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All 14 Broome hotels

Mangrove Hotel

4.0 of 5 Hotel   |   47 Carnarvon Street, Broome, Western Australia 6725, Australia
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Mangrove Hotel
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61%
Ranked #14 of 14 hotels in Broome
A recent review
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39 people have reviewed this hotel

Traveler rating
    9
    15
    4
    6
    5
See reviews for
7
11
2
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
1 review
3 of 5 stars Reviewed 3 days ago NEW via mobile

Best view in town, worst food I've had in my life. Seriously. Traveled the world and this takes the award!! Take old food and old ingredients and pretend your trying to piss someone off you hate with your cooking and you get the meals we had. I live in Broome and know how crap places get here sometimes but I've... More

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Sydney, Australia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Honestly, I am here as we speak and this is the worst hotel I have ever been in. We were given a key to a room, the smell of which I have only encountered on Mondays beside a pub. There was vomit I cleaned outside the door, the room stank like 20 men had been drinking for days and the... More

Was this review helpful? Yes 2
Bay of Islands, New Zealand
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 5, 2014

We had a poolside room which was spacious, clean and well serviced. Gorgeous bathroom too all newly renovated and very luxurious comfortable bed. Both pools were lovely...one with an attached Jacuzzi and one with a small plunge pool/conversation pit. We were made very welcome and even served drinks and pizza poolside. Live entertainment in the afternoons was a real bonus... More

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Washington, United Kingdom
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 27, 2014

I was so impressed with the Accommodation we had at Mangrove Hotel. We had great waterfront views and was pleased at how modern and clean the rooms were. The accommodation was a great choice with friendly staff and great service. I would recommend you give them a try.

Was this review helpful? Yes 1
Launceston, Australia
2 reviews
5 of 5 stars Reviewed January 11, 2014

Hi. As seasoned travelers we were super amazed at the great attitude of this team and venue. Nothing was a problem. Jess and Renee - you were amazing.I can't wait to get back (I was the ugly one with glasses.. :-) ) The staff were so amazing. I wish I'd taken the names of all the people there so I... More

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Perth, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed January 6, 2014

We checked in booking the PREMIER BAYSIDE SUITE, and when we got to the room it was awful. Double bed and a single in the room, crappy bathroom, ok views. Straight to reception to explain the photos in both booking.com and their WEBSITE showed an incredibly appealing room which was nothing like our room we'd been provided. They told us... More

Was this review helpful? Yes 2
GeneralManagerMRH, General Manager at Mangrove Hotel, responded to this review

Dear Nikki, Thank you for taking the time to share your review of the Mangrove Resort Hotel. It was unfortunate to learn that you did not enjoy your stay with us. I apologise that we did not meet your expectations on this occasion. I would however like to clarify that your initial reservation request was for a “Superior Pool side... More

Renmark, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed December 18, 2013

I have been staying at the Mangrove irregularly over a period of 15 years and the new management are doing an excellent job in restoring this fabulous venue to its former glory. Further, a great deal of money is about to be spent to bring the overall facility up to better than most in the area. This is exciting to... More

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Perth
1 review
4 of 5 stars Reviewed November 29, 2013

After spending 3 nights at the Mangrove I can say its come a long way since my last experience. It seems more sophisticated than it once was and staff no doubt have a lot more concern for the guest than Ive previously encountered. Probably the highlight though is the bar and restaurant which had a great menu and smiling staff,... More

Was this review helpful? Yes 2
GeneralManagerMRH, General Manager at Mangrove Hotel, responded to this review

Dear Mr Jefferies, Many thanks for your review of the Mangrove Resort Hotel. We are delighted to know you had a memorable stay and appreciated the changes we have made since taking over the property only a few months ago. I'm sure the team will be very happy to know that you enjoyed the new menu and found the service... More

Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 28, 2013

The Mangrove has the most amazing view.. accommodating menu choices and specials, and the wine list and cocktail list would suit all! New management and renovations in the works.. can't wait to go back when it's all finished! Staff were friendly and attentive, it was nice to have a relaxing holiday in this beautiful environment.

Was this review helpful? Yes 1
GeneralManagerMRH, General Manager at Mangrove Hotel, responded to this review

Hi Amanda, Many thanks for your thoughtful review of the Mangrove Resort Hotel. It is wonderful to know that your experience with us was positive and particularly that you enjoyed the view and friendly attentive staff. I look forward to welcoming you back and being able to showcase our newly renovated hotel. Wishing you a Merry Christmas. Warmest regards, Andrew... More

Broome, Australia
1 review
2 of 5 stars Reviewed November 26, 2013

Heard of new management so decided to give it another shot. Came down one afternoon to have a drink with my wife , we ordered our over priced drinks from the bar - the girl who served us - im assuming it was the bar manager - was discourteous and talked on her radio during the middle of our conversation... More

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GeneralManagerMRH, General Manager at Mangrove Hotel, responded to this review

Hi Broome Locals, Thank you for posting your review on Tripadvisor. I must say I was both surprised and disappointed to read about your experience here at the Mangrove Resort Hotel. That you feel our staff were discourteous and rude is most concerning. It is certainly not the standard of service we expect our staff to deliver. Given the large... More

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Additional Information about Mangrove Hotel

Also Known As:
Mangrove Hotel Broome
Address: 47 Carnarvon Street, Broome, Western Australia 6725, Australia
Location: Australia > Western Australia > Broome
Amenities:
Bar / Lounge Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Luxury Hotel in Broome
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mangrove Hotel 4*
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