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All 171 Melbourne hotels

Oaks on Collins Street

4.5 of 5 Hotel   |   480 Collins Street, Melbourne, Victoria 3000, Australia
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34%
Ranked #126 of 171 hotels in Melbourne
A recent review
4 of 5 stars reviewed yesterday
Karen R Redlynch, Australia
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652 people have reviewed this hotel

Traveler rating
    44
    170
    215
    139
    84
See reviews for
55
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217
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (170)
Date | Rating
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English first
Redlynch, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Stayed in an executive studio and requested a few things based on previous reviews ( high floor, away from lifts & facing collins st - they came good on all!! Beautiful room - we'll sized with sufficient room, clean & plenty of natural light. Tiny bathroom, and TV very small, but overall great stay. Parking can be expensive under hotel,... More

Was this review helpful? Yes
Hobart
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed in an exec studio. Nice and spacious. Full cooking facilities for those that want them. Well appointed although the TV was small and difficult to see when sitting on the lounge in the room. Little things let it down like no shelf to put toiletries on in the bathroom (appeared to have been broken off and not replaced). Really... More

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Sydney, Australia
Contributor
18 reviews 18 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel is well located. Short walk to Southern Cross station for bus to or from airport, close to tram lines for getting around Melbourne. Hotel rooms are ok. Bathrooms are a bit squishy & have weird glass doors. Bed was comfortable. If on Collins St side then some traffic noise is possible early in the morning. But staff were... More

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Brisbane
Contributor
18 reviews 18 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We originally booked for 2 nights and were upgraded to a Studio Executive which was perfect for our needs. Then we needed to stay another 2 nights and booked a Studio however the staff kindly let us stay in the same room which meant not having to pack up and move. The reception staff here are the most helpful and... More

Was this review helpful? Yes 1
OaksOnCollins, General Manager at Oaks on Collins Street, responded to this review

It makes for great reading when presented with reviews such as yours so that we can pass this directly to our hard working front-line staff. I am so pleased you noticed both their helpfulness and friendliness. They are a credit to our organisation and rarely acknowledged so I am glad they were able to make your stay a faultless one.... More

Wellington, New Zealand
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We arrived early, and although our room was not ready they were happy to look after our bags, and suggested we could go and relax in the lounge area on the first floor. Throughout our stay the staff were all excellent. We stayed here as a couple - been married nearly 40 years, but we still didn't really enjoy the... More

Was this review helpful? Yes 1
OaksOnCollins, General Manager at Oaks on Collins Street, responded to this review

Whilst disheartening to read you did not enjoy the bathroom we are thankful for you taking the time to provide this review. I am pleased to read that staying at Oaks on Collins worked for you and you found the staff throughout your stay to be excellent. We will continue to strive in our service standards and it is great... More

Adelaide, Australia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed in a 'Studio' room with no outside view. The window view lead into the hallway. I would recommend if traveling alone but not as a couple. The bathroom is right next to the bed and the bathroom itself is a transparent glass room. If someone needs to go to the bathroom during the night, the light will wake your... More

Was this review helpful? Yes 3
OaksOnCollins, General Manager at Oaks on Collins Street, responded to this review

Thanks for your feedback concerning your stay and sorry to hear that you did not like the design of the bathrooms here at Oaks on Collins, nor recommend us for travelling couples. We appreciate you taking the time to post your review as always. Kind regards, Hotel Manager More

Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here during the end of winter, so admittedly it is off peak, but I stayed in the basic apartment and the room was very spacious and great value for money. The front reception staff as well as concierge were always helpful and happy and very polite. It is walking distance to Bourke Street Mall and Queen Victoria Markets.... More

Was this review helpful? Yes 1
OaksOnCollins, General Manager at Oaks on Collins Street, responded to this review

We truly believe we offer fantastically affordable accommodation coupled with great service and this is what we strive for. I hope you enjoyed the shopping you clearly partook in whilst here. Thanks for the feedback and glad to hear that you would stay here again when next visiting Melbourne, we look forward to it. Kind regards, Hotel Manager More

Perth, Australia
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The most reasonable thing about this establishment was the room rate. But any greater rate would have been unreasonable! On entering my room I was uncharmed by the dead flower arrangement. On closer investigation I discovered them to be fake. When I returned late on Day 2 to find my bed unmade and my dirty dinner plates unremoved I discovered... More

Was this review helpful? Yes 1
OaksOnCollins, General Manager at Oaks on Collins Street, responded to this review

Thank you for your insightful comments regarding your recent stay with us and I am sorry we have clearly not met your expectations. Please note that we do run specials from time to time at fantastically affordable rates which clearly state that the rate booked will not include housekeeping service which is attractive to many guests wanting to spend more... More

Brisbane, Australia
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a studio apartment with balcony on the 9th floor for a 3 night stay. The room, although small, was very comfortable with everything we needed for a good stay - well equipped kitchen, desk, couch and good bed. Our request for an extra blanket was filled quickly by the friendly reception staff. My only concern was the bathroom... More

Was this review helpful? Yes 3
OaksOnCollins, General Manager at Oaks on Collins Street, responded to this review

Glad to hear you found the apartment to be comfortable and convenient. Thank you for the feedback and I do hope to have the pleasure of seeing you again at Oaks on Collins. Kind regards, Hotel Manager More

Sydney, Australia
2 reviews
3 of 5 stars Reviewed 2 weeks ago

I stayed on the 19 th (top floor) in a room away from the lifts. The lifts were very noisy the closer you get to them. The lifts go up to the 18 th floor, then you walk up a couple of short flights of stairs to access level 19. Anyone on level 18 can also get access to level... More

Was this review helpful? Yes
OaksOnCollins, General Manager at Oaks on Collins Street, responded to this review

Disappointed to hear that you would only recommend the hotel for business travel though your opinion is valued and I thank you for taking the time to review our property on your stay at Oaks on Collins. Kind regards, Hotel Manager More

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Additional Information about Oaks on Collins Street

Address: 480 Collins Street, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Oaks on Collins Street 4.5*
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Also Known As:
Oaks On Collins Street Hotel Melbourne
Oaks On Collins Street Melbourne
Oaks Collins
Oaks Hotel Melbourne
Oaks Melbourne

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#97 Luxury Hotel in Melbourne #126 On the Beach Hotel in Melbourne
Hotel Class
Official Description (provided by the hotel)
Oaks on Collins is located in the heart of Melbourne’s business and financial centre, opposite Rialto Towers. Just outside the door is the city’s vibrant entertainment, restaurant, and shopping precinct, while Bourke Street, Southgate, the Crown Entertainment complex and Telstra Dome are a short stroll away. ... more   less 
Number of rooms
272

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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