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Plum Serviced Apartments Collins Street

325 Collins Street, Melbourne, Victoria 3000, Australia (Formerly Collins Mark Apartments)
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1 room 1 guest
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Plum Serviced Apartments Collins Street
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76 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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  • Portuguese first
  • Spanish first
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    (19)
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Adelaide, Australia
Level Contributor
39 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 1 week ago

What can I say the room itself wasn't all bad and in a good location until you realise you have to go to a different suburb to collect the key What clown runs this place have been to many places where you can collect a key from a special locker in the lobby with a combination they text to you... More 

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Darwin, Australia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed May 27, 2015

We arrived in Carlton at the so called 24 hour reception to collect our keys as instructed. The door was locked with a note asking you to ring a mobile number. We had just arrived from Indonesia so didn’t have an Aussie sim. Fortunately we had a great taxi driver who loaned us his phone, we had to wait about... More 

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Travelers are raving about these Melbourne hotels

Cairns
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 26, 2015

My partner and I just spent nine days staying here. Key pick up was smooth and efficient, just a minor inconvenience. The apartment on the 14th floor was spacious and clean. It would benefit from a refurb, but the location is perfect. We will definitely stay here again.

Was this review helpful? Yes 1
Adelaide, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed February 13, 2015

How do I even start? I've stayed in many hotels in Melbourne, but the fact the key had to be picked up from carlton was annoying, then to be greeted by a rude staff member, who didn't listen to our needed bed arrangements was lovely! Get to the room, it was average but clean! the kitchen was a decent size,... More 

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Adelaide, Australia
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed January 13, 2015

Booked online for a regular business trip to Melbourne. Location near the corner of Elizabeth and Collins was particularly attractive. After making the booking, found out I had to travel to Carlton to pick up the keys. When I objected to this, they stated 'it is on the website'. Small print obviously but tell me, how many business people book... More 

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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 26, 2014 via mobile

If you like a dust or insect, you can sleep here. It's located far far farrrrrrrrrr from city. I've never stayed before. You can find another hotel of course the same price and good quality. Never recommend.

Was this review helpful? Yes 2
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed December 20, 2014

We booked a stay at Plum North Melbourne. When we arrived, I had to clean the fridge, the bathroom was covered in thick dust, the windows were dirty on the inside, the bolts connecting the toilet seat to the bowl had no covers, the shower leaked and the sealed floors needed a good scrub. There are no drawers to store... More 

Was this review helpful? Yes 1
Brisbane, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 18, 2014

Four of us friends stayed in the Plum Apartments for four nights. Excellent position right in the CBD of Melbourne with Tram stop right outside the front door. Walk to everywhere, Restaurants, shopping, sight seeing. 15 mins to St.Kilda. Apartment was spacious and very clean. Large kitchen and living areas. Bedrooms were good size with Ensuite. Well serviced. Quiet. Only... More 

Was this review helpful? Yes 1
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed December 5, 2014

We stayed at the apartments in North Melbourne. The rooms are old and worn out. I woke up after first night with what appeared to be bed bites. I wondered if the blanket was invested. Could hear people on above level talking and walking around. Bad location. Check in and check out process located in another suburb which was awful.... More 

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Perth, Western Australia, Australia
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed December 4, 2014

My 2 friends and I stayed in an apartment on the 14th floor over 5 days, the views were incredible and the apartment was spacious! The windows need a definite clean and the apartment needs a thorough clean through not just a half-assed job that was done. We requested 2 queen beds and were incredible disappointed to learn that one... More 

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