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Oaks Cable Beach Sanctuary Resort

1 Lullfitz Drive | Cable Beach, Broome, Western Australia 6726, Australia (Formerly Grand Mercure Apartments Cable Beach Resort)
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Oaks Cable Beach Sanctuary Resort
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Ranked #11 of 18 Broome B&B and Inns
A recent review
4 of 5 stars reviewed 5 days ago
Dirty-Trojan
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172 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Great place to stay! Close to town and the beaches. Very nice looking facilities and rooms are tidy and comfy. Even saw a wallaby out the back. Ony fault was the water pressure. Shower head could have been better but ive definately seen worse.

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Melbourne, Victoria, Australia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Upon arrival the reception was welcoming and helpful. Unfortunately the main swimming area was closed but there were 2 other pools. Our room was spacious and had everything needed. The bed was a little hard but that is just a personal taste. The room was however a little dated but very clean. Marine, the restaurant waitress was excellent and friendly.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago

Awesome place to stay, quite, comfortable and a beautiful outlook. The staff were friendly and helpful. The Oaks was central to restaurants and the beach. It was also on the bus route which made it easy to tour Broome.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
HotelManagerOaksCBS, General Manager at Oaks Cable Beach Sanctuary Resort, responded to this review

Thank you for providing such a great review! We are very happy that your stay with us was awesome, comfortable, staff friendly and helpful and our location was well suited to your needs. We are very fortunate to have our own town bus stop located directly across from the resort making it very easy for our guests to enjoy the... More 

Melbourne, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Very comfortable & staff very helpful. We would have rather have made the bed ourselves. No room service on the public holiday, which I feel we should have been told of. Otherwise a very enjoyable stay

Review collected in partnership with this hotel

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HotelManagerOaksCBS, General Manager at Oaks Cable Beach Sanctuary Resort, responded to this review

Thank you kindly for posting a review on your recent stay with us. We are delighted that your stay with was very enjoyable, comfortable and the staff very helpful. Apologies however that the ‘no servicing’ on public holidays wasn’t communicated to you. We look forward to welcoming you back to Oaks Cable Beach Sanctuary for another great stay! More 

Derby, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

My Husband & I chose to stay here for a well needed weekend break, we booked into a studio room. As far as amenities go the room met expectations for a studio room however there was one major problem - the room must have been recently painted because the fumes were overwhelming. As we were not spending too much time... More 

Was this review helpful? Yes 1
HotelManagerOaksCBS, General Manager at Oaks Cable Beach Sanctuary Resort, responded to this review

We greatly appreciate you taking the time to provide us with feedback on your recent stay. As you are aware, we are currently undertaking a full property refurbishment to renew the aged apartments. Your allocated room had recently been re-painted and we do sincerely apologise that the fresh paint smell made you feel uncomfortable. The paint is water based and... More 

South Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The room was dirty, dust over furniture. The fridge never worked properly during our 9 day stay. The bathroom was never cleaned properly. The furniture was old dated and missing pieces, the power was turned off from 10 pm till 6am without any warning. The cushions on the couch were dirty, the main pool has been out of action since... More 

Was this review helpful? Yes 2
HotelManagerOaksCBS, General Manager at Oaks Cable Beach Sanctuary Resort, responded to this review

Thank you for taking the time to provide us with feedback from your recent stay at Oaks Cable Beach Sanctuary. We sincerely apologise that the cleanliness of your room on arrival wasn’t to the standard that we expect. I sincerely hope that the cleanliness issues were addressed with our front office and housekeeping staff and rectified immediately for you. We... More 

Travelers are raving about these Broome hotels

Sydney, Australia
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We just returned from the Oaks Cable Beach Sanctuary, and while our holiday to Broome was fantastic, the hotel definitely was not worth the money we paid to stay there. I must state that the staff were fantastic - friendly and helpful, however the facilities are below what one would expect to receive for the price. Our 3 bedroom villa... More 

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HotelManagerOaksCBS, General Manager at Oaks Cable Beach Sanctuary Resort, responded to this review

Thank you kindly for taking the time to provide feedback on your recent stay with us. It is disappointing to read that you didn’t receive value for money and for this we do apologise. We are currently undertaking a full property refurbishment to renew the aged apartments and this includes full re-paint, brand new furniture, new beds, upgrades to the... More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Very disappointed with our stay at Oaks Sanctuary Cable Beach Broome. We were so looking forward to our 3 bedroom 'villa' with pool. We stayed in 'villa' 001. But as you can see from the photos there has been no upkeep or very little maintenance at this resort. We waked into a massive lagoon pool after the main foyer to... More 

Was this review helpful? Yes 2
HotelManagerOaksCBS, General Manager at Oaks Cable Beach Sanctuary Resort, responded to this review

Many thanks for posting a review on your recent stay with us, your feedback is greatly appreciated. We do sincerely apologise that the standard of accommodation did not meet your expectations, please allow me to address each of your concerns as raised. We are currently undertaking a full property refurbishment to renew the aged apartments, we do apologise that the... More 

Port Macquarie, Australia
Level Contributor
59 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Oaks Resort Cable Beach is located a 15 minute walk from Cable Beach and beautiful sunsets. Outside the entrance is a bus stop for the local Town Shuttle. Nicely appointed rooms have all you would expect of a good resort. However, if you stay more than one night, your daily service is, to use their word, minimal. Two housekeeping staff... More 

Was this review helpful? Yes
HotelManagerOaksCBS, General Manager at Oaks Cable Beach Sanctuary Resort, responded to this review

Thank you kindly for taking the time to post a review on your recent stay with us. It is great to read that you found our proximity to the beautiful Cable Beach sunsets convenient, we do hope you enjoyed those sunsets as much as we do. We are very lucky to have our own bus stop directly out the front... More 

Melbourne, Australia
Level Contributor
105 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have been to a number of Oaks properties around Australia and have got used to the standard. Oaks will never be the Hilton and at the other extreme is not Faulty Towers either. The standard is in between, with plenty of room for improvement. We stayed in a 3 bedroom unit with a plunge pool, bordering the Caravan Park... More 

Was this review helpful? Yes
HotelManagerOaksCBS, General Manager at Oaks Cable Beach Sanctuary Resort, responded to this review

Many thanks for taking the time to provide us with feedback on you recent stay at Oaks Cable Beach Sanctuary. It is common this time of year for the pool temperatures to be much cooler than normal as we experience cooler nights throughout June and July. One of our smaller pools located to the rear of the resort is heated... More 

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