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ACD Apartments

7 Caravel Lane, Melbourne, Victoria 3008, Australia
Hotel amenities
ACD Apartments
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3 of 5 stars reviewed 1 week ago
PugHugger Adelaide, Australia
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34 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Adelaide, Australia
Top Contributor
161 reviews 161 reviews
13 hotel reviews
178 helpful votes 178 helpful votes
3 of 5 stars Reviewed 1 week ago

We (my husband and I, my parents and a sibling) stayed in a three bedroom apartment in March 2015. Unfortunately our experience of the ACD Apartment was far from what the reviews led us to believe we would encounter. Among other issues of substantial wear and tear (including a number of suspicious stains and a very mouldy blind that I... More 

Was this review helpful? Yes 2
ACDA3008, Manager at ACD Apartments, responded to this review

Good afternoon, We thank you for your honest input both negative and positive. We hold high standards for our properties and have great reviews as a result. We realize this was not the case with your particular experience and housekeeping, management, and all staff collectively is apologetic for this. The apartment was inspected after your departure and the few stains... More 

Auckland, New Zealand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed with my parents, husband and young baby and it was such a wonderful experience. Not knowing Melbourne, we were a little apprehensive that Docklands would be a but "soulless" but it was so close, with several tram stops close by (and in the free tram zone). It was also a fabulous apartment, with everything we required and incredibly... More 

Was this review helpful? Yes 1
ACDA3008, Manager at ACD Apartments, responded to this review

Dear Troutfishes & Family, We were pleased to know that you and your family had a great stay and that Docklands exceeded your expectations. Docklands is a fantastic place to stay being so close to the city, especially with the new free tram zone! Staff is thanking you for the kind words, it is always our aim to provide nothing... More 

Brisbane, Australia
Contributor
13 reviews 13 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I booked a 3 bedroom apartment for our 5 night stay - plenty of room (which is what I like when travelling with my 4 children), 2 bathrooms and AMAZING VIEWS. We all had such a fantastic time, my kiddies didn't want to leave. Skye - the office manager - was extremely helpful, would definitely stay again.

Was this review helpful? Yes 2
ACDA3008, Manager at ACD Apartments, responded to this review

Dear Lynette and Family, It was a pleasure to accommodate you and your family. I was happy that your stay as wonderful as you had hoped whilst we were liaising during the weeks before your arrival. Glad that you and your little ones got to do and see so much when you were here and that the apartment was perfect... More 

Santo Domingo, Distrito Nacional, Dominican Republic
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Three facts that keep ACD on top of the list: 1. The apartments and equipment are brand new, in an incredible location with amazing views; 2. You get easy access to public transportation, particularly the free tram and not far from Southern Cross. 3. Supermarkets and restaurants are very good complement for the apartments. You can find italian, indian, chinese,... More 

Was this review helpful? Yes 1
ACDA3008, Manager at ACD Apartments, responded to this review

Dear Tulio, Thank you for your review. Docklands does have a large variety of different cuisines as mentioned, and its most enjoyable for our guests to experience the different foods and cultures of the restaurants. We were happy to note that you enjoyed the views of your apartment as well as the new equipment that we have in each apartment.... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Keys in hand, we were left gobsmacked by the magnificent apartment view, one side was the Waterfront and the other was Melbourne Star Observation Wheel lights of the Docklands. We had quality family time and was very relaxing! The staff were very helpful and welcoming! Look forward for another stay!

Was this review helpful? Yes 2
ACDA3008, Manager at ACD Apartments, responded to this review

Dear Kerwin, More than happy to hear that you got to spend some quality time with your family over the Easter holidays. The apartment you stayed in was truly beautiful, with a lovely view of the water as well as the wheel, you get the best view of Docklands. Looking forward to welcoming you again, Skye Moss Office Manager ACD... More 

Country Vic
Top Contributor
91 reviews 91 reviews
41 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I booked a two bedroom apartment in Docklands through Wotif with ACD Apartments a week or so ago. You never know what you might get through third party websites - I was so happy with the service and apartment I got through ACD. Firstly, a call to check on arrival time and assistance the day befor. Second, - personally shown... More 

Was this review helpful? Yes 2
Wollongong, Australia
Contributor
15 reviews 15 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 24, 2015

When we walked in to our room , my sister , niece and I were blown away by the wonderful view. We thought how are we going to leave this to go exploring as the sight was spectacular over the marina and out the harbour. Then we turned around to look west to see the huge Melbourne Eye, ( that... More 

Was this review helpful? Yes 1
Sydney, Australia
Contributor
17 reviews 17 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 16, 2015

The apartment was in Docklands and it was amazing, very clean and well kept...not to mention the views. It is just close to everything, the shopping, Etihad Stadium and lots of fantastic restaurants. Just loved it ! Will definitely stay there again !

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 4, 2015

I managed to book here early to attend Soundwave at the Melbourne Showgrounds, knowing it would fill up fast due to all the other events on in Melbourne that weekend. I travelled with my partner and another couple, stayed in a 2 bedroom water view apartment. From the beginning we were greeted by friendly staff, the apartment was very comfortable,... More 

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 28, 2015

Had a great night. Loved the apartment. Price was very reasonable. Very happy with the one on one service from the very efficient receptionist. Very handy spot to get to everything we needed to get too. Loved the shopping just around the corner.We will be back for sure :)

Was this review helpful? Yes 3
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