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All 14 Broome hotels

Pinctada Cable Beach

5.0 of 5 Hotel   |   10 Murray Road | Cable Beach, Broome, Western Australia 6726, Australia
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84%
Ranked #6 of 14 hotels in Broome
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
DavidandSandra5097 Adelaide, Australia
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289 people have reviewed this hotel

Traveler rating
    162
    78
    31
    13
    5
See reviews for
22
162
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21
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Melbourne, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed yesterday NEW

Stayed at the resort with a friend for 6 days. First off they couldn't find our booking even though had acknowledgment of payment. Staff appear to be foreign backpackers and hospitality did not seem to be their chosen employment. stayed in a poolside room. Room very run down, pool in need of repair and outdoor furniture in room courtyard leading... More

Was this review helpful? Yes
Adelaide, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed in a Shinju Studio apartment which was clean, very comfortable, and had all the amenities required, plus more! towels (both bath and swimming), bottled water and milk replaced every day. The room was serviced every day, and clean sheets on day three. The bars and restaurant were great, and the staff were extremely friendly (Thanks Tony and Max... More

Was this review helpful? Yes 2
Matthew C, General Manager at Pinctada Cable Beach, responded to this review

Dear DavisandSandra5…, Thank you for your kind comments and recommendations. It was a delight to look after you during your recent holiday and I am particularly pleased to read how engaging the Pinctada team were. I hope that we can welcome you back when you next return to Broome. Kind Regards, Matthew Clowes More

Contributor
17 reviews 17 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in one of the Shinju (?) studio rooms which was well equipped, well presented and well maintained. The hotel is not located opposite the beach unlike other places but it is a very short walk to the beach. Staff were very friendly and helpful. Overall our experience at this hotel was a very pleasant and memorable one.

Was this review helpful? Yes 1
Matthew C, General Manager at Pinctada Cable Beach, responded to this review

Dear gdesilva, Thank you for taking the time to post your recent review and I am very pleased to see that you enjoyed your stay with us. I hope we can welcome you back the next time you travel to Broome. Kind Regards, Matthew Clowes More

Perth, Australia
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was my second stay at this hotel and it was just as enjoyable as the first. Spent the first 2 nights in a Shinju room but was moved to a Honjin courtyard studio when the air con broke in the first room for my last night. The staff could not have been more helpful and accommodating. Even though I... More

Was this review helpful? Yes 1
Matthew C, General Manager at Pinctada Cable Beach, responded to this review

Dear SeashellsSL, I was delighted to be able to welcome you back to Pinctada Cable Beach. Thank you for taking the time to post comments from your recent stay with us. I am particularly pleased to see that we overcame an issue with your room and I hope we can welcome you back again on your next visit to Broome.... More

Perth
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Really enjoyed the casual feel of this stay. Not often do i get to a hotel and just want to sit but the Pinctada did this for me. The room was surprisingly good considering the donga style structure of the building. There was certainly lots of different places to hang out to relax here. The staff were great and very... More

Was this review helpful? Yes 1
Matthew C, General Manager at Pinctada Cable Beach, responded to this review

Dear Mick H, Thank you for taking the time to post feedback from your recent stay with us. I am glad that you were able to enjoy some Broome Time at Pinctada, particularly that it was such a busy time of year during the Broome race round. I appreciate the feedback regarding the bedding and I have already discussed with... More

Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This was our second stay at Pinctada, with our main purpose being to attend the Broome races. Our room was in the Honjin Court and very convenient and had plenty of inclusions and most comfortable with just one negative - bed could have been better (a mattress topper perhaps to soften). The main restaurant was excellent along with the main... More

Was this review helpful? Yes 2
Matthew C, General Manager at Pinctada Cable Beach, responded to this review

Dear Roger S, Thank you for your kind comments and It was a pleasure to be able to welcome you back again for the Broome Cup week. Broome has certainly been shining this past month and I hope we have an opportunity to welcome you back again next year. Kind Regards, Matthew Clowes More

