Oaks Broome (Australia) - Hotel Reviews

Address: 99 Robinson Street, Broome, Western Australia 6725, Australia

Region: Australia > Western Australia > Broome

Amenities:

Bar/Lounge Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access

Hotel Style:

Ranked #12 of 17 B&Bs / Inns in Broome

Price Range: $$

Hotel Class:4.5 star (4.5*)

Official Description (provided by the hotel):: Visitors to Broome are drawn to the colour, culture and cosmopolitan vibe of its central hub of Roebuck Bay. Just one street back from the Bay, Oaks Broome combines hotel and apartment-style holiday accommodation within tranquil landscaped gardens. Its contemporary, well-appointed hotel rooms and self-contained apartments feature shaded balconies and large decks overlooking the hotel’s two pools. Oaks Broome has been designed to provide superb a superb environment to suit the most discerning leisure or business traveller. ... more less

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Also Known As:: Oaks Broome Hotel Broome; Oaks Broome Hotel

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111 reviews from our community

See which rooms travelers prefer - 22 traveler tips

wendy h

Perth, Australia

Senior Reviewer

10 reviews

5 hotel reviews

Reviews in 5 cities

3 helpful votes

“A blissful stay”

Reviewed May 12, 2013

Stayed in a one bed apartment whilst on business. Room was superb, had a spa bath, very clean spacious and a balcony over looking the pool. Comfortable bed. Kitchenette was basic but adequate save for any cleaning cloth to wipe up spills. Room was serviced daily. Food was not so great, poor choice on menu, worryingly quick and very 'bar'... More

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Thank you for your feedback regarding your recent stay at the Oaks Broome. It is great to read that you felt your One Bedroom Apartment was superb and comfortable and that you enjoyed the spa bath balcony with pool views. I am concerned to hear of your experience in our restaurant. I shall pass your comments onto our Food and... More

34Traveller

Perth

Contributor

14 reviews

7 hotel reviews

Reviews in 10 cities

2 helpful votes

“Super stay”

Reviewed May 7, 2013

Another business trip, another strange place to lay my head. This one made my trip worthwhile. Super room, super clean, super spacious. The spa in my room was to die for. Only downfall were the directions to my room. They must remember we are strangers to the hotel and directions must be clear and concise. Never the less, a must... More

Thank you very much for your feed back on your stay at Oaks Broome. I am very happy to hear that you found our rooms clean and spacious, and that you made use of our spa baths which are in all of our 1 bedroom apartments. I apologise that the directions to our apartment was not clear and concise, I... More

Greg H

1 review

“Mining Camp”

Reviewed May 6, 2013

Unfortunatley the Oaks lets its self down the Pools are closed at Sunset so after a long day there is no welcoming swim. The food was very average and bland. However the rooms were quite good and the staff absoutley did what they could but unfortunatley it has a mining camp feel to the motel.

Thank you for your valued feed back. Unfortunately we are required to close the pools at sunset for safety reasons. Broome has very strict safety guidelines with regards to pools. Without a life guard on duty and adequate lighting, we cannot keep the pools open after sunset. I am disappointed to read that you found the food average and bland.... More

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Wendybel

Western Australia

Senior Contributor

29 reviews

9 hotel reviews

19 helpful votes

“Overnight stay”

Reviewed May 3, 2013

Called into the Oaks on 26th April looking for a room for the night, the receptionist was really nice. Booked us into a queen room, then upgraded us to a spa room. The room was perfect, the bed so comfortable and the spa to die for. Will be staying again.

