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Plum Serviced Apartments Collins Street

325 Collins Street, Melbourne, Victoria 3000, Australia (Formerly Collins Mark Apartments)
Hotel amenities
Plum Serviced Apartments Collins Street
Best prices for: 1 room 1 guest
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Ranked #94 of 111 Specialty Lodging in Melbourne
A recent review
3 of 5 stars Reviewed July 30, 2014
JElliot32 Sydney, Australia
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75 reviews from our community

Traveler rating
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    14
    22
    16
    14
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11
19
6
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for Plum Serviced Apartments Collins Street
See the most recent reviews
Sydney, Australia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 6, 2014

The idea of having a reception desk that's in a whole different suburb, and not being told that when booking the room, sounds like it's illegal. Unhelpful staff, very basic furnishings and wildly inconvenient. The Internet access that's on the brochure doesn't exist. Unless you're big into walking around Melbourne, don't stay here.

Was this review helpful? Yes 2
Bombala, New South Wales, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 5, 2014

The old saying "YOU GET WHAT YOU PAY FOR" really rang true for me.... So this is the deal. I was heading to Melbourne from Country NSW for a buying trip for work. I put a status update on Facebook asking for feedback on good accommodation - close to the Convention Center and reasonably priced. The choices were endless. A... More 

Was this review helpful? Yes 4

Travelers are raving about these Melbourne hotels

Sydney, Australia
Top Contributor
437 reviews 437 reviews
81 hotel reviews
288 helpful votes 288 helpful votes
3 of 5 stars Reviewed July 30, 2014

The apartments are located in Collins St, between Elizabeth and Queen Sts. That is about as central as you can get in Melbourne. My apartment (1411 from memory) was also a decent size and had a bit of a view across city rooftops. The kitchen was reasonably equipped, clean and someone came in each day and tidied up. So, that's... More 

Was this review helpful? Yes 2
Perth, Australia
Contributor
11 reviews 11 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 26, 2014

For an apartment block within the heart of the Melbourne CBD, you can't fault it too much. Sure, inside isn't the most luxurious, but it feels like home while you're away from home which for me is a good feeling. It is a lot better than the Carlton Plum Apartments, so if you split between the two, I suggest the... More 

Was this review helpful? Yes 1
Kingscliff, Australia
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed May 25, 2014

This place was disgraceful. It was dirty, furniture old and worn and there was a sanitary napkin packet left in between the sheets in the bed! So disgusted. The apartment was not serviced on the weekend and there were only two towels for two people for the whole weekend. Windows were dirty, kitchen grimy and the wood on the balcony... More 

Was this review helpful? Yes 6
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed April 9, 2014 via mobile

A great location but when we got there we hadn't been told about taking our bags up a flight of stairs to #1416 a 2 bdrm apt. The balcony had broken furniture and the windows were so filthy and there were ciggie butts on the balcony hadn't been picked up before our arrival. The shower leaked and the water pooled... More 

Was this review helpful? Yes 2
Contributor
17 reviews 17 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed March 21, 2014

Arrived at address only to find out check in and keys were kept 15 blocks away ..... not happy ! Room itself ok but not very clean and pretty worn. Every footstep from the floor above can be heard. it is a good location but you will leave unimpressed with this serviceable but disappointing studio.

Was this review helpful? Yes 3
Sydney, Australia
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 16, 2014

I read the reviews on poorcleanliness but paid little notice due to the generally negative bias on Trip Advisor. I should have walked away! Where do I start? Every wall was marked either by hands, shoes or organic material (I'd rather not know), carpets were filthy and not vacuumed for entire 7 night stay, benches and tables dirty and again... More 

Was this review helpful? Yes 5
Adelaide, Australia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 26, 2014

I didn't read any reviews when I booked. However I should of. The apartment was shabby and worn out. It needs some urgent sprucing up. Lots of fingerprints and marks on the wall, cobwebs, furniture showing its age and a non-functioning air-conditioner. The only thing going for it was the location and the price. Lack of an on-site reception would... More 

Was this review helpful? Yes 2
Launceston, Australia
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 24, 2014

We stayed for a weekend.The celling above the shower was very moldy and rotten and It leaked when people above showered. Pretty disgusting.There were stains on carpet and a cockroach in the kitchen. friendly receptionist, but key pickup was from another hotel a few blocks away. It was good location and quite spacious, but there is no excuse for the... More 

Was this review helpful? Yes 1
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