh honey for breakfast, directly from the hives honeycomb, we are so pleased you enjoyed it. We hope you enjoyed the train journey back to Sydney and more so your time here in Australia. We look forward to... More 

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