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All 170 Melbourne hotels

Quest Carlton Clocktower

4.0 of 5 Hotel   |   255 Drummond Street | Carlton, Melbourne, Victoria 3053, Australia (Carlton)
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Ranked #144 of 170 hotels in Melbourne
A recent review
4 of 5 stars Reviewed July 16, 2014
Dimitri T Sydney, Australia
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27 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Sydney, Australia
5 reviews 5 reviews
3 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed July 16, 2014

And.... you get Peter Jenssen at the front desk. Alone, he made our stay a pleasant one. I know, Lygon St is only 20metres away too even if Brunettis has moved, it's still around the corner. Comfortable and convenient, a good space for a weekend base.

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Adelaide, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 5, 2014

cleaning is an issue. hard to keep such dated rooms clean though. Smelt strange.All the outside areas dirty. Certainly not one of Quests better properties. Only thing going for it is the proximity to Lygon street. But I wouldnt bother. Overpriced for what you get. Car park like trying to locate something in middle earth!

Was this review helpful? Yes 1
Top Contributor
51 reviews 51 reviews
37 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed March 22, 2014 via mobile

I had the pleasure of staying at the Quest Clocktower on Lygon again recently.On a previous visit I stayed in an apartment which had not been refurbished but decided to give it another go. This time I was greeted at Reception by Jenny who made us feel more than welcome,which was a great way to start. We were very pleasantly... More

Was this review helpful? Yes 2
Perth, Australia
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 31, 2014

I have stayed at Quest Apartments all over Australia for work and unfortunately these apartments were not one of the better ones. Dislikes: 1. Our apartment had the air conditioner in the kitchen, none of the windows could be opened and the cleaning staff regularly turned the a/c off while we were out, so it was difficult to keep the... More

Was this review helpful? Yes 2
Auckland, Auckland, New Zealand
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed January 20, 2014

The apartment was very old and dated. Cleanliness is an issue with thread bare carpets and sticky floor and work surfaces in the kitchen. The air-cond in the lounge does not extend to cooling the bedrooms. The television in the bedroom did not work. It was a mission to find your way from the car park to the apartments. When... More

Was this review helpful? Yes 3
Canberra, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 12, 2014

We stayed here at Christmas and had decided not to do it on the cheap to ensure our Christmas was memorable. Unfortunately it was memorable for the wrong reasons. The high cost of the apartment did not correlate to high standards of accommodation. There was mould in the bathroom, holes in the bedroom walls and the air conditioner smelt like... More

Was this review helpful? Yes 3
Brisbane, Australia
16 reviews 16 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed January 8, 2014

Stayed here for a several days in a single bedroom apartment. The attraction was the location as we needed to be in Carlton. I think that would be the only reason anyone would really stay here. As mentioned previously, rooms are dated, while the apartment itself is relatively well sized the kitchen is poorly equipped, the whole complex is confusing... More

Was this review helpful? Yes 1
Canberra, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 28, 2013 via mobile

This hotel is a disgrace. The shower had mould all through it and the staff only made 1 bed (out of 3) in the unit. Service was terrible from the staff who were not accommodating at all. The only positive this hotel has going for it is the location, right next to great food and atmosphere. If you can put... More

Was this review helpful? Yes 1
South Australia
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 26, 2013 via mobile

Location great but paid top dollar $250/night (including $17/day parking) for the self contained apartment option. Small TVs - no flat screens here - the one in bedroom was barely visible (reception terrible also) because the stand it was on was lower than the bed! Basic accommodation. Expected street noise but not adjoining room having normal conversation. I'm sure the... More

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drlocbi, Manager at Quest Carlton Clocktower, responded to this review

Thank you for your review. The property is being progressively upgraded and I am sorry that your stay proved less than satisfactory. I am mystified by your television experience as all the the televisions here have been upgraded to flat screens as old televisions no longer operate as the analogue signal has been discontinued. Our apologies again that your stay... More

Liverpool, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 9, 2013

stayed here for one week in july, thought it would be much better as photos online made it look really posh. so disappointed. very old fashioned, in desperate need of renovating. it claims to be 4star, I reckon it was only a 2star. we paid over £1000 for a one week stay, definitely not worth the money. cleaners came in... More

Was this review helpful? Yes 2
drlocbi, Manager at Quest Carlton Clocktower, responded to this review

Sincere apologies for your disappointing experience over your time here especially in regard to your shopping requirements. I'm terribly sorry about this as there is a very large comprehensive Woolworths Supermarket in the next block to the apartments where I shop regularly myself. I am most regretful that no one at Reception told you about this as our reception staff... More

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Additional Information about Quest Carlton Clocktower

Address: 255 Drummond Street | Carlton, Melbourne, Victoria 3053, Australia
Location: Australia > Victoria > Melbourne > Carlton
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Quest Carlton Clocktower 4*
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Also Known As:
Quest Carlton Clocktower Melbourne

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Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Room Service Wheelchair access
Hotel Style
#100 Luxury Hotel in Melbourne
Hotel Class
Official Description (provided by the hotel)
Quest Clocktower on Lygon is location, location, location, and is situated in the heart of Carlton's famous Lygon Street precinct - Australia's restaurant capital - where cosmopolitan charm and lifestyle is evident in the range of over 300 shops, cafes and restaurants on offer, which will tempt all of your senses and leave long lasting impressions. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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