We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Citiclub Hotel

113 Queen St, Melbourne, Victoria 3000, Australia (Formerly Best Western Melbourne) (Melbourne CBD)
Hotel amenities
Citiclub Hotel
Ranked #152 of 195 hotels in Melbourne
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

81 reviews from our community

    Trip type
Traveler rating
    10
    14
    23
    10
    24
Date Rating
Mapleton, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 12, 2013

Great location, got a great deal, rooms nice & clean, pretty much what I'd expected for the price and number of stars. Problem I had was with the service at reception, quite unfriendly and clearly the one girl in particular wanted to be anywhere but working there. Really just the minimum service necessary and no more, not very helpful and... More

Was this review helpful? Yes
See 2 more reviews by Natalie B for Melbourne
Elizabeth Town
Top Contributor
105 reviews 105 reviews
33 hotel reviews
Reviews in 37 cities Reviews in 37 cities
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed April 27, 2013

I think that the price you are asked to pay for this hotel will largely determine if it is worthwhile or not. At the listed full price at over 200$ a night for a queen room I,d go elsewhere. If you can get a good deal, at 129 - 159$ or less then then it is a different proposition. The... More

Was this review helpful? Yes 1
See 3 more reviews by dbfun48 for Melbourne
Perth, Australia
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 8, 2013

I stayed at the Citiclub hotel over the F1/ St Patricks Day weekend this year. The staff were very friendly and helpful about surrounding area and local attractions. The rooms were clean and comfortable and when booked in advance, value for money.

Was this review helpful? Yes
Canberra, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 24, 2013

I have been staying at this Hotel for over ten years with work and had a recent bad experience with regard to cleaning staff entering my room after it has been cleaned without knocking. I stayed at the hotel for two days and had 10 or so staff enter my room unannounced. The only way I stopped this happening was... More

Was this review helpful? Yes 1

Travelers are raving about these Melbourne hotels

Alto Hotel on Bourke
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d585734?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Citadines on Bourke Melbourne
4 of 5 stars
Show Prices ABS:HotelCheckRates-d1738237?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
The Langham, Melbourne
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d549485?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Sofitel Melbourne on Collins
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d257041?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Crown Towers
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d257575?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Melbourne, Australia
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed March 22, 2013

Hotel is in a great location, but that does nothing to make up for the rudeness of staff. Check in was a nightmare. Reception desk was more interested in charging my card and holding my deposit for 5 days, than anything else. I could not even get a tea bag to make a cup of black tea... Rooms are quite... More

Was this review helpful? Yes 1
Sydney
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 9, 2013

First, let me say that most of the staff are are very friendly and obliging. There was one who was having trouble being bothered by guests. However, my complaint is about the variability of the room quality. On my first night there I couldn't get the air-conditioning to go below 25 C (too hot for comfortable sleeping, for me at... More

Was this review helpful? Yes 2
Atlanta, Georgia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 of 5 stars Reviewed March 7, 2013

Stayed here for 4 nights in February 2013. Unfortunately these nights included a weekend, where the club downstairs was going off until 5:30AM. Even though we stayed on the top floor of the hotel, the music and shrieking from downstairs made it impossible to sleep, and caused the walls to shake all night long. It's close enough to tourist attractions,... More

Was this review helpful? Yes
Furano, Japan
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 2, 2013

Worst hotel we have ever stayed in. Our room was booked by a friend who lives in NZ and didn't know the city. Extremely noisy night club 2 floors below which didn't finish till 5:30am Sunday morning. Drunken youths running up hallways, screaming and slamming doors all night. Rooms shabby and dated. This is not the 70's. dated bathrooms, hair... More

Was this review helpful? Yes
Australia
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 13 cities Reviews in 13 cities
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed February 28, 2013

Stayed for one night as I was attending a training session nearby and it was convenient. I would normally stay in a higher rated place, but this was all that was left by the time that I booked. The place is OK and would actually be passable if not for the trickle of tepid water that passed for a shower.... More

Was this review helpful? Yes 2
See 4 more reviews by hen302 for Melbourne
Kerang, Australia
Senior Contributor
42 reviews 42 reviews
19 hotel reviews
Reviews in 17 cities Reviews in 17 cities
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed February 19, 2013

I booked this accommodation knowing it has a club that is noisy on occasions. Well being a long weekend it certainly was until wee hours of the morning. Saying that it was handy for where we were going and had a lovely lunch at a little hidden restaurant/pub The Mitre Tavern very close by. Breakfast was a winner as part... More

Was this review helpful? Yes 1
See 14 more reviews by JennyP59 for Melbourne
The Victoria Hotel
Great value on a similar hotel
Melbourne, Victoria
3.5 of 5 stars 781 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Melbourne
Trendy
Citadines on Bourke Melbourne
Citadines on Bourke Melbourne 4.0 of 5 stars 572 reviews
Family-friendly
Novotel Melbourne on Collins
Novotel Melbourne on Collins 4.0 of 5 stars 2,171 reviews
Romantic
Art Series - The Blackman
Art Series - The Blackman 4.5 of 5 stars 796 reviews
Luxury
Oaks on Market
Oaks on Market 4.0 of 5 stars 416 reviews
Show Prices ABS:HotelCheckRates-d1738237?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d256930?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1528419?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d625713?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travelers also viewed these Melbourne hotels
City Garden Hotel 3.0 of 5 stars 76 reviews The City Square Motel 4.0 of 5 stars 94 reviews BEST WESTERN Atlantis Hotel 3.5 of 5 stars 759 reviews The Victoria Hotel 3.5 of 5 stars 781 reviews
Show Prices ABS:HotelCheckRates-d1027977?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d263522?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d255744?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d257434?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 195 hotels in Melbourne, ranked by popularity

Been to Citiclub Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Citiclub Hotel

Also Known As:
Citiclub Hotel Melbourne
Address: 113 Queen St, Melbourne, Victoria 3000, Australia (Formerly Best Western Melbourne)
Region: Australia > Victoria > Melbourne > Melbourne CBD
Amenities:
Business Center
Hotel Style:
Ranked #152 of 195 hotels in Melbourne
Price Range: $$
Official Description (provided by the hotel):
Citiclub Hotel is one of the most versatile hotels in Melbourne providing all the facilities for business or pleasure in the one place. Our establishment provides an abundance of natural light and space to ensure your stay is rewarding. Our choice of 71 rooms range from our Executive Suite, through to our Superior rooms. Soft earth tones create the perfect environment for that well deserved rest, readying you for a fresh new day tomorrow. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz so you can book your Citiclub Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Citiclub Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Citiclub Hotel
Enter dates & see best prices* (from our partners)
Show Prices