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The Sebel Melbourne Docklands

#53 of 158 Hotels in Melbourne
Certificate of Excellence
18 Aquitania Way, New Quay, Docklands | Cnr Aquitania Way & Marmion Place, Melbourne, Victoria 3008, Australia
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The Sebel Melbourne Docklands
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270 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (270)
  • Mar-May only
    (71)
  • Jun-Aug only
    (55)
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    (90)
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Coventry, United Kingdom
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Newly built apartment very cosy and everything in one would need. Wi-Fi in the reception area. full kitchen facilities. tea, coffee, milk, TV DVD player. harbour town shopping centre, wonderland fun park, other shopping centre fifteen minute walking or catch FREE city centre cercal tram for all major shops.

Was this review helpful? Yes 1
Brisbane, Australia
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a very contemporary hotel with modern facilities and a location within walking distance of Etihad Satdium. Had an apartment style room that was spacious, even though a little weird in its floor plan. Large bathroom, lounge area, king sized bed, small kitchenette. Staff were attentive, and the cafe located on the ground floor was quite reasonable with good... More 

Was this review helpful? Yes 1
Antony R, Front Office Manager at The Sebel Melbourne Docklands, responded to this review

Hi Buck71, Thank you for taking the time to review your stay, and I'm pleased to see you rated your stay 5 out of 5 and found it great for AFL. I will be sure to share your comments with our team - and we hope to see you back with us again next time you are in town. Best... More 

Sydney, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We arrived at the Sebel, Docklands..via Courtesy Hotel Bus from Southern Cross Station. We were early for our room...and were UPGRADED to an APARTMENT.....so kind of them!! The room had a great vies(sideways) of the Water..and the Melbourne ""Eye"' The restaurant on the ground floor was wonderful...great food and great staff. Our room was so spacious, modern, warm and comfortable..... More 

Was this review helpful? Yes 1
Antony R, Front Office Manager at The Sebel Melbourne Docklands, responded to this review

Hi carltonblues_10, Thank you for your review, I'm very pleased to read you had such a great time with us and it's our absolute pleasure to have been of service. It's great to see you will be staying with us again, and we look forward to welcoming you back. Best regards, Antony More 

Adelaide Hills, Australia
1 review
3 of 5 stars Reviewed 1 week ago

Clean well appointed; good location; albeit difficult to locate. Rusty old table on deck and no chairs. Let down by reception people - not very welcoming either on check in or out. Paid in full for accommodation at least 4 months ahead yet $200 bond required. We left apartment at least as clean as when we checked in yet had... More 

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Antony R, Front Office Manager at The Sebel Melbourne Docklands, responded to this review

Hi Dean B, Thank you for taking the time to review your stay with us, I do apologise that there were elements of your stay that were not as expected and I appreciate you bringing these to my attention. I'm saddened to read that our service was not up to scratch during your stay - I will certainly be highlighting... More 

London
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I booked with the Sebel for a business trip as all my meetings were in the Docklands. First of all, it's really quick to get to this end of town from the airport, so that's a big plus. I got a warm welcome from the staff, who were very helpful on check in. I booked the queen studio room and... More 

Was this review helpful? Yes 1
Antony R, Front Office Manager at The Sebel Melbourne Docklands, responded to this review

Hi RHLLondon, Thank you for sharing your thoughts on your recent stay with us, it's great to see you enjoyed your time with us and that you were able to enjoy the free time around your meetings. We do pride ourselves on the quality of our accommodation and we're glad you were able to make full use of the apartment... More 

Adelaide, Australia
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice clean hotel, staff were very helpful and polite. Room was good size with floor to ceiling windows with water views. Very close to Etihad Stadium for footy and just a short ride to Crown casino and MCG.

Was this review helpful? Yes 1
Antony R, Front Office Manager at The Sebel Melbourne Docklands, responded to this review

Hi Shane S, Thank you for your review, we do appreciate the time taken to share your feedback and it's very pleasing to read such positive comments about your stay. I will share your kind comments with the team regarding their very helpful and polite service. We do hope to see you back again with us again in the not... More 

Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in a one bedroom apartment. It was very busy due to big Melbourne event but good check in. The room was very clean and modern. Great facilities except no shower cap. Lucky I had one on me. Could do with more milk in fridge. Phone instructions near the phone would be great so you don't have to hunt... More 

Was this review helpful? Yes 1
Antony R, Front Office Manager at The Sebel Melbourne Docklands, responded to this review

Hi Bernadette, Thank you for taking the time to review your stay, I am glad you found your stay clean and comfortable and I appreciate your detailed feedback on the individual elements of your stay. On your next visit please do feel free to contact reception 24 hours who would be able to provide you with a shower cap, extra... More 

Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

On arrival, we were told we had been upgraded. The room was very clean and comfortable, it had everything we needed. My husband needed a phone charger for his iPhone. Andrew, on reception, gave him a charger to use during our stay.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
Antony R, Front Office Manager at The Sebel Melbourne Docklands, responded to this review

Hi Oldies805, Thank you for taking the time to review your stay with us at The Sebel Docklands, it's lovely to read that you enjoyed your stay, the upgrade, and the great assistance from Andrew. We hope to see you back with us again soon. Warm regards, Antony More 

Perth, Australia
Level Contributor
83 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Check in was swift and efficient and our room was clean and tidy. We booked a two bedroom apartment and it was spacious and very well equipped with new pots and pans and lovely bed linen Bathroom amenities were excellent and all in all we were pleasantly surprised how inexpensive the hotel was Recommended

Was this review helpful? Yes 1
Antony R, Front Office Manager at The Sebel Melbourne Docklands, responded to this review

Hi ChrisWalsh, Many thanks for your feedback, it's very pleasing to read that you enjoyed your stay and found the apartments spacious and well equipped. We hope to see you back again in the not too distant future. Best regards, Antony More 

Sydney, Australia
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Sebel Docklands is the only place to stay around Docklands. The apartments are new, well-appointed and spacious. The fitness centre at the Sebel is excellent, the pool is a must for chilly Melbourne winters (indoors and refreshing). The only downside is that this part of Docklands is a little away from the Melbourne's CBD and there is not much... More 

Was this review helpful? Yes
Antony R, Front Office Manager at The Sebel Melbourne Docklands, responded to this review

Hi Thelly76, Thank you for taking the time to review your stay with us, we do appreciate the feedback and it's lovely to read that you enjoyed your stay and rated the experience 5 out of 5. We do look forward to welcoming you back again on your return to Melbourne. On your next stay we would be delighted to... More 

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