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Citiclub Hotel

113 Queen St, Melbourne, Victoria 3000, Australia
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Citiclub Hotel
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Ranked #153 of 158 Hotels in Melbourne
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181 Reviews from our TripAdvisor Community

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    43
    30
    60
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
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  • English first
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    (181)
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    (49)
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1 review
1 of 5 stars Reviewed yesterday NEW

Even on the 6th floor the thumping of the music is loud and irritating. Great location but room was very basic & outdated. Our mini bar cupboard was severely water damaged. Buffet breakfast average at best and service at restaurant wasn't great. We asked for milk and were given the plastic 2lt bottle 1/3 full wouldn't come back!

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Albury, Australia
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago

If you like deep valleys and peaks in your mattress as well as listening to the bathroom regime of those staying in neighbouring rooms, this is the place for you! Having said that, it's location is great, car parking reasonably priced and the staff friendly.

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Travelers are raving about these Melbourne hotels

Victoria, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked this quickly and forgot to read fine print about it being situated above a night club (silly me and lucky not to be there Fri or Sat night).Room was great had a twin as with my sister, unlike some rooms there was easily enough space between the 2 beds plenty of room for your gear even a sofa. Bathroom... More 

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Adelaide, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I recently got back from staying Friday and Saturday night. After reading all the reviews I wasn't looking forward to staying here! I rang the hotel before hand a requested a high level room. We were on level 7. The rooms are looking a little old, but must stay the place is clean. The Friday night I didn't hear any... More 

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Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My friend and i stay at Citiclub Hotel Melbourne during our trip on Feb 2015 for 1 day only. The interior is very nice with all the basic amenities. This hotel is quite centralize and it was so easy to anywhere in the city. The only one that let us down about this hotel is their night club. Sound from... More 

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A TripAdvisor Member
1 of 5 stars Reviewed 3 weeks ago

The noise on a Saturday night is insane!!!! Nightclub until 6am and it's not just a sound off in the distance ... The entire room shakes may as well be inside the club I booked this on last minute and all the way down the bottom in small Print it mentions the nightclub so we did not know until the... More 

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Collingwood, Australia
Level Contributor
239 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
3 of 5 stars Reviewed 4 weeks ago

i was overseas and severely jet lagged when i booked this hotel through a third party operator, didn't check the hotel website, hence was unaware of the noise issue. we arrived on friday 26th June, checked in late afternoon with a kind of helpful but totally uninterested staff who didn't know how to smile and not look bored. and yes,... More 

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CiticlubHotel, Front Office Manager at Citiclub Hotel, responded to this review

Thank you for taking the time to review our hotel. We value your feedback and regret that the accommodation provided did not meet your expectations. We check our rooms daily for any maintenance issues and such faults as these, if missed are rectified once bought to our attention. Our Hotel is currently under renovation and we hope that you may... More 

Berri, Australia
Level Contributor
3 reviews
2 of 5 stars Reviewed 4 weeks ago

Rooms are acceptable for budget accommodation, not sure the cleaners are overly excited about their job. Apart from cold service staff, the nightclub below is a disaster for anyone looking for a relaxing weekend in the CBD. It went until 3am Saturday morning, 5.30am Sunday morning and the the party may as well been in our room (5th floor). No... More 

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CiticlubHotel, Front Office Manager at Citiclub Hotel, responded to this review

Thank you for taking the time to review our Hotel. We regret your stay with us was less than pleasant because of the noise level from the nite club. However, all our rooms are advertised with the “highly elevated noise levels” notice. We do apologise that our staff could not be more accommodating at the time. We thank you for... More 

Melbourne, Australia
1 review
1 of 5 stars Reviewed June 15, 2015

We were on the SEVENTH floor of this hotel & the beds were shaking from the nightclub below the hotel. Even with industrial earplugs & blutac, you could NOT block out the noise. Reception were defensive when we made a complaint & said that excessive noise is listed on their website. We knew this...but nothing can prepare you for how... More 

Was this review helpful? Yes
CiticlubHotel, Front Office Manager at Citiclub Hotel, responded to this review

Thank you for taking the time to review our Hotel. We regret your stay with us was less than pleasant because of the noise level from the nite club. However, all our rooms are advertised with the “highly elevated noise levels” notice. We do apologise that our staff could not be more accommodating at the time. We thank you for... More 

2 reviews
1 of 5 stars Reviewed June 13, 2015

Supersonic noise levels in room until 5:30 am = NO SLEEP = MAXIMUM FRUSTRATION & MINIMUM COMFORT. if the fine print warning about noise which we did not find until after checking in, was displayed more prominently on the website we would not have stayed at Cityclub. We feel ripped off by smart operators who can have the money both... More 

Was this review helpful? Yes
CiticlubHotel, Front Office Manager at Citiclub Hotel, responded to this review

Thank you for taking the time to review our Hotel. We regret your stay with us was less than pleasant because of the noise level from the nite club. However, all our rooms are advertised with the “highly elevated noise levels” notice. We do apologise that our staff could not be more accommodating at the time. We thank you for... More 

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