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All 27 Melbourne B&Bs / inns

Milano Serviced Apartments

4.0 of 5 Bed and Breakfast   |   8 Franklin St, Melbourne, Victoria 3001, Australia (Formerly Clarion Suites)
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Milano Serviced Apartments
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Ranked #6 of 27 Melbourne B&B and Inns
A recent review
3 of 5 stars reviewed 2 weeks ago
A D Singapore
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  • Reviews (164)
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164 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • French first
  • Any
English first
14 reviews 14 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Pros: In the Melbourne CBD. Restaurants, Malls, trams, train stations are all within walking distance. Aldi supermarket is just next door. Bright interior. Comfortable beds. Good selection of channels on the cable TV. Secured elevator access with tokens/Key fob. Cons: Apartment size is very small. No free Wifi. No toiletries. Our Shower faucet/knob was broken, bathroom door handle was loose... More

Was this review helpful? Yes
13 reviews 13 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This apartment was great, at the top end of town, near the Melbourne markets, Lygon Street a two minute walk away, trams available at the intersection. Clean and modern with a bright interior. Great to have Foxtel, didn't have wifi, the bed was great, would have been nice to have some complimentary toiletries as i didn't bring any for my... More

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Jakarta, Indonesia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Renting 2 rooms for 4 nights. When we arrived by taxi, I tried to ask the concierge if I could get a trolly because our taxi is waiting to unload our many luggage and strollers out in the cold. The concierge was with a customer, he wouldn't even look at me. And when he finally did (impatiently), he just said... More

Was this review helpful? Yes 2
Sydney, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

I need to travel a lot for work and I spend a fair bit of time in Melbourne. I just wish I had found this place before. It is so far above the other serviced apartments I have tried in this city and the price is super reasonable. The staff are so friendly and helpful, it's really easy, they just... More

Was this review helpful? Yes 1
Sydney, Australia
1 review
4 of 5 stars Reviewed July 28, 2014

My work requires that I work from our Melbourne office on a semi regular basis. I was getting sick of staying in hotels, so decided to try the Milano serviced apartments. I can say with certainty this will be my new home away from home. From arrival to departure I was more than comfortable and nothing was too much trouble... More

Was this review helpful? Yes 1
Manjimup, Australia
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 27, 2014

As others have said the location is excellent; close to the city, theatres, markets, Chinatown. The apartment was clean and well set out. The level of service was high from front office staff to housekeeping. The bonus of cheap car parking for our hire car was appreciated. As we had booked early we were upgraded to a 2 bedroom 2... More

Was this review helpful? Yes 2
Los Angeles, California
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed July 22, 2014

Great location and very clean rooms. Best customer service I have come across. About 6 months ago I started staying here exclusion my in Melbourne (I'm there twice a month). I used to live in Melbourne so I know the city well but have always been surprised by little tips about restaurants in the area. Doug and louna are always... More

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1 review
4 of 5 stars Reviewed July 21, 2014 via mobile

stayed for 2 nights at this great serviced apartment in a newly renovated room. Beautiful modern decor and smartly furnished. Enjoyed the facilities incl. tennis court, indoor pool, sauna and well equiped gym. Fantastic location to enjoy Melbourne city shopping and restaurants.

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Melbourne, Australia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 18, 2014

I stayed at Milano serviced apartment for 3 nights, it was terrible experience to stay in this apartment. The manager was very rude when i told her the washing machine has a bad smell and bed wasn't comfortable due to two single beds corner joined as king size bed. she was being very rude by replying sort of sentence like... More

Was this review helpful? Yes 2
MilanoTeam, Manager at Milano Serviced Apartments, responded to this review

It is always a privilege to receive honest feedback from our guests, as it allows us to better assess customer needs enabling us to strive to continually improve our services. I understand that you may have stayed in larger apartments at other hotels, and you may have found it frustrating to stay in what you considered a ‘small apartment.’ Had... More

Adelaide, Australia
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 18, 2014

Lovely modern apartment with everything you would need, great spot in the city with a supermaket next door for convenience. Very attentive front desk staff. Cute little fountain in the foyer. Pool and spa area were very nice too.

Was this review helpful? Yes 1
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Additional Information about Milano Serviced Apartments

Address: 8 Franklin St, Melbourne, Victoria 3001, Australia (Formerly Clarion Suites)
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Milano Serviced Apartments 4*
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Also Known As:
Milano Serviced Apartments Hotel Melbourne
Clarion Melbourne
Melbourne Clarion

28 photos of this hotel

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Fitness Center with Gym / Workout Room Swimming Pool
Hotel Class
Official Description (provided by the hotel)
Milano Serviced Apartments is a unique and affordable alternative to hotels in Melbourne CBD for both leisure and corporate guests. We offer both deluxe and executive one and two bedroom self contained apartments that are stylishly furnished with an urban contemporary design. All our rates include complimentary access to swimming pool, spa, sauna, tennis court, BBQ area, gym and cinema room. ... more   less 
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Questions & Answers

Questions? Get answers from Milano Serviced Apartments staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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