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Oaks on Collins Street

4.5 of 5
480 Collins Street, Melbourne, Victoria 3000, Australia
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Best prices for: 1 room 1 guest
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Oaks on Collins Street
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Oaks on Collins Street
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760 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Greater Sydney, Australia
1 review
3 of 5 stars Reviewed yesterday NEW via mobile

Accommodation is 'roomy', kitchenette generous, beds are comfortable, and the air conditioner in the room meant that I could control the temperature. I was concerned to discover that my room was alongside the elevator, but it was quiet enough not to bother me at all. The breakfast was also delicious- no complaints about that whatsoever. The only thing I found... More 

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Brisbane
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I stayed here for two nights. First night was great. Second night the constant jack hammering close by made it incredibly hard to sleep. While the rooms are nice I would stay away from here until whatever they're building is finished so you can have a decent nights sleep.

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OaksOnCollins, Front Office Manager at Oaks on Collins Street, responded to this review

Dear Guest Thank you for your feedback. It is pleasing to hear that you found our rooms to your liking. It is disappointing to hear that you experienced noise during your stay as this is certainly not usual. Unfortunately being centrally located in Melbourne CBD does mean that outside noise occurs from time to time. However, if the night staff... More 

Canberra, Australian Capital Territory, Australia
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Last time we stayed here (2013) the room was good. This time not so much. We were upgraded to an executive room but the location (corner of the building) and lay out (bathroom and kitchen) meant it was a tight squeeze to get into bed each night. The bathroom was missing a shelf above the sink so there was no... More 

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OaksOnCollins, Front Office Manager at Oaks on Collins Street, responded to this review

Many thanks for taking the time to comment on your recent stay at Oaks on Collins. Please accept our sincerest apologies for the room not being to your satisfaction. It is wonderful to hear that you otherwise enjoyed your stay and you could take advantage of the free upgrade with your private balcony. I was sorry to note your disappointment... More 

Ladispoli, Italy
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

For my first business trip ever to Australia, I have been booked to Oaks on Collins. Location is excellent, in downtown, close to a tram stop and not so far from Southern Cross Station if you need to take a metropolitan train. My room was located on 15th floor and was actually very big. The dimensions of bathroom are honestly... More 

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OaksOnCollins, Front Office Manager at Oaks on Collins Street, responded to this review

Thank you for taking the time to post your comments on Trip Advisor following your recent stay at Oaks on Collins. The team and I appreciate your comments and it is pleasing to know that you were pleased with your experience during your stay. Like all properties, rates do fluctuate on a daily basis and higher rates will generally apply... More 

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Oaks on Collins are self-contained serviced apartments, located right in the center of Melbourne CBD (downtown). The rooms are modern, very quiet and well equipped. The entrance is sleek and very professional. I would highly recommend this hotel for anyone looking to prepare meals themselves - be that for business or holiday. Many attractions are a very short walk from... More 

Was this review helpful? Yes 3
OaksOnCollins, Front Office Manager at Oaks on Collins Street, responded to this review

Dear Andrew, Thank you for sharing your feedback about your recent stay with Oaks on Collins. The team and I appreciate your comments and it is gratifying for us to know that you were pleased with your experience during your getaway. We all look forward to serving you again, should your travels bring you back to the area. Kind regards,... More 

Perth, Australia
Contributor
17 reviews 17 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Booked in two adults and 13 yr old. Room was very small once a rollaway bed In it. Spoke to reception and next day we were moved to a bigger room. Cleaned daily. Able to use kitchen facilities if we needed. Hotel conveniently located for everything locally and free city trams just outside. Little more than we would like to... More 

Was this review helpful? Yes 2
OaksOnCollins, Front Office Manager at Oaks on Collins Street, responded to this review

Dear guest, Thank you for taking the opportunity to share you feedback from your stay with us at Oaks on Collins. I am pleased to hear that staff were able to assist you, making sure your stay was comfortable and enjoyable. I hope that we have the chance to welcome you back to the hotel again soon! Kind regards, Front... More 

Mackay, Australia
2 reviews
2 of 5 stars Reviewed 1 week ago

After a dusty drive to the city a shower was a priority,jumped in the shower umm no towels,ring reception, oh they should be in your room, no there are no towels,1/2 hour later housekeeping turn up,I used a face washer :/ room is very small, with no window to the outside world,card key didn't work when returning from theatre at... More 

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OaksOnCollins, Front Office Manager at Oaks on Collins Street, responded to this review

Thanks for the feedback provided and sincerest apologies for the towels not being left in the room upon arrival, this will be followed up with the housekeeping department accordingly. We are sorry to hear that you did not find the design of our apartments to your liking. We do take security of the building and our guest quiet seriously and... More 

Sydney, Australia
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel has just had a face lift & the rooms are great if you are in Melbourne for business. They are smart & really good for just one person. Give it a try & make sure you are in one of the new renovated rooms but I think all should be finished soon. Enjoy your stay in Melbourne CBD.

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OaksOnCollins, Front Office Manager at Oaks on Collins Street, responded to this review

Thank you for your comments. We are happy to read of your enjoyable stay. Our newly refurbished apartments have come up beautifully. We are pleased to inform that the whole Hotel is now completed with the refurbishment process. Thank you for taking the time to provide comments to us and other travellers. Kind regards, Front Office Manager More 

Brisbane, Australia
1 review
2 of 5 stars Reviewed 1 week ago

I stayed here for two nights over the Easter weekend. Room was fine (Rooftop apartment) I was expecting a larger room but oh well. But when my partner and I went for breakfast the first morning the breakfast was very limited and some of the food was barely warm. We decided to try it again the following day (having paid... More 

Was this review helpful? Yes
OaksOnCollins, Front Office Manager at Oaks on Collins Street, responded to this review

Thank you for the feedback provided, please accept our sincerest apologies for the breakfast not being to your satisfaction or expectations, this will be followed up with the Food and Beverage department accordingly. We do have various breakfast package options and unfortunately in this case the booking was made selecting a special which only included a Breakfast for 1 person.... More 

Contributor
13 reviews 13 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at Oaks on Collins for a few nights while I was on a business trip. It was clean, my room had a little balcony for fresh air which you don't always find in the CBD, great customer service no issues at all. Would definitely stay here again.

Was this review helpful? Yes 2
OaksOnCollins, Front Office Manager at Oaks on Collins Street, responded to this review

We are delighted you enjoyed your apartment and stay with us. Thank you for your comments and we look forward to welcoming you back again soon. Kind regards, Front Office Manager More 

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