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Crown Promenade Melbourne

4.5 of 5 8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
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Certificate of Excellence 2014
Crown Promenade Melbourne
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1,341 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Crown Promenade Melbourne
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Wantirna, Australia
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at Crown Promenade Hotel last night when we went to the opening night of The Lion King. The room was large and included everything you could want. Nice bathroom with a big shower recess - really big. The only downer was the bed. Although big, it was not comfortable, and the pillows were shockers. If we stayed again,... More 

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Hopewell, Virginia
Top Contributor
162 reviews 162 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for three nights while on a two week whirlwind tour of Australia. The casino is on site. I also enjoyed the fitness facility. The adjoining food court made for a quick meal. The beds were comfy and the pillow menu was a nice touch. It's location on the river walk was an added bonus. I truly enjoyed this... More 

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Victoria Park, Australia
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago

stayed for two nights for my 18th birthday and felt that i paid too much for the room i was given. was hoping for a better view. but the staff were amazing, i usually don't stay in fancy hotels and this one is really beautiful. amazing pool. loved the way we didn't have to go outside to get to the... More 

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Adelaide, Australia
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My room was very clean and had everything you would expect from a high end hotel. Bed was very comfortable and the room was very quiet so you can expect to have a good nights sleep. There is one huge window in each room with a window seat but sadly I was looking over a huge roof and a main... More 

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Kampala, Uganda
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The room was very clean and well appointed. The staff were friendly but not overly helpful. Meals were good but sometimes the hot food wasn't. The porters and concierge were very good. I wouldn't rush out and book this if I was organising a conference as meeting rooms were spread a long way. Morning and afternoon teas lacked variety.

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Greg M, General Manager at Crown Promenade Melbourne, responded to this review

Thank-you for taking the time to review your recent stay. We appreciate the positive comments that the “room was very clean and well appointed” and that the “porters and concierge were very good” which will be shared and appreciated by our Team. Your comments in relation to the consistency and temperature of the food have been noted and passed onto... More 

Top Contributor
67 reviews 67 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My wife and I spent two nights at the Crown Promenade Hotel and loved our stay. We were given a room on the 23rd floor which had a spectacular picture window that provided a wonderful view of the city. The room was nicely decorated. We found the lounger along side the window very interesting. We particularly liked the walkway across... More 

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Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent hotel, haven't stayed here for quite a number of years but would certainly recommend it to anyone that is thinking about staying here. We have stayed at all 3 crown hotels and would say this ons is right up there with Crown Towers and better than Metropol

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Greg M, General Manager at Crown Promenade Melbourne, responded to this review

Thanks for the fantastic review and positive comments! We really appreciate your return patronage and it’s good to read that even after having not stayed for a few years you would “certainly recommend it to anyone”. Our Team work diligently to ensure our standards are maintained and will really appreciate your kind words. Hopefully we’ll see you again in the... More 

Sydney, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

Brilliant facility and does not over charge just because of the demand the casino generates. It is very convenient to the crown casino entertainment area for easy access. Very nicely laid out little room with fantastic amenities.

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Greg M, General Manager at Crown Promenade Melbourne, responded to this review

Thank-you for sharing your recent stay with us. It’s wonderful to read you found us a “Great location for a Crown Event”- we are fortunate to have a number of Conference and Event facilities which can cater for any occasion. The air-bridge connecting the hotel to the resort is a safe and convenient way to navigate around the complex. With... More 

Hobart, Australia
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

very close to to the DFO and a lot of south bank spots. I usually stay here when im in Melbourne just for a night or 2, its easy to get to the CBD and the casino usually has something happening which is just downstairs from the room.

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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

I enjoyed every minute of this stay- nice sized rooms, king beds, floor to ceiling windows to see gorgeous views of Melbourne, trendy with a 5 or so minute walk (indoors) to get you straight into the casino floor. Few minutes walk from flinders street and you are right in the City- plus prime position for any sporting events 20... More 

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Additional Information about Crown Promenade Melbourne

Address: 8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crown Promenade Melbourne 4.5*
Number of rooms: 465
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Also Known As:
Hotel Crown Promenade
Hotel Style:
#11 Spa Hotel in Melbourne
#20 Romantic Hotel in Melbourne
#21 Business Hotel in Melbourne
#21 Family Hotel in Melbourne
#24 Luxury Hotel in Melbourne

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