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Oaks on Collins Street

4.5 of 5 480 Collins Street, Melbourne, Victoria 3000, Australia
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Oaks on Collins Street
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Oaks on Collins Street
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674 reviews from our community

Traveler rating
    47
    179
    219
    144
    85
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
1 of 5 stars Reviewed 2 days ago NEW

Welcome to Noisy Town We requested they consider stopping a lift due to excessive noise, nope, it kept running, so no sleep Rooms are crap, small, light leaks in through the flimsy blinds into an outdated room while the trams and cars roam our front I guess you get what you pay for !!! Never again ... that's 5 times... More

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1 review
2 of 5 stars Reviewed 5 days ago NEW

Arrived to our room to find a massive puddle from the dripping aircon. New room assigned only to have the aircon rattle all night and yet again make a puddle at the door. No shower curtain on the shower and even when asked for one to be put in still nothing resulting in the little bathroom being flooded. Stayed for... More

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Newcastle, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We had a great time at this hotel. The staff were very friendly and always professional and helpful. Having ready previous reviews I had asked for a room away from the elevator shaft and due to the length of our stay asked for a view. There was no mention of this upon check-in but were greeted with 3 big windows... More

Was this review helpful? Yes 1
Gosford, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Have stayed here a number of times on business as it has a good location, the kitchenettes are functional and the rooms well presented. Most recent visit was in an exec suite on the seventh floor facing away from collins st. it does look onto the laneway, and is surrounded by offices, but it has solid block out curtains for... More

Was this review helpful? Yes 1
OaksOnCollins, General Manager at Oaks on Collins Street, responded to this review

Thanks for taking the time to provide insight into our property, especially as you are a frequent guest here at Oaks on Collins. We look forward to welcoming you back again soon. Kind regards, Hotel Manager More

Beijing, China
Top Contributor
58 reviews 58 reviews
27 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 2 weeks ago

stayed on the 19th floor, this means you have to carry your luggage up 1 floor over a staircase; carpet in the room is old and filthy; TV is small and ceiling mounted, blocking the entrance to the bathroom the basin the bathroom is soo small that you need yoga-skills to brush your teeth with only the slightest wind, the... More

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OaksOnCollins, General Manager at Oaks on Collins Street, responded to this review

I am sorry to read your did not enjoy your apartment or stay with us. Our lifts do only go to level 18 with all our Rooftop apartments having access via another set of stairs but our staff are always more than willing to assist where possible. Our TV's are being upgraded shortly to larger units which we believe will... More

Sydney, New South Wales, Australia
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed at the Oaks on Collins many times both for business trips and social outings... and it always offers the comfort and location you would expect from this standard of hotel. You can walk everywhere from here or use the tram on Collins Street or Spencer Street station or the Taxi stand across the road is always attended.... More

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OaksOnCollins, General Manager at Oaks on Collins Street, responded to this review

Thanks for your comments regarding your multiple stays with us in the past and tips for fellow travellers. It is great to get feedback from guests that stay on numerous occasions and hope to see you again soon as we are looking forward to our upcoming refurbishment. Kind regards, Hotel Manager More

Perth, Australia
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent the weekend during the AFL grand final. Easy to get to the other side of town by using the trams or can walk it. Close to Southern Cross Train station. The room was self contained which was good. Able to bring cold purchases back to hotel and put in to fridge. Haighs is right across the road if you... More

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OaksOnCollins, General Manager at Oaks on Collins Street, responded to this review

Thank you for your comments regarding your stay with us over the AFL Grand Final weekend and glad to read you found us perfectly located for all your needs. Kind regards, Hotel Manager More

Perth, Australia
1 review
2 of 5 stars Reviewed 2 weeks ago

7th floor room overlooking alley to rear of building. Extremely noisy function downstairs or somewhere nearby on first night and then woken again very early by rubbish trucks on both nights. Bathroom size is OK but semi transparent glass instead of a wall wasn't very private when toilet is being used. In 30+ years of travelling this hotel starts the... More

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OaksOnCollins, General Manager at Oaks on Collins Street, responded to this review

I am sorry to read that we are on your “never again” list but your experience certainly does not read well. Unfortunately being located so centrally in the CBD, noise is experienced from time to time though I apologise that you did not receive the rest you rightly expected. Thank you sincerely for your feedback. Kind regards, Hotel Manager More

Brisbane, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Twice I have stayed at this hotel and overall it's above average. Staff were friendly at reception and the small food court downstairs is good but the room size and the bathroom right next to the bed is dumb, too small with silly sliding frosted glass door. Tv in the room was up high and too far away from the... More

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OaksOnCollins, General Manager at Oaks on Collins Street, responded to this review

Whilst we certainly strive to offer well above average accommodation and service we do welcome your comments. I can advise that we will be having brand new larger TV’s that will provide better viewing for all guests in the coming months as well as greater privacy on the glass sliding doors to the bathrooms. Kind regards, Hotel Manager More

Melbourne, Australia
Contributor
19 reviews 19 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were very lucky to be upgraded a roof top apartment and it had a massive WOW factor once we walked in......the room was absolutely massive, everything you could possibly want and then some. The outside balcony was big enough to have a party on (no doubt that would be against policy) and the nice little touches such as an... More

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OaksOnCollins, General Manager at Oaks on Collins Street, responded to this review

I am happy that you were fortunate enough to receive an upgrade into one of our Rooftop Apartments as this is not often possible. They are only slightly more expensive than our Studio Executive apartments and well worth it for the view alone. A good guess that we have a 'No Party Policy'. The car park operating in the building... More

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Additional Information about Oaks on Collins Street

Address: 480 Collins Street, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Oaks on Collins Street 4.5*
Number of rooms: 272
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Also Known As:
Oaks On Collins Street Hotel Melbourne
Oaks On Collins Street Melbourne
Oaks Collins
Oaks Hotel Melbourne
Oaks Melbourne

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