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All 171 Melbourne hotels

Arrow On Swanston

3.5 of 5 Hotel   |   488 Swanston Street | Carlton, Melbourne, Victoria 3053, Australia (Carlton)
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Ranked #130 of 171 hotels in Melbourne
A recent review
4 of 5 stars reviewed 6 days ago
ivana-banana perth
  • Reviews (108)
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108 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
Sydney, Australia
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

1. Very small! 2. Air cons are leaking 3. Fridge is not working well 4. Toilet flush cover has to be lifted up in order to flush 5. Slow inhumane internet 6. Small not complete gym 7. Dirty swimming pool. It tastes sour and bitter at the same time 8. Horrible staff who even one time said that my handwritting... More

Was this review helpful? Yes 3
Top Contributor
220 reviews 220 reviews
38 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This place is nearby to many of melbournes famous sights. It is a short walking distance to most places. The only negative was that the hot water was very touchy and hard to set correctly. Also I think for the price we pay that wifi should be free. I recommend for the hotel to give better quality toilet paper as... More

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Melbourne, Victoria, Australia
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for a nearby function with quite a few family and friends staying in other rooms. The parking set up is pretty confusing with very little in the way of a clear explanation of the process from the staff. Check in was quick but again, very little information given by the front desk staff. Our room was ok, a... More

Was this review helpful? Yes 1
Brisbane, Australia
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Arrow on Swanston was great value for money. The room was a decent size for my husband & I, it was clean, & was styled simply with nice neutral colours. It is a modern hotel in a good location, just on the edge of the CBD & very close to Lygon Street restaurants. The staff were friendly & helpful. The... More

Was this review helpful? Yes
17 reviews 17 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I came here for a vacation with my family. I decided to choose this hotel for it's very close to city center. The location is okay with couple of restaurants to be found near the hotel. You can take tram 8 or any tram going to Melbourne University. The staff is quite nice even so they could be more helpful... More

Was this review helpful? Yes
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 5, 2014 via mobile

Pros -great location -clean room Cons (oh so many) -Didnt have keys ready although we called ahead, sat there waiting for 20 minutes -Charged me extra 30 dollars because I'd selected 2 people in a single room on the website, then they rang and told me I couldn't do this and they had to charge me 30 dollars extra to... More

Was this review helpful? Yes 4
Coffs Harbour, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 29, 2014

If your looking for a cheap, clean, safe place to stay in the city - this is it. Amazingly small but functional rooms - twin share has two seperate bedrooms. No frills, all you need, kitchen, bathroom, little balcony, free wi-fi. Perfect for a low cost stay in the city for some shopping and a show. Walk to city centre... More

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Hobart, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed May 25, 2014

Very very basic accomodation, located next to RMIT University. I suspect the hotel was once back packers or student accomodation for the uni and they have turned it into a "hotel'. The kitchen and toilet/shower areas are extremely small and just enough room to move around. There would be better hotels in this price range. If you are after the... More

Was this review helpful? Yes 3
Melbourne, Australia
Senior Contributor
40 reviews 40 reviews
32 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed April 29, 2014

Stayed here due to the very reasonable price that happened to be available for my last minute booking. I was surprised to see upon arrival that they offer housekeeping daily - unusual for apartment hotels in Melbourne. The apartments are very clean as a result, with a very functional kitchen. The hotel is located just north of the CBD on... More

Was this review helpful? Yes 2
Adelaide, Australia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 26, 2014

After reading some of these reviews, I was quite hesitant to book at this hotel. However, since our trip fell on a long weekend, the hotels were booking up and the prices were at their peak, so we reluctantly chose Arrow on Swanston as it was more affordable. As the reception is staffed from the early morning through to late... More

Was this review helpful? Yes 4
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Additional Information about Arrow On Swanston

Address: 488 Swanston Street | Carlton, Melbourne, Victoria 3053, Australia
Location: Australia > Victoria > Melbourne > Carlton
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Arrow On Swanston 3.5*
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Also Known As:
Arrow On Swanston Melbourne

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Official Description (provided by the hotel)
Located on Swanston Street, Arrow on Swanston offers comfortable, convenient and value for money serviced apartments ranging from studio, one and two-bedroom apartments to fit the single traveller, couple or the family. Our self-contained 3.5 star self-rated serviced apartments are fully furnished with modern amenities to suit your needs. Arrow on Swanston is perfectly situated in the heart of Melbourne, surrounded by entertainment, tourist attractions and sporting venues. Having tram stops just outside our doorstep allows easy access to anywhere in Melbourne. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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