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Crowne Plaza Perth

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54 Terrace Rd, Perth, Western Australia 6004, Australia
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Crowne Plaza Perth
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449 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bunbury, Australia
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

The rooms were well sized with great views. the beds were large and comfortable to sleep on. The bathroom was a decent size with all the needs plus some added luxuries. The staff were very friendly and helpful too.

Was this review helpful? Yes
Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review

Dear Belestic, We are delighted you found our Hotel comfortable and spacious and our personal attention contributed to an enjoyable stay for you and your partner. Bunbury is close by and hopefully we will see you again soon. Best regards More 

UK
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

What a lovely hotel and considering the perfect location, a great price too. The restaurant is superb if you don't fancy going out and the staff are friendly and helpful. But watch out! There is a busy road outside with 24/7 trucks and the windows aren't soundproofed so if you are a light sleeper ask for a room at the... More 

Was this review helpful? Yes
Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review

Dear SarahintheUK, Thank you for commenting on your recent stay with us. We are delighted you found our restaurant service and quality added to your experience. We look forward to welcoming you at a Crowne Plaza Hotel again soon. Best regards More 

Level Contributor
70 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I was only here for a quick couple of nights but everything was as expected from the IHG group. The staff were very friendly and helpful and made check-in / out very quick and simple. I had a view over looking the river which is very nice! Didn't have a chance to try any of the facilities but overall a... More 

Was this review helpful? Yes
Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review

Dear IYapple, We are delighted you choose to stay at Crowne Plaza Perth on your recent business trip to Perth. Hopefully on the next occasion you will have time see more of our beautiful city. We are delighted we could make you feel welcome on this occasion and look forward to welcoming you back again soon. Kind regards More 

Montville, Australia
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Crowne Plaza Perth has great staff! From reception, to bar, to restaurant, to housekeeping. We had a problem with the room keys but the way they handled this was VERY professional. Other hotels: please send your staff over for a couple of nights and tell them to keep eyes and ears open..

Was this review helpful? Yes
Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review

Dear HaraldH, We are delighted you found our attention and service was of the highest personal level and made a difference to resolving the key issue you experienced at this time, our apologies once again for any inconvenience this may have caused you. We look forward to welcoming again at another Crowne Plaza Hotel. Kindest More 

Canberra, Australia
Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago

Stayed at this hotel on the 19/6 and again on the 26/6. Staff are fantastic and really look after you from the front desk, concierge to the restaurant. Highly recommend the river front rooms for a view of South Perth. Breakfast is your standard buffet, well worth the money though if hotel breakfasts are your thing. Only disappointment would be... More 

Was this review helpful? Yes
Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review

Dear AussieTN, We agree our views provide the perfect location for any stay in Perth. Thank you for commenting on your experience as a guest on this occasion and your wonderful remarks around our colleagues and the service you enjoyed. We appreciate your comments on the restaurant pricing and as you mentioned this maybe common to Perth, albeit we review... More 

Geelong, Victoria, Australia
Level Contributor
124 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for 4 nights. Right on the river and close to CBD. Decent room and comfy bed. Goos space for city hotel and no major issues. Good breakfast and at least get proper coffee included. Just across from Swan river. Appear to be free wifi for 2 hours a day.

Was this review helpful? Yes
Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review

Dear PeterM, Thank you for reviewing our Hotel with Trip Advisor. We appreciate your comments and agree our location overlooking parklands and the river is a world away from the CBD but close enough to keep in touch. Thank you again, we look forward to welcoming you back again soon. Kindest More 

Sydney, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

My mother, just recently completed her first trip on her own after the passing of her husband, my father 2 years ago. Mum is 85 years old and I had asked the staff of the Crowne if they could just "keep an eye" on Mum as we wanted her to have a terrific time but were worried about her being... More 

Was this review helpful? Yes
Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review

Dear Harley, It was our pleasure to take care of your mother as a guest at Crowne Plaza Perth. Thank you for sharing your appreciation with the wider Trip Advisor community ...........it makes us shine. Hopefully Mum will be back again soon. Best regards More 

Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Excellent hotel very quiet and central location to everything. Very close to river and park across the road. Free park on road side till 8am. Rooms very comfortable, breakfast very good. Excellent value for money. Would stay again and recommend

Was this review helpful? Yes
Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review

Dear ggm250, Thank you for commenting on your recent stay at Crowne Plaza Perth. We agree our location is the best of everything, close to the CBD and a world away on the park and river. We are delighted you enjoyed your stay and look forward to welcoming you back. Best regards More 

South Yunderup, Australia
Level Contributor
66 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is located only a couple of kms from the City Centre but this was one of the attractions. It was so quiet with no sirens blaring at night and internally it was very quiet as well. Upon arriving rather early we were expecting to be told to come back later. However the exceptionally friendly reception staff proved us... More 

Was this review helpful? Yes
Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review

Dear Terrybarter52, We are delighted we could accommodate your early arrival and agree it can make a big difference. Our location as you indicate is close to the CBD yet a world away from the tempo of downtown. Thank you for staying with us on this occasion we are pleased you will be returning again and look forward to welcoming... More 

Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here on business last week. The staff at this hotel are excellent! Receptionist very pleasant and welcoming. Got the feeling they were all determined we enjoy our stay. Rooms excellent with fantastic view of swan river - great place to go walking by river. Had breakfast once which was excellent. Room service food also good - Humpty Doo Barramundi... More 

Was this review helpful? Yes
Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review

Dear SueH, We always want you to enjoy your experience with us and delighted it shows. We agree the location of the Hotel provides many opportunities to enjoy the tranquility of the river walk and nearby heritage trails in your free time and provides for a relaxed environment after work. Delighted you enjoyed the Humpty Doo Barra, and we look... More 

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