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Oaks on Collins

480 Collins Street, Melbourne, Victoria 3000, Australia
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Oaks on Collins
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834 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Adelaide, Australia
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed yesterday NEW

hotel well situated in melbourne place very clean and tidy staff willing to help room suited us well kitchen set beds comfy lots of eateries around close to all shopping trams trains etceasy walk to etihad stadium and victoria markets

Was this review helpful? Yes
OaksOnCollins, General Manager at Oaks on Collins, responded to this review

So glad to hear you found the new beds comfy and our location convenient. Thanks for the review and see you next time when in Melbourne, hopefully it is considerably warmer for you!. Regards, Hotel Manager More 

Canberra, Australia
Level Contributor
5 reviews
3 of 5 stars Reviewed 2 days ago NEW

A good value for the price hotel, food was pretty good, appears under staffed though, waited for ages to get a drink in the restaurant, just one girl setting up breakfast at 7pm! Also still paying for wifi where many are free now, but rooms clean with a tiny ensuite, no issues for one.

Was this review helpful? Yes
OaksOnCollins, General Manager at Oaks on Collins, responded to this review

Thank you for your feedback and glad you found us to be great value for money. Regards, Hotel Manager More 

Perth, Australia
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Excellent location. Caught the city bus service in from the airport and then an easy ten minute walk to the hotel. Clean and modern, and nice and quiet in rooms. No restaurant or breakfast facilities, but a great coffee shop right next door with top food.

Was this review helpful? Yes
OaksOnCollins, General Manager at Oaks on Collins, responded to this review

Thank you for your comments. It sounds as though you may have stayed at Oaks on William rather than with us here at Oaks on Collins but will pass on the comments. We do have a restaurant onsite located on Level 1 for anyone wishing to dine whilst staying with us here. Regards, Hotel Manager. More 

Brisbane, Australia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

Got a deal on wotif to stay here for a very reasonable price. The room was a decent size with a nice bed, small living area and a kitchenette. The location was good, great to be central as you can walk or take trams everywhere. There was a bit of construction happening while we were there, but otherwise definitely good... More 

Was this review helpful? Yes 2
OaksOnCollins, General Manager at Oaks on Collins, responded to this review

Thanks for your comments regarding your recent stay here and pleased to read you found our property excellent value for money. We look forward to seeing you again. Kind regards, Hotel Manager More 

Melbourne, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The views were wonderful, but might have been nicer to have a seperate room from the eating area, rather than a veil. The room service menu was good, and the staff were friendly enough and welcoming. Not a luxury hotel, but still pretty alright.

Was this review helpful? Yes
OaksOnCollins, General Manager at Oaks on Collins, responded to this review

Thank you for your belated review, all feedback is greatly appreciated. It sounds as though you stayed in an apartment prior to it being refurbished as all rooms were completed in March of this year which included the removal of the veils from the bedding area, amongst many other improvements. Kind regards, Hotel Manger More 

Perth, Australia
Level Contributor
29 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked the Oaks On Lonsdale with a last minute offer too good to refuse for a weekend stay. Called the hotel the night before & asked for a room on a high floor. Was told the room I was in had a water leak & I may be shifted to a sister property. I asked which one & they... More 

Was this review helpful? Yes 1
OaksOnCollins, General Manager at Oaks on Collins, responded to this review

Please to hear that you enjoyed your stay including the apartment, service and location. See you next time and thank you for the feedback. Regards, Hotel Manager More 

Brisbane, Australia
2 reviews
3 of 5 stars Reviewed 1 week ago

The location is ideal for us as we wanted to be close to the city surrounds especially during Aus Open. We were upgraded to 2 bedroom/1bath unit and the room is clean and tidy with small kitchnette and utensils. I am glad the windows are big though no view just the concrete from another building but the sun can brighten... More 

Was this review helpful? Yes
OaksOnCollins, General Manager at Oaks on Collins, responded to this review

Thank you for your review posted on Tripadvisor. I do believe you may have stayed in one of the other Oaks properties in Melbourne as we don't actually have 2Bedroom apartments here. Glad you received the upgrade and hope to see you at Oaks on Collins next time if not at any of our other properties conveniently located around Melbourne... More 

Geelong, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I travelled to Melbourne last week and had my first stay at Oaks on Collins. My booking was late and a 'good' price. It turned out I was in an internal room without a window, the room was well appointed with a decent kitchenette, and a large mirror helped distract from a small room, however the bathroom was very small.... More 

Was this review helpful? Yes
OaksOnCollins, General Manager at Oaks on Collins, responded to this review

You are correct in assuming those rooms are internal as are all our Studio apartments and I would recommend you book a Studio Executive apartment when next staying with us for only a slightly higher rate. This will offer you an apartment with a balcony or an apartment overlooking Collins Street. Very glad you found our excellent location convenient and... More 

Brisbane, Australia
Level Contributor
96 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a relatively new property for Oaks and a lot fresher than Oaks on Market that's only 200 metres away. However, Market St rooms are bigger and better designed. Bathrooms in this apartment are I'm what can only be described as a shower cubical that was added to the room as an afterthought. Unsuitable for anyone with a family... More 

Was this review helpful? Yes
OaksOnCollins, General Manager at Oaks on Collins, responded to this review

Thanks for your comments and appreciate you taking the time to post the review. I am pleased you found our service to your liking but disappointed you did not find the design appealing. Kind regards, Hotel Manager More 

Melbourne
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My partner and I decided on a little get-away in the city and chose Oaks on Collins as we'd had good experience with some of the other Oaks franchise in other places both in Melbourne and interstate. Unfortunately Oaks on Collins doesn't really live up to those previous experiences. We hired an executive/deluxe studio which ended up being on the... More 

Was this review helpful? Yes 1
OaksOnCollins, General Manager at Oaks on Collins, responded to this review

I am sorry that Oaks on Collins didn't live up to your previous experiences of other Oaks Hotels and Resorts properties you have stayed in previously. Whilst we do believe that we have used the apartment space to the best of our capabilities, I do understand your suggestions for improvement. Thank you sincerely for your feedback. Kind regards, Hotel Manager More 

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