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All 110 Melbourne accommodations

Plum Serviced Apartments Collins Street

325 Collins Street, Melbourne, Victoria 3000, Australia (Formerly Collins Mark Apartments) (Melbourne CBD)
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Plum Serviced Apartments Collins Street
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33%
Ranked #71 of 110 Specialty lodging in Melbourne
A recent review
4 of 5 stars Reviewed May 26, 2014
JoshuaRees Perth, Australia
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62 people have reviewed this hotel

Traveler rating
    8
    12
    20
    14
    8
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10
18
6
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Perth, Australia
Contributor
11 reviews 11 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 26, 2014

For an apartment block within the heart of the Melbourne CBD, you can't fault it too much. Sure, inside isn't the most luxurious, but it feels like home while you're away from home which for me is a good feeling. It is a lot better than the Carlton Plum Apartments, so if you split between the two, I suggest the... More

Was this review helpful? Yes 1
Kingscliff, Australia
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 25, 2014

This place was disgraceful. It was dirty, furniture old and worn and there was a sanitary napkin packet left in between the sheets in the bed! So disgusted. The apartment was not serviced on the weekend and there were only two towels for two people for the whole weekend. Windows were dirty, kitchen grimy and the wood on the balcony... More

Was this review helpful? Yes 3
Senior Reviewer
8 reviews 8 reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed April 9, 2014 via mobile

A great location but when we got there we hadn't been told about taking our bags up a flight of stairs to #1416 a 2 bdrm apt. The balcony had broken furniture and the windows were so filthy and there were ciggie butts on the balcony hadn't been picked up before our arrival. The shower leaked and the water pooled... More

Was this review helpful? Yes 1
Contributor
15 reviews 15 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed March 21, 2014

Arrived at address only to find out check in and keys were kept 15 blocks away ..... not happy ! Room itself ok but not very clean and pretty worn. Every footstep from the floor above can be heard. it is a good location but you will leave unimpressed with this serviceable but disappointing studio.

Was this review helpful? Yes 3
Sydney, Australia
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 16, 2014 via mobile

I read the reviews on poorcleanliness but paid little notice due to the generally negative bias on Trip Advisor. I should have walked away! Where do I start? Every wall was marked either by hands, shoes or organic material (I'd rather not know), carpets were filthy and not vacuumed for entire 7 night stay, benches and tables dirty and again... More

Was this review helpful? Yes 5
Adelaide, Australia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 26, 2014

I didn't read any reviews when I booked. However I should of. The apartment was shabby and worn out. It needs some urgent sprucing up. Lots of fingerprints and marks on the wall, cobwebs, furniture showing its age and a non-functioning air-conditioner. The only thing going for it was the location and the price. Lack of an on-site reception would... More

Was this review helpful? Yes 2
Launceston, Australia
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 24, 2014

We stayed for a weekend.The celling above the shower was very moldy and rotten and It leaked when people above showered. Pretty disgusting.There were stains on carpet and a cockroach in the kitchen. friendly receptionist, but key pickup was from another hotel a few blocks away. It was good location and quite spacious, but there is no excuse for the... More

Was this review helpful? Yes 1
Christchurch, New Zealand
Contributor
17 reviews 17 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed January 29, 2014

Mixed feelings about our recent stay. We have stayed twice before at the Plum Serviced Apartments Collins Street. Location is fantastic. We were in Melbourne for the tennis and it's an easy walk from the apartment. We requested a corner apartment which we got, so that was a good start. On checking in, we were given 1 key. We asked... More

Was this review helpful? Yes 2
Wyong, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 23, 2014

Hopeless organisation. I had booked 2 bookings -1 x double bed & 2 x single beds. After nearly getting double billed we were shown our room (the double bed one) but there was someone still in it! So... they found another room (far more inferior) and said they'd make it up to us..... That was late last year and since... More

Was this review helpful? Yes
Contributor
14 reviews 14 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 2, 2014

Although it's in a great location it's disgustingly dirty!!! We will never stay here again and warn everyone against it! The room phone doesn't work so we had to ring to complain about the cleanliness from our mobile phone. The hairdryer is dirty and broken, the dishwasher, both showers and drains are all dirty aswell. There are marks everywhere, and... More

Was this review helpful? Yes
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Additional Information about Plum Serviced Apartments Collins Street

Address: 325 Collins Street, Melbourne, Victoria 3000, Australia (Formerly Collins Mark Apartments)
Location: Australia > Victoria > Melbourne > Melbourne CBD
Price Range (Based on Average Rates): $$
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Also Known As:
Plum Serviced Apartments Collins Street Hotel Melbourne

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Amenities

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Number of rooms
31

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