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Mercure Broome

4.0 of 5 Weld Street | PO Box 79, Broome, Western Australia 6725, Australia
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352 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Halls Creek, Australia
Top Contributor
76 reviews 76 reviews
26 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for two nights. Good secure parking. Had a wonderful valentines dinner at the restaurant. Room was small but was inexpensive. Bed was comfortable. Pool was lovely and warm. Close to Chinatown and attached to a bottle shop.

Was this review helpful? Yes 3
perth
Contributor
12 reviews 12 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here over the Australia Day long weekend and couldn't fault it. Great view over Roebuck bay and a short walk to Matso's. We had an advantage room and it was worth every cent, it was large, spacious and very comfortable. We had breakfast included every morning and it was very enjoyable.

Was this review helpful? Yes
Karen_FOM, Front Office Manager at Mercure Broome, responded to this review

Dear Daneka70 Thank you for your comments in regards to your stay with us. I am so pleased you enjoyed yourself and that you liked our Priviledge rooms. We look forward to seeing you again soon. Karen More 

Baldivis, Australia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

After having a very bad experience at the pearlers restaurant at the roey, I am pleased to say that the fish and chips (Barra n beer) was amazing, great price, beautiful fish, crunchy chips and a beautiful big salad with atasty dreesing. All served within minutes of ordering. Also had a good chat with the friendly bar staff(Nathan). All in... More 

Was this review helpful? Yes
Karen_FOM, Front Office Manager at Mercure Broome, responded to this review

Dear Cameron R Thank you for your lovely comments regarding your meal with us. I am pleased we were able to help you leave Broome with good memories. I will pass your comments on to Nathan as well. Look forward to seeing you again soon Karen More 

Karratha, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We recently stayed 1 night, they upgraded us to the dulux room which was large but we found the air conditioning struggled to keep the room cool in the hot, humid conditions. The staff were friendly and it has secure packing. Its walking distance to town and close to Matso's.

Was this review helpful? Yes 2
Patina F, General Manager at Mercure Broome, responded to this review

Dear 85Heather_85 thanks for letting us know about your stay. I'm pleased to see we were able to give you an upgrade, but sorry to hear about the Air Conditioner. It is very humid at this time of the year, however our AC's should be able to maintain the room at about 24degrees, so I will have maintenance double check... More 

Mount Juliet, TN
Top Contributor
82 reviews 82 reviews
32 hotel reviews
89 helpful votes 89 helpful votes
3 of 5 stars Reviewed January 28, 2015 via mobile

We had a superior poolside room here. The room was clean; bedding was good; towels were large, and pool towels were provided. Air conditioning was good in very hot weather. Room had a patio but patio area does not access pool area. Pool looked very nice, but we did not use it. Wifi is free in reception area, and sometimes... More 

Was this review helpful? Yes 1
Patina F, General Manager at Mercure Broome, responded to this review

Dear Happypix, thanks for your great feedback! We are really pleased to see that you enjoyed your stay, and found the staff very helpful. We look forward to seeing you next time you are in Broome. Kind Regards Patina Farnham General Manager Mercure Broome More 

Australia
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
57 helpful votes 57 helpful votes
2 of 5 stars Reviewed January 17, 2015

Booked here only as we were travelling as a group and this was where the rest of our group had booked. The room and breakfast package was cheap (for Broome) but Mercure should really be ashamed with the standard of the cheaper rooms at this this hotel (I think there just be a big difference in standards in the different... More 

Was this review helpful? Yes 2
Patina F, General Manager at Mercure Broome, responded to this review

Dear ecoopes, thank you taking the time to let us know about your stay. I'm really sorry to hear that you did not enjoy it and would like to express my sincere apologies. You are correct in identifying that there is a significant difference between our standard rooms, and our deluxe rooms. With the standard being for cheap overnight stays,... More 

Alice Springs, Australia
Contributor
17 reviews 17 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 12, 2015

I go to broome every month and stay here ! Love it clean large rooms good meals although a change would be good only cause I stay there every month . Large swimming pools and great customer service. They know me now by name which helps . Safe secure parking as well , would recommend to everyone

Was this review helpful? Yes
Patina F, General Manager at Mercure Broome, responded to this review

Dear Oldcr0w, thanks so much for your great review. I'm delighted to see you enjoy your stay each time with us, and to hear that you are continually regularly staying with us. See you next time! Patina General Manager Mercure Broome More 

Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 12, 2015

Stayed here in September 2014. Room was basic and my used towel was just folded back and put back by the "housekeeping". Pool was dirty and the "local native kids" were coming in for a swim in the afternoons. I was discusted and disappointed with this property and would never return.

Was this review helpful? Yes
Patina F, General Manager at Mercure Broome, responded to this review

Dear Ana A, thank you for sharing your feedback with us regarding your stay in September last year. I am really sorry to hear about your disappointment with the hotel. Whilst your stay was some time ago I would still be happy to discuss your feedback directly and welcome your call. I do hope that we can see you stay... More 

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Additional Information about Mercure Broome

Address: Weld Street | PO Box 79, Broome, Western Australia 6725, Australia
Phone Number:
Location: Australia > Western Australia > Broome
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Broome 4*
Number of rooms: 136
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Also Known As:
Mercure Broome Hotel Broome
Mercure Hotel Continental Broome
Accor Hotel Continental Broome
Hotel Style:
#1 Best Value Hotel in Broome
#8 Luxury Hotel in Broome

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