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The Langham, Melbourne

Travelers' Choice award winner
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1 Southgate Ave, Melbourne, Victoria 3006, Australia
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The Langham, Melbourne
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The Langham, Melbourne
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3,113 reviews from our community

Traveler rating
    2,302
    544
    178
    50
    39
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467
1,517
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547
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for The Langham, Melbourne
See the most recent reviews
Hong Kong
Top Contributor
96 reviews 96 reviews
58 hotel reviews
325 helpful votes 325 helpful votes
2 of 5 stars Reviewed December 24, 2012

Lets start from the beginning. First impression of the hotel is poor. The driveway/ parking for a few cars outside the main entrance is just shoody. When i came to check in, yes i was wearing baggy jeans and a t-shirt. i must have looked slightly bit rough but having the staff at the entrance ask me if i was... More 

Was this review helpful? Yes 6
bsington, Manager at The Langham, Melbourne, responded to this review

Thank you for reviewing your recent stay with us. I am delighted that you enjoyed the ''phenomenal'' location of the hotel. I am sorry that our welcome at the start of your visit was not more poised and detracted from the ambience created by our English garden entrance with its oak trees, manicured topiary and rose bushes. As you enjoyed... More 

Hobart, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 23, 2012

We stayed here for a night on our honeymoon and have to say that we were very impressed. We got upgraded to a suite overlooking the river. The staff were so kind and helpful, the room beautiful and very comfortable and the whole experience A1. We will definitely stay here again

Was this review helpful? Yes 1
Melbourne, Australia
Top Contributor
188 reviews 188 reviews
31 hotel reviews
253 helpful votes 253 helpful votes
5 of 5 stars Reviewed December 23, 2012

When going to show a show in the city we like to stay in a hotel and up to now our choice has been Crown Promonade. The Langham is more expensive but for the extra quality in the room, the so so comfortable (and large) beds, beautiful pillows and the presentation of the toiletries was outstanding. Even though its close... More 

Was this review helpful? Yes 1
Melbourne, Australia
Contributor
16 reviews 16 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 21, 2012

We attended a function at The Langham and stayed overnight which we are now glad we did From the valets and porters to the waiters and room staff this hotel sets a new bench mark in 5 star service in Melbourne. You even get a complimentary water left in you car for when you drive off, the unnecessary but nice... More 

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australia
Top Contributor
138 reviews 138 reviews
23 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed December 21, 2012 via mobile

Love this hotel Refined, quiet, extremely comfortable. Have stayed here a couple of times, but this time around got it as a secret hotel deal through wotif..... So absolutely amazing value!!!! Arrived in late from international flight and was very pleased restaurant still open and serving fabulous food and wine. Looking forward to staying here again.

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New York City, New York
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed December 20, 2012

Our stay at the Langham could not have been better! The location on the Southbank Promenade was conveniently located to the center of town and it was great being so close to some scenic bars and restaurants on the Yarra River. The room and service were both 5 star - the staff was friendly and welcoming making sure all our... More 

Was this review helpful? Yes 2
Australia
Top Contributor
98 reviews 98 reviews
34 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed December 20, 2012

finally got around to using a voucher I received for my last birthday - with my next one rapidly approaching! My only regret is that it was for just the one night as the Langham was so nice we didn't want to leave. Check in staff were extremely efficient and sincerely friendly and our assigned room was nicer than we... More 

Was this review helpful? Yes
Melbourne, Australia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 20, 2012

After not being able to secure a booking at Crown Towers for my partner's 30th birthday, I decided to investigate the Langham. From the moment we pulled into the valet, our expectations were instantly exceeded! Every interaction with staff was memorable as they were genuinely warm and welcoming. The small touches were what stood out to us, especially in the... More 

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London, United Kingdom
Contributor
18 reviews 18 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 19, 2012

This was our third trip to The Langham and whilst it remains a favourite hotel of ours, this time we felt a little of the magic had evaporated. Small things like queues at reception and concierge...lack of the personal touch we had so much appreciated and which indeed appeared to be part of the very essence of the hotel in... More 

Was this review helpful? Yes 1
Andrew D, Manager at The Langham, Melbourne, responded to this review

Thank you for your review. I am sorry to hear that your visit this time was not up to our usual standards. I have made a note of your comments with regards to the queues at reception and concierge. We constantly look to improve upon our service and are disappointed to read that you felt neglected by our staff when... More 

Top Contributor
50 reviews 50 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 18, 2012 via mobile

12 months ago had a very unpleasant experience but as we had been a regular previously we decided to give them another chance. We booked a club terrace and have to say it was great. Can see the work done in the refurbishment as the floor we were on seemed brighter as did the room. Two minor complaints the pillows... More 

Was this review helpful? Yes
Andrew D, Manager at The Langham, Melbourne, responded to this review

Thank you for your feedback . I am delighted to hear that your stay in our renovated Club Terrace room was to your liking and that our staffs were friendly. We do have other options for firm pillows with our housekeeping department and we will also make a note of your requirements for your next visit to the hotel. Please... More 

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