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All 14 Broome hotels

Oaks Cable Beach Sanctuary Resort

4.5 of 5 Resort   |   1 Lullfitz Drive | Cable Beach, Broome, Western Australia 6726, Australia (Formerly Grand Mercure Apartments Cable Beach Resort)
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55%
Ranked #14 of 14 hotels in Broome
A recent review
4 of 5 stars reviewed 1 week ago
Sally C Blackall, Queensland, Australia
  • Overview
  • Reviews (127)
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  • Room tips (27)
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127 people have reviewed this hotel

Traveler rating
    22
    47
    34
    14
    10
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35
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15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Canberra, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Something went wrong with our internet booking so we could only stay one night instead of three. The receptionists did not care in the least and did not help us find an alternate accomodation. Then at breakfast I ordered Eggs Benedict. The lovely poached egg and sauce were placed on chilled slices of ham which sent everything cold and unpalatable.... More

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Blackall, Queensland, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Visiting my sister-in-law, I needed a location handy to her as well as being pleasant to stay in. This certainly delivered. There was a handy bus stop right outside, and a world class beach within walking distance. I didn't use the pool but if I'd stayed longer, it looked very inviting. All other amenities were what I'd expect and helped... More

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HotelManagerOaksCBS, General Manager at Oaks Cable Beach Sanctuary Resort, responded to this review

Thank you kindly for providing feedback on your recent stay at Oaks Cable Beach Sanctuary. I am very pleased to read that you found our location contributed to an enjoyable experience, allowing you to visit the many wonders of Broome. It’s also fantastic that you were able to relax and find comfort in your room and the many other amenities... More

Perth W.A
Contributor
17 reviews 17 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Just stayed 5 days at the Oaks Cable Beach resort. Overall our stay was good! The hotel is presented well – lovely gardens and rooms etc. You can park out the front of your apartment (we hired a car – would recommend this in Broome). The apartments are good and well equipped. The main pool is large and lovely to... More

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HotelManagerOaksCBS, General Manager at Oaks Cable Beach Sanctuary Resort, responded to this review

Your feedback on your recent stay at Oaks Cable Beach Sanctuary is much appreciated. It is fantastic to read that you enjoyed your 2 Bedroom Apartment and the picturesque surrounding landscaped gardens. We’re very fortunate to be located in close proximity to the beauty of Cable Beach and all that it has to offer, so I’m very pleased you had... More

Seaton
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The welcome we received on arrival could not be faulted and it was late and we were tired so our rooms were seen as a delight and a boost after a long day travelling. We went to the dining room for dinner and things went a bit awry. Hot steak with pepper sauce was served on top of the salad... More

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HotelManagerOaksCBS, General Manager at Oaks Cable Beach Sanctuary Resort, responded to this review

Thank you very much for your constructive feedback on your recent stay with us. It was an absolute pleasure to welcome yourself and fellow tour group members to Oaks Cable Beach Sanctuary and I’m glad you found the rooms to be a delight after a long journey to Broome. With regard to your comments about the restaurant, your feedback has... More

Perth, Western Australia, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 20, 2014

Visited in June, nice time to visit Broome.Staff were great, room was comfortable, got upgraded. 2 faults with this resort, firstly the swimming pools were freezing, secondly the bar and restaurant closes after breakfast so you can't get a drink or food between 9.30 and 5!!! It's a fair walk to any facilities to eat or drink so this really... More

Was this review helpful? Yes 1
HotelManagerOaksCBS, General Manager at Oaks Cable Beach Sanctuary Resort, responded to this review

Hi Rachael S, Thank you very much for providing your highly-valued feedback regarding your recent stay at Oaks Cable Beach Sanctuary. I was delighted to read that you found our staff to be an excellent aspect of your stay and that you were able to enjoy the comforts of your complimentary upgraded room. We’re very fortunate to have such a... More

Perth, Australia
Top Contributor
95 reviews 95 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed June 17, 2014

Stayed over 3 nights booked a studio and got upgraded to a 2 bedroom apartment. Our apartment was joined to a small private pool which was unfortunately under maintenance. It was too cold for us to swim anyway. Bed was a little uncomfortable and pillows were not to my liking but that's just my opinion. Good location at cable beach.... More

Was this review helpful? Yes 1
HotelManagerOaksCBS, General Manager at Oaks Cable Beach Sanctuary Resort, responded to this review

