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Grand Mercure Docklands

18 Aquitania Way, Melbourne, Victoria 3008, Australia
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479 Reviews from our TripAdvisor Community

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Traveler rating
    125
    207
    99
    33
    15
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168
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73
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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  • Mar-May only
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Cairns, Australia
Level Contributor
148 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

It was a little tricky finding it as the reception is combined with the Sebel. Check in was fast and friendly. There was an issue with my door lock but this was addressed quickly. Reception were always super helpful. I had a one bedroom apartment across the street from the reception area. The hallway to the room was quite stark... More 

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Adelaide
Level Contributor
48 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in a 2 bedroom, 2 bathroom, harbour view apartment in "The Quays". The apartment was modern, spacious and well appointed. The beds were comfortable although it would have been better if there was a choice of pillow heights amongst the numerous pillows provided, as they were all a bit high for our comfort. This is a minor complaint... More 

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Perth, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location and view was exceptional. Close to tram to the city and etihad stadium. The room was spacious, although I felt it was need of a revamp. It was clean, apart from the second bed rug that looked like it had been dragged through dirt. The wifi was non existent as it had to be hooked up via a... More 

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Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

The mecures are all generally the same in set up and style, more for the mature night out. The rooms are very generous in size and the bathrooms are very classy. Beds not to rave about but that's to be expected with such a busy motel directly on the heart of town.

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Perth, Australia
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 24, 2015

I stay here every second month for 2 nights. The studio rooms are great, very clean with everything you need. On the odd stay I have been upgraded to a one bedroom apartment, they are just as good. The staff are great, they go out of there way and they always make sure that the rest of the team from... More 

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Tea Gardens
Level Contributor
5 reviews
3 of 5 stars Reviewed June 22, 2015

Looked for Grand Mecure, couldn't find it, it was in the Sebel. Advised by staff our apartment was in the Nolan building, great, approximately 3 blocks away! We carried our bags thereThe apartment was a good size, nice bathrooms, comfy beds. No info in room re guest facilities, gym? Heated pool? Booked a water view , 2 bedroom apt. Great,... More 

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Auckland Region, New Zealand
Level Contributor
42 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 19, 2015

We stayed for a week and apartment was tidy and clean with a great harbour view. Easy to catch tram to anywhere in inner city. Easy check in and friendly staff. Bit of a walk from check in to the building that we were staying but had an IGA by the door for any needs you had. Car parking was... More 

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Traralgon, Australia
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 21, 2015

Car parking a nightmare. After looking for Grand Mercure, not realizing it was the Sebel,we were advised that we were situated in the Conder building apartments. Didn't realize there are 3 seperate buildings!!. We were allocated a parking berth but someone already in there, got on the phone to reception, after 10 minutes was given another berth, this was also... More 

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Perth
1 review
3 of 5 stars Reviewed May 21, 2015

Booked this apartment basically due to its position within Melbourne CBD and where we needed to go. The other element was Wi-Fi availability as part of my Le Club membership but was not available despite GM's welcoming letter advising that it would be. Staff one day said they would arrange for Wi-Fi the following day but this never eventuated. In... More 

Review collected in partnership with Accorhotels.com

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Adelaide, Australia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 13, 2015

The original 1 bedroom studio apartment (102) was disappointing. Noise from the gym (directly below) was annoying, and only a double bed. When relocated to the fifth floor the experience was much better. Pleasant room, comfortable queen size bed, a good sized studio apartment. Car parking was interesting. 5 out of the 7 days my allocated bay was taken. Very... More 

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