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Oaks WRAP on Southbank

4.5 of 5 133 - 139 City Road, Southbank, Melbourne, Victoria VIC 3006 , Australia
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Oaks WRAP on Southbank
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Oaks WRAP on Southbank
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70 reviews from our community

Traveler rating
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    10
    4
    0
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ballarat, Australia
Contributor
19 reviews 19 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here for one night. The apartments are spacious and clean. They are within a few minutes walk to Southbank restaurants and the Casino. They are about 20 minutes walk to the Bourke Street Mall. Just remember to go to the back of the property in Fawkner Street to book in as there is no parking out the front.... More

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Burleigh Heads, Australia
Contributor
12 reviews 12 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I recently stayed in here in a studio apartment on level 15. The apartment was clean, modern and had a great layout. Amazing city views that I couldnt keep my eyes off. Austar for when I wanted to relax. Short walk to resturants and shops plus cbd. Will be rebooking this place next time I go to melbourne. Thankyou for... More

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HotelManagerWrap, General Manager at Oaks WRAP on Southbank, responded to this review

Dear Danni183,Thank you for your great rating and it is an absolute pleasure to hear that you had an amazing stay.We look forward to welcoming you back on your next visit. Regards More

Christchurch, New Zealand
Top Contributor
78 reviews 78 reviews
20 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We are a family of 4 (13+10 boys) and we stayed here when we went to PAX Australia. I think it was a brand new room because when we arrived the bathroom was covered in plaster from the workman. It was no use worrying about it that night, but the next morning they gave it a good clean when we... More

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HotelManagerWrap, General Manager at Oaks WRAP on Southbank, responded to this review

Dear Kerry553,Thank you for reviewing us and and it is pleasing to hear that you found the beds comfy and our rooms spacious.Please accept my sincere apologies for the plaster in your room. We have been changing all the bathroom fittings to brighter ones and this has been discussed with the contractors.Your feedback about Dee Casa restaurant has been forwarded... More

Sydney, Australia
1 review
5 of 5 stars Reviewed 1 week ago

I stayed at the Oaks Wrap Southbank last week for the first time on business. I found the room to be spacious and modern with all the facilities I needed. There was a wonderful view from the floor to ceiling windows. The service from the staff was exceptional, they are justifiably proud of their hotel. Being in Southbank, the Oaks... More

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HotelManagerWrap, General Manager at Oaks WRAP on Southbank, responded to this review

Dear KelvinH, Thank you for your lovely review and great rating. It is an absolute pleasure to hear that you enjoyed your room and found the service from the staff exceptional - It has been forwarded to the team with thanks. We look forward to welcoming you back on your next visit.Regards More

Australind, Australia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

this is an absolutely beautiful place,has everything you need,kitchen washer and dryer.we stayed on the 34 floor the views are amazing.the staff are all very pleasant and helpful.we would definitely stay here again.it is right in the city and close to everything.

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HotelManagerWrap, General Manager at Oaks WRAP on Southbank, responded to this review

Dear SusanS, Thank you for your lovely review about your beautiful stay.It is truly a pleasure to hear that you found our staff to be very pleasant and helpful. We look forward to welcoming you back on your next visit to Melbourne.Regards More

Wellington, New Zealand
Top Contributor
181 reviews 181 reviews
41 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Thoroughly enjoyed our two night stay on the 11th floor in the Oaks WRAP. A pleasant checkin with minimum of fuss, apartment was spacious, clean and new, bedroom was separate with top quality linen and a very comfortable bed. Bathroom was very functional with a great shower. Nice balcony with great views. Great to have a full kitchen with a... More

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HotelManagerWrap, General Manager at Oaks WRAP on Southbank, responded to this review

Dear JanisW – It is an absolute pleasure to hear that you thoroughly enjoyed your stay at WRAP with pleasant customer service ,comfortable and clean apartment and convenient location. Thank you for your recommendation to fellow travellers to stay here and we are looking forward to welcoming you back on your next visit to Melbourne. Regards More

Chinchilla
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Arrived at the hotel only to find no street frontage access! due to crane usage on the building next door. Had to have the cab drop us off a block up and then walk back with our bags! Would have been nice to be told that there was rear laneway access!! On checking in had the rudest receptionist who acted... More

Was this review helpful? Yes 3
HotelManagerWrap, General Manager at Oaks WRAP on Southbank, responded to this review

Dear Kiwichild86 – Thank you for your feedback. It is unfortunate that your cab driver was unaware that the cab drop off is via Fawkner Street at the rear of the building. Please accept our sincere apologies for the service you experienced ,rest assured that this is an isolated incident and is not reflective of our usual warm service that... More

Charlotte, North Carolina
Contributor
13 reviews 13 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The check in was trypical Melbourne friendliness. They upgraded my room ( I guess because I had to wait for a few hours, who knows). The lift swept me up to the 37th floor and my jaw dropped at the fabulous view of the Yarra River and CBD beyond. It was a marvelous room, 2br, lovely recessed lighting, a working... More

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HotelManagerWrap, General Manager at Oaks WRAP on Southbank, responded to this review

Dear NosmoKing12,Thank you for your review and glad to hear that we were able to surprise you.Your pleasing comments about our friendly team has been forwarded with appreciation. It was also lovely to hear that you enjoyed the room and found everything wonderful. We look forward to welcoming you back on your next visit. Regards More

Perth, Australia
Contributor
16 reviews 16 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

This apartment block is quite difficult to access by road due to one way system and no stopping on City road, so we were dropped off some 300 m away with loads of luggage.... Not a great start! Reception was nice, but the three lifts servicing ~ 39 floors were very slow. 2 bed apartment was compact and bijoux, but... More

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HotelManagerWrap, General Manager at Oaks WRAP on Southbank, responded to this review

Dear Brontetom, Thank you for your feedback. It is pleasing to hear that you found our reception nice. However it is unfortunate that your cab driver was unaware that the cab drop off is via Fawkner Street at the rear of the building right at our doorstep, being new they are still unaware that this exists. We have had meetings... More

Perth, Australia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 16, 2014

Stayed here a few times lately and not that impressed. OK location but hard to get to it driving. The rooms are ok for a short stay and they have everything you need. The reception staff need to loose their attitude, last time I checked I am the customer and they are there to assist, not give attitude when i... More

Was this review helpful? Yes 1
HotelManagerWrap, General Manager at Oaks WRAP on Southbank, responded to this review

Dear AaJonJon - At the outset please accept my sincere apologies for your experience on your last visit. It is disappointing to hear that you did not received the same consistent service that we strive to provide for all of our guests. Please do not hesitate to contact me at the property on your next visit as we would love... More

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Additional Information about Oaks WRAP on Southbank

Address: 133 - 139 City Road, Southbank, Melbourne, Victoria VIC 3006 , Australia
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Oaks WRAP on Southbank 4.5*
Number of rooms: 298
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