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All 170 Melbourne hotels

Crown Promenade Melbourne

4.5 of 5 Hotel   |   8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
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88%
Ranked #22 of 170 hotels in Melbourne
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed today
Ryan L
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1,111 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (273)
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English first
Senior Contributor
39 reviews 39 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed today NEW

I had a two night at the Crown Promenade during a conference held in the hotel itself. I couldn't fault the service, everyone very friendly and helpful. The room was nice, meet my needs and clean on my return every evening. The breakfast buffet each morning had a wide range to choose from. Overall a very pleasing stay.

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1 review
1 of 5 stars Reviewed yesterday NEW

I stay regularly at the Crown (business) and its OK. Everything is available for a price, but that is Crowns Mantra so nothing odd there. The level of support for ICT is woeful, completely unable to understand what is required when a local AP fails to authenticate when a DHCP service becomes unstable. For goodness sake. If you are going... More

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Auckland
Contributor
20 reviews 20 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

My husband stayed here on business and I joined him near the end of the stay. Large corner room had a stunning view. The hotel is clean, efficient, handy to riverside walk, and has a lovely bar to relax in. Friendly service. But if you're looking for character or a distinctive Melbourne location maybe stay elsewhere. This hotel is one... More

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Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 days ago NEW

Wee stayed for a 3 day conference . The location of the hotel to Casino and restaurants was good. However the room was not cleaned until after 3 and room service on the one ocassion we uaed it was slow. The shower had low pressure and difficult to adjust temperature due to old tap system. Some basics such as shower... More

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Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Very impressive hotel when you 1st arrive into the lobby, rooms are big, comfortable beds, clean rooms, great city view from the 22nd floor, only short stroll to the convention centre and abundance of things to do and eat at. My only complaint would be the lack of taste in the breakfast buffet, there was a lot selection but didn't... More

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Melbourne, AUS
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We were fortunate enough for Our 3 night stay to have a very high floor facing the Yarra so we could see the flames and the city skyline at night. I prefer this hotel to the opulence of Crown Towers to be honest . Kids loved the pool although it could have been a little warmer ... Great pillows, comfy... More

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Greg M, General Manager at Crown Promenade Melbourne, responded to this review

Thank you for sharing your recent experience at Crown Promenade Melbourne. Our team will certainly appreciate your positive comments and will be very pleased to know that your stay exceeded your expectations. We are pleased to hear that the kids enjoyed the pool and were impressed by the robes and slippers. Sounds like they really had fun! We are very... More

Birmingham, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This was a very good hotel and is perfect location. The hotel is very good and because it is part of a casino the are loads of good restaurants and nice food as well. The staff are very well trained and are very kind

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Hobart, Australia
1 review
5 of 5 stars Reviewed 1 week ago

Crown is a great place to stay. The only problem being the hold on the credit card of $100 per night for bond which you dont get back until 3 days after departure. Rooms are very clean and gorgeous. Views are spectacula, will definately be back.

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Greg M, General Manager at Crown Promenade Melbourne, responded to this review

Thank you for taking the time to review your recent stay at the Crown Promenade Melbourne. We loved reading that you found Crown a great place to stay and that the “rooms were clean and gorgeous”. Our team take immense pride in the appearance of our rooms and do all we can to ensure our guests have a relaxing and... More

Contributor
13 reviews 13 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband had business in Melbourne and we were put up at the Crown Promenade . The rooms were amazing , we had a beautiful King size bed which was extra comfy. The bathrooms were big and beautiful . We had a View of Melbourne casino and River and it was absolutely breath taking . The hotel is 10 min... More

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Sydney, Australia
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Me and my partner stayed here for a week in April 2014 the accommodation and included breakfast with our booking both were great. After having stayed in other casino hotels around Australia i can quite happily say this is by far the best i have been in over here. The staff are amazingly friendly and always willing to help with... More

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Greg M, General Manager at Crown Promenade Melbourne, responded to this review

Thank you for the taking the time to review your recent stay at Crown Promenade Melbourne. It is terrific to read that you found the “staff are amazing friendly and always willing to help”. Our team will certainly appreciate hearing such positive comments as we pride ourselves on doing all we can to ensure our guests have an enjoyable stay... More

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Additional Information about Crown Promenade Melbourne

Address: 8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Crown Promenade Melbourne 4.5*
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Also Known As:
Hotel Crown Promenade

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#9 Spa Hotel in Melbourne #16 Romantic Hotel in Melbourne #21 Business Hotel in Melbourne #22 On the Beach Hotel in Melbourne #22 Luxury Hotel in Melbourne #26 Family Hotel in Melbourne
Hotel Class
Official Description (provided by the hotel)
Relaxed, award-winning and thoroughly modern, Melbourne's Crown Promenade offers you a fresh perspective on how good a hotel can be. Located in the heart of the action - Melbourne's vibrant Southbank entertainment precinct and directly linked to the exciting Crown Entertainment Complex, Crown Promenade is also close to the CBD, the Melbourne Exhibition Centre and the city's most famous arts and sporting facilities. Eat and drink in style at Mesh restaurant or Tonic Bar, relax by the pool or take a walk to the 24 hour action of Melbourne's Crown Entertainment Complex. Sleep, eat, work or play - you can do it all in style at Crown Promenade.- Winner for ‘Deluxe Accommodation’ in the 2009 Qantas Australian Tourism Awards- Winner of the ‘Superior Accommodation Hotel of the Year’, in the 2009 Australian Hotels Association (AHA) Awards Victoria ... more   less 
Number of rooms
465

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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