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All 171 Melbourne hotels

Crown Promenade Melbourne

4.5 of 5 Hotel   |   8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
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Ranked #24 of 171 Hotels in Melbourne
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
284Ont Guelph, Canada
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1,126 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Crown Promenade Melbourne
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Guelph, Canada
Contributor
11 reviews 11 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at teh Crown Melbourne for a week for a conference. Our room was ready early which was fantastic after a 15 hour flight. The breakfast buffet was marevellous. Access to the confernece and casino was easy.

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Geelong, Australia
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at Crown promenade and found it extremely convenient to both the Crown complex and the shopping precinct in the city of Melbourne. Not terribly different, in fact, to Crown Metropol in respect of position, layout of the room and access to the crown complex and the city.

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Adelaide, Australia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This hotel is directly accross the road from the Crown Casino. The staff were very friendly and helpful. Good place to stay which is away from the crowds of the Casion but close to the facilities provided by the Casino.

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Greg M, General Manager at Crown Promenade Melbourne, responded to this review

Thank you for the kind feedback after you recent stay at Crown Promenade. I will make sure I share with our staff that you found them "very friendly and helpful”. We always endeavour to exceed our guest’s expectations and I am pleased to hear you had a positive experience. Our location is certainly very convienient in terms of providing easy... More

Euston
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Crown Promenade Melbourne for 3 Nights at the start of August. I managed to get a awesome night rate during the winter sale. Staff were friendly from checking in to checking out and even packing the car. The room was great and heaps of room. Everything you needed was at the push of a button. It... More

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Adelaide Hills, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed 1 night for the WWE, was impressed at the ease of getting around to different restaurants, room was tidy and having robes for both my son and I was a little special. Would be a great place for a couple due to accessing the Casino etc Lastly the service by staff was exceptional.

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Greg M, General Manager at Crown Promenade Melbourne, responded to this review

Thank you for your fantastic comments about your recent stay at Crown Promenade. The undercover airbridge is a convenient way to access the other parts of the resort, including a variety of entertainment and dining options. Your positive feedback in relation to the exception service you received will be shared with our team. I'm sure they will appreciate it. We... More

Senior Contributor
39 reviews 39 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had a two night at the Crown Promenade during a conference held in the hotel itself. I couldn't fault the service, everyone very friendly and helpful. The room was nice, meet my needs and clean on my return every evening. The breakfast buffet each morning had a wide range to choose from. Overall a very pleasing stay.

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2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I stay regularly at the Crown (business) and its OK. Everything is available for a price, but that is Crowns Mantra so nothing odd there. The level of support for ICT is woeful, completely unable to understand what is required when a local AP fails to authenticate when a DHCP service becomes unstable. For goodness sake. If you are going... More

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Greg M, General Manager at Crown Promenade Melbourne, responded to this review

Thank you for taking the time to provide us with feedback about your recent stay at Crown Promenade. Firstly let me apologise for the issues you experienced whilst trying to connect to our free WiFi. We do have 24/7 technical support and workstations with internet which I hope was explained to you. If it is convenient we would appreciate the... More

Auckland
Contributor
20 reviews 20 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

My husband stayed here on business and I joined him near the end of the stay. Large corner room had a stunning view. The hotel is clean, efficient, handy to riverside walk, and has a lovely bar to relax in. Friendly service. But if you're looking for character or a distinctive Melbourne location maybe stay elsewhere. This hotel is one... More

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Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Wee stayed for a 3 day conference . The location of the hotel to Casino and restaurants was good. However the room was not cleaned until after 3 and room service on the one ocassion we uaed it was slow. The shower had low pressure and difficult to adjust temperature due to old tap system. Some basics such as shower... More

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Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Very impressive hotel when you 1st arrive into the lobby, rooms are big, comfortable beds, clean rooms, great city view from the 22nd floor, only short stroll to the convention centre and abundance of things to do and eat at. My only complaint would be the lack of taste in the breakfast buffet, there was a lot selection but didn't... More

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Additional Information about Crown Promenade Melbourne

Address: 8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Crown Promenade Melbourne 4.5*
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Also Known As:
Hotel Crown Promenade

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