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All 171 Melbourne hotels

Arrow On Swanston

3.5 of 5 Hotel   |   488 Swanston Street | Carlton, Melbourne, Victoria 3053, Australia (Carlton)
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Ranked #131 of 171 Hotels in Melbourne
A recent review
3 of 5 stars reviewed 4 days ago
Kiwigaff New Zealand
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110 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Indonesian first
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English first
New Zealand
Top Contributor
58 reviews 58 reviews
24 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Check in was easy..we were put on the 6th floor .opened the door a very small room and it had not been serviced...not a good start...they apologised and gave us a room on the 1st Floor...room was large and clean...everything worked well for the 7 days we were there...no complaints.re the room. we had prepaid for breakfast..my advice dont.The first... More

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2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

Well first it started with a cold shower from a shower head that wouldn't stay upright but the hot water did start working the next time and we managed to keep the shower head in one place, secondly was the toilet - you'd have to lift the top of the cistern off to flush it.. The bathroom was a little... More

Was this review helpful? Yes 1
Sydney, Australia
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

1. Very small! 2. Air cons are leaking 3. Fridge is not working well 4. Toilet flush cover has to be lifted up in order to flush 5. Slow inhumane internet 6. Small not complete gym 7. Dirty swimming pool. It tastes sour and bitter at the same time 8. Horrible staff who even one time said that my handwritting... More

Was this review helpful? Yes 6
Top Contributor
223 reviews 223 reviews
38 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This place is nearby to many of melbournes famous sights. It is a short walking distance to most places. The only negative was that the hot water was very touchy and hard to set correctly. Also I think for the price we pay that wifi should be free. I recommend for the hotel to give better quality toilet paper as... More

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Melbourne, Victoria, Australia
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 12, 2014

Stayed here for a nearby function with quite a few family and friends staying in other rooms. The parking set up is pretty confusing with very little in the way of a clear explanation of the process from the staff. Check in was quick but again, very little information given by the front desk staff. Our room was ok, a... More

Was this review helpful? Yes 2
Brisbane, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 29, 2014

Arrow on Swanston was great value for money. The room was a decent size for my husband & I, it was clean, & was styled simply with nice neutral colours. It is a modern hotel in a good location, just on the edge of the CBD & very close to Lygon Street restaurants. The staff were friendly & helpful. The... More

Was this review helpful? Yes 1
19 reviews 19 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 26, 2014

I came here for a vacation with my family. I decided to choose this hotel for it's very close to city center. The location is okay with couple of restaurants to be found near the hotel. You can take tram 8 or any tram going to Melbourne University. The staff is quite nice even so they could be more helpful... More

Was this review helpful? Yes 1
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 5, 2014 via mobile

Pros -great location -clean room Cons (oh so many) -Didnt have keys ready although we called ahead, sat there waiting for 20 minutes -Charged me extra 30 dollars because I'd selected 2 people in a single room on the website, then they rang and told me I couldn't do this and they had to charge me 30 dollars extra to... More

Was this review helpful? Yes 4
Coffs Harbour, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 29, 2014

If your looking for a cheap, clean, safe place to stay in the city - this is it. Amazingly small but functional rooms - twin share has two seperate bedrooms. No frills, all you need, kitchen, bathroom, little balcony, free wi-fi. Perfect for a low cost stay in the city for some shopping and a show. Walk to city centre... More

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Hobart, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed May 25, 2014

Very very basic accomodation, located next to RMIT University. I suspect the hotel was once back packers or student accomodation for the uni and they have turned it into a "hotel'. The kitchen and toilet/shower areas are extremely small and just enough room to move around. There would be better hotels in this price range. If you are after the... More

Was this review helpful? Yes 3
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Additional Information about Arrow On Swanston

Address: 488 Swanston Street | Carlton, Melbourne, Victoria 3053, Australia
Location: Australia > Victoria > Melbourne > Carlton
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Arrow On Swanston 3.5*
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Also Known As:
Arrow On Swanston Melbourne

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