We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crown Promenade Melbourne

4.5 of 5 8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
Hotel website
Hotel deals
Special Offer
Summer Saver
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Certificate of Excellence 2014
Crown Promenade Melbourne
Professional photos View all
Browse nearby
Crown Promenade Melbourne
Crown Promenade Melbourne
Crown Promenade Melbourne
Write a Review

1,203 reviews from our community

Traveler rating
    604
    451
    106
    17
    25
See reviews for
171
430
48
332
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (299)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (1203)
  • Mar-May only
    (297)
  • Jun-Aug only
    (324)
  • Sep-Nov only
    (306)
  • Dec-Feb only
    (276)
All months
Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed here for 3 Days over Derby Day weekend & had a fabulous time. This hotel is beautiful appointed & the staff are very friendly & helpful. The location could not be better. My only complaints were my room was on the 6th floor & had a view of the car park I wished I had ask for a... More

Was this review helpful? Yes
Sydney, Australia
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed yesterday NEW

I have stayed in this hotel a number of times over the years. My most recent stay did not disappoint. I had a great corner room which was spacious and well appointed. I like that they give you copies of the latest magazines in the room. There is a walk way over to the crown and river area which is... More

Was this review helpful? Yes
Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Nothing fabulous and nothing too bad either. There's nothing great in the actual Promenade building – but it doesn't matter as complexes all connect so you can be entertained, dined, wined undercover or outdoors (perfect for the random Melbourne weather!) I found it great base as I needed to be near the convention center and also perfect 15min stroll to... More

Was this review helpful? Yes
Melbourne, Australia
Contributor
20 reviews 20 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here as a weekend getaway while attending a function at Crown that evening and were so glad we made the choice to stay! The service from the staff was exceptional, from the moment we arrived with the valet parking, the checkin service, room service etc. The staff could not be more friendlier or helpful. We were on a... More

Was this review helpful? Yes
Adelaide, Australia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

This was the first time staying there and was unsure as to what to expect. I was really surprised by how friendly and approachable the staff were considering it is what I consider a posh hotel. The Room was amazing with a great view of the casino complex and city and I felt secure there despite travelling alone.

Was this review helpful? Yes
Melbourne, Australia
Reviewer
5 reviews 5 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Was given a crown gift by my boss and his wife and stayed here with my travel buddy on 8 Nov. This is my second stay here and have been extremely satisfied each time. Check in was seamless and staff very helpful. The king bed was very comfortable and they have the best pillows I have ever slept on. Breakfast... More

Was this review helpful? Yes 1
Launceston, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

First time staying at crown promenade. Love the place! Beautiful pool, comfy pillows, nice big windows to look at the Melbourne view. Easy access to casino area and lovely staff. I would recommend it here.

Was this review helpful? Yes 1
Greg M, General Manager at Crown Promenade Melbourne, responded to this review

Thanks for sharing your recent stay with us at the Crown Promenade. It is great to read that you “love this place” and that you found the staff were “lovely”. Our team will really appreciate your positive comments as they are constantly striving to exceed our guest’s expectations. Thanks again for the terrific review and hopefully we can welcome you... More

Sydney, Australia
1 review
3 of 5 stars Reviewed 1 week ago via mobile

$37 for two poached eggs and a takeaway coffee is poor value, even by Australian standards. For this price I had to queue for a table, queue for food, cook my own toast, then wait 10 minutes to be told smoked salmon is not available. Last week in Manhattan I had the same breakfast (plus salmon) in a comparable hotel... More

Was this review helpful? Yes 1
Greg M, General Manager at Crown Promenade Melbourne, responded to this review

Thank you for taking the time to provide feedback about your recent stay at Crown Promenade Melbourne. Firstly please accept our apologies that your breakfast experience did not meet your expectations. I can assure you that your comments have been passed onto the relevant manager for their review. Our buffet pricing is competitive when compared with similar hotels in Melbourne,... More

london
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice size room and nice size shower. Large comfy bed. Iron and ironing board in room. Complimentary Wi-Fi, but rather slow and only good for basic browsing. Use of pool and gym included. Good location and only a ten minute walk to Flinders Street station. The breakfast buffet is okay but if not included you can get a nice breakfast... More

Was this review helpful? Yes
Perth, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Enjoyed my two night business stay. In room dining was of a good quality and service was unfaulted. Clean and neat. The staff where professional, courteous and helpful. Location was excellent, though the adjoining conference rooms where somewhat of a labyrinth.

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Crown Promenade Melbourne? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crown Promenade Melbourne

Address: 8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crown Promenade Melbourne 4.5*
Number of rooms: 465
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Travelocity, Hotels.com, Booking.com, Priceline, TravelClick, Cheap Tickets, Agoda, HotelTravel.com, Despegar.com, getaroom.com, TripOnline SA, Odigeo and Tingo so you can book your Crown Promenade Melbourne reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Crown Promenade

381 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (341)
Viewed
Hotel & grounds (35)
Viewed
View from room (47)
Viewed
Room/suite (109)
Viewed
Pool/beach area (14)
Viewed
Bathroom (55)
Viewed
Dining (4)
Viewed
Other (77)

Management photos: Courtesy of the property manager

Viewed
All management photos (41)
Viewed
Hotel & grounds (15)
Viewed
Room/suite (13)
Viewed
Pool/beach area (4)
Viewed
Dining (2)
Viewed
Bathroom (2)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay