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Crown Promenade Melbourne

4.5 of 5 8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
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Crown Promenade Melbourne
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Crown Promenade Melbourne
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1,198 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Crown Promenade Melbourne
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Auckland, New Zealand
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed April 23, 2013

We stayed here for 3 nights and felt very comfortable with a nice room and great view. The rooms are tastefully furnished with a modern feel and our bathroom was huge. Location wise the hotel is on the Southbank, in a quiet area yet close to the casino and adjacent facilities. It is a walk across to the main shopping... More

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Melbourne, Australia
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 20, 2013

Stayed here a number of times its always been a decent hotel for the price, good service and clean decent sized rooms. Not as good as the other two Crown Hotels but nonetheless a very comfortable place to stay.

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Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 20, 2013

My boyfriend and I stayed here over the weekend. Very modern hotel with stylish rooms. Absolutely loved the view from our room! Staff were friendly but could have been a bit more helpful. We had trouble accessing our room with the cards we were given. After trying several times we decided to go back to reception to ask for help.... More

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Greg M, General Manager at Crown Promenade Melbourne, responded to this review

Thanks for taking the time to share your recent experience at Crown Promenade. Whilst it was wonderful to read you had a ‘fantastic time’ the way in which the staff responded to your keys not working certainly could have been handled better, please accept our apologies. We appreciate it’s the ‘little things’ that make you stay special and our team... More

Melbourne, Australia
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed April 20, 2013

I stayed with my five year old little girl and it was nice for a short break. It's a good location to shopping and local attractions. The pool area was great and a big plus with a little one. The room was just ok, and l think for what you pay was a little average and l expected more. In... More

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cheshire
Contributor
17 reviews 17 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 19, 2013 via mobile

Previously have stayed at the metropol & thought would give this one ago. Got a bit lost following signs from inside crown & ended up at the conference centre! Eventually found it & checked in with ease. Room was clean but no wow factor! Took the kids to the pool which was good but no stunning view- been spoilt by... More

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Top Contributor
51 reviews 51 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed April 19, 2013

If you like casinos and typical restaurants and surrounds this is the place. Clean comfortable however Melbourne has heaps more to offer. Close to the river and restaurants easy walk to the city. Helpful concierge and hotel staff . Movies , shops and restaurants all close at hand , pleasant stay however clinical

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Montreal, Canada
Contributor
20 reviews 20 reviews
12 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed April 18, 2013

We stayed here for 1 night on our last night in Melbourne thanks to cashing in our airline miles. The hotel is very modern and the room was very clean. We would highly recommend this hotel. It is very well located. WiFi was $25 per day. I find that quite expensive, but I was not surprised.

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Adelaide, Australia
Senior Contributor
21 reviews 21 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 18, 2013

Everything was amazing. We had a room on the top floor with views of the ocean. Beds were very comfy. Service was brilliant. I could not find a single fault with the room or hotel in general. We didn't try room service but the mesh restaurant on the first floor is amazing for breakfast.

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Auckland Region, New Zealand
Top Contributor
115 reviews 115 reviews
22 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed April 13, 2013 via mobile

Great hotel clean and staff are great - bed is comfy and as great window seat to watch the world go by but no free wifi it is $25 a day! And room service is not as good as it should be food wasn't hot not even warm and salt was cracked up and didn't work, last time there was... More

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Greg M, General Manager at Crown Promenade Melbourne, responded to this review

Thanks for taking the time to review Crown Promenade, it was terrific to read you had a great stay and that you found the hotel to be “clean and staff are great” – our team will appreciate the positive feedback. Your comments in relation to the price of the internet and the Room Service have been noted and will be... More

Melbourne, Australia
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 12, 2013

My husband & I stayed here on Easter Sunday as we had tickets to Empire that night. We took advantage of a hotel club deal which offered room, valet parking and late checkout for $200. The hotel is clean, stylish, comfortable and well located. The room has everything needed for a great stay -very comfy king sized bed, amenities, ample... More

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Additional Information about Crown Promenade Melbourne

Address: 8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crown Promenade Melbourne 4.5*
Number of rooms: 465
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Also Known As:
Hotel Crown Promenade

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