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Crowne Plaza Perth

4.5 of 5 54 Terrace Rd, Perth, Western Australia 6004, Australia
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Crowne Plaza Perth
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Crowne Plaza Perth
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391 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Recently stayed here for 2 nights. I was travelling with my disabled mother. The hotel staff were so helpful and friendly. Could not fault them. No elevator to the dining area, however the concierge helped Mum on and off the stair lift with a smile and a hand. We were however a bit shocked at being informed on arrival that... More 

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Perth Western Australia
Top Contributor
66 reviews 66 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed for one night to avoid the hassles of driving home after dinner and a show in Perth CBD. Stayed on IHG points. Check in was fast and friendly. Room on 9th floor overlooking the river was quite spacious and quiet. Clean and comfortable. A good nights sleep was had. Did'nt get to try the in house dining as we... More 

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Cope
Senior Contributor
39 reviews 39 reviews
26 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel offers nice view of the river and the staff have a super good attitude. The room is of a good size and is is nice to sit on the balcony to enjoy the nice view. Both at breakfast and dinner we had super good service of the staff and really had a good experience. The hotel could need... More 

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Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review

Dear Michael G, We agree great people make great Hotels guest love and your advocacy for our attitude and your quality experience across the Hotel amenities is appreciated . We are delighted you found the use of your balcony provided time to reflect and enjoy. We look forward to welcoming you back again soon. Best More 

Sydney, Australia
Top Contributor
51 reviews 51 reviews
42 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I accompanied my husband on a business trip to Perth in September. First impressions are of an older style hotel. Check in was fast and friendly and the helpful bellboy had our bags up to the room in no time. We had booked a spa room, but found on entering that, although the bath tub looks really inviting, the only... More 

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Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review

Dear Racoon, It was a pity the weather was not pleasant on the occasion of your stay and you did not really have an opportunity to discover the many places of interest around the city. The City offers a free Central Area Transit system which can provide easy access uptown should you be back this way again. We agree the... More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is clean and modern and there are no major problems here. The breakfast was excellent and hotel has a nice outlook. My room however was a King room and booked as overlooking the river - however when located on the ground floor the view was slightly disappointing. The balcony did provide somewhere nice to sit, but again on... More 

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Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review

Dear David P, Thank you for sharing your comments this way. We are delighted you found the breakfast experience worth a mention. We appreciate your comments on our King rooms, we agree the location appeals to some and not others, all our Superior rooms offer river views from balcony's located above level 3. We look forward to welcoming you back... More 

Oxford
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is located at the eastern end of the city, but there's a regular (and free) CAT bus service which can get you into town. The bus stop is only a block or so away. The room we had was good - we were offered the chance to upgrade to a room with a river view for an extra... More 

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Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review

Dear Dogbertd, We agree the CAT service is a great asset for visitors to Perth and with easy access to the CBD the quiet location of Crowne Plaza provides a world away at the end of the day. We are delighted you found our staff so professional and obliging in making your late departure more comfortable. Yes all IHG Reward... More 

Kuala Lumpur, Malaysia
Senior Contributor
37 reviews 37 reviews
24 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Ideally located near the CBD. Comfortable if not smallish rooms. My wife and I were put in a room facing an apartment block and because of the proximity we had to keep the shades drawn for privacy. On site parking is available but very expensive. Parked up the road so as not to incur the A$29 per day charge. Did... More 

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Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review

Dear Steve We are delighted you found our location a pleasant change from a normal city environment and you had the opportunity to use our parking options on this occasion. Thank you for choosing Crowne Plaza at this time, we look forward to welcoming you back again. Best regards More 

Adelaide, Australia
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a very pleasant hotel to stay for short or long periods. The staff are professional and helpful and the rooms large and comfortable. I noticed in the mini bar that the previous occupier cleverly arranged the chocolates to make it look like they had not taken anything . But in fact they had sampled them and not told... More 

Was this review helpful? Yes 1
Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review

Dear Kevin, We are pleased you enjoyed your experience with us on this occasion and thank you for choosing Crowne Plaza. Fancy going to all the trouble to disguise the consumption of chocolate in the mini bar, we try hard to check these things but delighted you did not miss this and we made good the minibar complement. We agree... More 

Top Contributor
72 reviews 72 reviews
26 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Spent a couple of days here on arrival in WA... Its a shame they don't look after guests more with Parking but that would be the only fault I could find with the place. The food was good and the service other than the "park in the street" was good

Was this review helpful? Yes
Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review

Dear Yachtprojectsphil, We are disappointed you found our valet parking service was not as seamless as the rest of your stay. We offer a valet service for the convenience of our guests so they do not have to worry about their car until required again. It is not our normal practice to offer street parking with this service. If we... More 

Perth, WA
Contributor
20 reviews 20 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I stayed at the Crown Plaza in a Queen River view room so we could attend a function in the city. On arriving, the receptionist who welcomed us was extremely polite and friendly. Check in was quick and efficient. Our room had a lovely view and was well appointed and beautifully clean and comfortable. Breakfast was included... More 

Was this review helpful? Yes
Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review

Dear Babs, Thank you for choosing Crowne Plaza Perth for your weekend stay. We agree our location is central to most places in Perth and convenient when you are attending an event in town. We are delighted you enjoyed our breakfast presentation and the attitude of our colleagues in making you feel welcome from the first moment you arrived. We... More 

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Additional Information about Crowne Plaza Perth

Address: 54 Terrace Rd, Perth, Western Australia 6004, Australia
Phone Number:
Location: Australia > Western Australia > Greater Perth > Perth
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Perth 4.5*
Number of rooms: 191
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Also Known As:
Crowne Plaza Perth Hotel Perth
Perth Crowne Plaza
Hotel Style:
#17 Luxury Hotel in Perth

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