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Melbourne Short Stay Apartments

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187 City Road, Melbourne, Victoria 3006, Australia
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1 room 1 adult
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Melbourne Short Stay Apartments
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360 Reviews from our TripAdvisor Community

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Perth, Australia
Level Contributor
106 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We also visited Melbourne for the Australian Open and had an apartment in Kavanagh Street. People It is close to Crown Casino, was not too far to walk to tennis and the city. Unlike others though our apartment was not clean. Carpet very marked and stained. When we turned on the air-conditioner (split system in sitting area) we had black... More 

Helpful?
Thank Aussie E
Melbourne04, Manager at Melbourne Short Stay Apartments, responded to this review

Dear AussieE, Thanks for writing a review following your stay with us at one of our Southbank Collection properties in January, 2016. It is disappointing to read that your apartment did not meet your expectation and that there were several cleanliness and maintenance issues that you encountered in your apartment during your stay. This is certainly not the standard we... More 

Perth
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We visited Melbourne for the Australian Open and were assigned an apartment in Kavanagh Street on the 20th floor. The apartment was clean and well appointed. I was a bit concerned about the distance from the open (about 20 to 25 minutes walk) but the walk did us good and I could justify a few more beers. The initial impression... More 

Helpful?
Thank FamilymanPerth
Melbourne04, Manager at Melbourne Short Stay Apartments, responded to this review

Dear FamilymanPerth, Thanks for writing a review following your stay with us at one of our Southbank Collection properties in January, 2016.. I'm pleased to read that you enjoyed your stay and that you found the location to be suitable for your walk to the tennis and the surrounding area. It is disappointing to read that you did not find... More 

Bandar Seri Begawan, Brunei Darussalam
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in the city road building. Parking was located right at the building which was convenient and we were able to access the apartment via the parkade on the 3rd level. The apartment was just the right size and had a nice view looking out toward the ocean. Our suite was a bit run down but nothing that really... More 

Helpful?
Thank liltlc2013
Melbourne04, Manager at Melbourne Short Stay Apartments, responded to this review

Dear liltic2013, Thank you for sharing your experience following your recent stay with us in January, 2015. It's great to hear from our guests because it helps us to ensure that we keep delivering an outstanding guest experience. It is with great pleasure that I read your review! We work hard to present our apartments to a standard where you... More 

Brisbane, Australia
Level Contributor
45 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I booked a two bed room apartment via Melbourne Short Stay apartments at 187 City Road. When I arrived I was told I couldn't check in as I had been "upgraded" to a different building which was at 147 City Road. I had just walked past this building with my luggage in 38C heat so was not that pleased that... More 

Helpful?
Thank Mountainview547
Melbourne04, Manager at Melbourne Short Stay Apartments, responded to this review

Dear Moutainview547, Thank you for taking the time to write your review following your stay with us at one of our Southbank Collection properties in January, 2016. We really value any feedback we receive as it allows us to create and implement strategies and procedures to ensure you receive the outstanding level of service we strive to deliver. I am... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

The unit we were in was on Kavanagh St (but think there are others similar ones on City Rd in the area). Apartment was lovely and we were very pleased when we got there. But, sadly, then it got hot. There was only a very limited A/C in the living room... nothing in the bedrooms. When it got into the... More 

Helpful?
Thank John P
Melbourne04, Manager at Melbourne Short Stay Apartments, responded to this review

Dear John P, Thank you for sharing your experience following your recent stay with us at one of our Southbank Collection properties in January 2016. We truly value the feedback, it helps us make necessary improvements to your guest experience. I am disappointed to read that your apartment did not meet your expectations, and for this I would like to... More 

London, United Kingdom
Level Contributor
77 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

If you're after a place to stay near Crown Casino near Southbank, this is it. Easy parking, great pool, large accommodation and good value given the attention to detail in the flats. Would have been 5 stars if the washing machine had been working properly - front loader didn't drain water!

Helpful?
Thank LondonAllInclusive
Melbourne04, Manager at Melbourne Short Stay Apartments, responded to this review

Dear LondonAllinclusive, Thanks for leaving your review following your recent stay with us at one of our Southbank Collection properties . I'm very happy to read that you enjoyed your stay with us and that found our location to be perfectly suited for your time in Melbourne. I am also pleased to read that you also enjoyed the facilities in... More 

Torpoint, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Modern accommodation with great city views. Very high up! Well equipped kitchen. Plenty of space for the four of us in a two room apartment. Easy walk to all of Melbourne's city attractions. Totally secure electronic key system. A great place to stay over the New Year - only ten minutes walk home after viewing the fireworks from near Flinders... More 

Helpful?
Thank Rose L
Melbourne04, Manager at Melbourne Short Stay Apartments, responded to this review

Dear Rose L, Thanks for leaving your review following your recent stay with us at one of our Southbank Collection properties in December 2015. I'm very happy to read that you enjoyed your stay with us and that you found our apartments to be modern, spacious, well equipped and to be centrally located for all your needs whilst in Melbourne... More 

1 review
5 of 5 stars Reviewed January 5, 2016

The apartments were very clean, easy to walk to so many interesting place Across the road from the Crown Casino, The concierge was very helpful in Adviising us of nearby Resturants, transport, had self contained kitchen with All the necessary utensils, and a Landry with a clothes dryer. Undercover car. Park The shower was a double, fantastic, what more can... More 

Helpful?
Thank Marguerite J
Melbourne04, Manager at Melbourne Short Stay Apartments, responded to this review

Dear Marguerite J, Wow! Thank you for providing a glowing five star review of your stay with us this January. it was our absolute pleasure to welcome you to one of our Southbank Collection properties. We truly appreciate you taking the time to leave your feedback, it helps us continue to deliver an outstanding guest experience. I am so thrilled... More 

Brisbane, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed December 27, 2015

We stayed at the Kavanagh St apartments. The room was great. Clean, spacious and well equipped. We paid for the premium view and were happy with the room. It is in a pretty good location too. Was around 5-10 mins to the casino and restaurant areas. Unfortunately the staff were the biggest let down of this appartment. The person on... More 

Helpful?
Thank Laura M
Melbourne04, Manager at Melbourne Short Stay Apartments, responded to this review

Dear Laura M, Thanks for sharing your experience following your recent stay with us at one of our Southbank Collection group of properties in December, 2015. We honestly value the feedback as it helps us make improvements to our customer service policies and procedures to ensure your experience with us is the best it can be. I would like to... More 

Brisbane, Australia
Level Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed December 25, 2015

I booked the apartment with address on City road but on the day I received an email that the apartment is on Kavanogh Rs which was close to City Road. The apartments were nice , modern look but had dust in few places. The walls were scratched and obviously need some attention. The guy from reception gave us a map... More 

Helpful?
Thank Kiwiroau
Melbourne04, Manager at Melbourne Short Stay Apartments, responded to this review

Dear Kiwiroau, Thank you for sharing your experience following your recent stay with us at one of our Southbank Collection group of properties in December, 2015. We truly value the feedback, it helps us make necessary improvements to your guest experience. I am disappointed to read that your apartment did not meet your expectations, and for this I would like... More 

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