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Plum Serviced Apartments Collins Street

325 Collins Street, Melbourne, Victoria 3000, Australia (Formerly Collins Mark Apartments)
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Plum Serviced Apartments Collins Street
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Ranked #94 of 112 Specialty Lodging in Melbourne
A recent review
4 of 5 stars Reviewed March 26, 2015
Melinda M Cairns
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74 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Cairns
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 26, 2015

My partner and I just spent nine days staying here. Key pick up was smooth and efficient, just a minor inconvenience. The apartment on the 14th floor was spacious and clean. It would benefit from a refurb, but the location is perfect. We will definitely stay here again.

Was this review helpful? Yes 1
Adelaide, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 13, 2015

How do I even start? I've stayed in many hotels in Melbourne, but the fact the key had to be picked up from carlton was annoying, then to be greeted by a rude staff member, who didn't listen to our needed bed arrangements was lovely! Get to the room, it was average but clean! the kitchen was a decent size,... More 

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Travelers are raving about these Melbourne hotels

Adelaide, Australia
Contributor
17 reviews 17 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 13, 2015

Booked online for a regular business trip to Melbourne. Location near the corner of Elizabeth and Collins was particularly attractive. After making the booking, found out I had to travel to Carlton to pick up the keys. When I objected to this, they stated 'it is on the website'. Small print obviously but tell me, how many business people book... More 

Was this review helpful? Yes 4
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 26, 2014 via mobile

If you like a dust or insect, you can sleep here. It's located far far farrrrrrrrrr from city. I've never stayed before. You can find another hotel of course the same price and good quality. Never recommend.

Was this review helpful? Yes 2
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed December 20, 2014

We booked a stay at Plum North Melbourne. When we arrived, I had to clean the fridge, the bathroom was covered in thick dust, the windows were dirty on the inside, the bolts connecting the toilet seat to the bowl had no covers, the shower leaked and the sealed floors needed a good scrub. There are no drawers to store... More 

Was this review helpful? Yes 1
Brisbane, Australia
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 18, 2014

Four of us friends stayed in the Plum Apartments for four nights. Excellent position right in the CBD of Melbourne with Tram stop right outside the front door. Walk to everywhere, Restaurants, shopping, sight seeing. 15 mins to St.Kilda. Apartment was spacious and very clean. Large kitchen and living areas. Bedrooms were good size with Ensuite. Well serviced. Quiet. Only... More 

Was this review helpful? Yes 1
Contributor
18 reviews 18 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed December 5, 2014

We stayed at the apartments in North Melbourne. The rooms are old and worn out. I woke up after first night with what appeared to be bed bites. I wondered if the blanket was invested. Could hear people on above level talking and walking around. Bad location. Check in and check out process located in another suburb which was awful.... More 

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Perth, Western Australia, Australia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 4, 2014

My 2 friends and I stayed in an apartment on the 14th floor over 5 days, the views were incredible and the apartment was spacious! The windows need a definite clean and the apartment needs a thorough clean through not just a half-assed job that was done. We requested 2 queen beds and were incredible disappointed to learn that one... More 

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Brunei-Muara District, Brunei Darussalam
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 22, 2014

Location was perfect, parking available for visitors, very clean & modern furnishing. Living room & kitchen spacious. Shower facilities superb! What can be improved - the carpet replaced with vibrant colours. Everything else seems perfect! Have recommended to friends.

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Sydney, Australia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 6, 2014

The idea of having a reception desk that's in a whole different suburb, and not being told that when booking the room, sounds like it's illegal. Unhelpful staff, very basic furnishings and wildly inconvenient. The Internet access that's on the brochure doesn't exist. Unless you're big into walking around Melbourne, don't stay here.

Was this review helpful? Yes 2
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