Hi Steph G, Your encouraging feedback regarding your recent stay with us is much appreciated. I’m pleased our welcoming staff had an impact on you and were able to provide you with a generous upgrade from a studio to a spacious 2 bedroom apartment. Our close proximity to the picturesque sands of Cable Beach and surrounding areas is a great... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 16, 2014

This Cable Beach Resort called me 1 day before our arrival to tell me that the 2 bedroom apartment I booked was no longer available due to maintenance problems. I booked this accomodation 8 months before our actual trip at a special online rate of $ 400 per night. We saw this resort whilst we were in Broome and I... More

Was this review helpful? Yes 1
HotelManagerOaksCBS, General Manager at Oaks Cable Beach Sanctuary Resort, responded to this review

I sincerely apologise that we were required to relocate your accommodation due to an unforeseen maintenance issue and appreciate that this was a tremendous inconvenience to you. As our 2 Bedroom Apartments were at full capacity, we offered alternative accommodation at our sister property, Oaks Broome. I am terribly sorry that the different location proved to have a detrimental impact... More

Perth
1 review
1 of 5 stars Reviewed June 1, 2014

Well.. Didn't receive correct room type we were confirmed with, very disappointed. Weren't offered anything to compensate or acknowledge they'd made an error. Room was of poor quality, being; - front door handle fitting falling off - cricket infestation within wall cavity - tv remote missing in one bedroom - bathroom lighting appalling, couldn't even see my nose - pillow,... More

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HotelManagerOaksCBS, General Manager at Oaks Cable Beach Sanctuary Resort, responded to this review

Thank you for taking the time to provide your highly-valued feedback on your recent stay with us. Regarding your booked room-type: According to the Accommodation Booking Form you had filled out, you booked a Three Bedroom Apartment. You were sent a confirmation which stated you were to be in a Three Bedroom Apartment with Plunge Pool. This incorrect confirmation email... More

Mosman
Contributor
15 reviews 15 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 29, 2014

A 2 bedroom apartment in the Sanctuary was a comfortable and convenient base for a stay near Cable Beach in Broome. We had a smaller pool close by or could cut through the lovely gardens to use the two big pools. Late May is a nice time to be there. The kitchen was well supplied with a big fridge and... More

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HotelManagerOaksCBS, General Manager at Oaks Cable Beach Sanctuary Resort, responded to this review

Hi Susan, Your kind words regarding your recent stay at Oaks Cable Beach Sanctuary are a pleasure to read. I am glad you were able to take advantage of our superb location and took joy in our outstanding landscaped-gardens and lagoon-style pools. I believe these areas of the resort really are a unique feature that sets us apart from other... More

Wollongong, Australia
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 28, 2014

The couches are still old and dirty despite complaints on TripAdvisor going back 18mths and hotel assurances that new furniture is on the way. The pool area is nice and large. Can't use the BBQ area after dark as you are expected to see by the light on the side of the toilet block (and that's blocked by a plant).... More

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HotelManagerOaksCBS, General Manager at Oaks Cable Beach Sanctuary Resort, responded to this review

Hi Lilly, Thank you for taking the time to comment on your stay at Oaks Cable Beach Sanctuary. It disappointing to read that the living room furniture had a detrimental effect on your experience with us. We are in the final stages of implementing the new furniture package and I apologise for the delay caused by the sheer volume of... More

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Additional Information about Oaks Cable Beach Sanctuary Resort

Address: 1 Lullfitz Drive | Cable Beach, Broome, Western Australia 6726, Australia (Formerly Grand Mercure Apartments Cable Beach Resort)
Phone Number:
Location: Australia > Western Australia > Broome
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Oaks Cable Beach Sanctuary Resort 4.5*
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Also Known As:
Grand Mercure Apartments Cable Beach Hotel Broome
Broome Sanctuary Hotel
Clarion Broome
Broome Clarion

55 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#10 Luxury Hotel in Broome
Hotel Class
Official Description (provided by the hotel)
Superbly located just a short walk from the pristine sands of Cable Beach, and just a 5 minute drive from Chinatown and the heart of Broome, you can relax at this luxury Resort with the latest in modern facilities and amenities. The Oaks Cable Beach Sanctuary Resort features elegant modern designs which draw on traditional Broome architecture and colours. With fastidious attention to detail, these studio rooms and apartments introduce a new level of quality to the region nestled amongst landscaped tropical gardens and lagoon style pools. ... more   less 
Number of rooms
135

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