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All 171 Melbourne hotels

Adina Apartment Hotel Melbourne Northbank

4.5 of 5 Hotel   |   550 Flinders St, Melbourne, Victoria 3000, Australia (Formerly Medina Executive Northbank)
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Adina Apartment Hotel Melbourne Northbank
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81%
Ranked #47 of 171 hotels in Melbourne
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
exhostieAdelaide Adelaide
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553 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
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English first
Adelaide
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed here for a girls shopping weekend with a girlfriend & our daughters. We had a 2 bedroom apartment & it was spacious & had all the facilities we needed. It is well located for coming in from the airport on the sky bus & just a short walk to the main shopping hub. We were too early to... More

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Brisbane, Australia
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

This Hotel is very good and in a good location, but if there is a fire evacuation after hours the hotel reacts very poorly. Staff had limited training, people evacuated to unsafe locations. Fireman informed customers it was ok to return to their room.

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A TripAdvisor Member
5 of 5 stars Reviewed 5 days ago NEW

A very nice hotel ideally located for the Melbourne tourist attractions. All Staff were very helpful and the rooms were very clean and comfortable. I would recommend this hotel to people visiting Melbourne.

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

Hid the fact that they require a bond payment up front for the booking and is not mentioned in any of their terms and conditions. Stayed for three days and didn't bother to even empty the bins to our "serviced" room. During a real fire alarm evacuation a wheelchair bound guest was forgotten in his room.... Was present at the... More

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Angela H, Manager at Adina Apartment Hotel Melbourne Northbank, responded to this review

Thank you Tanya for leaving your feedback. My sincere apolgies for any confusion over our check in policy. I can see that Expedia.com do mention in the terms & conditions that some hotels do require a valid credit card on checkin, as we do. I will follow up with my housekeeping team in regards to rubbish not being removed. I... More

Elsternwick
1 review
4 of 5 stars Reviewed 5 days ago NEW

Recieved a free upgrade which was a lovely surprise. Staff and facilities excellent. Bed was a bit too firm for me. Dishwasher needed a clean. Price was very reasonable and given the upgrade great value for money.

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Jessica C, Front Office Manager at Adina Apartment Hotel Melbourne Northbank, responded to this review

Dear MelissaJB123, thank you for the time you have taken to provide us with your feedback! I am glad to read that you enjoyed the upgrade. I have passed on your feedback about the dishwasher to our housekeeping team to ensure that this is resolved. We look forward to welcoming you back to Adina Melbourne Northbank in the near future. More

1 review
4 of 5 stars Reviewed 5 days ago NEW

I was travelling by myself & this Hotel was all I needed - neat & tidy nice Furnishings, handy to transport, etc. It had a nice Café/Bar with great pricing & variety of food. Bedding & carpet was up to date as well. I did not like the Night check-in Guys attitude/arrogance at all he was a wet rag.

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Jessica C, Front Office Manager at Adina Apartment Hotel Melbourne Northbank, responded to this review

Dear Brian P, I am so glad to hear that you had an enjoyable stay with us. Thank you for taking the time to post a review about Adina Melbourne Northbank. My apologies about my Night team member. I will definately be following up with him. Thank you again for sharing the experience of your stay with us and we... More

Northam, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Nice and clean. Perfect sized room for a couple. Staff were very friendly. I just wish there was a 24 hour room service facility available. We were lucky to get an early check in after requests were made.

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Jessica C, Front Office Manager at Adina Apartment Hotel Melbourne Northbank, responded to this review

Dear Alirooster, thank you for sharing the experience of your stay with us. I am glad that you enjoyed our facilities and service. We hope to see you again next time. More

Bronte
1 review
2 of 5 stars Reviewed 1 week ago NEW

I'd be unlikely to stay here again. The girl on the desk is amazing (Michelle), but the hotel processes are aweful. Checking in was a bit of a worry - I had to give my credit card to the desk twice because they didn't take enough the first time and then had to return to the desk again a second... More

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Jessica C, Front Office Manager at Adina Apartment Hotel Melbourne Northbank, responded to this review

Dear Kelly W, thank you for taking the time to leave us your valuable feedback on your recent stay at Adina Melbourne Northbank. It is only through feedback such as yours that we are able to maintain and, where necessary, improve upon service levels for our valued guests. I am very sorry to hear that your recent stay with us... More

Flinders Park
1 review
5 of 5 stars Reviewed 1 week ago

Spent a week exploring Melbourne and the Adina on Flinders was the perfect base - easy walk from Spencer St station (airport bus), free tram at the front door making it free, quick and easy to get to all the great places. Variety of very affordable food options across the road or a quick pleasant stroll along the Yarra to... More

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Jessica C, Front Office Manager at Adina Apartment Hotel Melbourne Northbank, responded to this review

Dear Debra T, thank you for the time you have taken to provide us with your feedback! The team and I were delighted to hear that you felt very comfortable and secure while staying with us. We look forward to welcoming you back to Adina Melbourne Northbank in the near future. More

Gordonvale
1 review
3 of 5 stars Reviewed 1 week ago

Overall staff top shelf, however room cleanliness left a lot to be dsired. Stayed three nights and had to ask fir fresh towels and tea bags :( these are simple fixes. Oh and the pillows were as hard as (terrible)

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Jessica C, Front Office Manager at Adina Apartment Hotel Melbourne Northbank, responded to this review

Dear Michael S, thank you for your feedback and I do apologise that we did not live up to the excellent standards which we strive to provide. I was disappointed to learn that you kept having to ask for towels and tea bags. This is certainly unacceptable and will be address this as a priority ensure this will not happen... More

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Additional Information about Adina Apartment Hotel Melbourne Northbank

Address: 550 Flinders St, Melbourne, Victoria 3000, Australia (Formerly Medina Executive Northbank)
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Adina Apartment Hotel Melbourne Northbank 4.5*
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Also Known As:
Medina Executive Northbank Melbourne

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#15 Spa Hotel in Melbourne #30 Family Hotel in Melbourne #36 Business Hotel in Melbourne #40 Romantic Hotel in Melbourne #42 Luxury Hotel in Melbourne
Hotel Class
Number of rooms
107

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