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All 172 Melbourne hotels

Plum Serviced Apartments Southbank

285 City Road | Southbank, Melbourne, Victoria 3006, Australia (Southbank)
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Plum Serviced Apartments Southbank
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63%
Ranked #97 of 172 hotels in Melbourne
A recent review
4 of 5 stars Reviewed January 19, 2013
Jillian B
  • Reviews (138)
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138 people have reviewed this hotel

Traveler rating
    26
    58
    31
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    10
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43
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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There are newer reviews for Plum Serviced Apartments Southbank
See the most recent reviews
Ballymena, United Kingdom
Top Contributor
64 reviews 64 reviews
44 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed January 19, 2013

This is not 5* but neither is the price on weekends. It is bland with grey walls, the apartment has everything it needs but not to a high standard, small TV, picture missing from wall, no weekend service. It is conveniently located close to tram and is waking distance from Flinders St and Southbank. Shop across road in gas station... More

Was this review helpful? Yes 2
1 review
4 of 5 stars Reviewed January 19, 2013 via mobile

Stayed 12th - 16th Jan. location very good. Customer service to us was very good. The one bedroom apartment was clean except for the oven trays which cleaners missed. We had a city view side apartment and enjoyed sitting on balcony as the city noise didnt worry us. I was able to park the car in the secure carpark but... More

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Newcastle
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 9, 2012

The apartments were conveniently located, though the customer service was appalling. The traffic lights in the one way car park weren't working and were unsafe. The lift closed and had my 7 week old baby and mother stuck without a key to be able to get back to our floor or room. Our bed was two singles pushed together and... More

Was this review helpful? Yes 1
Sydney, Australia
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 7, 2012

I stayed here from the 26th-1st, It was awesome and very comfortable I recently just visited in a 1 bedroom apartment for 2 people, very spacious and relaxing, the apartments were right near everything.. only a couple of blocks away from crown casinos, south warf, DFO docklands wasn't very far away at all..although the reception staff said we could walk... More

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A TripAdvisor Member
4 of 5 stars Reviewed October 8, 2012

Hi we were a family of 5 and when we arrived our bedroom which was completely clean and fantastically fresh !! However our room was only ready for 4 people as the fold out bed was not made up! When we booked with Quickbeds we specifically requested that we were a party of 5 !!!! We tried to ask the... More

Review collected in partnership with Quickbeds

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Adelaide, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 24, 2012

my family and I spent 2 nights in this apartment and found it very comfortable indeed. the advantage of 2 bedrooms ,each with their own bathroom, was a real bonus.location was good with tram and bus transport outside establishment. supermarkets and takeaways were very handy.the apartments were clean with practically everything that was needed.

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Melbourne, Australia
Contributor
14 reviews 14 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 24, 2012

I shared a 2 bedroom apartment with work colleagues. The apartment had a full kitchen, clothes washer and drier. The apartment was very clean. The Melbourne Convention Centre and Crown Casino is a short 5 minute walk. Convenient stores and Mc Donald's are nearby for supplies. The reception staff are very helpful and friendly. The only criticism is NO READING... More

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1 review
3 of 5 stars Reviewed September 24, 2012 via mobile

Very disappointed with cleanliness of the room, had to get housekeeping to come and vacuum again. Also advice before arrival re: parking was incorrect. The staff do seem very helpful and the location and view is pretty good.

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Hobart, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 16, 2012

Thanks for a great stay!! Great location, great apartment and helpful staff!! Was very put off after I read some of the reviews but after staying at Southbank thinking those people must have stayed somewhere else.

Was this review helpful? Yes 1
Sydney, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 10, 2012

I booked a 1 bedroom apartment for 2 nights (Sat & Sun) as their studio apartments only have double beds but their 1 bedder apartments have queen beds. Upon check in, they advised they only had a double bed left, even though my confirmation says '1X Queen bed'. The hotel staff advised they will swap us into a room with... More

Was this review helpful? Yes 1
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Additional Information about Plum Serviced Apartments Southbank

Address: 285 City Road | Southbank, Melbourne, Victoria 3006, Australia
Location: Australia > Victoria > Melbourne > Southbank
Price Range (Based on Average Rates): $$
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Also Known As:
Plum Serviced Apartments Southbank Hotel Melbourne
Plum Serviced Apartments Southbank Melbourne

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Number of rooms
57

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