We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mercure Broome

4.0 of 5 Weld Street | PO Box 79, Broome, Western Australia 6725, Australia
Hotel website
Offers & Announcements
Free Breakfast Offer
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Mercure Broome
Professional photos View all
Browse nearby
Mercure Broome
Mercure Broome
Mercure Broome
Write a Review

346 reviews from our community

Traveler rating
    62
    114
    109
    41
    20
See reviews for
42
144
45
77
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
  • All months
    (346)
  • Mar-May only
    (76)
  • Jun-Aug only
    (131)
  • Sep-Nov only
    (96)
  • Dec-Feb only
    (43)
All months
Mount Juliet, TN
Top Contributor
72 reviews 72 reviews
30 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

We had a superior poolside room here. The room was clean; bedding was good; towels were large, and pool towels were provided. Air conditioning was good in very hot weather. Room had a patio but patio area does not access pool area. Pool looked very nice, but we did not use it. Wifi is free in reception area, and sometimes... More 

Was this review helpful? Yes
Patina F, General Manager at Mercure Broome, responded to this review

Dear Happypix, thanks for your great feedback! We are really pleased to see that you enjoyed your stay, and found the staff very helpful. We look forward to seeing you next time you are in Broome. Kind Regards Patina Farnham General Manager Mercure Broome More 

Australia
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
53 helpful votes 53 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Booked here only as we were travelling as a group and this was where the rest of our group had booked. The room and breakfast package was cheap (for Broome) but Mercure should really be ashamed with the standard of the cheaper rooms at this this hotel (I think there just be a big difference in standards in the different... More 

Was this review helpful? Yes
Patina F, General Manager at Mercure Broome, responded to this review

Dear ecoopes, thank you taking the time to let us know about your stay. I'm really sorry to hear that you did not enjoy it and would like to express my sincere apologies. You are correct in identifying that there is a significant difference between our standard rooms, and our deluxe rooms. With the standard being for cheap overnight stays,... More 

Alice Springs, Australia
Contributor
17 reviews 17 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I go to broome every month and stay here ! Love it clean large rooms good meals although a change would be good only cause I stay there every month . Large swimming pools and great customer service. They know me now by name which helps . Safe secure parking as well , would recommend to everyone

Was this review helpful? Yes
Patina F, General Manager at Mercure Broome, responded to this review

Dear Oldcr0w, thanks so much for your great review. I'm delighted to see you enjoy your stay each time with us, and to hear that you are continually regularly staying with us. See you next time! Patina General Manager Mercure Broome More 

Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Stayed here in September 2014. Room was basic and my used towel was just folded back and put back by the "housekeeping". Pool was dirty and the "local native kids" were coming in for a swim in the afternoons. I was discusted and disappointed with this property and would never return.

Was this review helpful? Yes
Patina F, General Manager at Mercure Broome, responded to this review

Dear Ana A, thank you for sharing your feedback with us regarding your stay in September last year. I am really sorry to hear about your disappointment with the hotel. Whilst your stay was some time ago I would still be happy to discuss your feedback directly and welcome your call. I do hope that we can see you stay... More 

Perth, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The rooms were very clean Staff made us feel like family. We had a choice of 2 pools to use. We were offered another room because the wifi was weak in our room. Karen on the front desk was amazing. There is a pub at the resort with great nightly live music and quiz night.

Was this review helpful? Yes
Patina F, General Manager at Mercure Broome, responded to this review

Dear 262HappyPerth262, Thank you so much for your great review. We are very lucky indeed to have great staff such as Karen, and I will ensure all the staff see your lovely feedback. I'm pleased you had a chance to enjoy Captain Murphy's Irish Bar, and trust you won some great prizes at Trivia Night. Thanks again and we look... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

I travel to Broom everyother mouth there is no other place Id rather stay the service cant be beat the rooms & service is excellent.your always greeted with a smile. there are Two pools areas that is alwasy maintained. The steaks in the Pub are to die for Keep up the good

Was this review helpful? Yes
Patina F, General Manager at Mercure Broome, responded to this review

Dear TheTraveler2015, Thanks so much for your great review. I'm delighted to hear that you regular stay with us and are really enjoying the service and the hotel. We look forward to having you back soon! Kind Regards Patina Farnham General Manager Mercure Broome More 

Melbourne, Australia
Senior Contributor
46 reviews 46 reviews
38 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed December 7, 2014

This is the first time I have stayed here and I left feeling neither satisfied or unsatisfied. I checked into my first room and there was a pool of water on the floor due to a leaking air conditioner, when I pulled back the chair to see how big he pool was, there was also broken glass on the floor.... More 

Was this review helpful? Yes
Patina F, General Manager at Mercure Broome, responded to this review

Dear Chris S, thank you for taking the time to tell us about your stay. I'm pleased to see that overall you enjoyed your stay, and found it value for money. We are in a good location for the business traveller, being a short walk to town, but I completely agree at this time of the year it is quite... More 

Port Hedland, Australia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 29, 2014

Stayed here before, was ok, but they have lifted their game. Big tip is to book a room in the "new" section. Rooms are much nicer, and on par with accors usual lay-out. Again, food and beverage was a little disappointing. Good service, and helpful staff, but the food was ok at best, reception was very helpful

Was this review helpful? Yes
Patina F, General Manager at Mercure Broome, responded to this review

Dear Benjamin S, Thank you so much for your great feedback. I'm really pleased that you have noticed an improvement since your last stay with us. We look forward to seeing you next time you are in Broome. Kind Regards Patina Farnham General Manager Mercure Broome More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Mercure Broome? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Broome

Address: Weld Street | PO Box 79, Broome, Western Australia 6725, Australia
Phone Number:
Location: Australia > Western Australia > Broome
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Broome 4*
Number of rooms: 136
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Hotels.com, Despegar.com, Agoda, Odigeo, ACCOR and Tingo so you can book your Mercure Broome reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Broome Hotel Broome
Mercure Hotel Continental Broome
Accor Hotel Continental Broome
Hotel Style:
#8 Luxury Hotel in Broome

94 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (80)
Viewed
Room/suite (15)
Viewed
Hotel & grounds (18)
Viewed
Bathroom (9)
Viewed
Pool/beach area (11)
Viewed
View from room (3)
Viewed
Family/play areas (1)
Viewed
Dining (3)
Viewed
Other (20)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Room/suite (5)
Viewed
Dining (1)
Viewed
Hotel & grounds (3)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay