We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Aria Serviced Apartments

4.0 of 5 285 City Road, Melbourne, Victoria 3006, Australia (Formerly Plum Serviced Apartments Southbank)
Hotel website
Special Deal
Free breakfast with your stay
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Aria Serviced Apartments
Professional photos View all
Browse nearby
Aria Serviced Apartments
Write a Review

172 reviews from our community

Traveler rating
    33
    70
    39
    15
    15
See reviews for
53
33
5
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (172)
  • Mar-May only
    (36)
  • Jun-Aug only
    (48)
  • Sep-Nov only
    (47)
  • Dec-Feb only
    (41)
All months
There are newer reviews for Aria Serviced Apartments
See the most recent reviews
Oxfordshire, England
Top Contributor
76 reviews 76 reviews
22 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed November 6, 2013

Having asked for twin one-bedroom apartment we were upgraded to a two-bedroom apartment without any explanation. Welcome but entailed a check with reception after arrival. We had also asked to be high up away from traffic noise but were level with the flyover so could not open the windows much or go onto the balcony. The apartment was clean and... More 

Was this review helpful? Yes 1
Melbourne, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 27, 2013

We called to find out availability and was told they were sold out- The receptionist couldn't wait to get me off the phone, I understand people are busy but no need to be rude! I asked if we would be better booking through booking.com as they still had the room available-I wasn't sure of the process! She said just book... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 17, 2013

The apartment was alright. Relatively clean. The door lock was weirdly designed and not clearly indicated to us that the lock had to be done from inside the door. Locking via key doesn't lock the door at all. If we hadn't realise it ourselves, who knows what would've happened. Staff were also extremely unfriendly always putting on agrouchy face when... More 

Was this review helpful? Yes 2
Tweed Heads, Australia
Senior Contributor
33 reviews 33 reviews
23 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed October 16, 2013

We've stayed here a couple of times now, first time in a one bedroom and recently with friends in a two bed/two bath apartment. The location is great and there are a number of options to attack the city on foot or the tram runs straight up Clarendon St and across the Spencer St bridge into the CBD. The apartments... More 

Was this review helpful? Yes 1
Dunedin, New Zealand
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed October 15, 2013

We stayed as a group (3 adults 1 baby) in a 2 bed 2 bathroom apartment. The apartment is well set out and appointed, located a 20 min walk to Flinders Station. The cityside views are nice but the road noise from the bedrooms was so noisy we all bought earplugs for the second night! Having two bathrooms was handy... More 

Was this review helpful? Yes 1
Gurgaon
Contributor
16 reviews 16 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 29, 2013

We were delighted with the spacious two bedroom apartments which was well appointed. Location was good - across Yarra river and walking distance from Flinders. It was a good launching pad for our Great Ocean Drive to The 12 Apostles. Parking was cumbersome and tight. Other residents also complained of difficulty in negotiating the narrow ramp.

Was this review helpful? Yes 1
Hawkesdale
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 27, 2013

We recently booked an executive 2bedroom apartment with city view in the Plum Serviced Apartments for 3 nights. Reception was friendly, 24 hour and efficient. When checking in we were given an apartment on the 37th floor of The Bank apartments next door with amazing views across the city to the MCG and Dandenong ranges. Our apartment was spacious, clean,... More 

Was this review helpful? Yes 2
Dublin, Ireland
Contributor
16 reviews 16 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 26, 2013

We stayed four nights at Plum apartments on the 11th floor with a lovely view (through dirty windows) of the motorway. Thankfully the windows were double glazed so the room was quiet. Room’s comfortable but a bit tried and in desperate need of some brightening up, painted grey which makes them feel drab. The Queen bed is just two single... More 

Was this review helpful? Yes
Sydney, New South Wales, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 25, 2013

My boyfriend and I booked a serviced apartment on the Plum website for Plum Carlton. Upon arriving to check in in the evening, we found that the hotel system did not have our booking despite me having a print out of the confirmation email. Luckily, they had a spare executive suite room in their Southbank apartments, so they taxied us... More 

Was this review helpful? Yes
Kuala Lumpur, Malaysia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 24, 2013

Very good location, just next to Budget Rent Car and also nearby petrol station. Walking distance to Casino and city centre. The apartment is very clean and look very new too. We enjoyed our stay here!

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Aria Serviced Apartments? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Aria Serviced Apartments

Address: 285 City Road, Melbourne, Victoria 3006, Australia (Formerly Plum Serviced Apartments Southbank)
Phone Number:
Location: Australia > Victoria > Melbourne > Southbank
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Aria Serviced Apartments 4*
Number of rooms: 81
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, T4B, TripOnline SA and Odigeo so you can book your Aria Serviced Apartments reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Plum Serviced Apartments Southbank Hotel Melbourne
Plum Serviced Apartments Southbank Melbourne
Hotel Style:
#90 Luxury Hotel in Melbourne

75 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (45)
Viewed
View from room (11)
Viewed
Hotel & grounds (4)
Viewed
Dining (6)
Viewed
Bathroom (3)
Viewed
Room/suite (9)
Viewed
Family/play areas (2)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All management photos (30)
Viewed
Hotel & grounds (2)
Viewed
Bathroom (1)
Viewed
View from room (1)
Viewed
Room/suite (7)
Viewed
Dining (2)
Viewed
Other (17)
Hotels you might also like...
Check In Check Out
Price Your Stay