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Crown Promenade Melbourne

4.5 of 5 8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
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Certificate of Excellence 2014
Crown Promenade Melbourne
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1,306 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Crown Promenade Melbourne
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Kuala Lumpur
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 14, 2012

I stayed for 4 nights during a conference. The good stuff first: The room is spacious and clean. Comes with slippers and bathrobes. Bed is comfortable and fluffy pillows. Breakfast is good, fairly good selection. I wished it was highlighted that there is no bathtub because I like to soak my weary feet at the end of the day. The... More 

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Australia
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed October 10, 2012

I stayed at the Promenade during a conference that was held there and on that experience alone, I would stay there again. I think it is very much suited to the business traveller or for shortish stay holidays. I am a fan of apartments for more than a few days so am a little biased there. The property was immaculate,... More 

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Melbourne, Australia
Contributor
15 reviews 15 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 10, 2012

Stayed here for 1 night on the relax package which included accommodation, parking and breakfast. Room was clean and well appointed. Great view to the bay. Breakfast was OK, but nothing fancy. Location is great, very easy access to the city.Check in was quick and easy. Did have a problem with our room keycard not able to operate the lift.

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Bunbury, Australia
Top Contributor
77 reviews 77 reviews
24 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed October 10, 2012 via mobile

We stayed here for a couple of nights while on business, was really impressed with location, service, Tonic Bar, room was on a corner, which gave us a awesome view of the city. Absolutely recommend this place, but I am sure a lot people would already agree, as it was busy. The rooms are modern, and fresh. Love it, definitely... More 

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kuala lumpur
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 9, 2012

I stayed at the Crown Promenade last week. The room was decently sized and furnitures were arranged in such a way that it creates an impression of spaciousness. Breakfast was standard fare but nevertheless excellent. Will definitely stay again on my next trip. Location is next to Crown casino and Southbank, so you have access to the multiple restaurants there.... More 

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Brisbane
Top Contributor
81 reviews 81 reviews
57 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed October 9, 2012 via mobile

Excellent hotel with good service and extremely well located for the Southbank precinct, the cbd and the conference centre. More restaurants nearby than can be sampled in one visit . Good rooms and great sleep.

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Swindon, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 9, 2012

This was our final destination on a 3 week Australian holiday. First impressions were not great. We were checked in by the duty manager on the 1st October - I don't think the hotel was overly busy as this was a public holiday. The said receptionist/duty manager was void of personality and unwelcoming, only interested in trying to sell us... More 

Was this review helpful? Yes 1
Greg M, General Manager at Crown Promenade Melbourne, responded to this review

Thank-you for taking the time to let us know about your stay. Firstly accept our apologies if you felt the Duty Manager was not accommodating with your late check-out request. As your original request was for a 5pm check-out on a Saturday we offered a discounted fee which was substantially less than the normal 1/2 day charge we would apply... More 

Contributor
18 reviews 18 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 9, 2012

I've stayed at all three Crown hotels in Melbourne many times this year. Promenade is the 4.5 star lower level hotel of the three, but an equally quality hotel. The rooms are not as big as the other two hotels, but thoughtfully furnished and comfortable. I would certainly stay here in preference to Metropol (which I find dindgy and stuffy).... More 

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MELBOURNE
Top Contributor
62 reviews 62 reviews
17 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed October 8, 2012

We managed to get a "special" deal as we were attending a conference on the Saturday so we decided to make a complete weekend of it. The staff were courteous and very efficient and the hotel was very comfortable and not noisy unlike some hotels we have stayed in. My only complaint was the cost of parking - we had... More 

Was this review helpful? Yes 1
Shanghai, China
Contributor
13 reviews 13 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed October 8, 2012

On the positive side, the people were friendly and the room was bright. But I can't get over the cost for what you get. I stayed at a much nicer leading brand 5 star in a beautiful area of Cental Melbourne the night before for less. In addition to the high rate, you need to fork over a chunk of... More 

Was this review helpful? Yes 1
Greg M, General Manager at Crown Promenade Melbourne, responded to this review

Thanks for taking the time to review our hotel. Our rates are competitive with other hotels and they do fluctuate based on demand and special events, we also have packages which include breakfast and parking which is an option to consider. By calling the hotel direct to make your booking we can ensure you receive the best available rate. We... More 

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Additional Information about Crown Promenade Melbourne

Address: 8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crown Promenade Melbourne 4.5*
Number of rooms: 465
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Also Known As:
Hotel Crown Promenade
Hotel Style:
#11 Spa Hotel in Melbourne
#20 Romantic Hotel in Melbourne
#21 Business Hotel in Melbourne
#21 Family Hotel in Melbourne
#25 Luxury Hotel in Melbourne

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