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All 14 Broome hotels

Mercure Broome

3.0 of 5 Hotel   |   Weld Street | PO Box 79, Broome, Western Australia 6725, Australia
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Mercure Broome
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55%
Ranked #13 of 14 hotels in Broome
A recent review
5 of 5 stars reviewed yesterday
Thilo K Canberra
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289 people have reviewed this hotel

Traveler rating
    40
    101
    96
    34
    18
See reviews for
37
127
34
65
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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English first
Canberra
Top Contributor
115 reviews 115 reviews
47 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed yesterday NEW

During a transcontinental motorcycle tour, I stayed for two nights at the Mercure Broome (14-16 April, 2014). My experience there was one of the best during the entire 48 days of travel. Although I had booked a Standard Room through the Broome Visitor Centre only on the day of my arrival, I was given a Privilege Room on check-in -... More

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Geelong, Australia
Contributor
14 reviews 14 reviews
3 of 5 stars Reviewed 2 days ago NEW

No bath . shower large but only one head that only dribbles water. park and highway and customer automated car gate outside our room was very noisy. food: absolutely fowl. $27.00 x two for a 12 dollar take away meal in a plastic take away container that tastes like rubbish.. Pool : absolutely freezing; with all the sun available there... More

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Adelaide Australia
Senior Contributor
39 reviews 39 reviews
22 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

A large complex and can be a little confusing to negotiate at first, but they do provide a map. Very clean and comfortable rooms, with tea and coffee making facilities, and a fridge. Beds and pillows were clean and comfortable. A big flat screen TV with lots of free cable and free to air channels. Good big bathroom, with a... More

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Patina F, General Manager at Mercure Broome, responded to this review

Dear Lee K, thank you so much for your lovely feedback regarding your stay at the Mercure Broome. I was particularly pleased to hear about the chef's accommodating your vegetarian needs as accommodating our guests individual needs is something that we do pride ourselves on. I will share your kind feedback with the team as I know this will encourage... More

Broome
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Firstly I would like to say the majority of the staff were fantastic and the buffet breakfast was great too, but everything else about the mercure was very average. The bathroom was covered in mould. The walls in the room had animal feaces marks on them. The bed was old and lumpy and the pillows smelt musty. The rooms where... More

Was this review helpful? Yes 1
Karen G, Front Office Manager at Mercure Broome, responded to this review

Dear Tanz1989 Thank your for taking your time to write a review for Mercure Broome. I sincerley apologize that you did not enjoy your stay with us. I will pass on your comments to the apropriate Managers to ensure that the issues are rectified. Kind regards Karen More

Mildura
Senior Contributor
42 reviews 42 reviews
25 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Our room was on the third floor, spacious, clean, modern and simple. Included in the rather expensive price was free internet however there is definitely no WiFi available in most of these rooms. It was a bit embarrassing how the various staff kept trying to make up excuses about why we couldn't get any WiFi.

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Karen G, Front Office Manager at Mercure Broome, responded to this review

Dear DeborahMildura Thank you for your comments regarding you stay at Mercure Broome. My apologies regarding the WiFi we are currently sourcing alternatives to our current system to enable better access for all guests. I am pleased that you enjoyed your stay with us and hope to see you again soon. Karen Gibson Front Office Manager More

Queanbeyan, Australia
Top Contributor
162 reviews 162 reviews
37 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 1 week ago

The room I had was standard but maybe that is another word for budget these days. It seemed substandard to me as the bathroom was in need of renovation - paint peeling off shower wall - and the outside table had no top to it. The housekeeping left towels on the floor and the bathroom light on but had done... More

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Patina F, General Manager at Mercure Broome, responded to this review

Dear Janlee Canberra, thank you for taking the time to provide feedback on your recent stay at the Mercure Broome. I am sorry to hear that you were not satisfied with your stay. Please accept my apologies. I am pleased to see that the staff (excluding the Irish Pub) were friendly and helpful. I will ensure the team are aware... More

Perth, Australia
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed overnight on the way to Derby. Older hotel motel with all the things you require. Beds where good, aircon worked well and the staff were friendly. Good location maybe a ten minute walk into town

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Patina F, General Manager at Mercure Broome, responded to this review

Dear mooi1959 thank you for sharing your feedback regarding your stay at the Mercure Broome. I am glad to hear that you enjoyed your stay and found everything you required. Our staff are our number one asset, and I will share your kind words with them too. We look forward to seeing you when you make your return journey from... More

Sydney, Australia
Top Contributor
55 reviews 55 reviews
23 hotel reviews
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed on business. The room was old and really a motel unit. The bathroom was worn with an inch of mould around the bottom. I wished I'd bought shower shoes. Beds lumpy and not up to standard. Servicing extremely rudimentary, I put face-washers on floor of shower for replacement and they left them there and the foot mat draped... More

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Patina F, General Manager at Mercure Broome, responded to this review

Dear xhlgette, thank you for taking your time to share your feedback on your stay with us. I am sorry to hear that you were disappointed with your stay, and to read about the issues you encountered. I will discuss you feedback with the appropriate managers to ensure this does not happen again in the future. Thanks again for your... More

Port Aransas, Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Good basic hotel, friendly staff, in a very old hotel. It's clean and the average rating is due to its very tired looking hotel. Clean rooms, food a bit average, but the staff make this a very pleasant hotel stay

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Patina F, General Manager at Mercure Broome, responded to this review

Dear BenjaminS, thankyou for sharing your feedback on the Mercure Broome. I'm pleased to see you enjoyed your stay with us and to hear that the staff made your stay a great one. We look forward to seeing you when you are next in Broome. Kind Regards Patina Farnham General Manager Mercure Broome More

Gosford
Contributor
15 reviews 15 reviews
15 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 20, 2014

After a couple of particularly traumatic weeks our 5 night stay at Mercure Broome was the perfect restorative experience. The hotel and indeed the location just have a wonderfully relaxing atmosphere, and the helpful and friendly nature of the staff at Mercure just completes the "tonic". A viewing of the "Staircase to the moon" at Town Beach was the "icing... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Patina F, General Manager at Mercure Broome, responded to this review

Dear RodGosford, I am delighted to hear about your stay at the Mercure Broome. Thank you so much for sharing your lovely feedback with us. I am really glad you were here to see the staircase to the moon as it is such a beautiful sight to see. We look forward to having you stay with us next time you... More

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Additional Information about Mercure Broome

Address: Weld Street | PO Box 79, Broome, Western Australia 6725, Australia
Phone Number:
Location: Australia > Western Australia > Broome
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Mercure Broome 3*
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Also Known As:
Mercure Broome Hotel Broome
Mercure Hotel Continental Broome
Accor Hotel Continental Broome

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Amenities

Bar / Lounge Business Center with Internet Access Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Mercure Inn Continental Broome is set between a vast red desert and azure blue sea, Just walking distance from the heart of Broome, and only 10 minute drive from the spectacular pristine white sands of Cable Beach, making the Mercure Inn Continental Broome the ideal location to explore Broome and it’s surrounds. ... more   less 
Number of rooms
136

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