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Quest Prahran

4.0 of 5 9 Balmoral Street | South Yarra, Melbourne, Victoria 3141, Australia
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Quest Prahran
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Quest Prahran
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44 reviews from our community

Traveler rating
    8
    22
    12
    0
    2
See reviews for
16
8
3
5
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
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    (44)
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    (10)
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    (12)
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    (8)
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    (14)
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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Despite reception selling the hotel as being refurbished, good location and a great place to stay it was definitely NOT!!!! I will never make this mistake again. My colleagues room had a fan which was about the fall from the ceiling onto his bed with exposed wiring, my room was at the front so extremely noisy with lots of trains... More 

Was this review helpful? Yes 1
Brisbane, Australia
1 review
4 of 5 stars Reviewed 4 weeks ago

If you're looking for a central stay in Melbourne, Quest Prahran is a great choice. It's situated just paces from Commercial Road tram stops and the train station, both of which run directly into the CBD. As food lovers, one of our favourite aspects of the location was the Prahran Market around the corner – here there's a range of... More 

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Brisbane
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 20, 2014

Enjoyed our time there. Staff were accommodating. Only concern is that when the oven was used, the room filled with smoke. Even more concerning is that the smoke alarm on the ceiling stayed silent. Nice and central to Prahran and the team into the city.

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Bronwyn W, Owner at Quest Prahran, responded to this review

Thanks for the review of our property. I am glad to hear that you found our staff accommodating. I certainly share your concern about the oven and smoke alarm. Please be assured that we have now resolved the problem, having the oven seal replaced and the smoke alarms checked. We rely on guest feedback to resolve these issues so again... More 

Swan Hill, Australia
Top Contributor
52 reviews 52 reviews
23 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed August 21, 2014 via mobile

Three of us stayed in a two bedroom, two bathroom apartment for one night. Several apartments enter a locked shared staircase area before going into our own apartment. Ours consisted of lounge/dining on the first floor and bedrooms/bathrooms up the stairs on the next level. We were given the option of stairs or an apartment without, so stairless apartments are... More 

Was this review helpful? Yes 1
Bronwyn W, Manager at Quest Prahran, responded to this review

Thanks for choosing Quest Prahran for your recent stay in Melbourne. We are always keen to hear about what you liked about our property and how we might improve. Thanks for your feedback and we hope you'll choose Quest Prahran the next time your stay. More 

Geelong, Australia
Top Contributor
294 reviews 294 reviews
49 hotel reviews
134 helpful votes 134 helpful votes
4 of 5 stars Reviewed August 10, 2014

Conveniently located off Commercial rd, around corner from Prahran Market and many eateries, it provides safe parking and arrange of room types. We had a 2 story suite, very well equipped very clean, comfortable and warm. Reception staff very helpful and security is excellent.

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Bronwyn W, Manager at Quest Prahran, responded to this review

Thanks for choosing Quest Prahran for your recent stay in Melbourne. We are glad that the location and service at our property have met your expectations. Thanks for your feedback and we hope you'll choose Quest Prahran the next time your stay. More 

Sydney, Australia
Top Contributor
120 reviews 120 reviews
20 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed July 13, 2014

Stayed here for 3 nights in June -alone .I was late to check in and the staff very kindly phoned me to make access arangements .I just found the whole place a bit souless .The one bedroom apartment was clean and functional .TV in both bedroom and living room .Bathroom definitely needed an update -small shower recess .The room was... More 

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Bronwyn W, Manager at Quest Prahran, responded to this review

Thanks for your feedback. We are disappointed to hear that aspects of your stay with us were not satisfactory. We do endeavor to ensure everyone's stay with us is comfortable and really appreciate reports that help us to address this. Please be assured we have taken your feedback seriously and we have addressed the issues. Once again thank you for... More 

Christchurch New Zealand
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 3, 2014

Stayed for three nights in a three bedroom apartment with family including two young children. Staff were welcoming and helpful, apartment clean and quiet in a great location. Only negative was limited servicing of apartment despite being told it would be serviced daily and the lack of anything to clean it with ourselves.

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Bronwyn W, Manager at Quest Prahran, responded to this review

Hi Rosemary As new franchisees at Quest Prahran since August, it is great to hear what you liked and didn't like about the property. Be assured we take your advice seriously and endeavor to make our guests as comfortable as possible during their time with us. Servicing every day is our commitment to guests with the exception of Sunday and... More 

London
Contributor
13 reviews 13 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 11, 2014

I stayed here for a weekend when I was last in Melbourne. First thing that struck me was the long list of rules and penalties that were brought to my attention on check in ($100 call out fee if you make noise after 9pm, $60 rubbish collection fee if your bottles don't fit in the kitchen bin…). The check out... More 

Was this review helpful? Yes 2
Albury, Australia
1 review
5 of 5 stars Reviewed January 30, 2014

Stayed in 3 bedroom appartment for 6 nights. Good size and well appointed. Appartment freshly painted. Quiet location close to Chapel Street and Public Transport. Couldn't fault the facility or staff.

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london
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 8, 2014

We stayed here as a family of 4 with the children sharing the twin room. The appartments are bright, functional and pretty well equipped. they are not luxurious but do the job. The area is a delight with Prahran market round the corner and Chapel street and lots of restaurants and bars within a stones throw. There is a gated... More 

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Additional Information about Quest Prahran

Address: 9 Balmoral Street | South Yarra, Melbourne, Victoria 3141, Australia
Location: Australia > Victoria > Melbourne > South Yarra
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Quest Prahran 4*
Number of rooms: 40
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