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All 171 Melbourne hotels

Oaks on Collins Street

4.5 of 5 Hotel   |   480 Collins Street, Melbourne, Victoria 3000, Australia
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33%
Ranked #128 of 171 hotels in Melbourne
A recent review
5 of 5 stars reviewed 5 days ago
Tamra18 Adelaide, Australia
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627 people have reviewed this hotel

Traveler rating
    42
    156
    209
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    84
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (157)
Date | Rating
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English first
Adelaide, Australia
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

This hotel is in the perfect location of the CBD for any business trip/holiday. The hotel was very quiet so we got a good night sleep. The meals in the restaurant are of excellent quality and are very reasonably priced so I would highly recommend it. The beds were really comfortable and everything was spotlessly clean. For the money you... More

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Castlemaine, Australia
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

My experience was mixed, but the negatives were glaring. First I arrived at the parking underneath the hotel, When I explain that I am there as a hotel guest, a man looks somewhat annoyed and informs me that there is one park that I must get to myself and I have to park exactly where he says on the lower... More

Was this review helpful? Yes 1
Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed in a studio apartment which is compact.My request for a early check-in is denied. Plus - It has got a bathroom in decent size.Minus - The nearest departmental store is a block away.They provide room cleaning service once in a week.You would not like to stay here for a long time.

Was this review helpful? Yes 1
Cairns
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

We are not usually the type who complain but after a number of disappointments at this hotel, we feel it is worth sharing out experience with others. Our first room was located next to a noisy elevator....after complaining we were moved..... The room was nice except for the less than private bathroom - all that separated the rest of the... More

Was this review helpful? Yes 2
Brisbane, Australia
2 reviews
2 of 5 stars Reviewed 2 weeks ago

I booked a studio apartment and wish in hindsight I'd read some of the reviews below before making my choice. The Studio Apartment photo's looked handsome on the website and indeed the room was a decent size, however, I'm afraid that is where the positives end. The wardrobe isn't deep enough to hang clothes, the window looks out onto a... More

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Melbourne, Australia
1 review
1 of 5 stars Reviewed 2 weeks ago

I have nothing positive to say about my stay at Oaks on Collins, booked ourselves a studio room which had zero natural light only a window that looked straight into the hotel corridor & next doors room door. The walls are so thin we could hear "everything" the people in the next room, people walking past our door the lifts... More

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OaksOnCollins, General Manager at Oaks on Collins Street, responded to this review

Thank you for your comments and review on Oaks on Collins. It reads like that you booked and stayed in one of our Studio apartments which are all internal with no views and we do specifically advertise this. For only a slightly higher rate, our Studio Executive apartments are well worth it and you can generally choose between a Collins... More

Canberra, Australia
Top Contributor
120 reviews 120 reviews
97 hotel reviews
94 helpful votes 94 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I had booked and prepaid for three nights under their harsh 'no refund' policy (actually it was booked for me by a well-meaning workmate), but I chose to leave after one night and forfeit the rest of the money. Nobody asked me when I checked out why I was leaving early. My 'room' was next to a rather noisy elevator... More

Was this review helpful? Yes 2
OaksOnCollins, General Manager at Oaks on Collins Street, responded to this review

Thanks for providing comments pertaining to your stay with us at Oaks on Collins. Please note that the policy is not meant to be harsh and that there are both flexible rates for our apartments with cancellations terms reflective of the slightly higher rates. Should the booking have been on the best available rate, these are generally accompanied by terms... More

Perth, Australia
Top Contributor
68 reviews 68 reviews
26 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 2 weeks ago

On checkin I was fortunate enough to receive a complimentary upgrade to an executive room. I would have hated to see what the other rooms were like because whilst mine was comfortable it was certainly not a practical room for a business traveller. A few of the issues I had include that there was no work desk from which to... More

Was this review helpful? Yes
OaksOnCollins, General Manager at Oaks on Collins Street, responded to this review

Thank you for taking the time to provide invaluable feedback. I am surprised that you stated that there was no work area as there is a desk/bench area in all the Studio Executive apartments. Sorry to hear that you would not want to stay with us again in the future but thank you again. Regards, Hotel Manager More

Senior Contributor
25 reviews 25 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We were travelling for a special occasion so asked for a nice room. We ended up with a balcony room with offices looking directly in and no sight of the sky. Grey bleak and no privacy. The balcony was an odd thing made of checker plate bolted into the building. The bathroom was tiny but serviceable. The walls were thin... More

Was this review helpful? Yes
OaksOnCollins, General Manager at Oaks on Collins Street, responded to this review

Thank you for your Tripadvisor review on your stay with us and disappointed your stay for the special occasion was not up to your expectations. Our Studio Executive apartments are spread over both the Southern side of the building overlooking Collins Street or Northern side which does have other city buildings nearby. Unfortunately the Collins Street facing apartments do not... More

Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Bathroom behind frosted glass was poky, no shelf for my personal items, wouldn't stay with another as no toilet privacy. I was booked in this hotel for a work trip. Back alley noise of trucks emptying bins at 2am and 5am woke me each night. I had a kitchenette which was nicer a well as general room space - at... More

Was this review helpful? Yes 1
OaksOnCollins, General Manager at Oaks on Collins Street, responded to this review

I am disappointed to hear that you would not stay with us again but thank you for your feedback as it is truly appreciated. Unfortunately due to our very central and convenient location, the sounds heard in the middle of Melbourne CBD can sometimes affect those not used to it and I apologise if your sleep was compromised. Glad to... More

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Additional Information about Oaks on Collins Street

Address: 480 Collins Street, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Oaks on Collins Street 4.5*
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Also Known As:
Oaks On Collins Street Hotel Melbourne
Oaks On Collins Street Melbourne
Oaks Collins
Oaks Hotel Melbourne
Oaks Melbourne

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#95 Luxury Hotel in Melbourne
Hotel Class
Official Description (provided by the hotel)
Oaks on Collins is located in the heart of Melbourne’s business and financial centre, opposite Rialto Towers. Just outside the door is the city’s vibrant entertainment, restaurant, and shopping precinct, while Bourke Street, Southgate, the Crown Entertainment complex and Telstra Dome are a short stroll away. ... more   less 
Number of rooms
272

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