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Oaks WRAP on Southbank

133 - 139 City Road, Southbank | Vehicle Access Via Fawkner Street, Melbourne, Victoria VIC 3006 , Australia
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Oaks WRAP on Southbank
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258 Reviews from our TripAdvisor Community

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Brisbane, Australia
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Pleasantly surprized when we had booked and payed for a Studio Apartment and received a generously sized Two Bedroom apartment with full kitchen and two bathrooms. Customer service was A+. Finding the apartment building was a little difficult although listed as City Road, the entrance to the carpark is actually on Faukner Lane. The only downside we found was the... More 

Helpful?
Thank Leavy2012
Sydney, Australia
Level Contributor
8 reviews
4 of 5 stars Reviewed yesterday NEW

I recently stayed at The Oaks Wrap on business. Its has well appointed apartments, that are comfortable and great amenities. They are of a good size however the bedroom is a little jammed with the bed head and foot against each end of the room. It didn't bother me at all, but just looks a little strange. Great location....close to... More 

Helpful?
Thank AntipedianFoodie
Melbourne, Australia
Level Contributor
71 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed here for a night in January when we attended the Australian open. We stayed in a 1 bedroom apartment and we couldn't fault it. Staff were very helpful and friendly. Good location- we were able to walk everywhere. We paid for parking ($25ish) which was underground. Breakfast was included and served in a cafe across the road. Would... More 

Helpful?
Thank ska112233
GeneralManagerWrap, General Manager at Oaks WRAP on Southbank, responded to this review

Dear ska112233 - Thank you for your kind review, and we are delighted to read that you found WRAP on Southbank to be your home away from home whilst you were attending the tennis recently. It is a pleasure to note that you found the staff to be helpful and friendly and that you could not fault your stay -... More 

Melbourne, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Well appointed room,comfortable,great amenities. Location was fantastic! Close to shopping,entertainment,casino, parks and gardens Check in and check out service was excellent .Good parking facility. Very happy to recommend

Helpful?
Thank Aubrey T
GeneralManagerWrap, General Manager at Oaks WRAP on Southbank, responded to this review

Dear Aubrey T - Thank you for your kind rating and your recommendation. We are pleased to read that you found the apartment to be well appointed and comfortable, and that you found the service from our staff members to be excellent. We look forward to welcoming you back on your next getaway to Melbourne. Kind regards, More 

Brisbane, Australia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I recently stayed at The Oaks Wrap at Southbank and was pleasantly surprised - comfortable bed and roomy, self contained accommodation. The added plus was the location - easy walking distance to great restaurants at Southbank and easy access to the CBD. The staff were very friendly, and the reception area has a very modern and intimate feel. I had... More 

Helpful?
Thank Stephanie S
GeneralManagerWrap, General Manager at Oaks WRAP on Southbank, responded to this review

Dear Stephanie S - Thank you for your kind review, it is a joy to read that you were pleasantly surprised upon your arrival at the hotel and found the beds to be comfortable and the apartments to be roomy. Your feedback about the staff has been passed onto the team and accepted with warm thanks. The lobby restaurant, Dee... More 

Hamilton
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Checking in at the oaks was quick and easy within five minutes we were headed up to our apartment. Our first room when we arrived had not finished being cleaned cans and bedding where still on the floor. One call to the front desk and they where up with keys to another room. The beds are a little hard but... More 

Helpful?
Thank 353jennaf
GeneralManagerWrap, General Manager at Oaks WRAP on Southbank, responded to this review

Dear Jennaf - Thank you for your review and rating. I am glad to hear that you found us to be a great place to stay. Please accept our sincere apologies for the inconvenience caused on check-in however I am happy to read that it was fixed for you immediately. We look for ward to welcoming you back on your... More 

Sydney, Australia
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 1 week ago

Great hotel in Southbank, located just behind Crown. The rooms are huge, clean and very modern. Don't love the fact that you have to pay $25 for parking. Given they are not in the heart of the city I feel they should be offering free parking or at least not $25 a night! They also only offer 30 mins free... More 

Helpful?
Thank Mariko L
GeneralManagerWrap, General Manager at Oaks WRAP on Southbank, responded to this review

Dear MarikoL - Thank you for your kind rating and recommendation. I am glad to read that you found us to be a great hotel. Our parking and internet rates are competitive in the market however we do have specials which include them so do look out for them on your next visit. We look forward to seeing you soon.Regards More 

Ngaio
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Fantastic overall accommodation. Great hotel staff. We stayed in room 3205 - a 2 bedroom apartment (with 2 showers and 2 toilets) with 2 adults and 1 teenager. Beautifully clean and fantastic views. Everying you need for a self contained stay - plus there is house keeping daily. Didn't use the pool or gym facilities so can't comment on those.... More 

Helpful?
Thank 388soniag
GeneralManagerWrap, General Manager at Oaks WRAP on Southbank, responded to this review

Dear 388soniag - Thank you for your kind feedback and recommendation.It is an absolute joy to read that you had a fantastic stay and your comments about our staff being great have been graciously received. We look forward to welcoming you back real soon.Regards More 

Sydney, Australia
Level Contributor
789 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 274 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Having stayed at a fair few apartments around Southbank this compared quite well. It was for a week during the tennis in a 1 bed apartment. Most others we have stayed at were part of short stay apartments. It was a very good size. Location is great. Pool although a little small was great and heated. Sauna great although would... More 

Helpful?
Thank szkut
GeneralManagerWrap, General Manager at Oaks WRAP on Southbank, responded to this review

Dear szkut - Thank you for your kind rating and recommendation. It is pleasing to read that it was perfect for you. Your kind comments about the staff being very good have been graciously received. You will be pleased to read that the bucket in the sauna has since been replaced.We look forward to welcoming you back soon and do... More 

Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We were first given a room on the rear but asked to change as the residential building opposite can see into your lounge/bedroom and had washing hung out etc so not pretty. Staff changed it with no issue so really good service. Room on the front has stunning views. Only downside is free wifi is only 30 minutes per room... More 

Helpful?
Thank Mike H
GeneralManagerWrap, General Manager at Oaks WRAP on Southbank, responded to this review

Dear MikeH - Thank you for your feedback and rating. I am glad that you found our service to be really good and your request for a room move was done immediately. On your next visit do look out for our deal which includes internet. We look forward to welcoming you back on your next visit to Melbourne.Regards More 

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