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All 172 Melbourne hotels

Arrow On Swanston

3.5 of 5 Hotel   |   488 Swanston Street | Carlton, Melbourne, Victoria 3053, Australia (Carlton)
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Ranked #126 of 172 hotels in Melbourne
A recent review
4 of 5 stars reviewed 3 weeks ago
D W Bournemouth, United Kingdom
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94 people have reviewed this hotel

Traveler rating
    11
    33
    18
    13
    19
See reviews for
16
30
8
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Sydney, Australia
1 review
1 of 5 stars Reviewed yesterday NEW

We were a sporting group (mostly families with children) and had booked a lot of rooms for 6 nights. Staff at reception very unhelpful and had trouble understanding English. Rooms not cleaned everyday unless you ask, cleaned towels were not supplied everyday, floors sticky, the floor mops were very filthy, toilets not cleaned, air-condition units when on made room smell... More

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Vic. Aust.
Contributor
13 reviews 13 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We booked in for two nights, I had read some reviews and expected small rooms but was not prepared for what we received. Extremely tiny 2 bedroom apartment, TV was located in a passage way, therefore sitting far to close to TV to watch. The floor in the kitchen was sticky to walk on and bathroom basin had mould around... More

Was this review helpful? Yes 1
Bournemouth, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Helpful staff. Good location and accessibility to transport. Very reasonably priced and the two bedroomed apartment met our needs well. Clean and well serviced each day. Good air conditioning. Only drawback was the view of the adjoining building from our window, but would definitely stay there again when in Melbourne

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Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 23, 2014

I have choose to stay in this hotel for 6 nights , main reason being that it is of reasonable price to be in the CBD area, near to RMIT university which I am accompanying my daughter on her university 's admission. This hotel is of great location as it is very convenient to move about in terms of transport... More

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Launceston, Australia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 30, 2014

It was a great place to stay. Clean, tidy and only a couple of stops from Flinders Street Station. Quick and friendly reception staff. Close to QV Market and Lygon Street. I cant fault the accommodation.

Was this review helpful? Yes 1
Sydney, Australia
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 26, 2014

My partner booked the place before I had a say... He'd stayed before and was happy with it. After reading the reviews I was apprehensive (eventhough some of the complaints seem to come from high maintenance types). But post-stay, it was great value. You get what you pay for, yes it is basic and compact, with some street noise, but... More

Was this review helpful? Yes 3
Sydney, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 21, 2014

The basis of us choosing this hotel apartment was that it was the cheapest during the peak season because the Australian Open, and if i had actually read these reviews i would of probably not of booked at the Arrow, how ever knowing we weren't really going to stay in the room most of the days except to sleep, we... More

Was this review helpful? Yes 2
Wollongong, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 16, 2014

I can't believe how TINY our room is! It's unbelievable! Still can't wrap my head around it. We got a two bedroom apartment, one room wth a double bed, one with a single, and a 'sofa bed'. The sofa bed is tiiiiiiny! I'm a tiny 21 year old girl and my feet hang over the edge, it's a joke! It's... More

Was this review helpful? Yes 2
Brisbane, Australia
Contributor
19 reviews 19 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 17, 2013

We had to book 2 nights as we had an early arrival from the Spirit of Tasmania and we were glad we did. The carpark is basically next door so that was not too bad to get luggage etc to room. The location is perfect - tram right out front, cafes and pubs and shops all around and a short... More

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed December 10, 2013 via mobile

My family and I, altogether 6 of us, had booked the apartment half year ahead. My dad had expected the apartment's authorities to arrange two rooms which is next to each and other for us, since we had booked the apartments so early. However, it end up we have to walk to and fro from my room to my parents... More

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Additional Information about Arrow On Swanston

Also Known As:
Arrow On Swanston Hotel
Arrow On Swanston Melbourne
Address: 488 Swanston Street | Carlton, Melbourne, Victoria 3053, Australia
Location: Australia > Victoria > Melbourne > Carlton
Amenities:
Fitness Center with Gym / Workout Room Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #126 of 172 hotels in Melbourne
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Arrow On Swanston 3.5*
Official Description (provided by the hotel):
Located on Swanston Street, Arrow on Swanston offers comfortable, convenient and value for money serviced apartments ranging from studio, one and two-bedroom apartments to fit the single traveller, couple or the family. Our self-contained 3.5 star self-rated serviced apartments are fully furnished with modern amenities to suit your needs. Arrow on Swanston is perfectly situated in the heart of Melbourne, surrounded by entertainment, tourist attractions and sporting venues. Having tram stops just outside our doorstep allows easy access to anywhere in Melbourne. ... more   less 
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