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Plum Serviced Apartments Collins Street

325 Collins Street, Melbourne, Victoria 3000, Australia (Formerly Collins Mark Apartments)
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Plum Serviced Apartments Collins Street
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Ranked #94 of 113 Specialty Lodging in Melbourne
A recent review
3 of 5 stars Reviewed March 19, 2013
Theblackstump
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74 reviews from our community

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    13
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for Plum Serviced Apartments Collins Street
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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 19, 2013

Note to those who have not visited Melbourne before, there is one reception that services about 5 apartment buildings, Collins st. Apartment is 1.6km from apartment. You need to lug your luggage by taxi or tram at your cost. Check in is not until 2pm, regardless of whether your letting know in advance or have had no sleep for 32... More 

Was this review helpful? Yes 1
melbourne
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 12, 2013

Was worried about booking this place with all the negative reviews. But was surprisingly shocked how good the room was. Booked the 2 bedroom apartment found the room to be clean and spacious. Nothing fancy but it was clean spacious and we had a huge balcony overlooking the city. Would definitely stay here again.

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Hobart
Senior Contributor
44 reviews 44 reviews
19 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed January 28, 2013 via mobile

Pluses Great location, close to trams, food outlets, everything really. Our two bedroom apartment was spacious if not a bit tired. No bedside lamps was a little odd. TV in my parents room was very old. Not good enoght these days. Minuses and this is a big negative that would stop us ever staying there again. You have to collect... More 

Was this review helpful? Yes 2
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 6, 2013

Booked hotel via wotif. The Internet pictures looked good and clean although they are definitely deceiving. Had to use the lift and then climb stairs to the room, definitely not wheelchair accessible. Room was tidy but is clearly visible it has not been cleaned well in months. Floors and chairs covered in unidentifiable crumbs and stains. Towels have holes in... More 

Was this review helpful? Yes 5

Travelers are raving about these Melbourne hotels

Wollongong
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 30, 2012

Only negative is collection of keys in different location. Tv very old only main channels. Collins st. apartments tram stop out front, Flinders St station around the corner, walking distance to Casino . Supermarket & bottle shop around the corner. Definitely would stay again.

Was this review helpful? Yes 2
Sydney
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed November 25, 2012

Nothing like the pictures ive seen on all the different web pages. I paid the extra to stay at a place with a balcony, advertised one and my confirmation said we had one. But no balcony! Batteries in all 3 TV remotes were dead. Floors were dirty including shrivelled up French fries and there was no can opener. No instructions... More 

Was this review helpful? Yes 4
Launceston, Australia
Senior Contributor
46 reviews 46 reviews
32 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed October 25, 2012

Myself and 4 female adults booked a 2 bedroom apartment for a family holiday for 4 nights. The key at collection was at Carlton (we new that was the process prior). After confirming before the booking that we need 5 single beds (and the hotel confirmed that this was OK) we arrived to find the room to have 1 double... More 

Was this review helpful? Yes 3
Lennox Head, Australia
Top Contributor
57 reviews 57 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed August 29, 2012

I stayed at Plum apartments on Collins for 4 nights on a work trip. The location is great, and the staff at the Carlton apartments when I picked up my key were friendly (although picking up the key at a different location was a slight inconvenience). My room was very out-dated. The bed and pillows were uncomfy and there was... More 

Was this review helpful? Yes 3
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 13, 2012

My daughter and myself stayed here for 8 nights and had an excellent stay. Once we arrived at Carlton street tired but excited to pick up our keys, Brad was friendly and helpful and let us check straight in. When we arrived at our apartment after a short taxi ride we were wrapped... It was clean, and very well equipped... More 

Was this review helpful? Yes 3
Broken Hill, Australia
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 19, 2012

We booked the Plum on Collins for its location, however alot of communication issues such as ignoring to advise that the key was to be picked up on the other side of town. On calling and finding this out we were advised to walk 'a couple of blocks' which was actually around 8 city blocks to pick up the key,... More 

Was this review helpful? Yes 5
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Amenities