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All 171 Melbourne hotels

Arrow On Swanston

3.5 of 5 Hotel   |   488 Swanston Street | Carlton, Melbourne, Victoria 3053, Australia (Carlton)
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Ranked #129 of 171 hotels in Melbourne
A recent review
4 of 5 stars reviewed 3 days ago
Lisaluvspink Brisbane, Australia
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  • Reviews (105)
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105 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
Brisbane, Australia
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

Arrow on Swanston was great value for money. The room was a decent size for my husband & I, it was clean, & was styled simply with nice neutral colours. It is a modern hotel in a good location, just on the edge of the CBD & very close to Lygon Street restaurants. The staff were friendly & helpful. The... More

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16 reviews 16 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I came here for a vacation with my family. I decided to choose this hotel for it's very close to city center. The location is okay with couple of restaurants to be found near the hotel. You can take tram 8 or any tram going to Melbourne University. The staff is quite nice even so they could be more helpful... More

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1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

Pros -great location -clean room Cons (oh so many) -Didnt have keys ready although we called ahead, sat there waiting for 20 minutes -Charged me extra 30 dollars because I'd selected 2 people in a single room on the website, then they rang and told me I couldn't do this and they had to charge me 30 dollars extra to... More

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Coffs Harbour, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

If your looking for a cheap, clean, safe place to stay in the city - this is it. Amazingly small but functional rooms - twin share has two seperate bedrooms. No frills, all you need, kitchen, bathroom, little balcony, free wi-fi. Perfect for a low cost stay in the city for some shopping and a show. Walk to city centre... More

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Hobart, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed May 25, 2014

Very very basic accomodation, located next to RMIT University. I suspect the hotel was once back packers or student accomodation for the uni and they have turned it into a "hotel'. The kitchen and toilet/shower areas are extremely small and just enough room to move around. There would be better hotels in this price range. If you are after the... More

Was this review helpful? Yes 2
Melbourne, Australia
Senior Contributor
40 reviews 40 reviews
32 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed April 29, 2014

Stayed here due to the very reasonable price that happened to be available for my last minute booking. I was surprised to see upon arrival that they offer housekeeping daily - unusual for apartment hotels in Melbourne. The apartments are very clean as a result, with a very functional kitchen. The hotel is located just north of the CBD on... More

Was this review helpful? Yes 1
Adelaide, Australia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 26, 2014

After reading some of these reviews, I was quite hesitant to book at this hotel. However, since our trip fell on a long weekend, the hotels were booking up and the prices were at their peak, so we reluctantly chose Arrow on Swanston as it was more affordable. As the reception is staffed from the early morning through to late... More

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 25, 2014 via mobile

This had got to be the worst hotel in Melbourne (in this price range). The only saving grace is the location. The alleged two bedroom apartment for four was TINY. The mattresses have springs poking out of them and are incredibly cheap. It is incredibly noisy and you can hear every word spoken in other rooms and in the hallway.... More

Was this review helpful? Yes 1
Perth, Australia
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 20, 2014

A very good sized room for the price with a kitchenette, full sized fridge, adequately sized ensuite, small lounge to watch TV (not a very comfortable lounge but to be expected in the space. Good location. Great very comfortable bed. The only downside was that our room wasn't ready when we checked in - we opened the door to see... More

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Sydney, Australia
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 17, 2014

We were a sporting group (mostly families with children) and had booked a lot of rooms for 6 nights. Staff at reception very unhelpful and had trouble understanding English. Rooms not cleaned everyday unless you ask, cleaned towels were not supplied everyday, floors sticky, the floor mops were very filthy, toilets not cleaned, air-condition units when on made room smell... More

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Additional Information about Arrow On Swanston

Address: 488 Swanston Street | Carlton, Melbourne, Victoria 3053, Australia
Location: Australia > Victoria > Melbourne > Carlton
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Arrow On Swanston 3.5*
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Also Known As:
Arrow On Swanston Melbourne

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Fitness Center with Gym / Workout Room Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#129 On the Beach Hotel in Melbourne
Hotel Class
Official Description (provided by the hotel)
Located on Swanston Street, Arrow on Swanston offers comfortable, convenient and value for money serviced apartments ranging from studio, one and two-bedroom apartments to fit the single traveller, couple or the family. Our self-contained 3.5 star self-rated serviced apartments are fully furnished with modern amenities to suit your needs. Arrow on Swanston is perfectly situated in the heart of Melbourne, surrounded by entertainment, tourist attractions and sporting venues. Having tram stops just outside our doorstep allows easy access to anywhere in Melbourne. ... more   less 
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