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All 171 Melbourne hotels

Crown Promenade Melbourne

4.5 of 5 Hotel   |   8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
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87%
Ranked #24 of 171 hotels in Melbourne
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
rajiv7741 New Delhi, India
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1,067 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Crown Promenade Melbourne
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New Delhi, India
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

our stay in crown promonade melbourne v good & casino adjoining hotel xlent experience. verynear to flinders street market , restaurants malls tram station . breakfast also very good staff very helpfull

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Greg M, General Manager at Crown Promenade Melbourne, responded to this review

Dear rajiv7741, Thank you for your feedback regarding your recent stay at Crown Promenade - Melbourne. We're fortunate indeed to have so much entertainment at the Resort and we're glad you enjoyed the experience. Our staff will be pleased to read that you found them to be "very helpful". Hopefully, we’ll have the opportunity to welcome you back again soon. More

Adelaide, Australia
Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My Father and I recently stayed in this hotel as part of a deal, Pay for 2 nights and get 3rd for free. The location of this place is amazing. You have eveything you need within walking distance, including Casino, Cinemas and lots of food eating places. It is also walking distance to city centre and Etihad Stadium. Upon arrival... More

Was this review helpful? Yes 2
Harrisburg, Pennsylvania
Top Contributor
81 reviews 81 reviews
26 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was here for a conference and was very pleased with this hotel. Every staff member was extremely polite and helpful. My room was very clean and quiet. The breakfast was excellent with a wide variety of food. The location was great with easy access to the conference center as well as to the hub of downtown.

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Greg M, General Manager at Crown Promenade Melbourne, responded to this review

Dear bluebnt, Thank you for the terrific review from your recent stay at Crown Promenade - Melbourne. We are constantly looking at ways to improve the offering and experience for our guests and as such, we're very appreciative to read that you were “very pleased with this hotel” and found our staff to be “extremely polite and helpful”. Thank you... More

nyc
Top Contributor
78 reviews 78 reviews
78 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is not an attack on the hotel - it's a perfectly fine hotel. Modern well equipped rooms, relatively good location, access to various restaurants/facilities at Crown, good enough service. My personal issue with Promenade is that it's simply not worth the money. My associate and I get given rooms as he is a Signature Club black label/vip gambler, I... More

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Greg M, General Manager at Crown Promenade Melbourne, responded to this review

Dear ladyfitch, Thank you for your feedback, we appreciate the detailed response to give us a better understanding on our guests’ perspective and how we can improve our Service and Product. We appreciate that the décor may not be to everyone’s taste, however we're fortunate to have 3 distinctly different styled hotels all located on the one site. Our rates... More

Cheadle, United Kingdom
Contributor
11 reviews 11 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for 6 nights attending a conference. I had a room on the 23rd floor with a fantastic view out over the Yarra and beyond. The bedroom was mnodern, very comfortable bed, walk in shower, mini-bar, working desk and a chaize-lounge by the floor to ceiling windows! The only bit about the rooms I felt could be improved is... More

Was this review helpful? Yes 1
Sydney, Australia
Top Contributor
55 reviews 55 reviews
23 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Here for business at a conference at the hotel. Has all you need,quite new but not the same obviously as crown towers as the price shows. Basic and simple but still all the facilities you'd need. Nice room service menu. Easy access across to the Casino and to the riverbank ( not that close but maybe 5 minutes walk). If... More

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Mittagong, Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed for 3 nights in a twin room with our 2 children. Room was modern, clean and tasteful. A bit of a squeeze fitting 2 queen beds into the room, but it didn't really bother us. We were on the 22nd floor and the views of the city from the floor to ceiling windows in the room were amazing! Location... More

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Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

This hotel is tastefully modern, well furnished, bed and pillows excellent and everything very clean. Room service for dinner was wonderful, delicious food and promptly delivered. Small complaint - there were only 4 sachets of coffee, however there was no problem getting more. Staff were most curteous and helpful. Would definitely stay there again.

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Melbourne, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed for the Winter Warmer Package in the second week of the school holidays. The staff were extremally helpful with directions for wheel chair access around Crown, sending a microwave to our room, check in and out . . . The staff at the Deck were very friendly and helpful with our questions and making lovely coffees. The stay... More

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bairnsdale
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the moment we arrived ( 3 hours earlier than check in time) til the late 12pm checkout time two days later, we felt spoilt with service. The room was very clean, bed hugely comfortable and view entertaining. Breakfast downstairs was excellent value for money and better than we had eaten the day before at southbank, not quite as exceptional... More

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Additional Information about Crown Promenade Melbourne

Address: 8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crown Promenade Melbourne 4.5*
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Also Known As:
Hotel Crown Promenade

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#10 Spa Hotel in Melbourne #19 Romantic Hotel in Melbourne #24 Business Hotel in Melbourne #24 Luxury Hotel in Melbourne #24 On the Beach Hotel in Melbourne #26 Family Hotel in Melbourne
Hotel Class
Official Description (provided by the hotel)
Relaxed, award-winning and thoroughly modern, Melbourne's Crown Promenade offers you a fresh perspective on how good a hotel can be. Located in the heart of the action - Melbourne's vibrant Southbank entertainment precinct and directly linked to the exciting Crown Entertainment Complex, Crown Promenade is also close to the CBD, the Melbourne Exhibition Centre and the city's most famous arts and sporting facilities. Eat and drink in style at Mesh restaurant or Tonic Bar, relax by the pool or take a walk to the 24 hour action of Melbourne's Crown Entertainment Complex. Sleep, eat, work or play - you can do it all in style at Crown Promenade.- Winner for ‘Deluxe Accommodation’ in the 2009 Qantas Australian Tourism Awards- Winner of the ‘Superior Accommodation Hotel of the Year’, in the 2009 Australian Hotels Association (AHA) Awards Victoria ... more   less 
Number of rooms
465

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