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Grand Mercure Docklands

18 Aquitania Way, Melbourne, Victoria 3008, Australia
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Best prices for: 1 room 1 guest
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Grand Mercure Docklands
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Grand Mercure Docklands
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467 reviews from our community

Traveler rating
    122
    203
    95
    32
    15
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165
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71
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Adelaide, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Very good location within easy reach of shopping, football and eating places Rooms were well furnished Overall very good place to stay and I would certainly go back again. great family rooms, excellent pool.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
Dubai, United Arab Emirates
Top Contributor
64 reviews 64 reviews
4 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The four cricket buffs spent two nights here during our stay in Melbourne. Our fully furnished apartment was on the 13th Floor offering magnificent views of the CBD skyline, the Etihad Stadium and the Quays. Sunrise was a treat to behold and we have some superb pictures for posterity. The apartment itself was basic but comfortable with coffee and tea... More 

Was this review helpful? Yes 1
Bucharest, Romania
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We were a family of two and a close friend, so it was very convenient as we could stay together. Worth paying for "water view" - it was awesome, especially as we had a really big terrace. Although hard to locate the apartment, as there are several buildings, the staff was really helpful and accompanied us to the apartment as... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Melbourne, Australia
Contributor
18 reviews 18 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed as a family of 4 (2 adults & 2 children), for 3 nights, the apartment was clean and well fitted out, although quite compact it had everything we needed. The Foxtell on the main TV was great, a large selection of channels to choose from. The TV in the master bedroom did not work, it turned on but... More 

Was this review helpful? Yes 1
Benalla
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

we have had a few different occasions to stay here and have had several different apartments, and they all vary. In general the apartments are very nice, some furniture could use updating to make the stay more comfortable, and sometimes the cleaning is average, however we find the location great, easy to get around Melbourne and everything you need close... More 

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Antony_Roberts-1, Front Office Manager at Grand Mercure Docklands, responded to this review

Hi Donut3672, Thank you for taking the time to review your stay with us, and it's great to see that you have returned to the property on multiple occasions. I appreciate your comments on the varying apartments, and I will forward your feedback on the cleanliness to our Executive Housekeeper as there is certainly no reason that cleanliness levels should... More 

sa
Top Contributor
79 reviews 79 reviews
25 hotel reviews
90 helpful votes 90 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We booked here mainly because we couldn't find anywhere else - world cup weekend - and paid nearly 300 a night for a crappy apartment and crappy service. The service was terrible, poor instructions, unhappy staff, we were not the only people wondering the area trying to find our room (the rooms are separate from reception). The room itself had... More 

Was this review helpful? Yes 2
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