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All 171 Melbourne hotels

Quest Carlton Clocktower

4.0 of 5 Hotel   |   255 Drummond Street | Carlton, Melbourne, Victoria 3053, Australia (Carlton)
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Quest Carlton Clocktower
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Ranked #141 of 171 Hotels in Melbourne
A recent review
4 of 5 stars Reviewed October 3, 2014
Philip M
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33 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
2 of 5 stars Reviewed yesterday NEW

Stayed here for 1 night in October between coming in from outer melbourne & flying out the next morning. So glad it was only for one night too. Very noisy place to stay. A lot of street noise & could hear whole conversations from people walking passed. Kept us awake most the night. They need to double glaze their windows.... More 

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Perth, Australia
1 review
1 of 5 stars Reviewed October 31, 2014

If you are forced by illness to postpone your trip, expect no consideration. Having provided no service they will pocket your money. All other airlines and companies provided credits for future use.The only explanation is "policy"

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questclocktower, Manager at Quest Carlton Clocktower, responded to this review

Thank you for your feedback in relation to the cancellation policies of the property. As we have pointed out in our private correspondence all discounted on line Travel agents have cancellation/amendment policies which may differ from one to the next, but which should be read and understood by all guests before they book. As we have also discussed in our... More 

Sydney, Australia
1 review
2 of 5 stars Reviewed October 29, 2014

First impression the room was grubby(marked walls and old carpet), dusty, and 'old smell'. After a long drive needed to visit the bathroom. Only to find the last guest's feces still in the toilet!! As everything in Melbourne was booked there was no way out. At the end of the stay we reported our dissatisfaction. The reply "Quest only manage... More 

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questclocktower, Manager at Quest Carlton Clocktower, responded to this review

Thank you for your feedback, and we apologise if this was indeed the case. I have brought this issue to the attention of our Housekeeping Team who have reviewed their checking process upon finishing cleaning an apartment, whereby thanks to your feedback, other guests will not encounter this error. More 

Top Contributor
100 reviews 100 reviews
27 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed October 3, 2014 via mobile

We needed a place close to Carlton, able to accommodate 4 adults and with parking for two nights. The Clocktower filled the bill. its not the Park Hyatt but it doesn't pretend to be. A bit disconcerting to find a man of the cloth on duty at Reception when we checked in, but what the heck, the name of the... More 

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questclocktower, Manager at Quest Carlton Clocktower, responded to this review

We are glad that you enjoyed your stay with us and we look forward to seeing you again More 

Sydney, Australia
Contributor
20 reviews 20 reviews
4 hotel reviews
4 of 5 stars Reviewed September 29, 2014

A very large one bedroom apartment - fully serviced and easy access to Lygon Street restaurants. Car parking available but a night fee of $ 17.00. Close to local transport for a 10 minute tram ride to the city centre.

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questclocktower, Manager at Quest Carlton Clocktower, responded to this review

We are glad that you were able to enjoy the space of our very large apartments and we look forward to welcoming you back to the Clocktower More 

Lithgow, New South Wales, Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed September 8, 2014

A two bedroom apartment fully serviced. Spacious, comfortable, friendly helpful staff, walking distance to theatres, museums, tram stop. Thoroughly enjoyed my stay. Supermarket within walking distance as well

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questclocktower, Manager at Quest Carlton Clocktower, responded to this review

We are glad that you were able to enjoy many of the things that Carlton/Melbourne has to offer and for which we are most centrally located to. It is also great to know that you were able to go to the large supermarket located only some 150 m away and then use our fully equipped kitchen in your apartment. We... More 

Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed July 16, 2014

And.... you get Peter Jenssen at the front desk. Alone, he made our stay a pleasant one. I know, Lygon St is only 20metres away too even if Brunettis has moved, it's still around the corner. Comfortable and convenient, a good space for a weekend base.

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questclocktower, Manager at Quest Carlton Clocktower, responded to this review

Thank you for your very positive feedback about 1 of our Reception Team members - Peter. He is indeed a most generous and ebullient individual who loves people and his job. I have "lifted" your comments and have posted them onto our staff notice board for all to see. Many thanks More 

Adelaide, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 5, 2014

cleaning is an issue. hard to keep such dated rooms clean though. Smelt strange.All the outside areas dirty. Certainly not one of Quests better properties. Only thing going for it is the proximity to Lygon street. But I wouldnt bother. Overpriced for what you get. Car park like trying to locate something in middle earth!

Was this review helpful? Yes 1
Geelong
Top Contributor
65 reviews 65 reviews
47 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed March 22, 2014 via mobile

I had the pleasure of staying at the Quest Clocktower on Lygon again recently.On a previous visit I stayed in an apartment which had not been refurbished but decided to give it another go. This time I was greeted at Reception by Jenny who made us feel more than welcome,which was a great way to start. We were very pleasantly... More 

Was this review helpful? Yes 2
Perth, Australia
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed January 31, 2014

I have stayed at Quest Apartments all over Australia for work and unfortunately these apartments were not one of the better ones. Dislikes: 1. Our apartment had the air conditioner in the kitchen, none of the windows could be opened and the cleaning staff regularly turned the a/c off while we were out, so it was difficult to keep the... More 

Was this review helpful? Yes 3
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Additional Information about Quest Carlton Clocktower

Address: 255 Drummond Street | Carlton, Melbourne, Victoria 3053, Australia
Location: Australia > Victoria > Melbourne > Carlton
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Quest Carlton Clocktower 4*
Number of rooms: 26
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Also Known As:
Quest Carlton Clocktower Melbourne
Hotel Style:
#102 Luxury Hotel in Melbourne

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