Melbourne, Australia
Top Contributor
66 reviews 66 reviews
17 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the moment the aeroplane doors open and that warm Kimberley air hits you, you start to relax and unwind and Pinctada staff are there at the airport to transport you to this outstanding five star hotel. This was our fourth consecutive year in Broome and our third return visit to Pinctada at this time of the year. We would... More

Was this review helpful? Yes 1
Matthew C, General Manager at Pinctada Cable Beach, responded to this review

Dear Houlihan 2, Thank you for your kind comments and feedback from your recent stay with us. I am delighted to see that you have enjoyed your return visit to Broome and in particular, Pinctada Cable Beach. I greatly appreciate your comments regarding the staff and I have personally thanked Tony for his kind gesture during the Staircase to the... More

Caloundra, Queensland, Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was a lovely place to stay. It had everything you would want. The restaurant was excellent and the tour manager was very helpful. A short walk to Cable Beach which is an easy walk. There's a free shuttle to the airport but I only found out when I was leaving...I didn't read that bit!!! There's lots of hotels, but... More

Was this review helpful? Yes
Matthew C, General Manager at Pinctada Cable Beach, responded to this review

Dear Ann H, Thank you for your kind recommendations and posting feedback from your recent stay with us. I would also like to thank you for the separate posting for Selene’s Brasserie. I am particularly pleased to read that you found the stay so relaxing and I will gratefully accept the title you have bestowed on us. I hope we... More

Senior Contributor
25 reviews 25 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

On the plus it has an excellent restaurant, great pool and although it was full it felt empty due to good design. Mark who does the tour desk was great. The rest of staff very hit and miss. Clearly use a lot of traveling people and their service needs improving.

Was this review helpful? Yes 1
Matthew C, General Manager at Pinctada Cable Beach, responded to this review

Dear KiwiArrin, Thank you for posting feedback from your recent stay and your kind recommendations on the restaurant and pool and particularly the design of the resort. I am glad you enjoyed your stay and I appreciate your comments regarding staff training. I am glad however that Mark from the Tour Desk was able to offer great service. I hope... More

Perth, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stayed at the Pinctada Cable Beach for 3 nights in August 2014. We were hugely impressed with all aspects of the hotel and wouldn't hesitate to recommend. Some highlights: - Airport transfers - although we were arriving early, it was no trouble for Tom to pick us up and provide an impromptu tour to Broome and Cable Beach. A... More

Was this review helpful? Yes 1
Matthew C, General Manager at Pinctada Cable Beach, responded to this review

Dear 123murray, I was delighted to read that you enjoyed your recent stay with us and that both the staff and the dinning in Selene’s and Nyx have stood out during your stay. I am particularly pleased to see that you also enjoyed your room. The Shinju Studios are a beautiful room. I look forward to being able to welcome... More

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Additional Information about Pinctada Cable Beach

Address: 10 Murray Road | Cable Beach, Broome, Western Australia 6726, Australia
Location: Australia > Western Australia > Broome
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pinctada Cable Beach 5*
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Also Known As:
Pinctada Cable Beach Hotel Broome
Pinctada Cable Beach Broome

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#3 On the Beach Hotel in Broome #3 Romantic Hotel in Broome #3 Business Hotel in Broome #5 Luxury Hotel in Broome #6 Family Hotel in Broome
Hotel Class
Official Description (provided by the hotel)
Pinctada Cable Beach Resort and Spa is Broome's newest full service spa resort located close to Cable Beach. Located in the Kimberley Region of Western Australia, our Award winning intimate 72 room & suite resort is created to nurture you. Here you'll find understated elegance and around the clock attention. Original art to the hand selected furnishings and decor, every detail reflects the Kimberley. Features include the 25m Maxima pool, guest gym, meditative gardens and day spa. ... more   less 
Number of rooms
72

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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