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Crowne Plaza Perth

4.5 of 5
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54 Terrace Rd, Perth, Western Australia 6004, Australia
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Crowne Plaza Perth
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Ranked #17 of 58 Hotels in Perth
A recent review
4 of 5 stars reviewed 1 week ago
ccgtn00 Wakefield
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430 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wakefield
Contributor
12 reviews 12 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel overlooks the Swan river, and the views from the forward facing rooms is stunning. All forward facing rooms have a large balcony which also overlook the long but narrow hotel pool. The hotel is great, beds are really comfortable and the rooms a large and spacious. It's a short walk into the central business district and the associated... More 

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Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review

Dear ccgtn00, We agree the river view rooms with a balcony offer a wonderful river experience with views looking West to Kings Park and a great place to sit and wind down at the end of the day with a chilled glass of your favorite Margaret River wine. Thank you for your kind comments around our colleagues, it is always... More 

London, United Kingdom
Top Contributor
66 reviews 66 reviews
17 hotel reviews
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As an IHG Rewards Club Member, the Crowne Plaza Perth was our first choice on a recent trip to my homeland from the UK. As Crowne Plaza's go, it was fairly much standard. Whilst our room was a bit outdated and nearing a full refurbishment, it was reasonably clean (some dirty marks on the walls could easily be removed), well... More 

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Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review

Dear Brian T, Thank you for commenting on your recent stay at Crowne Plaza Perth. We are delighted you found your stay pleasant and agree the views from our higher floors overlooking the park and river are an excellent preference for visitors to our city. Here you can enjoy uninterrupted water views and the expansive South Perth foreshore. As an... More 

Senior Contributor
22 reviews 22 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stay here all the time with work great place some of the rooms are a bit outdated but the complex itself is great heaps to do and the restraunts are great very central location with public transport available , staff are always professional and helpful

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Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review

Hi Jason, Thank you for commenting on your recent stay, we are delighted you always enjoy staying here and look forward to welcoming you back. Best regards. More 

London, United Kingdom
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The rooms are clean and simple and everything works. The beds are very comfortable and the black out make this ideal for those visiting Perth from afar. What really impresses us year after year is the friendliness and helpfulness of the staff. We will definitely return

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Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review

Dear WelshPerth, We are pleased you found our service ethic friendly and professional,we pride ourselves in making our guests feel welcome and valued. Thank you for choosing Crowne Plaza on this occasion, we look forward to welcoming you again when next you travel. Kindest More 

Adelaide, Australia
Top Contributor
57 reviews 57 reviews
19 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

After a disaster stay at Crowne Plaza Adelaide what a turn around. From the moment we arrived to departure nothing was a problem for the staff with front desk Amy outstanding. Patient obliging and taking time to explain any matter, the staff here put Adelaide to shame. The location is fantastic with a short walk to Hay Street and a... More 

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Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review

Dear DavidDean, We were most disappointed you did not enjoy your experience in Adelaide but thank you for your compliments and fond memories of your experience at Crowne Plaza Perth. We appreciate your reference to Amy which we will share with her, delighted you found our location, breakfast and staff contributed to your enjoyment. We look forward to welcoming you... More 

Perth, Australia
Top Contributor
60 reviews 60 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed April 15, 2015

We stayed here recently and thought that the hotel was really good. The check in process was fast and the staff were really friendly. The room (King Room River facing) was nice without being great. The bathrooms and rooms generally look a little bit tired but were certainly clean. Breakfast in the morning was a buffet which had plenty to... More 

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Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review

Dear Craig V, Thank you for choosing Crowne Plaza Perth recently; we agree the high river view rooms are a great choice offering panoramic views and a quiet relaxing environment. We appreciate you sharing your positive view of the breakfast buffet and the professionalism and friendliness of our check in staff. Craig, we do hope to see you again soon.... More 

Geraldton, Australia
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 9, 2015

We recently stayed at Crown Plaza Perth and on check in we were offered an upgrade to a king size room facing the river. I'm glad we accepted it because it meant we could relax on the balcony and have the window open (not a frequent occurrence with hotels at the moment). We didn't eat at the hotel but did... More 

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Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review

Dear MissBehavingAgian, We agree the river views make a world of difference, delighted you found time to enjoy our bar and other facilities; we appreciate your comments directed to our front desk colleagues and we are thrilled you found their welcome and attention friendly and professional at this time. We look forward to welcoming you back again on another occasion..... More 

Malton, United Kingdom
1 review
4 of 5 stars Reviewed April 2, 2015

Enjoyed my stay at the Plaza, mostly enjoyed the good food on Happy hour!!! the beds are comfy. nice staff - very helpful The nice walk out to a big empty park and the river right besides, lovely views from al round.

Was this review helpful? Yes
Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review

Dear James, We are delighted you found the Happy Hour a moment to relax and enjoy, thank you for your kind comments around this experience and the quality of food. We agree there can be something special about a park with wide open spaces, a contrast no doubt to other parts of the world. Nonetheless a significant advantage in staying... More 

Camelford, United Kingdom
Top Contributor
57 reviews 57 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed March 28, 2015

Me and my wife stayed at this hotel. We booked a River View, got to the hotel at 3 in the morning and woke to find our River View was that of a building site. Not good at all. The only item which resurrected the hotels stature was the food served at breakfast plus the Gym equipmenmt and the Top... More 

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Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review

Dear Artytheking, We were disappointed to learn the room type you booked "River View" was not assigned correctly. Without the ability to trace this further we can only apologize and ask you contact us directly to assist in resolving this issue. This will allow us to understand what may have contributed to these circumstances. Kindest More 

Melbourne, Australia
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 19, 2015

The location is on the edge of the city with a lovely view of the park and the Swan River. My room was lovely and clean, the bathroom looked as though it has had a minor makeover. I noticed the hotel also offered free use of their bicycles; a lady was picking one up one morning and with the helmet... More 

Was this review helpful? Yes
Clivep471, Director of Sales at Crowne Plaza Perth, responded to this review

Dear TravellingFromAus, Thank you for commenting on the warm friendly service you experienced from our staff on this occasion. We are delighted we had the opportunity to complement your stay in this way. Yes, the bicycles we provide are appreciated by our many guests as they provide the perfect escape to discover our location and river pathways at a more... More 

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