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Quest Prahran

9 Balmoral Street | South Yarra, Melbourne, Victoria 3141, Australia
Hotel amenities
Quest Prahran
Best prices for: 1 room 1 guest
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47 reviews from our community

Traveler rating
    9
    22
    12
    1
    3
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17
9
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6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Perth, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

We stayed in the Quest Prahran 3 nights from Friday to Monday (during the Formula One) This place is so noisy we didn't get any sleep. We got woken up all the time by trains going passed, people coming home, cars coming and going all night. (Carparks are direct in front of every apartment) There is a nightclub right next... More 

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

We had a wonderful and memorable stay . Thank you so much to the friendly team at Quest Prahran you really looked after us . The location is also fantastic ,close to chapel street , prahran market , public transport and local supermarkets . We booked close to 10 rooms prior to our wedding . The owners were very accommodating... More 

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Terrey Hills, New South Wales, Australia
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I arrived for a work trip with a large suitcase not realise that I'd have to scale almost 30 steep stairs and two levels to get it to my room. The two bedroom apartments are not suitable for all adults to stay in, the main bedroom is fine but the second bedroom the beds are small and very close together... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 6, 2015

Despite reception selling the hotel as being refurbished, good location and a great place to stay it was definitely NOT!!!! I will never make this mistake again. My colleagues room had a fan which was about the fall from the ceiling onto his bed with exposed wiring, my room was at the front so extremely noisy with lots of trains... More 

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Bronwyn W, Manager at Quest Prahran, responded to this review

We are always concerned when we hear that guests did not enjoy their stay especially when it is not typical of the feedback we receive. We have indeed been completely refurbished in the past twelve months. Unfortunately things still break from time to time and they are repaired as soon as they are reported to us. The fan was replaced.... More 

Brisbane, Australia
1 review
4 of 5 stars Reviewed February 1, 2015

If you're looking for a central stay in Melbourne, Quest Prahran is a great choice. It's situated just paces from Commercial Road tram stops and the train station, both of which run directly into the CBD. As food lovers, one of our favourite aspects of the location was the Prahran Market around the corner – here there's a range of... More 

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Bronwyn W, Manager at Quest Prahran, responded to this review

Thanks for taking the time to write a review. We are very pleased that you found the Quest Prahran conveniently located. The reception staff work hard to meet our customers needs so we are pleased to hear that on this occasion they achieved their aim. So glad that you enjoyed your stay with us. We hope you can return soon. More 

Brisbane
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 20, 2014

Enjoyed our time there. Staff were accommodating. Only concern is that when the oven was used, the room filled with smoke. Even more concerning is that the smoke alarm on the ceiling stayed silent. Nice and central to Prahran and the team into the city.

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Bronwyn W, Owner at Quest Prahran, responded to this review

Thanks for the review of our property. I am glad to hear that you found our staff accommodating. I certainly share your concern about the oven and smoke alarm. Please be assured that we have now resolved the problem, having the oven seal replaced and the smoke alarms checked. We rely on guest feedback to resolve these issues so again... More 

Swan Hill, Australia
Top Contributor
55 reviews 55 reviews
24 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed August 21, 2014 via mobile

Three of us stayed in a two bedroom, two bathroom apartment for one night. Several apartments enter a locked shared staircase area before going into our own apartment. Ours consisted of lounge/dining on the first floor and bedrooms/bathrooms up the stairs on the next level. We were given the option of stairs or an apartment without, so stairless apartments are... More 

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Bronwyn W, Manager at Quest Prahran, responded to this review

Thanks for choosing Quest Prahran for your recent stay in Melbourne. We are always keen to hear about what you liked about our property and how we might improve. Thanks for your feedback and we hope you'll choose Quest Prahran the next time your stay. More 

Geelong, Australia
Top Contributor
299 reviews 299 reviews
49 hotel reviews
140 helpful votes 140 helpful votes
4 of 5 stars Reviewed August 10, 2014

Conveniently located off Commercial rd, around corner from Prahran Market and many eateries, it provides safe parking and arrange of room types. We had a 2 story suite, very well equipped very clean, comfortable and warm. Reception staff very helpful and security is excellent.

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Bronwyn W, Manager at Quest Prahran, responded to this review

Thanks for choosing Quest Prahran for your recent stay in Melbourne. We are glad that the location and service at our property have met your expectations. Thanks for your feedback and we hope you'll choose Quest Prahran the next time your stay. More 

Sydney, Australia
Top Contributor
121 reviews 121 reviews
20 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed July 13, 2014

Stayed here for 3 nights in June -alone .I was late to check in and the staff very kindly phoned me to make access arangements .I just found the whole place a bit souless .The one bedroom apartment was clean and functional .TV in both bedroom and living room .Bathroom definitely needed an update -small shower recess .The room was... More 

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Bronwyn W, Manager at Quest Prahran, responded to this review

Thanks for your feedback. We are disappointed to hear that aspects of your stay with us were not satisfactory. We do endeavor to ensure everyone's stay with us is comfortable and really appreciate reports that help us to address this. Please be assured we have taken your feedback seriously and we have addressed the issues. Once again thank you for... More 

Christchurch New Zealand
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 3, 2014

Stayed for three nights in a three bedroom apartment with family including two young children. Staff were welcoming and helpful, apartment clean and quiet in a great location. Only negative was limited servicing of apartment despite being told it would be serviced daily and the lack of anything to clean it with ourselves.

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Bronwyn W, Manager at Quest Prahran, responded to this review

Hi Rosemary As new franchisees at Quest Prahran since August, it is great to hear what you liked and didn't like about the property. Be assured we take your advice seriously and endeavor to make our guests as comfortable as possible during their time with us. Servicing every day is our commitment to guests with the exception of Sunday and... More 

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