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Melbourne Short Stay Apartments

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187 City Road, Melbourne, Victoria 3006, Australia
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1 room 1 guest
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Melbourne Short Stay Apartments
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317 Reviews from our TripAdvisor Community

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Traveler rating
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117
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
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Hobart, Australia
1 review
5 of 5 stars Reviewed 6 days ago NEW

The apartment we stayed in was comfortable, clean and self-contained. Hotel staff were very helpful and friendly. Crown Casino and the Eureka Skydeck are both located a very short walk away; Etihad Stadium was also within easy walking distance.

Review collected in partnership with Amoma.com

Was this review helpful? Yes
Melbourne04, General Manager at Melbourne Short Stay Apartments, responded to this review

Dear Dupe22, Thank you for providing a five star review following your stay with us this August, it was our absolute pleasure to welcome you to Southbank Collection! We really appreciate you taking the time to leave your feedback. I am so pleased to read that you rated your stay with us so highly. It's great to hear that you... More 

Perth, Australia
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

We arrived in the afternoon from Perth and the office to check in is across the road from the apartments so that was a bit of a pain considering we had to pull all our luggage across a large busy road, but other than that the staff are extremely friendly and helpful letting us know some good places to visit... More 

Was this review helpful? Yes
Melbourne04, Manager at Melbourne Short Stay Apartments, responded to this review

Dear KaylaC, Thank you for sharing your experience following your recent stay with us in July 2015 It's great to hear from our guests because it helps us to ensure that we keep delivering an outstanding guest experience. It is with great pleasure that I read your review! We work hard to present our apartments to a standard where you... More 

Adelaide, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Not been to Melbourne before, didn't know what to expect. using car GPS found office to pick keys up easy. Very Pleasant staff both accommodation and parking easier explained. Apartment really well positioned at rear of Southbank, 10 mins walk over the bridges to the heart of Melbourne. Good amenities in room, may be ready for a refurbishment some stains... More 

Was this review helpful? Yes
Melbourne04, Manager at Melbourne Short Stay Apartments, responded to this review

Dear 916ckel, Thanks for writing a review following your stay with us at one of our Southbank Collection properties in July 2015. I'm pleased to read that you enjoyed your stay and that you found the location of the property to be central to all the great things Melbourne has to offer. I appreciate the feedback about the carpet and... More 

Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 22, 2015

Lovely apartments with all amenities. Great location. Walking distance to the crown entertainment and the great restaurants on the south bank. There is a convenience store next to the apartment which is open till 11 pm. I think the apartment where I stayed I.e. 180 city street. Is worth every penny for which they charge.

Was this review helpful? Yes 3
Melbourne04, General Manager at Melbourne Short Stay Apartments, responded to this review

Dear Devashis B, Thank you for providing a glowing five star review of your stay with us this June, it was our absolute pleasure to welcome you to Southbank Collection. We truly appreciate you taking the time to leave your feedback as it helps us continue to deliver an outstanding guest experience. I am so thrilled to read that you... More 

Canberra, Australia
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 20, 2015

We loved our stay at Melbourne Short Stay Apartments. We booked a 2 bedroom apartment with one bathroom but found ourselves in a 2 bedroom with 2 bathrooms which was great. Very modern, great city views, able to walk to everything. Friendly, helpful staff. Very quiet at night so we got a good nights sleep (we were on level 13).... More 

Was this review helpful? Yes 2
Melbourne04, General Manager at Melbourne Short Stay Apartments, responded to this review

Dear Melissa H, Thank you for taking the time to write a review following your stay with us at one of our Southbank Collection properties this July. Hearing from our guests helps us continue to deliver the best guest experience possible. I'm thrilled to read that you enjoyed your stay and found the apartment to be modern and well located.... More 

Wodonga, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 17, 2015

Our stay at MSSA was a great experience from the friendliness of the staff at check in to the space and cleanliness of the two bedroom apartment with a magnificent view to the ease of car parking, to the follow up support and honesty of the staff when we left some valuable property in the room when we checked out.... More 

Was this review helpful? Yes 1
Melbourne04, General Manager at Melbourne Short Stay Apartments, responded to this review

Dear VernH196, Thank you for writing a review following your stay with us at one of our Southbank Collection properties this month. I’m so pleased to hear that you experienced the high level of customer service that we pride ourselves on and found the apartment to be spacious and clean. Again, thank you for sharing your experience and we look... More 

Brisbane, Australia
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 13, 2015

A relatively cheap hotel for melbourne that provides everything one needs. Booked a studio apartment with a kitchenette and everything was great halite. A new, clean apartment room with great appliances. Staff were very friendly too.

Was this review helpful? Yes 1
Melbourne04, General Manager at Melbourne Short Stay Apartments, responded to this review

Dear Nicole F, Thank you for providing a five star review of your stay with us this month, it was our absolute pleasure to welcome you to Southbank Collection. We truly appreciate you taking the time to leave your feedback as it helps us continue to deliver an outstanding guest experience. I am so thrilled to read that you rated... More 

Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 12, 2015

We had a two bedroom, two bathroom apartment which was fine for 4 people. We were on the fourteen floor with balcony and large windows in both bedrooms. The noise from the traffic was horrendous, we might as well have been right next to the road. No goodnight's of sleep were had. Would not stay here again unless we had... More 

Was this review helpful? Yes 1
Melbourne04, Manager at Melbourne Short Stay Apartments, responded to this review

Dear Liz H Thanks for sharing your experience following your recent stay with us at one of our Southbank Collection properties. We honestly value the feedback as it helps us make improvements to our customer service policies and procedures to ensure your experience with us is the best it can be. I would like to take this opportunity to apologise... More 

Melbourne, Australia
Level Contributor
27 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 9, 2015

Booked a 2 bedroom apartment at short notice for a family holiday, prices great, location great, room great, what else can I say! Check in easy and uncomplicated and friendly. Will definately stay again.

Was this review helpful? Yes
Melbourne04, General Manager at Melbourne Short Stay Apartments, responded to this review

Dear Roger C, Thank you for taking the time to write a review following your stay with us at Southbank Collection this June. Hearing from our guests helps us continue to deliver the best guest experience possible. I'm thrilled to read that you enjoyed your stay and found the apartment to be great value for money. Again, thank you for... More 

Brisbane, Queensland, Australia
Level Contributor
7 reviews
4 of 5 stars Reviewed July 8, 2015

We stayed for 5 nights in April. A very modern, clean two bedroom apartment with a balcony. The ladies on reception were very friendly and helpful. They securely stored our luggage for us both when we arrived and on our departure day. They also helped sort out a problem with the taxi service to the airport when we had a... More 

Was this review helpful? Yes
Melbourne04, General Manager at Melbourne Short Stay Apartments, responded to this review

Dear Julie H, Thanks for writing a review following your stay with us at one of our Southbank Collection properties in April. I'm pleased to read that you enjoyed your stay and experienced the high level of customer service that we pride ourselves on. It’s great to hear you found the apartment to be modern and clean and that you... More 

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