Thank you for taking the time to provide feedback on your recent stay at Oaks Broome. I am happy to learn that you were pleased with service that the receptionist provided to you on check in, when you came in to book a room for the night. It’s great to see that you enjoyed the comfort of the bed and... More

Fiona B

Fitzroy Crossing, Australia

“terrible experience”

Reviewed April 23, 2013

This was a business trip, would not advise it for anyone, staff very unprofessional, rude, unpleasant and unhelpful, not sure why they are working in a service industry. Room was average, big issues with $150 bond, my visa ran out the day before and in the end after thirty minute discussion as I did not have a visa card, I... More

Thank you for your feedback on your recent stay at Oaks Broome. I am very sorry to hear that you had issues with your visa card expiring before you were due to arrive at our property which hindered you during the check in process. In regards to the bond, I can confirm that all guests are required to provide a... More

RobynUpNorth

Australia

Reviews in 4 cities

“Attention to detail-POOR, again, and again.”

Reviewed April 18, 2013

This is the third time I have stayed at the OAKs in town at Broome. All work trips; Every time I have encountered issues with the access card to the rooms. They stop working, staff have insisted the reason why is due to close contact with mobile phone. Did they listen? NO. Staff come back to work after an OBVIOUS... More

See 2 more reviews by RobynUpNorth for Broome

Thank you for taking the time to provide us with feedback on your recent stay with us. It is extremely disappointing to read your comments and we do sincerely apologise that the standard did not meet your expectations or ours. We are very sorry that on each occasion you have stayed at the property you have been inconvenienced with reoccurring... More

Paul-Cup-Scotland

Glasgow, United Kingdom

28 reviews

13 hotel reviews

Reviews in 16 cities

50 helpful votes

“Ok but expensive”

Reviewed April 14, 2013 via mobile

Stayed here for 3 nights. Was ok with a pleasant team on the front desk. Felt the product did not reflect the price you pay!!! I would not bother booking a pool room as you are really not there that much.

See 4 more reviews by Paul-Cup-Scotland for Broome

Thank you for your feedback regarding your stay at Oaks Broome. I am pleased to see that you found the team on the front desk to be pleasant. I am sorry to read that you felt your stay was expensive and that you did not get to enjoy our pools much. I can confirm that our One Bedroom Poolside Apartment... More

John P

Perth, Western Australia, Australia

Reviewer

4 reviews

4 hotel reviews

“3 Night Business Stay - Worthwhile experience”

Reviewed April 5, 2013

Certainly a change from the old 'Tropi' - big, clean and comfortable rooms. Excellent pools and laundry facility, air conditioning easily coped with 90% humidity and high temperatures. Limited, but pleasant menu was out of season though. Friendly and helpful staff - no complaints from me about this hotel. About time the shire made the owners, whoever they are, tidy... More

Thank you for your comments regarding your recent stay at the Oaks Broome. It gives me great pleasure to read that you found our renovations to be a big change from the old ‘Tropi’. I am pleased that you found our rooms to be clean, big and comfortable and I am happy that you found our pools and facilities to... More

Angelika O

Brisbane, Australia

“The Oaks Hotel in Broome”

Reviewed April 3, 2013

I stayed at the Oaks Hotel in Broome on my recent trip around Australia, it is a lovely modern Hotel. My room which was on the ground floor, was large, spacious, well designed with lovely modern furniture. I loved my firm king size bed which is what I have at home. The air-conditioning was welcome as it was 38C outside.... More

Thank you for taking the time to comment on your stay at Oaks Broome during your recent trip round Australia. It is satisfying to read that you were happy with the ground floor One Bedroom Apartment you resided in for your stay. I am pleased that you found it to be large and spacious and that you enjoyed the facilities,... More

Marijke L

22 reviews

Reviews in 7 cities

8 helpful votes

“I will return...”

I was booked in through work, and although I was not the first from my company to be staying there, I was given a rather difficult booking in at Reception. From there on though, the stay was exceedingly good. The "room" was a small self-contained one-bedroom unit with direct access to the pool. The pool was enjoyable, and open long... More

See 3 more reviews by Marijke L for Broome

Thank you for your feedback regarding your recent stay at Oaks Broome. I am very pleased that you had an excellent stay with us and that you will be recommending our Property. I am however, concerned to read that you experienced a difficult check-in. Please be assured that we are looking into this to improve this process. It is great... More

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Oaks Broome Hotel

Oaks Broome

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