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Crown Promenade Melbourne

4.5 of 5 8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
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Crown Promenade Melbourne
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1,335 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Crown Promenade Melbourne
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Montreal, Canada
Contributor
18 reviews 18 reviews
10 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed April 18, 2013

We stayed here for 1 night on our last night in Melbourne thanks to cashing in our airline miles. The hotel is very modern and the room was very clean. We would highly recommend this hotel. It is very well located. WiFi was $25 per day. I find that quite expensive, but I was not surprised.

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Adelaide, Australia
Senior Contributor
21 reviews 21 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 18, 2013

Everything was amazing. We had a room on the top floor with views of the ocean. Beds were very comfy. Service was brilliant. I could not find a single fault with the room or hotel in general. We didn't try room service but the mesh restaurant on the first floor is amazing for breakfast.

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Auckland Region, New Zealand
Top Contributor
115 reviews 115 reviews
22 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed April 13, 2013 via mobile

Great hotel clean and staff are great - bed is comfy and as great window seat to watch the world go by but no free wifi it is $25 a day! And room service is not as good as it should be food wasn't hot not even warm and salt was cracked up and didn't work, last time there was... More 

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Greg M, General Manager at Crown Promenade Melbourne, responded to this review

Thanks for taking the time to review Crown Promenade, it was terrific to read you had a great stay and that you found the hotel to be “clean and staff are great” – our team will appreciate the positive feedback. Your comments in relation to the price of the internet and the Room Service have been noted and will be... More 

Melbourne, Australia
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 12, 2013

My husband & I stayed here on Easter Sunday as we had tickets to Empire that night. We took advantage of a hotel club deal which offered room, valet parking and late checkout for $200. The hotel is clean, stylish, comfortable and well located. The room has everything needed for a great stay -very comfy king sized bed, amenities, ample... More 

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Ohio
Top Contributor
87 reviews 87 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed April 10, 2013

Everything about Crown Promenade is stylish and just ... ... the good quality soaps and lovely views, Crown provides a slice of luxury,...quiet and spacious. The access to everything on the Southbank makes this hotel convenient to the rest of downtown Melbourne.

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Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 10, 2013 via mobile

I booked this hotel for my last night on Easter Sunday as I thought the shops were going to be closed on that day and that I'd have trouble finding things to do. The room itself was great and it was only a standard room. I had room service breakfast and the lady that served me was very polite and... More 

Was this review helpful? Yes 1
Adelaide, Australia
Contributor
14 reviews 14 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 9, 2013

My friend and I booked the Crown Promenade for two nights to see a concert in Melbourne. Check in and check out were both excellent, our room had two very comfortable Queen sized beds and the shower was fantastic. As we had late nights and needed a sleep in, the room suited us because it was very quiet. We heard... More 

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Tasmania
Senior Contributor
26 reviews 26 reviews
24 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed April 8, 2013

Clean, comfortable & very quiet - probably one of the quietest hotels I have ever stayed in. No complaints at all and I'm pretty fussy. Check in was a little slow. Rooms were spacious and well maintained. Buffet breakfast was good at $29.

Was this review helpful? Yes 1
2 reviews
1 of 5 stars Reviewed April 8, 2013

I stayed one night on business trip and found that the guest booklet does not honestly provide T&Cs for all hotel services. I found that VGA cables are described as available from the concierge and called to get one. I was told that the rent :) will cost me $15. The guest booklet that marks every paid service as "Charges... More 

Was this review helpful? Yes 2
Greg M, General Manager at Crown Promenade Melbourne, responded to this review

Thanks for taking the time to review Crown Promenade. Unfortunately due to the number of services and facilities in the hotel and wider complex it is not viable to place in the compendium all the T&C’s – however we do have a guest services centre which operates 24/7 who are always more than happy to assist with any questions which... More 

Melbourne
1 review
4 of 5 stars Reviewed April 8, 2013

I've stayed at all 3 of the Crown hotels in Melbourne. This is my 2nd time at the Promenade but this time it wasn't as good as last time. Positive points - Very friendly staff - super helpful - Easy access to the casino (my favourite of all 3 hotels) - Love the lounge chair along the window so you... More 

Was this review helpful? Yes
Greg M, General Manager at Crown Promenade Melbourne, responded to this review

Thanks for sharing your recent experience with us. It was good to read that you found the staff “very friendly – super helpful”, and that you enjoyed the views and dinner, your comments will be passed onto the team which take great pride in their service delivery. It did concern us to read about the dust in your room and... More 

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Additional Information about Crown Promenade Melbourne

Address: 8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crown Promenade Melbourne 4.5*
Number of rooms: 465
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Also Known As:
Hotel Crown Promenade
Hotel Style:
#11 Spa Hotel in Melbourne
#20 Romantic Hotel in Melbourne
#21 Business Hotel in Melbourne
#22 Family Hotel in Melbourne
#23 Luxury Hotel in Melbourne

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