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Aria Serviced Apartments

4.0 of 5 285 City Road, Melbourne, Victoria 3006, Australia (Formerly Plum Serviced Apartments Southbank)
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179 reviews from our community

Traveler rating
    35
    71
    41
    15
    17
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57
35
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20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed January 20, 2014 via mobile

This place was really good. We never had to wait for lifts, reception staff were really helpful. The aircon was fantastic in the heat wave. Close to everything. The apartment itself had plenty of room.

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Mooloolaba, Australia
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 13, 2014

There are some great things going on here, like the location, but overall I cant say that I'm excited. Great view from the 37th floor, but cold and uninviting place. The hall is white on white and not at all welcoming, you are grateful for the light colours, as there is no lighting! An energy saving thing, but when the... More 

Was this review helpful? Yes 3
Robina, Australia
1 review
4 of 5 stars Reviewed January 12, 2014

Great location to Southbank, Casino, City and Arts precinct. Even South Melbourne markets and restaurans are walking distance. The 2 bedroom apartment was great for family of four with teenagers for a long stay of four days or more. Will stay again. Only small issue is the service to the apartment is a bit lacking forgot to leave towels in... More 

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 11, 2014

Stayed in a 2 bedroom apartment on the 7th floor with a city view for 2 nights with our kids. It was great value for money. View was good, location was good. Apartment a reasonable size and self contained. Only thing I would strongly suggest is the glass balustrading desperately needed washing and the apartment required a good paint job... More 

Was this review helpful? Yes 1
Adelaide, Australia
Contributor
17 reviews 17 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 15, 2013

Stayed at the property twice now (once in July and again late November 2013) requested the same apartment as last time as was on the 7th floor and had good views of southbank and the casino. Booked 2 apartments (1 later than the other) and managed to get then side by side which was great as there was 4 women... More 

Was this review helpful? Yes 1
Wyong, Australia
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 28, 2013

We booked 2 apartments for a work function (1 x twin beds, 1 x Queen) for 2 nights last week. when we first got there the reception guy tried to charge double for one of the rooms until I pointed it out. Then he gave us only 1 key for our room, when we got to our room we found... More 

Was this review helpful? Yes 2
TASMANIA
Senior Contributor
44 reviews 44 reviews
20 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed November 23, 2013

Great value spacious well equipped apartment close to trams , South Bank restaurants, shops, Casino etc. We where travelling from Tasmania and was making an international flight the next day so only stayed one night. It is a good location for access to and from Tullamarine Airport, also we had booked the Colonial Restaurant Tram which only a short walk... More 

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Oxfordshire, England
Top Contributor
76 reviews 76 reviews
22 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed November 6, 2013

Having asked for twin one-bedroom apartment we were upgraded to a two-bedroom apartment without any explanation. Welcome but entailed a check with reception after arrival. We had also asked to be high up away from traffic noise but were level with the flyover so could not open the windows much or go onto the balcony. The apartment was clean and... More 

Was this review helpful? Yes 1
Melbourne, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 27, 2013

We called to find out availability and was told they were sold out- The receptionist couldn't wait to get me off the phone, I understand people are busy but no need to be rude! I asked if we would be better booking through booking.com as they still had the room available-I wasn't sure of the process! She said just book... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 17, 2013

The apartment was alright. Relatively clean. The door lock was weirdly designed and not clearly indicated to us that the lock had to be done from inside the door. Locking via key doesn't lock the door at all. If we hadn't realise it ourselves, who knows what would've happened. Staff were also extremely unfriendly always putting on agrouchy face when... More 

Was this review helpful? Yes 2
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Additional Information about Aria Serviced Apartments

Address: 285 City Road, Melbourne, Victoria 3006, Australia (Formerly Plum Serviced Apartments Southbank)
Phone Number:
Location: Australia > Victoria > Melbourne > Southbank
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Aria Serviced Apartments 4*
Number of rooms: 81
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Also Known As:
Plum Serviced Apartments Southbank Hotel Melbourne
Plum Serviced Apartments Southbank Melbourne
Hotel Style:
#91 Luxury Hotel in Melbourne

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