We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Oaks Cable Beach Sanctuary Resort

1 Lullfitz Drive | Cable Beach, Broome, Western Australia 6726, Australia (Formerly Grand Mercure Apartments Cable Beach Resort)
Hotel amenities
Oaks Cable Beach Sanctuary Resort
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Ranked #10 of 17 Broome B&B and Inns
A recent review
3 of 5 stars reviewed 4 days ago
sjyPerth perth
Write a Review

155 reviews from our community

Traveler rating
    26
    60
    40
    17
    12
See reviews for
43
45
8
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
  • All months
    (155)
  • Mar-May only
    (22)
  • Jun-Aug only
    (52)
  • Sep-Nov only
    (51)
  • Dec-Feb only
    (30)
All months
perth
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Found the place a bit tired although management said it's due for a major facelift. Toilet is in the main bathroom so not a very flexible floor plan. unfortunately the lagoon pool was closed for maintenance which we weren't aware of when we booked. external lights did not work which made the journey from the car bay to the front... More 

Was this review helpful? Yes 1
Kununurra, Australia
Top Contributor
50 reviews 50 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Lovely tropical gardens. We had an upstairs one bedroom unit for a few days and found it spacious and well equipped. Full size dining room table, comfortable lounge chairs and large balcony. Washer and dryer available with detergent. Only down side was the shower doesn't seal well and so the bathroom floor can get a little 'flooded' and the bed... More 

Was this review helpful? Yes
Western Australia, Australia
1 review
1 of 5 stars Reviewed 1 week ago

We booked a two bedroom unit at the Oaks to have a bit of luxury after 5 nights at Cape Leveque. What a disappointment. From the moment we walked in we could see the dirt on the floor had not been cleaned from the last guests, marks all over the walls, an outside plastic lounge chair with dirty cushions in... More 

Was this review helpful? Yes

Travelers are raving about these Broome hotels

Sydney, Australia
Contributor
12 reviews 12 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 11, 2015

On the outside the resort looks great tropical, pools but scratch the surface and it shows its real colours. The rooms are spacious 1 or 2 bed with kitchen, bathroom and balcony. Cleanish, a lot of grubby marks on the walls and windows. Missing and broken tiles on the floors and outdoor furniture inside, the room was tired. Bed linen... More 

Was this review helpful? Yes 2
HotelManagerOaksCBS, General Manager at Oaks Cable Beach Sanctuary Resort, responded to this review

We do sincerely appreciate you taking the time to post a review on your recent stay with us. It is great to read that you enjoyed the resort grounds and our swimming pools, however a number of your comments do concern me. As I am unable to locate your booking with the information provided, should you wish to contact the... More 

Perth, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 28, 2015

We stayed in January and found our overall stay to be very pleasant. The grounds were beautifully kept and the pool area was superb. Rooms were clean and faculties were all we needed. We will be back in the future. Thank You

Was this review helpful? Yes 1
HotelManagerOaksCBS, General Manager at Oaks Cable Beach Sanctuary Resort, responded to this review

Many thanks for taking the time to review your recent stay with us. We are delighted to read that your stay with us was pleasant and you really enjoyed our tropical gardens and lagoon pools. We certainly look forward to welcoming you back to Oaks Cable Beach Sanctuary on your next visit to Broome. More 

Ingham, Australia
Contributor
18 reviews 18 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 13, 2015

On having a bad experience in Townsville at the oaks I was relucent to book another oaks accommodation but I'm so glad I did the Oaks Cable Beach Sanctuary in Broome was great we booked a two bedroom apartment and it was fine/clean a tv in each room and free wi-fi. Yes the whole resort has some age but it... More 

Was this review helpful? Yes 3
HotelManagerOaksCBS, General Manager at Oaks Cable Beach Sanctuary Resort, responded to this review

Thank-you very much for taking the time to post a review of your recent stay with us. On behalf of Oaks Hotels & Resorts, we do sincerely apologise for the issues you experienced at one of our Townsville properties. We are very delighted to read that you enjoyed your stay at Oaks Cable Beach Sanctuary. We are also very pleased... More 

Perth, Australia
Senior Contributor
27 reviews 27 reviews
25 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed December 5, 2014 via mobile

We Live and work in the Kimberleys and often come to Broome for some R and R. We came to Oaks Sanctuary for work in November. After living in the pilbara and Kimberly for 10 years we have learnt that the thing that sets most hotels apart is the customer service. Looking at the Oaks santuacry it is a nice... More 

Was this review helpful? Yes 8
HotelManagerOaksCBS, General Manager at Oaks Cable Beach Sanctuary Resort, responded to this review

Thank-you for taking the time to provide us with feedback from your recent stay with us. This review concerns me greatly as complaints about our customer service are a rarity. We receive regular positive feedback regarding our very high level of customer service here at Oaks Cable Beach Sanctuary so your feedback is both surprising and disappointing. I cannot be... More 

Sao Paulo, SP
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 5, 2014

I've been with my boyfriend and it was such a wonderful time. Quiet place, peaceful, clean, romantic restaurant near to the pool for a romantic dinner. Apartments clean and confortable, with a very nice kitchen wher u can cook your own meal!

Was this review helpful? Yes
HotelManagerOaksCBS, General Manager at Oaks Cable Beach Sanctuary Resort, responded to this review

Thank-you for taking the time to review your stay with us at Oaks Cable Beach Sanctuary. We are very glad that you had a wonderful time and found the resort to be quiet, peaceful and clean. It is even more pleasing to read that you enjoyed a romantic dinner on our lagoon terrace at our on-site restaurant Cables. We are... More 

1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed December 4, 2014 via mobile

Our two bedroom apartment was filthy. Walls had drinks spilt down them... Fridge not wiped out... TV had fingerprints all over it.... Back table dirty ... It was so bad, I asked to move to another apartment which wasn't much better ... Beds were tiny ... Furniture old, chipped, warped and uncomfortable. Stereo didn't work. For 280$ a night ..... More 

Was this review helpful? Yes 5
HotelManagerOaksCBS, General Manager at Oaks Cable Beach Sanctuary Resort, responded to this review

Thank-you for taking the time to provide us with feedback on your recent stay with us. It is very disappointing to read that the standard did not meet your expectations or ours and for this we do sincerely apologise. We acknowledge that the rooms are in need of a refurbishment and we are shortly about to begin a full interior... More 

Perth, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 26, 2014

We stayed at Oaks Cable Beach for an extended weekend, in a two bedroom apartment. Staff at reception were very friendly, a rarity in customer service these days. The room was clean, spacious and set out very well. Air cons in all rooms worked brilliantly, perfect to return to after a day out in the Broome weather. The kitchen was... More 

Was this review helpful? Yes 1
HotelManagerOaksCBS, General Manager at Oaks Cable Beach Sanctuary Resort, responded to this review

Thank-you so very much for taking the time to review your recent stay with us, the feedback received is greatly appreciated. We do have a very warm and friendly team on front desk here at the resort and we consistently receive compliments about our customer service. I will be sure to pass on your great feedback to the front office... More 

Questions? Get answers from hotel staff and past guests. Ask a question

65 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (42)
Viewed
Room/suite (6)
Viewed
Bathroom (3)
Viewed
Pool/beach area (7)
Viewed
View from room (1)
Viewed
Hotel & grounds (12)
Viewed
Other (13)

Management photos: Courtesy of the property manager

Viewed
All management photos (23)
Viewed
Room/suite (11)
Viewed
Hotel & grounds (7)
Viewed
Pool/beach area (1)
Viewed
Other (4)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities