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All 194 Melbourne hotels »

Oaks on Collins Street

4.5 of 5
480 Collins Street, Melbourne, Victoria VIC 3000, Australia
Hotel amenities
Ranked #135 of 194 hotels in Melbourne
3.0 of 5 stars 275 Reviews
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275 reviews from our community

What travelers say about this hotel
  • Frosted glass(9)
  • Very small(6)
  • Studio room(4)
  • Credit card(4)
  • Business trip(3)
  • Great view(3)
Traveler rating
    19
    72
    86
    58
    40
Only show reviews for Family (23) | Couples (112) | Business (90)
Date Rating
mellos
Brisbane, Australia
Senior Reviewer
9 reviews
7 helpful votes
5 of 5 stars Reviewed February 9, 2012 NEW

I stay in the Studio suites for business travel. Great large rooms, beautiful bathroom. Great location, close to the station and very convenient. More

Was this review helpful? Yes
Oaks Hotels and Resorts, Guest Relations Manager at Oaks on Collins Street, responded to this review
February 13, 2012

We very much appreciate your positive review of Oaks on Collins Street and look forward to welcoming you back on your next business trip. More

Tim M
Camden, Australia
Contributor
17 reviews
4 helpful votes
3 of 5 stars Reviewed February 6, 2012

Overnight for one night in Melbourne. Quiet room; clean and well appointed. Pity there was a charge for internet connection at this price. Good food for a quick evening meal at reasonable prices. More

Was this review helpful? Yes
Oaks Hotels and Resorts, Guest Relations Manager at Oaks on Collins Street, responded to this review
February 8, 2012

Thank you for your review of Oaks on Collins Street. We appreciate your comments and hope to see you again very soon! More

SubiacoWA
Perth, Australia
Senior Reviewer
7 reviews
3 of 5 stars Reviewed February 6, 2012

PROS: Nice, clean quiet apartments. Comfortable beds.Right in the heart of the city so you can walk to the Bourke St Mall. Close to transport, cafes, bars and shopping. Good value for money for a short 2 night stay. CONS: No concierge at the front to take bags. We didn't see the ramp on the otherside of the building so... More

Was this review helpful? Yes
Oaks Hotels and Resorts, Guest Relations Manager at Oaks on Collins Street, responded to this review
February 8, 2012

Many thanks for your review of Oaks Collins Street. We are happy to read that there elements of your stay that you enjoyed, however, disappointed to read of your negatives. Please be assured that your comments have been passed on to the Learning & Development Team and Hotel Manager for investigation and consideration. We do hope that you will stay... More

digilit
Sydney, Australia
2 reviews
1 helpful vote
4 of 5 stars Reviewed January 30, 2012
1
person found this review helpful

I have just spent 4 days in Melbourne in an Executive Studio at The Oaks on Collins. An absolutely delightful surprise to see just thought and great design going into a mid-priced accommodation, otherwise often left as a box with a kettle. Dish washer, Oven, Microwave, Ironing Board & Iron. Ingenious shower and super comfy bed. Loved it and highly... More

Was this review helpful? Yes
Oaks Hotels and Resorts, Guest Relations Manager at Oaks on Collins Street, responded to this review
February 1, 2012

Thank you very much for your positive review of Oaks on Collins. We are delighted to hear that you found your stay comfortable and enjoyed your stay in Melbourne. Oaks Hotels & Resorts looks forward to welcoming you back again soon! More

bibs7000
Sydney, Australia
Reviewer
3 reviews
3 helpful votes
1 of 5 stars Reviewed January 28, 2012
1
person found this review helpful

I am going to split my review in two parts, the hotel & room itself, and then the staff. I'll preface this by saying that I've visited Melbourne for work and pleasure dozens of times and have stayed all over the CBD and adjoining suburbs, so when I say it's the worst place I've stayed in Melbourne, I really have... More

Was this review helpful? Yes
Oaks Hotels and Resorts, Guest Relations Manager at Oaks on Collins Street, responded to this review
February 6, 2012

We appreciate your review of Oaks on Collins Street. It is very disappointing to know you were dissatisfied with your stay and we are concerned to read of your experience. We always aim to provide a stay that is both enjoyable and exceeds guest expectations and we apologise that we did not achieve this during your stay. We would sincerely... More

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person found this review helpful

Stayed here for 3 nights while I was in Melbourne for the tennis. Truth be told, I left the hotel booking to the last minute and this was the only hotel i could find with 3 consecutive nights of accommodation, so went with it. Paid about $250 a night as it was a last minute booking and a busy time... More

Was this review helpful? Yes
Oaks Hotels and Resorts, Guest Relations Manager at Oaks on Collins Street, responded to this review
February 2, 2012

Many thanks for your detailed review of Oaks on Collins – we are sure that future guests will find this helpful. We do apologise for the problems you experienced with the sleeping arrangements. Oaks Hotels & Resorts hopes to welcome you back again soon. More

Kellie W
Newcastle, New South Wales, Australia
1 review
1 of 5 stars Reviewed January 26, 2012

stayed there for a girls weekend . not a happy stay A/C didn't work toliet door kept coming of it's runners .was told for a bucket of ice to be delivered for $ 5.00 . More

Was this review helpful? Yes
Oaks Hotels and Resorts, Guest Relations Manager at Oaks on Collins Street, responded to this review
February 2, 2012

We are disappointed to read that elements of your stay left you feeling dissatisfied. Please accept our apologies for this. We do hope that you will consider staying with Oaks Hotels & Resorts again soon. More

spencerlove
brisbane
Contributor
19 reviews
7 helpful votes
4 of 5 stars Reviewed January 25, 2012

I stayed in a studio room for 3 nights - room was spacious and clean but furnishings were worn in some areas. The room was a central room with no windows which I did not mind but may be an issue with some people. The hotel foyer has stairs which may cause trouble with some people who have heavy bags. More

Was this review helpful? Yes
Oaks Hotels and Resorts, Guest Relations Manager at Oaks on Collins Street, responded to this review
February 2, 2012

Thank you for your helpful review of Oaks on Collins Street. We hope to welcome you back again in the near future. More

Bobbali99
Perth
Senior Contributor
24 reviews
9 helpful votes
3 of 5 stars Reviewed January 23, 2012

Room quite large. Self contained with small kitchen area. I stayed in 1805 and had great view of surrounding buildings. Walls are a little thin with noise from adjacent rooms and corridor being constantly heard. Why do people bang things in the middle of the night? Don't think building was purpose built as bathroom area somewhat small and sits up... More

Was this review helpful? Yes
Oaks Hotels and Resorts, Public Relations Manager at Oaks on Collins Street, responded to this review
February 2, 2012

Many thanks for your review of Oaks on Collins Street. We are sure that our future guests will find it helpful. Oaks Hotels & Resorts looks forward to seeing you again soon. More

rachael c
Melbourne, Australia
1 review
1 helpful vote
2 of 5 stars Reviewed January 23, 2012
1
person found this review helpful

We stayed here for a girls night and booked a 2 bed apartment. Upon check in we were told there were none availalble and basically, bad luck. Reception were extremely unhelpful and unapologetic. The "concierge" asked us to carry our own bags to his storage room and we went in and collected them ourselves. The studio apartments were shabby, the... More

Was this review helpful? Yes
Oaks Hotels and Resorts, Public Relations Manager at Oaks on Collins Street, responded to this review
February 2, 2012

Thank you for providing detailed feedback regarding your recent stay at Oaks on Collins Street. It is disappointing to read that you felt a number aspects of your stay were unsatisfactory. We always aim to provide a stay that is both enjoyable and exceeds guest expectations and we apologise that we did not achieve this during your stay. We would... More

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Oaks on Collins Street Also Known As

  • Oaks On Collins Street Melbourne
  • Oaks Collins
  • Oaks Hotel Melbourne
  • Oaks Melbourne
Address: 480 Collins Street, Melbourne, Victoria VIC 3000, Australia

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Oaks on Collins Street
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