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Oaks on Lonsdale

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23 -33 Lonsdale St, Melbourne, Victoria 3000, Australia
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Oaks on Lonsdale
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Oaks on Lonsdale
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611 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (144)
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  • All months
    (611)
  • Mar-May only
    (173)
  • Jun-Aug only
    (142)
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    (129)
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There are newer reviews for Oaks on Lonsdale
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Sydney
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed November 7, 2012

I was recently in Melbourne for a three nights for the Melbourne Cup horse racing carnival. During this time most hotels charge the rack rate and its very difficult to get a decent hotel for a reasonable price. The Oaks on Lonsdale is in a great location, its very central to the shopping and theatre district and also Chinatown. We... More 

Was this review helpful? Yes
OaksCustomerFeedback, Guest Relations Manager at Oaks on Lonsdale, responded to this review

Many thanks for taking the time to comment on your recent stay at Oaks on Lonsdale. I am delighted to hear that you found your apartment to be a great size, in a good location and good value. All one and two bedroom apartments are fitted with full kitchen facilities and dinning tables and it is great to hear that... More 

Renmark, Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 5, 2012

I have stayed here twice while on business in Melbourne. Clean, spacious, great views and friendly staff. My only criticism was that I had a lot of trouble working the washer/dryer when I had to wash something. Instructions were not helpful Fantastic space and views in the rooftop apartments!

Was this review helpful? Yes
OaksCustomerFeedback, Guest Relations Manager at Oaks on Lonsdale, responded to this review

Thank you for your recent review of your stay at Oaks on Lonsdale. I am pleased to hear that you found your apartment to be clean and spacious and that you were able to enjoy the views from your room. Our reception team is available 24 hours and can assist with all guest enquires regarding our room facilities. We will... More 

Innsbruck, Austria
1 review
5 of 5 stars Reviewed November 1, 2012

Great location, great rooms & facilities and friendly staff. Only issue were night staff seemed rather confused about some of our group bookings and don't seem to be able to help much. Oh and there was the thing about the false fire-alarm at 5am on Saturday morning.public area is very good, good reception nice and clean.house keeping staff is very... More 

Was this review helpful? Yes
OaksCustomerFeedback, Guest Relations Manager at Oaks on Lonsdale, responded to this review

Thank you for your feedback regarding your recent stay at Oaks on Lonsdale. I am delighted to hear that you found the location of the hotel, our facilities and our staff to be great. The safety of all our guests is our number one priority and I can assure you that the fire alarm that occurred on your last stay... More 

Perth, Australia
Level Contributor
32 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed November 1, 2012

Great location, great rooms & facilities and friendly staff. Only issue were night staff seemed rather confused about some of our group bookings and don't seem to be able to help much. Oh and there was the thing about the false fire-alarm at 5am on Saturday morning. We expected some sort of acknowledgement that it was a false fire-alarm from... More 

Was this review helpful? Yes
OaksCustomerFeedback, Guest Relations Manager at Oaks on Lonsdale, responded to this review

Thank you for your recent review of your stay at Oaks on Lonsdale. I am delighted to hear that you found the location of the hotel, your room and our staff to be great. We do apologise for the inconvenience caused by the fire alarm, the safety of all our guests is paramount and I can assure you that this... More 

Fraser Coast, QLD, Australia
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed October 27, 2012

I stayed three nights in a one-bedroom apartment. The apartment was well maintained and very clean. Facilities were very good, including a well equipped kitchen and laundry. The king-size bed was very comfortable. The location is excellent; one block from the circle tram and almost backing onto Chinatown. The is a great little cafe next door that serves good coffee... More 

Was this review helpful? Yes
OaksCustomerFeedback, Guest Relations Manager at Oaks on Lonsdale, responded to this review

Many thanks for taking the time to comment on your recent stay at Oaks on Lonsdale. It is great to read that you found your apartment well equipped and clean. We are pleased you could enjoy the central location and we look forward to welcoming you back again soon. More 

Singapore, Singapore
Level Contributor
2 reviews
3 of 5 stars Reviewed October 26, 2012

I travel to Melbourne for business for 3 weeks each month and this is my first stay at Oaks. Overall the stay was pleasant with a few quirks. The fittings of the apartment aren't posh but reasonably new. The 1-bedroom I stayed in was a good size with a dining table for 4, kitchen with full sized fridge, oven, dishwasher... More 

Was this review helpful? Yes
OaksCustomerFeedback, Guest Relations Manager at Oaks on Lonsdale, responded to this review

Many thanks for providing feedback on your recent stay at Oaks on Lonsdale. We are pleased that you found your overall stay to be pleasant and that your were able to enjoy the view from your room and the large dining area. I will be passing your feedback on to our housekeeping manager regarding your bedding comfort and will ensure... More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed October 26, 2012

I recently stayed here with my husband and two little boys in a 2 bedroom apartment. We got a fantastic rate and I have no complaints with the accommodation in general. It was spacious, the beds were comfortable, the bathroom and kitchen were clean. I did have an issue with a few things that, I think, are inexcusable. There were... More 

Was this review helpful? Yes 1
OaksCustomerFeedback, Guest Relations Manager at Oaks on Lonsdale, responded to this review

Thank you for taking the time to comment on your recent stay at Oaks on Lonsdale. It is a shame to read that some aspect of your stay did not meet your expectations. In a two bedroom apartment, there are to be four chairs at the dining table. We would like to apologise, as the chair missing from your apartment... More 

Rockhampton, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 25, 2012

From the moment we walked through the door we felt totally welcome. Lovely young lady greeted us at reception and we were processed and in our room within 10 minutes. The room (one bedroom apartment) was immaculate. It would be one of the best places we've ever stayed even when comparing places at twice the price. Worried about the place... More 

Was this review helpful? Yes 1
OaksCustomerFeedback, Guest Relations Manager at Oaks on Lonsdale, responded to this review

Many thanks for taking the time to comment on your recent stay at Oaks on Lonsdale. It is great to read that you felt welcome in our hotel and enjoyed your apartment. We certainly look forward to welcoming you back again soon. More 

Christchurch, New Zealand
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed October 22, 2012

Stayed on the 18th floor with hubby for four nights and I was impressed with the apartment and the view out our window. Staff were helpful and friendly. Only real drag was at times there could be a bit of a wait for the lift. Was a wee bit of a walk back from town at times with bags, but... More 

Was this review helpful? Yes
HotelManagerLonsdale, Manager at Oaks on Lonsdale, responded to this review

Thank you for your review of Oaks on Lonsdale. I am delighted to hear that you were impressed with your apartment and that you were able to enjoy the views from your room. Our team is dedicated to providing excellent customer service and I am glad that you were able to experience this on your visit to our hotel. We... More 

Shellharbour, NSW
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed October 19, 2012

We scored some cheap flights to Melbourne and thought we would try to find some cheap accommodation on the net. We found Oaks on Lonsdale and thought it might be too good to be true, but it wasn't. I loved the location only moments away from public transport (bus stop out the front, and tram and train approx 50ms away).... More 

Was this review helpful? Yes
OaksCustomerFeedback, Guest Relations Manager at Oaks on Lonsdale, responded to this review

Many thanks for providing feedback on your stay at Oaks on Lonsdale. It is wonderful to read that you enjoyed your time with us and found the hotel value for money. I will pass your comments onto the Hotel Manager in regards to the service you received from our staff, specifically Dominic. We look forward to welcoming you again to... More 

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