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All 172 Melbourne hotels

Quest Carlton Clocktower

4.0 of 5 Hotel   |   255 Drummond Street | Carlton, Melbourne, Victoria 3053, Australia (Carlton)
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Quest Carlton Clocktower
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42%
Ranked #154 of 172 hotels in Melbourne
A recent review
4 of 5 stars Reviewed March 22, 2014
Bruce P Geelong
  • Reviews (26)
  • Photos (8)
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26 people have reviewed this hotel

Traveler rating
    4
    6
    6
    4
    6
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12
5
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0
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Adelaide, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 5, 2014

cleaning is an issue. hard to keep such dated rooms clean though. Smelt strange.All the outside areas dirty. Certainly not one of Quests better properties. Only thing going for it is the proximity to Lygon street. But I wouldnt bother. Overpriced for what you get. Car park like trying to locate something in middle earth!

Was this review helpful? Yes 1
Geelong
Senior Contributor
45 reviews 45 reviews
33 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed March 22, 2014 via mobile

I had the pleasure of staying at the Quest Clocktower on Lygon again recently.On a previous visit I stayed in an apartment which had not been refurbished but decided to give it another go. This time I was greeted at Reception by Jenny who made us feel more than welcome,which was a great way to start. We were very pleasantly... More

Was this review helpful? Yes 1
Perth, Australia
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed January 31, 2014

I have stayed at Quest Apartments all over Australia for work and unfortunately these apartments were not one of the better ones. Dislikes: 1. Our apartment had the air conditioner in the kitchen, none of the windows could be opened and the cleaning staff regularly turned the a/c off while we were out, so it was difficult to keep the... More

Was this review helpful? Yes 1
Auckland, Auckland, New Zealand
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed January 20, 2014

The apartment was very old and dated. Cleanliness is an issue with thread bare carpets and sticky floor and work surfaces in the kitchen. The air-cond in the lounge does not extend to cooling the bedrooms. The television in the bedroom did not work. It was a mission to find your way from the car park to the apartments. When... More

Was this review helpful? Yes 3
Canberra, Australia
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 12, 2014

We stayed here at Christmas and had decided not to do it on the cheap to ensure our Christmas was memorable. Unfortunately it was memorable for the wrong reasons. The high cost of the apartment did not correlate to high standards of accommodation. There was mould in the bathroom, holes in the bedroom walls and the air conditioner smelt like... More

Was this review helpful? Yes 3
Brisbane, Australia
Contributor
16 reviews 16 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed January 8, 2014

Stayed here for a several days in a single bedroom apartment. The attraction was the location as we needed to be in Carlton. I think that would be the only reason anyone would really stay here. As mentioned previously, rooms are dated, while the apartment itself is relatively well sized the kitchen is poorly equipped, the whole complex is confusing... More

Was this review helpful? Yes 1
Canberra, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 28, 2013 via mobile

This hotel is a disgrace. The shower had mould all through it and the staff only made 1 bed (out of 3) in the unit. Service was terrible from the staff who were not accommodating at all. The only positive this hotel has going for it is the location, right next to great food and atmosphere. If you can put... More

Was this review helpful? Yes 1
South Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 26, 2013 via mobile

Location great but paid top dollar $250/night (including $17/day parking) for the self contained apartment option. Small TVs - no flat screens here - the one in bedroom was barely visible (reception terrible also) because the stand it was on was lower than the bed! Basic accommodation. Expected street noise but not adjoining room having normal conversation. I'm sure the... More

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drlocbi, Manager at Quest Carlton Clocktower, responded to this review

Thank you for your review. The property is being progressively upgraded and I am sorry that your stay proved less than satisfactory. I am mystified by your television experience as all the the televisions here have been upgraded to flat screens as old televisions no longer operate as the analogue signal has been discontinued. Our apologies again that your stay... More

Liverpool, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 9, 2013

stayed here for one week in july, thought it would be much better as photos online made it look really posh. so disappointed. very old fashioned, in desperate need of renovating. it claims to be 4star, I reckon it was only a 2star. we paid over £1000 for a one week stay, definitely not worth the money. cleaners came in... More

Was this review helpful? Yes 2
drlocbi, Manager at Quest Carlton Clocktower, responded to this review

Sincere apologies for your disappointing experience over your time here especially in regard to your shopping requirements. I'm terribly sorry about this as there is a very large comprehensive Woolworths Supermarket in the next block to the apartments where I shop regularly myself. I am most regretful that no one at Reception told you about this as our reception staff... More

Perth, Australia
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 30, 2013

Our family of 4 including 2 teenagers flew in from Perth and stayed at the Clocktower last week for 6 nights. We had a wonderful stay. The rooms were quiet, clean and comfortable. We had good coffee, washing powder, soaps, shampoos left for us and the self contained kitchen was clean with everything we needed. The washing machine was great... More

Was this review helpful? Yes 1
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Additional Information about Quest Carlton Clocktower

Address: 255 Drummond Street | Carlton, Melbourne, Victoria 3053, Australia
Location: Australia > Victoria > Melbourne > Carlton
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Quest Carlton Clocktower 4*
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Also Known As:
Quest Carlton Clocktower Melbourne

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Amenities

Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette
Hotel Style
#99 Luxury Hotel in Melbourne #154 On the Beach Hotel in Melbourne
Hotel Class
Official Description (provided by the hotel)
Quest Clocktower on Lygon is location, location, location, and is situated in the heart of Carlton's famous Lygon Street precinct - Australia's restaurant capital - where cosmopolitan charm and lifestyle is evident in the range of over 300 shops, cafes and restaurants on offer, which will tempt all of your senses and leave long lasting impressions. ... more   less 
Number of rooms
28

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