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Bali Hai Resort & Spa

#4 of 10 Hotels in Broome
Certificate of Excellence
6 Murray Rd, Cable Beach, Broome, Western Australia 6726, Australia
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Bali Hai Resort & Spa
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Ranked #4 of 10 Hotels in Broome
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
GregYeo Western Australia
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202 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Western Australia
Top Contributor
58 reviews 58 reviews
47 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

After a slight mix up with our booking, the fantastic staff went beyond the norm to make sure we were comfortable and well looked after. We ended up being upgraded to deluxe rooms. Deluxe they are! There were son many showers I didn't know which one to use. This place is always spot on.

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Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

If your looking for something basic with only a room and cook for yourself this place is ok but still not close to beach. Pool area is ok but there is no cafe/room service or breakfast service so bring your own groceries. Rooms have a nice little BBQ area and small kitchen and are big with TV and air conditioning.... More 

Was this review helpful? Yes 1
Perth, Australia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 11, 2015

We stayed at Bali hai for 7 days over Christmas 2014, and generally had a great experience, barring a few things. The grounds were gorgeous, spa treatments amazing, and layout of the rooms meant that they felt very private. We particularly liked the Mandi, and the little froggy friends who visited. The restaurant was closed for the wet season during... More 

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Bali H, Front Office Manager at Bali Hai Resort & Spa, responded to this review

Dear alyssa g, Thank you for taking the time to review the Bali Hai Resort & Spa. We are pleased to hear you enjoyed your stay with us. We are glad you enjoyed our beautiful grounds and amazing spa treatments. Our ‘Mandi’ bathrooms are a very unique feature to our resort providing a true Balinese experience. We are fortunate to... More 

Top Contributor
100 reviews 100 reviews
12 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed February 11, 2015

Couldn't compliment this place anymore. Unfortunately the only negative was that we could only stay one night. Perfect from arrival to checkout. Complimentary lemongrass iced tea at check in. Room was huge, and got upgraded for free. Massive bathroom, three showers, deluxe bathtub, premium shower gels and soaps. Beautiful decor, full kitchen. Loved every minute!

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Bali H, Front Office Manager at Bali Hai Resort & Spa, responded to this review

Dear TarynW88, Thank you for taking the time to review the Bali Hai Resort & Spa. We are pleased to hear you enjoyed your stay with us and your complimentary upgrade to a Deluxe Studio villa. We take the extra time to offer our guests a refreshing welcome drink on arrival. Thank you very much for your fantastic feedback. We... More 

Broome, Western Australia, Australia
Contributor
15 reviews 15 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 4, 2015

my wife and I spent a memorable day and night here. We made use of the pool which had spa jets - very relaxing. Everything was large and fluffy. The restaurant is now open but we were too early in the season for it. So we ate down the road at the Cable Beach cafe, opp. Divers Taven.

Was this review helpful? Yes 1
Bali H, Front Office Manager at Bali Hai Resort & Spa, responded to this review

Dear Michael M, Thank you for taking the time to review the Bali Hai Resort & Spa. We are pleased to hear you enjoyed your stay with us and our beautiful resort pool. We are aiming for our cafe to be open for the dry season for guests and locals to enjoy. We hope to welcome you back one day... More 

Melbourne, Australia
Top Contributor
65 reviews 65 reviews
24 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed January 13, 2015

We really enjoyed our stay at Bali Hai (four nights) but it's missing the small touches, like bathrobes and slippers, strong wifi, high quality pillows, etc. The rooms are tired and need an update but I would return to the hotel if I were able to get a good price. It was clean and the staff were nice. The spa... More 

Was this review helpful? Yes 1
Bali H, Front Office Manager at Bali Hai Resort & Spa, responded to this review

Dear stephmsu, Thank you for taking the time to review your stay at Bali Hai Resort and Spa. We are pleased to hear you thought the spa treatments were excellent, next time you visit the spa please don’t hesitate to have a consultation with spa reception to ensure you enjoy all of your treatments. We are currently undergoing a wi-fi... More 

Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 11, 2015

We had the pleasure of staying at Bali Hai for 5 nights over Christmas. From the moment we arrived we knew that we had come to the right place to simply relax and leave our stressful lives back home. The reception area, swimming pool and gardens are immaculate. We stayed in a Deluxe Studio which was spacious, comfortable, well equipped... More 

Was this review helpful? Yes 1
Bali H, Front Office Manager at Bali Hai Resort & Spa, responded to this review

Dear Just_inn72, Thank you for taking the time to review your stay at Bali Hai Resort and Spa. We are pleased to hear you enjoyed every aspect our resort has to offer and that you enjoyed your Christmas break with us. We hope to welcome you back to Bali Hai Resort and Spa in the future. Kind Regards Bali Hai... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed January 9, 2015

Stayed here a few times. Been upgraded every time. Absolutely love it. Reception staff are lovely! Bath is amazing! Had a few treatments in the spa which are Devine. The smells are amazing. This is our favourite resort in Broome and has the best value for money!!

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Bali H, Front Office Manager at Bali Hai Resort & Spa, responded to this review

Dear Blushingpeony, Thank you for taking the time to review the Bali Hai Resort & Spa. We are pleased to hear you enjoyed your stay with us and your spa treatments. We are glad that you enjoy our resort. We hope to welcome you back one day to the Bali Hai Resort & Spa. Warm Regards, Bali Hai Resort &... More 

Karijini National Park, Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed January 1, 2015

My Wife and I have stayed here on 3 Occasions. We keep coming back, Because we are well received & The accommodation is self contained and very luxurious. Thanks BAli Hai & your gardens are a dream...

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Bali H, Front Office Manager at Bali Hai Resort & Spa, responded to this review

Dear Pete W, Thank you for taking the time to review your stay at Bali Hai Resort and Spa. We are pleased you enjoyed your third stay with us. We pride ourselves on our beautiful gardens and are glad you enjoyed them. We hope to welcome you back to Bali Hai Resort and Spa in the future. Kind Regards Bali... More 

Northam, Australia
Contributor
15 reviews 15 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 28, 2014

We loved staying here, the staff were fantastic, friendly and caring. The accommodation was stunning with its outdoor shower, and decor. There was nothing to fault to this very relaxing place, pool towels were available in the rooms, lovely toiletry, nice and clean. Its location makes it perfect to reach Cable Beach within minutes walk, the general store is just... More 

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Bali H, Front Office Manager at Bali Hai Resort & Spa, responded to this review

Dear Tragaloher, Thank you for taking the time to review the Bali Hai Resort & Spa. We are pleased to hear you enjoyed your stay with us and all that our resort offers. We take the time to offer our guests a true unique Broome experience. Thank you very much for your fantastic feedback, we truly appreciate it. We hope... More 

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