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Oaks Cable Beach Sanctuary Resort

1 Lullfitz Drive | Cable Beach, Broome, Western Australia 6726, Australia (Formerly Grand Mercure Apartments Cable Beach Resort)
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Oaks Cable Beach Sanctuary Resort
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183 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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    (183)
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    (23)
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Wagga Wagga, Australia
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Comfortable accommodation. Great customer service from booking clerks who helped us out with short term accommodation the week of the Broome Cup carnival, joining two single beds in a two room apartment to accommodate two couples.

Review collected in partnership with this hotel

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Melbourne, Australia
1 review
5 of 5 stars Reviewed 1 week ago

A very comfortable, clean, well-priced resort with extremely helpful staff and an easy 12 minute walk to Cable Beach. Bookings could be made easily for taxis, etc. and there was genuine help offered by the staff.

Review collected in partnership with this hotel

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HotelManagerOaksCBS, General Manager at Oaks Cable Beach Sanctuary Resort, responded to this review

Thank you very much for taking the time to post a review on your recent stay with us. We are delighted to read that you found our resort to be comfortable, clean and well priced. It is also great to read that our friendly front office staff were extremely helpful throughout your stay. We most certainly look forward to welcoming... More 

Darwin, Australia
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The studio room is big and spacious open planned living. It could do with a proper detailed clean of doors and walls ect. The cables restaurant on the other hand was crap on my first experience. At least 20 people for breakfast and 1 bloke working in the kitchen and 1 lady front of house. Sat down for 10 minutes... More 

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HotelManagerOaksCBS, General Manager at Oaks Cable Beach Sanctuary Resort, responded to this review

Thank you very much for taking the time to review your recent stay with us. It is great to read that you enjoyed our big spacious studio rooms but very disappointing to hear of your restaurant experience and we do sincerely apologise. This is not reflective of the usual standards and your feedback will certainly be addressed with the food... More 

Derby, Australia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here March 2015. This was my first stay at the hotel and I thoroughly enjoyed it. I stayed in a studio as a single and for the overnight trip it was perfect. My room had a small pool in front of it, away from the main pool, pretty much on my doorstep. The pools aren't heated. The staff... More 

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HotelManagerOaksCBS, General Manager at Oaks Cable Beach Sanctuary Resort, responded to this review

Thank you kindly for taking the time to post a review from your stay with us in March, we greatly appreciate your feedback. We are very glad to read that your overnight stay in Cable Beach was perfect. Our resort does have a very quiet and peaceful atmosphere which appeals to our guests. It is also great to read that... More 

Melbourne, Australia
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Thinking about our stay at the Oaks Cable Beach resort throws up some mixed feelings. There were lots of negatives. The main swimming pool was out of action and had been for months. If we'd had our heart set on lazing by the pool we'd have been very disappointed.The resort is expensive - as is most accomodation at Cable Beach... More 

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HotelManagerOaksCBS, General Manager at Oaks Cable Beach Sanctuary Resort, responded to this review

Thank you kindly for taking the time to review your recent stay with us. We do sincerely apologise that our main lagoon swimming pool was closed during your stay, this was most unfortunate and was an unexpected delay we did not anticipate. The swimming pools are all operational and have been since early July. Pool temperatures this time of year... More 

Kondinin, Australia
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here with extended family over a long weekend. It was a good stay without being awesome. Broome accommodation is generally expensive for what you get and this was no exception. The location is pretty good, 2 blocks back from Cable Beach and within walking distance of Divers, Cable Beach and the restaurants around there - we have bikes however.... More 

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HotelManagerOaksCBS, General Manager at Oaks Cable Beach Sanctuary Resort, responded to this review

Thank you kindly for taking the time to post a review on your recent stay with us. We are glad to read that you enjoyed a good stay, a little disappointed it wasn’t an awesome one for you. As you are most likely aware we are currently undertaking a refurbishment to renew our apartments and we do apologise we were... More 

Adelaide, Australia
Level Contributor
51 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in a very quiet, well appointed and extremely comfortable studio. There are multiple pools at the Oaks, but these were deserted for the two days we were there. Service in the bar and restaurant was definitely WA time (wait awhile). Breakfast service was just as disorganised, although the food itself was reasonable.

Was this review helpful? Yes
HotelManagerOaksCBS, General Manager at Oaks Cable Beach Sanctuary Resort, responded to this review

Thank you for taking the time to post a review on your recent stay at Oaks Cable Beach Sanctuary. We are delighted to read that you found your studio quiet, well-appointed and comfortable. We are very lucky to have a relaxed and quiet atmosphere at the resort during busy times and we are very happy you were able to enjoy... More 

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

Don't let some of the reviews for this resort put you off, I read them a couple of weeks before my stay and was expecting the worst! Needless to say I was glad we booked at oaks Cable beach. Yes they are currently renovating and there are 2 shipping containers in the car park but this did not affect our... More 

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HotelManagerOaksCBS, General Manager at Oaks Cable Beach Sanctuary Resort, responded to this review

Thank you kindly for taking the time to post a review on your recent stay with us. The compliments we receive far outweigh the negative reviews and we are working on new initiatives to encourage everyone to post a review on their experience at Oaks Cable Beach Sanctuary. We are really happy that you enjoyed your stay with us and... More 

Perth, Australia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Overpriced. Studio room doesn't have a window. Door doesn't have Flywire & bugs entered room when I opened door for ventilation. Bed linen is well worn & rough. Bath towels are small & thin from wear. Noise from adjacent rooms was disturbing.I could hear every footstep & whisper from next room. Airconditioner was loud & rattled. Reception staff ignore you... More 

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HotelManagerOaksCBS, General Manager at Oaks Cable Beach Sanctuary Resort, responded to this review

Many thanks for taking the time to post a review on your recent stay with us, the feedback is greatly appreciated. Fly wire screens were never installed when the property was built. We acknowledge that in a tropical environment fly wire screens should be installed on all of our sliding doors and this is something we have passed on to... More 

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Lake Macquarie
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I stayed for 3 nights with my husband and daughter in a 2 bedroom apt and this was to be our bit of luxury after 10 days in a campervan and the end of our holiday. The web pictures and description were exactly what we wanted, the reality was very disappointing and very annoying. The apartment was tired and depressing,... More 

Was this review helpful? Yes 1
HotelManagerOaksCBS, General Manager at Oaks Cable Beach Sanctuary Resort, responded to this review

Thank you for taking the time to post a review on your recent stay with us. It is very disappointing to read that the standard did not meet your expectations or ours and we do sincerely apologise. The resort apartments are of age and we are currently refurbishing the interior of the apartments for this very reason. We appreciate that... More 

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