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Crown Promenade Melbourne

#27 of 172 Hotels in Melbourne
Certificate of Excellence
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8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
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Crown Promenade Melbourne
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1,447 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wodonga, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel never lets me down. You know what you are going to get. Each time it great. Staff are pleasant in all areas. I had clients this trip and they too were impressed. Great job to Greg Moore the GM and his team special mention to the tonic bar crew.

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Brisbane, Queensland, Australia
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Spent two nights for business and found an extremely modern, well-designed and clean hotel. Bar & restaurant were large and comfortable, rooms were clean, new and mine had a great view of Crown. Concierge staff were enormously helpful with sorting a package to be picked up and check-in and check-out was the fastest I have ever experienced. Only downside was... More 

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Malpas, United Kingdom
Top Contributor
56 reviews 56 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

With so many hotels to choose from, we took a chance on the Crown Promenade in Melbourne. We had an initial snag with the room, having booked a corner room, we were checked in to a standard King. I wasn't at all impressed with the initial response from the receptionist, felt like being fobbed off. However she did sort it... More 

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Senior Contributor
47 reviews 47 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed here for a few days and it is part of an enormous casino complex. It's clean, comfortable, service is good and an all round good hotel apart from the Breakfast served in the morning which wasn't great. Connected to a load of other hotels with other restaurants available so really shouldn't get in the way.

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Melbourne, Australia
1 review
2 of 5 stars Reviewed 4 days ago NEW

As a regular guest at the Crown Towers Melbourne, I've previously had the most incredible experience within two of the three hotels in the Crown complex, Crown Towers and Metropol hotels. However, when being greeted upon check-in to the very last hotel I'd yet to experience within the Crown complex, Crown Promenade, my night away began to be un-enjoyable. The... More 

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Bendigo
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Great location. Parked the car and left it for the whole weekend. Everything was in walking distance - shops, restaurants, entertainment. Walked to Rod Laver Arena from Promenade - 15 -20min. The staff were very friendly, the pool very clean as were the rooms.

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Strathalbyn, Australia
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Staying in this hotel was a pure joy. Anything that you required was either in the room already or a phone call away. The staff were all wonderful, very friendly and helpful. The view from our room was gorgeous and the room itself was extremely clean. The shower was to die for, it was huge. Loved the access to the... More 

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Melbourne, Australia
Top Contributor
78 reviews 78 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

great location... access to the crown complex however after staying at Crown Towers - it felt a little like a let down. I was lovely but I missed the marble bath with the tv....It was a reasonable trek to the main complex but would stay there again as the price was value for money... The beds and pillows are very... More 

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Sydney, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This place is fantastic it suited our stay perfectly when we recently visited melbourne for a human nature concert the staff were fantastic, the dinner and breakfast in the grill restaurant were superb and so close everything you want to be near even a free tram at the front door just an excellent place will definitely be back again highly... More 

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