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Crown Promenade Melbourne

4.5 of 5 8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
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Certificate of Excellence 2014
Crown Promenade Melbourne
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1,228 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Crown Promenade Melbourne
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Perth, Australia
Contributor
20 reviews 20 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 28, 2013

After staying at Crown Towers for the previous 4 nights, you definitely notice the difference in quality at Crown Promenade which is the more affordable property within the Crown complex. Staff at check in were friendly and allowed me to check in early. They also were very helpful when my friend needed to get into the room while I was... More 

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Sydney, Australia
Contributor
20 reviews 20 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 27, 2013

Stayed overnight with family when going to see Liverpool FC match. Hotel is new, fresh and the room was everything you need. Breakfast very good, and the location is perfect. It is over the river from the city, but a nice walk either along the bank or straight across. It does join directly to the Casino, or better still to... More 

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Senior Contributor
46 reviews 46 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed July 26, 2013 via mobile

This was the last leg of our British lions trip and this hotel is just fab ! Very Las Vegas though and the clever design means you can access the casinos and nightlife as much or as little as you want . Dining options in the complex are huge and we had excellent meals there ! Great staff and a... More 

Was this review helpful? Yes
Greg M, General Manager at Crown Promenade Melbourne, responded to this review

Thanks for the terrific review, it’s wonderful to read how much you enjoyed your stay and your positive comments will be shared and appreciated by the Team. We’re glad to read to enjoyed all the facilities the Hotel and wider resort has to offer. More 

Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 23, 2013

We stayed at the Crown Promenade for the PAX convention. Was a great hotel, the room was great, everything was clean, the bathrooms were nice. The TV had so many channels! It was great watching Adventure Time and Regular Show marathons while getting ready to go out! The only down side to my trip was the door keys! I had... More 

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Newcastle, Australia
Top Contributor
53 reviews 53 reviews
25 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed July 22, 2013 via mobile

A flying visit to Melbourne for business. Crown Promenade is conveniently located to all the amenities in Southbank. Room is clean and well presented with staff attentiveness that you would expect. The only suggestion would be is more pillows on the bed. With only 2 on the bed and one spare in the cupboard. Just a small thing that I... More 

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Greg M, General Manager at Crown Promenade Melbourne, responded to this review

Thanks for letting us know about your recent stay at the Crown Promenade Melbourne. Our Housekeeping department will really appreciate your positive comments about the presentation of the room as they work hard to ensure the rooms are kept immaculate. We understand feather pillows may not be to everyone’s liking however we do have some spare foam pillows in the... More 

Bromsgrove, United Kingdom
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed July 22, 2013

Spent 4 nights here with my wife as part of a group during recent Lions rugby tour. Well located close to Southbank restaurants and bars the bedroom accommodation is of a very high standard, lobby and public rooms modern and bright, splendid infinity pool while service was also excellent. On the downside the food was disappointing while the laundry was... More 

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Melbourne, Australia
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 22, 2013

We love the convenience of this hotel, it is so easy to get everywhere from here, or you can just stay within the Crown precinct. We did note two small issues, a unhappy staff member in the Mesh Restaurant. Then at check out we asked for our bags to be brought down from our room, we were told a 10... More 

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Adelaide, Australia
Contributor
11 reviews 11 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 21, 2013

This was our 3rd time staying here, and we still plan to come back! We got a good deal on the room, saw it on a 3rd party website - called through to Crown reservations and they were happy to match it. We were so excited to sleep on the bed here. It was the most comfortable one either of... More 

Was this review helpful? Yes
Greg M, General Manager at Crown Promenade Melbourne, responded to this review

Thanks for sharing your recent stay at the Crown Promenade Melbourne with us, it was gratifying to read that you felt the experience was “still awesome after staying for 3rd time”. We recently upgraded all our beds and we’re glad you found them “the most comfortable one either” of you had slept in. Your feedback in relation to the friendly... More 

Perth, Australia
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed July 20, 2013

I stayed here for a total of 5 nights during July 2013. I initially wanted to book a room in the Crown Towers - but the room I wanted had no availability, so I had to settle for Crown Promenade instead. I am very happy that I stayed here. The decor is modern (as one would expect) and the service... More 

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Melbourne, Victoria, Australia
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed July 17, 2013

Excellent excellent excellent. Cannot fault our stay at Crown Promenade. Kids loved it, hubby and I too. Room was clean and well appointed, great giant shower, pool was lovely, room service up to scratch. It was great. Affordable luxury.

Was this review helpful? Yes
Greg M, General Manager at Crown Promenade Melbourne, responded to this review

Thanks for the terrific review, your comments will be passed onto our staff who will appreciate your positive comments! It was a pleasure to read your family had an enjoyable stay, we receive a lot of positive comments about our heated pool and the biggest problem you’ll have is getting them out. Thanks again and we look forward to welcoming... More 

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Additional Information about Crown Promenade Melbourne

Address: 8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crown Promenade Melbourne 4.5*
Number of rooms: 465
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Also Known As:
Hotel Crown Promenade
Hotel Style:
#11 Spa Hotel in Melbourne
#20 Romantic Hotel in Melbourne
#21 Family Hotel in Melbourne
#22 Business Hotel in Melbourne
#24 Luxury Hotel in Melbourne

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