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Crowne Plaza Perth

4.5 of 5 54 Terrace Rd, Perth, Western Australia 6004, Australia
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Crowne Plaza Perth
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Crowne Plaza Perth
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403 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Contributor
11 reviews 11 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed for six nights and the property was a normal standard expected from Crowne Plaza. We had a room with the Swan River view on the upper floors which was nice. Good pool, restaurant and bar on site. The hotel is in walking distance of the city centre or you can use the free Trans Perth buses which are available... More 

Was this review helpful? Yes 1
Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review

Dear Buckotours, Thank you for your advocacy, we are delighted you found our location and amenities represented good value; we look forward to welcoming you back again. Best regards More 

Perth, Australia
Contributor
19 reviews 19 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at the Crowne Plaza Perth for 3 days in 2014. The location is fantastic, near the city centre and with wonderful view from our 7th floor room, Our room overlooked Langley Park and the Swan River. However the room was small with outdated furniture and fittings. Not surprising though as it is an older building. The pool was small... More 

Was this review helpful? Yes
Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review

Dear Denise, We are delighted you and Fitzy enjoyed your stay with us. We agree the shade amenity poolside can be improved and we are looking at ways how we may best achieve this going forward, in the interim we do provide sun screen for our guests enjoyment and comfort. We look forward to welcoming you back again soon. Best, More 

Brisbane, Australia
Top Contributor
58 reviews 58 reviews
22 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

Just stayed one night and overall was very happy with it. In Terrace St, it overlooks the river so it is easy to get in and out of, rather than right in the CBD. My room overlooked the river and was very comfortable, decent size without being huge. There is a good lobby which is great if you are meeting... More 

Was this review helpful? Yes
Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review

Dear Shaz, Thank you for commenting on your recent stay at Crowne Plaza Perth. We agree the river view rooms with balcony provide the best views over the park and river. We are pleased you choose us on this occasion and look forward to welcoming you back again soon. Best More 

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Please pass on my compliments to your chefs. They prepare the most delightful breakfast. The fried breakfast was cooked to perfection, excellent bacon and poached eggs, mushroom, in fact everything. We stayed two nights and were very pleased with everything. Your helpful staff are a credit. However might be worth reviewing the taxi company you use - we left at... More 

Was this review helpful? Yes
Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review

Dear David, We agree breakfast makes a big difference to how you start your day and we are delighted we could add some spark at the top of the clock with our breakfast presentation. Thank you for your comments, we will share with the Chef and his brigade. We are disappointed you found the service provided by the taxi company... More 

Kuala Lumpur, Malaysia
Top Contributor
72 reviews 72 reviews
34 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Regular traveler to Perth for business meetings and stayed many hotels in CBD area previously. This time selected Crowne plaza to stay for few nights and it won my heart. Very reasonable (compared to other hotels in Perth), nice open view of Swan river with lush green lawn. Healthy walking distance from CBD. Nice open surrounding. Rooms are quite big..in... More 

Was this review helpful? Yes
Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review

Dear Holiday lovers, We appreciate your recognition of the upgrade on this occasion and delighted you have discovered the many charms and location advantages of Crowne Plaza Perth. As a frequent visitor to Perth we look forward to establishing a long association with you and your business colleagues going forward. Best regards More 

Sydney
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is in a great location over looking the swan river we where on the top floor and had a great view from our balcony. It is walking distance to the ferry terminal and even a shorter walk to the bus stops from these points you can go just about anywhere in Perth.The staff where very friendly and helpful... More 

Was this review helpful? Yes
Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review

Dear Geoff, We agree location is the essence of convenience and as you mention Crowne Plaza Perth is close to most attractions and accessible to the CBD by a short walk along the river or the Central Area Transit which is free. The river view rooms certainly provide the best appreciation of our location and a good choice. Thank you... More 

Northampton
Contributor
17 reviews 17 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We originally booked our stay from 27th - 29th December 2014, but on the night of 23rd December, we decide to go to Perth on 24th December. It was cheaper to book via Booking.com by a few $100's! We managed to book the same room from my original booking (Floor 9, River view with Balcony) and arrived at the Reception... More 

Was this review helpful? Yes 1
Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review

Dear Zara, Thank you for commenting on your recent experience as a guest at Crowne Plaza Perth. We are delighted we could extend the level of personal service you experienced on this occasion as we agree it makes all the difference. We appreciate your advocacy and appraisal as 'the best Hotel ' you have stayed in. We look forward to... More 

Perth
Top Contributor
66 reviews 66 reviews
31 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed at the Crowne in a River View room for two nights to celebrate our Anniversary. Check in was quick, the room lovely with great views, pool area fantastic and the staff very friendly. We enjoyed happy hour in the bar with some fantastic finger food...breakfast in Gusti was also excellent. The only criticism we have is that our... More 

Was this review helpful? Yes
Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review

Dear CSCS, We were disappointed to learn your room was not serviced on the second day of your stay, there is no excuse for this and we apologies for any inconvenience this may have caused. We will monitor the housekeeping operations more closely to avoid any lapse in our service regime. On a more positive note we are delighted you... More 

Sydney, Australia
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We spent ten days at the Crowne Plaza, starting Christmas Eve. I had a feeling this was going to be a good stay right from my first interaction with the hotel when I phoned a couple of weeks before we arrived and asked if it would be possible for them to arrange a food hamper for us for Christmas Day.... More 

Was this review helpful? Yes
Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review

Dear Lawrence, We are delighted you found your experience as a recent guest was exceptional. It is a pleasure to know our colleagues, Chloe and Philip made you feel at home and assisted with Christmas Day arrangements. Thank you for your advocacy; we look forward to being of service again when you next stay in Perth. Kind regards More 

Perth,Western Australia
Top Contributor
71 reviews 71 reviews
27 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Without doubt the staff at this hotel are amongst the best we have ever encountered.My wife and I stayed for 2 nights Christmas and Boxing Day and not once did we come across a staff member who was not smiling and helpful,so an A+ for customer service.Our river facing room was excellent as well,bright and airy with a great view.It... More 

Was this review helpful? Yes
Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review

Dear Mijak, Thank you for commenting on your recent stay at Crowne Plaza Perth, we are delighted you found our attention to guest service contributed to your stay. We are disappointed you observed a lapse in our House Rules and will pay closer attention to the pool area over the holiday season to ensure we do not compromise the amenity... More 

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Additional Information about Crowne Plaza Perth

Address: 54 Terrace Rd, Perth, Western Australia 6004, Australia
Phone Number:
Location: Australia > Western Australia > Greater Perth > Perth
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Perth 4.5*
Number of rooms: 191
Reservation Options:
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Also Known As:
Crowne Plaza Perth Hotel Perth
Perth Crowne Plaza
Hotel Style:
#9 Family Hotel in Perth
#14 Luxury Hotel in Perth
#15 Romantic Hotel in Perth

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