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All 57 Perth hotels

Crowne Plaza Perth

4.5 of 5 Hotel   |   54 Terrace Rd, Perth, Western Australia 6004, Australia
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Ranked #23 of 57 Hotels in Perth
A recent review
5 of 5 stars reviewed 2 weeks ago
BigdataOz Sydney, Australia
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360 reviews from our community

Traveler rating
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    103
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
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English first
Sydney, Australia
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at the hotel in Late July for one night on longer trip. IHG have limited properties in Perth, but this is the better one. If you can score a view of the Swan River you will certainly enjoy the view. Check-in was very quick and was granted an upgraded to a Suite with a view. Service was excellent and... More

Was this review helpful? Yes
Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review

Dear Bigdata Oz, Thank you for commenting on your recent stay at Crowne Plaza Perth. We are delighted you find our recognition as a Platinum IHG Rewards member so consistent, and your enjoyed your stay. We appreciate your comments , they are respected and valued as this assists us in maintaining a focus on what we do. Best regards More

Australia
Top Contributor
128 reviews 128 reviews
65 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very happy business stay here. Staff are excellent and actually seem to care about service, for example , received room service meal (pappardelle with prawns - very nice) and was later called to provide feedback on how I found the meal. Rooms are large, comfortable and clean. Sleep quality was great as noise was very quiet. Gym has cable weights... More

Was this review helpful? Yes
Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review

Dear Shawn and Zoe, We agree the pool does have a special outlook across the park and to the river. It is pleasing to know you appreciated our follow up to your In Room Dining experience, it is important for us to check the pulse of our business and our customers feedback is the most valued across our operations. We... More

St Helens, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here on our first night in Australia , lovely room but it was the staff that were amazing , All so friendly and accomodating especially the man on breakfast whose name I never got . Again breakfast and evening restaurant were very good and also the lobby bar . All made for a perfect stay .

Was this review helpful? Yes
Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review

Dear db, We are delighted you found our staff 'amazing' . It is always pleasing when our genuine attention to our guests is recognised this way. Thank you. Best regards More

Singapore, Singapore
Senior Contributor
42 reviews 42 reviews
42 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Having just arrived from a stay at the Intercon Rialto Melbourne, which is in the same IHG group as this hotel, I must confess I was disappointed. Paid about A$ 240 for a King suite at the Rialto (5 star) but A$ 310 for a room with a terrace and Swan River view here (4 star). Perhaps as many reviewed,... More

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Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review

Dear Edmund , We can understand why the difference between our brands can draw comparisons when measured with our Intercontinental properties. We agree Hotel prices in Perth can seem expensive ; we do however bench mark against the market to provide the best value proposition we can for our clients at all times. We appreciate your comments as this assists... More

Aiken, South Carolina
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here recently while visiting relatives in Perth. The hotel itself might have seemed a tad dated to some reviewers, but we had no complaints: our room was clean and comfortable, and the staff were welcoming and helpful. The location worked for us: close to public transportation, restaurants, and a great view of the Swan River... More

Was this review helpful? Yes 1
Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review

Dear Maria, We agree the Perth Mint can be a distraction with an array of bullion and collectables. Delighted you found our location so convenient and close to everything you wanted to see, and also a place to relax. It is always a pleasure to know we made you feel welcome, thank you for taking the time to post your... More

Newcastle, Australia
Top Contributor
80 reviews 80 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here recently while in Perth on business. Rooms are large, clean and comfortable. It is not a new hotel but the service fast, friendly and staff are very good at their jobs. A guest is made welcome from the minute they arrive. The lovely view over the swan makes the stay special and relaxing. Location is within walking... More

Was this review helpful? Yes 1
Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review

Dear GeoSale We are delighted you experienced a welcome we pride ourselves in delivering. A former colleague once described 'service is free, so give it away'......and we like to believe we engage our guests in a warm and genuine way which is caring. Thank you for recognizing our colleagues this way. We agree our location provides another aspect to Perth... More

Bangkok, Thailand
Senior Contributor
36 reviews 36 reviews
34 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 9, 2014

Looking at the hotel we can feel that it was built many years back. It is certainly not in line with the current trend of interior decoration. However, it is still in good condition, neat and very well up kept with reasonable rate. The breakfast is good enough. The hotel also command the fantastic view of Swan River.

Was this review helpful? Yes
Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review

Dear Prasast, We agree the views of the Swan river are unique and we are delighted you found time to enjoy these aspects of our location and you were made to feel at home during your stay. We look forward to welcoming you back again soon. Best wishes More

Melbourne, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 31, 2014 via mobile

It may need some renovating, It might not be the most glamorous hotel in Perth, but it is one of the best. The staff are amazing, they are warm, friendly and welcoming. They make you feel like part of the family. The rooms are comfortable and clean. The food in the restaurant is very good, and Philip and the team... More

Was this review helpful? Yes 1
Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review

Dear Milan1111, We agree there is a whole lot of upside to our location and we are indeed fortunate Perth has such a wonderful open and inviting landscape. We appreciate your comments around our colleagues; great people make great Hotels and it is something we believe in passionately. Delighted you enjoy our coffee and the breakfast, we look forward to... More

Sydney, Australia
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed July 25, 2014

Only stayed the 1 night, staff seemed friendly and were quite helpful, pretty average hotel but clean and standard. Quiet and ok for business stopover. Nice lounge area in foyer and river is close by.

Was this review helpful? Yes 1
Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review

Dear Jason V Thank you for staying at Crowne Plaza Perth on your recent visit. We appreciate your comments and look forward to welcoming you on another occasion. Best regards More

London, United Kingdom
Top Contributor
73 reviews 73 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed July 21, 2014

I have stayed here a few times over the years - I really like the location, by the river and pretty quiet, though it is not in the heart of the city if you are here for work. Upgrade policy generally very good for IHG elites. Staff normally very helpful and attentive too. Some rooms and communal areas could do... More

Was this review helpful? Yes
Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review

Dear HMS London We are delighted to learn you have stayed with us before and appreciate our location. Your comments are valued and assist us in reviewing our operations more closely and taking corrective action when necessary, we will be looking at this areas you have highlighted. Again thank you for sharing this way, we look forward to welcoming you... More

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Additional Information about Crowne Plaza Perth

Address: 54 Terrace Rd, Perth, Western Australia 6004, Australia
Phone Number:
Location: Australia > Western Australia > Greater Perth > Perth
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Perth 4.5*
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Also Known As:
Crowne Plaza Perth Hotel Perth
Perth Crowne Plaza

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