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All 170 Melbourne hotels

Crown Promenade Melbourne

4.5 of 5 Hotel   |   8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
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Ranked #27 of 170 Hotels in Melbourne
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed March 27, 2013
Brussels-Man Lymington, United Kingdom
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1,168 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Crown Promenade Melbourne
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Lymington, United Kingdom
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed March 27, 2013

Great hotel, great service, great location for a city visit. So why do you get my back up by charging $25 a day to log on to the internet. Assuming all your guests log-in, which with these charges they probably don't, you will gross $3 Million a year just to install and maintain a few thousand dollars worth of equipment.... More

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Greg M, General Manager at Crown Promenade Melbourne, responded to this review

Thanks for sharing your recent stay with us, it was good to read about your positive comments in regards to us having a “great hotel, great service, great location” – this will be passed on to our team who take immense pride in their service delivery. We appreciate your concerns in relation to the internet charging and the quality of... More

Senior Contributor
30 reviews 30 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 26, 2013

I have been to this hotel on a number of occasions now, spent one night on the wekend for my wifes birthday, the room was a twin room with two queen beds in the room, very clean and comfortable. The pool is heated and indoor, spent a few hours there in th afternoon. This hotel is one of three hotels... More

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Adelaide, Australia
18 reviews 18 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 24, 2013

Arrived at 11am and expected to do a bag drop but we were able to check in straight away and go straight upto our room! My friend and I stayed in a twin room and we came to Melbourne for a concert and a spot of shopping. The located was excellent in terms of being close to the concert venue... More

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Perth, Western Australia, Australia
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 24, 2013

Was pleasantly surprised at the great location of this hotel - really close to the convention centre and south bank cafe strip and the cbd. The room was lovely (twin queen beds with a great view and a big window) and the staff were most helpful. Would definitely stay here again and would recommend it to my friends.

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Sydney, Australia
Top Contributor
60 reviews 60 reviews
25 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed March 24, 2013

Spent 4 nights at this hotel over the Grand Prix weekend as part of a package. Rooms: Pleasantly surprised by the size and quality of the standard 1 bedroom apartment. We were accommodated on 11th floor in a room with a terrific view looking down Queens Bridge Street to the Yarra river and also overlooking the Crown Casino. King bed... More

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Melbourne, Australia
Senior Contributor
39 reviews 39 reviews
26 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed March 23, 2013

We stayed at this hotel as we were booked into the Colonial Tramcar Restaurant and we could walk there in about five minutes. The rooms in this hotel are very spacious and beautifully decorated and spotlessly clean. The location is great for doing anything around Southbank or South Wharf all within walking distance and the tourist bus around Melbourne also... More

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3 reviews 3 reviews
3 of 5 stars Reviewed March 21, 2013

Foremost, the hotel and its services is what you would expect from a hotel of such standard. What I found annoying is that the hotel charge guests for getting access to the WIFI services. After paying the price of the room, what is so difficult for the hotel to offer complimentary Internet access? I have stayed in many hotels around... More

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Greg M, General Manager at Crown Promenade Melbourne, responded to this review

Thanks for sharing your thoughts on your recent stay with us. Whilst it was pleasing to read you found the services “what you expected from a hotel of such standard” we were disappointed to read of your dissatisfaction for being charged for internet. We absolutely take your comments on board as we are constantly reviewing the service experience of our... More

Senior Contributor
22 reviews 22 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 19, 2013

Me and my family stayed here during the Formula 1 weekend for 4 nights. We had the twin queen beds room and it's very comfortable. We are on the 7th floor with a decent view looking at Crown Tower and the street below. Hotel staff are helpful with baggage and very efficient check-in and check-out. This hotel will be one... More

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Sydney, Australia
Top Contributor
66 reviews 66 reviews
29 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed March 19, 2013

This Hotel is located at Southbank just behind the Crown Towers Casino. The rooms are well appointed and staff friendly and competent, The gym is reasonably equipped and pool is great. Room were of a good size and well presented. The WiFi internet access is A$25 per day - which I found expensive considering the expensive room cost. It is... More

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Horsham, Australia
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 18, 2013

we living 3 hours away in a country town, come to melbourne 3-4 times a year. this place is friendly, helpfull and every thing at our doorstep. Having a young family the advantages are beautifull pool , resturants and entertainment on site. Rooms are bright and clean . coming down during winter most times everything is under one roof to... More

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Additional Information about Crown Promenade Melbourne

Address: 8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crown Promenade Melbourne 4.5*
Number of rooms: 465
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Also Known As:
Hotel Crown Promenade

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