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The Langham, Melbourne

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1 Southgate Ave, Melbourne, Victoria 3006, Australia
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1 room 1 guest
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The Langham, Melbourne
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3,416 Reviews from our TripAdvisor Community

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Traveler rating
    2,526
    599
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519
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (975)
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    (919)
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There are newer reviews for The Langham, Melbourne
See the most recent reviews
Perth, Australia
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed June 5, 2013 via mobile

I recently visited the Langham on a 4 day visit, staying in a twin room with my mother who I was visiting. I don't mind paying for great service and that little extra splash of luxury, however unfortunately our visit was very disappointing. Not only was the service standards poor, we were disappointed to learn that the day spa and... More 

Was this review helpful? Yes 6
ManagementMelbourne, Manager at The Langham, Melbourne, responded to this review

Thank you for sharing your feedback of our hotel. We pride ourselves on delivering genuine service with poise and are constantly looking to improve and would welcome more information regarding your experience with us and the service you received. During the extensive refurbishment of our Chuan Spa pool and gym areas we did provide complimentary access to another pool. The... More 

Wellington, New Zealand
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 4, 2013

We enjoyed our recent stay at this hotel, the rooms are very good, the service is also very good, and my only complaint was the cost of the internet which in this day and age I thought was extremely expensive when you consider that we came across tiny cafes that gave free access. I did notice there is free wifi... More 

Was this review helpful? Yes 1
ManagementMelbourne, Manager at The Langham, Melbourne, responded to this review

Thank you for sharing your experience at our hotel. We’re delighted you enjoyed our rooms and pleased our service was another highlight for you. We would like to advise you that we offer standard WiFi complimentary to all guests joining our 1865 Loyalty program. We are one of the very few 5-star hotels who offer this in Australia. We urge... More 

Sydney, Australia
Level Contributor
165 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 315 helpful votes
5 of 5 stars Reviewed June 4, 2013

stayed here for a week for work and it was classy all the way. I had an corner room (upgraded, thank you, Hayley) with stunning views of the Yarra, Federation Square and the CBD. It had a huge bed, enough to sleep 3 persons with a well stocked mini bar and coffee/tea facilities. Big white fluffy towels and dressing gowns... More 

Was this review helpful? Yes
Wolverhampton, United Kingdom
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 stars Reviewed June 3, 2013 via mobile

Hi well we had just landed at Melbourne and headed for the Langham having had a few data at the ritz Singapore, so as we were checking in to a 5 star hotel we thought we would be fine until we got to the Langham .. We were shown to out room (water view) as we opened the curtains we... More 

Was this review helpful? Yes 4
ManagementMelbourne, Manager at The Langham, Melbourne, responded to this review

Thank for your important feedback. We are pleased that our staff we able to act swiftly and move you to a room that was more to your liking. We are also delighted that the service you’re received by one of our Duty Managers was a highlight of your stay. We decided to undertake extensive refurbishment of our pool deck which... More 

Brisbane, Australia
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed June 3, 2013

Spent three nights in a grand river corner room. On booking via hotel website we were enticed by comments that these rooms we recently updated but the room we got didn't show any signs of an update. The bath had a very frustrating flood vent which meant it could only be two thirds filled before it started draining! No relaxing... More 

Was this review helpful? Yes 2
ManagementMelbourne, Manager at The Langham, Melbourne, responded to this review

Thank you for your valuable feedback. We’re delighted to learn of the more positive experiences you received during your stay with our Chuan Spa treatment and soft/doughy pillows. You might be interested to note that we sell the exact pillows in our Flavours of Langham store and website. The rooms have been refurbished with new carpets and brand new Langham... More 

New Delhi, India
Level Contributor
79 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed May 31, 2013 via mobile

Would love to stay back at the langham Melbourne! World always if can afford stay at club terrace suite!! Best views of skyline room 2106 wow!! Views wow!! Club lounge wow!! Staff and hospitality warm and amazing!!!

Was this review helpful? Yes 2
Level Contributor
32 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed May 31, 2013

The Langham Melbourne is in a superb location in Melbourne - very centrally located within walking distance to the city and transport network. The room was comfortable if not a little tight (around 35sqm) for a luxury hotel - but the prices were certainly cheaper than other 5-star hotel chains in the city and only slightly higher than a nearby... More 

Was this review helpful? Yes 1
ManagementMelbourne, Manager at The Langham, Melbourne, responded to this review

Thank for your valuable feedback. We’re so pleased that our river front location along the Yarra River and near Federation Square was one of your favourite aspects of your stay. For future stays we would like to recommend one of our Club Spa suites, its 74sqm and is wonderfully elegant with your own two-person spa, separate lounge area and spectacular... More 

Nathalia, Australia
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed May 30, 2013

We've stayed at the Langham Melbourne on several occasions. Our most recent stay was 25th May. After spending a good 40minutes on the phone making the reservation with added extras, unfortunately we were disappointed once again on arrival. Reservations had not taken care of all the requests for our stay and on checking in, instead of 'check in' trying to... More 

Was this review helpful? Yes 5
ManagementMelbourne, Manager at The Langham, Melbourne, responded to this review

Thank for your taking the time to provide feedback on your stay. We apologise that our 5-star service on this occasion was not as requested when you made the reservation. There are a number of issues that we would like to discuss with you and our Front Office Manager will contact you directly. Please accept our apology. More 

Nerang, Australia
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed May 29, 2013

Booked three rooms for myself and two daughters for one night in January this year and we all didn't want to leave. What can I say, service impeccable, food divine, breakfast unbeatable, location excellent, and one must be pampered at the Chuan Spa of course! I have been to a few hotels both within Australia and internationally and this hotel... More 

Was this review helpful? Yes 2
Melbourne, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 28, 2013

Just stayed 1 night on this occasion. Swift check-in and also took advantage of the valet parking. After settling into my room I visited the pool/spa area for the first time. The pool area is looking a little tired, but I understand there may be some renovations on the horizon. However this did not detract greatly from enjoying a few... More 

Was this review helpful? Yes 1
ManagementMelbourne, Manager at The Langham, Melbourne, responded to this review

Thank you for sharing your experience at our hotel. We’re delighted you added valet parking to your stay as we always like to suggest this to our local guests. We are constantly improving various areas of the hotel and the focus this year is has been on the Pool area. We are pleased to inform you that the Chuan Spa... More 

Hotel Review Summarization

What travelers say

  • Buffet breakfast(24)
  • Very good(17)
  • Great location(16)
  • Star hotel(14)
  • Melba restaurant(13)
  • River view room(12)
  • Club lounge(11)
  • Valet parking(8)
  • Chocolate fountain(8)
  • Friendly and helpful(8)
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