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All 172 Melbourne hotels

Crown Promenade Melbourne

4.5 of 5 Hotel   |   8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
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Ranked #24 of 172 hotels in Melbourne
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 3 days ago
JacckieT Swan Hill, Australia
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934 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (220)
Date | Rating
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English first
Swan Hill, Australia
12 reviews 12 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Stayed again for a couple of nights with a dear friend and had another lovely visit. This hotel consistently delivers a high standard, from staffing to guest accommodation Congratulations and looking forward to our next visit !!

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Top Contributor
91 reviews 91 reviews
60 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

It was my second stay in this hotel. It's not the kind of hotel you will never forget (well, I had forgotten I stayed there before checking-in) but honestly, it is just very fine, always fine. The hotel room has everything you expect from such a hotel. No surprise, and no deception. I really enjoyed the view from my room.... More

Was this review helpful? Yes 3
Sydney, Australia
13 reviews 13 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

What a great hotel right on south bank and the hotel links you to the casino and/ or the shopping and great restaurants on southbank. Just a short walk to DFO at south wharf with great shops and even better bargains. The hotel offers a a hotel shuttle into the heart of Melbourne. But when in melb walking is easy... More

Was this review helpful? Yes 1
Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My family & I stayed at Crown Promenade on Sunday night and we were so happy with the treatment and experience. The rooms were extremely clean and tidy, well presented and the beds wer beautifully prepared. Your housekeeping team must be congratulated!!

Was this review helpful? Yes 1
Warrnambool, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

From arrival to check out all the staff were friendly and very helpful. Lovely room with a great city view. The restaurant meal was divine and the atmosphere on the Saturday evening was perfect. Our table was located right next to the band, we could still talk without being drowned out by it. Great location, staff, facilities & atmosphere! Can't... More

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MrAndrewCairns, General Manager at Crown Promenade Melbourne, responded to this review

Thank-you for taking the time to let us know about your recent stay at the Crown Promenade Melbourne. It was wonderful to ready you enjoyed your 15th Wedding Anniversary with us – and congratulations! Your positive comments “Great location, staff facilities and atmosphere” will be shared with our Team who take immense pride in their service delivery. Our F&B Team... More

Nelson, New Zealand
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Have stayed a few times before, love it! Best part to stay in Melbourne by far, can't beat the crown complex! Requested a high level room with city views, and we got that, love the pool area, makes this hotel, the only thing I'd say is the spa could be a bit warmer and it would be good if there... More

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MrAndrewCairns, General Manager at Crown Promenade Melbourne, responded to this review

Thanks for sharing your recent experience with us at the Crown Promenade Melbourne. We really appreciate the positive comments you’ve posted and good to know your stay was “Amazing as usual”. We love to read when our regular guests continue to enjoy the Services and Facilities, we are very fortunate to have such a large offering within the resort and... More

Biella, Italy
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for 2 nights because Crown Towers was fully-booked. Crown Promenade is very young and fresh atmosphere with a good service and great buffet breakfast. I moved to the Crown Towers for the last 2 nights and they took care of my luggages and I found them in my new room at Crown Towers...very good!

Was this review helpful? Yes 2
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We asked to move to a higher floor when we checked in, and at first he said they didn't have any available (we stayed over busy Christmas period). However, when we found that our original room had two double beds, we again asked for a room with one bed - luckily he found a higher floor, with a king bed.... More

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Top Contributor
55 reviews 55 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here on business for just two nights. My room was spacious, well equipped and spotless. Everything you need in a hotel room. At these prices I'd appreciate a complimentary bottle of water, but it's not a big deal. Free WIFI is standard and you can upgrade to faster services if you need to. I had room service consisting... More

Was this review helpful? Yes 1
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for one night in march on a Monday night. Good service great bed and view we stayed on 17th floor in the cheapest room. Very easy to walk from multi level carpark ($15 for 24hrs cheaper then any other parking near by) to the hotel and crown all easy access. Ask for a view of the river... More

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Additional Information about Crown Promenade Melbourne

Also Known As:
Hotel Crown Promenade
Address: 8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Family Hotel in Melbourne
#23 Luxury Hotel in Melbourne
#24 Business Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crown Promenade Melbourne 4.5*
Official Description (provided by the hotel):
Relaxed, award-winning and thoroughly modern, Melbourne's Crown Promenade offers you a fresh perspective on how good a hotel can be. Located in the heart of the action - Melbourne's vibrant Southbank entertainment precinct and directly linked to the exciting Crown Entertainment Complex, Crown Promenade is also close to the CBD, the Melbourne Exhibition Centre and the city's most famous arts and sporting facilities. Eat and drink in style at Mesh restaurant or Tonic Bar, relax by the pool or take a walk to the 24 hour action of Melbourne's Crown Entertainment Complex. Sleep, eat, work or play - you can do it all in style at Crown Promenade.- Winner for ‘Deluxe Accommodation’ in the 2009 Qantas Australian Tourism Awards- Winner of the ‘Superior Accommodation Hotel of the Year’, in the 2009 Australian Hotels Association (AHA) Awards Victoria ... more   less 
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