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Mercure Melbourne Therry Street

4.0 of 5 43 Therry Street, Melbourne, Victoria 3000, Australia
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Mercure Melbourne Therry Street
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Mercure Melbourne Therry Street
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129 reviews from our community

Traveler rating
    30
    53
    36
    8
    2
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13
51
19
31
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Rotorua, New Zealand
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We really enjoyed our stay here! Just pop across the road to the Vic Markets! Short walk down town or take a tram! Staff very nice and helpful. Rooms clean and tidy. Basic requriements, however kitchen facilities if you require. Beds comfy. Would stay here again

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Nelson, New Zealand
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We stayed 6 night during the cup, had a room on the 9th floor but it was very noisy as it was opposite the kitchen, requested a change which they could offer after the second night, moved to the 12th floor which was superb, couldnt fault it. Great location to the vic market and good restaurants close by Will definatley... More

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Wellington, New Zealand
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Hotel has a reasonably good location, and it's quite modern. I received a complimentary upgrade to Privileged Room (even the hotel was fully booked, which was a really nice gesture of the GM and actually the only positive thing about the hotel- this was above and beyond, because it was no higher class rooms availability - one extra star for... More

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MercureTherryStreet, General Manager at Mercure Melbourne Therry Street, responded to this review

Dear Jacek_TA, Thank you for your feedback and for contacting me at the hotel regarding your stay. We are more than willing to accommodate an early arrival subject to availability on the day. I have spoken to the team members in question regarding the service you have received. I am glad I was able to upgrade you on arrival and... More

Allen, Texas
Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

When we drove to the front of the hotel I was a little leery. We decided to stay. The room was small , the bathroom wasn't and the bed was comfortable. It had a nice little kitchen area. It might have lacked some dishes, however, all it took was a quick call to get more if needed. The desk staff... More

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Australia
Contributor
17 reviews 17 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here for a couple night with my husband, we in the room 1003/10th floor. Very small room but comfy and modern furnitures, there in a small kitchen in the room too. The tv remote wasn't work properly and need to replace. Good working aircon and not noise it was great. The reception is very very small and no lounge.... More

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MercureTherryStreet, General Manager at Mercure Melbourne Therry Street, responded to this review

Dear JolandaHarrison, Thanks for taking the time to review our hotel. We are looking at refurbishing our Reception in the coming months so we can further improve our guest services. Regards, Akshay Deosthali General Manager More

Contributor
14 reviews 14 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

we stayed here for a week's holiday, very impressed by the friendly greeting at reception and the help to get us into a room ASAP as we were tired from travelling. our room on the 12th floor was small but decent and well presented. beautiful view out the window across to the docklands, there is building going on next door... More

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MercureTherryStreet, General Manager at Mercure Melbourne Therry Street, responded to this review

Dear suziebee11, Thanks for a fantastic detailed review! It is your comments that keep our team motivated to provided the best service we can and I will be sure to share your feedback with everyone. Look forward to seeing you next time. Regards, Akshay Deosthali General Manager More

Mornington, Australia
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Was advised this hotel was in the CBD, otherwise would not have selected this hotel. Man at reception didn't know what to say.. A simple sorry for the bad communication would have been fine! Was given Option for a queen bed or two single, and I wanted the singles but got the queen and had to be changed. $35 for... More

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MercureTherryStreet, General Manager at Mercure Melbourne Therry Street, responded to this review

Dear 58james85, We are conveniently located in the CBD with close access to QV Markets and the shopping precincts. With regards to the deposit, the hotel releases any funds upon check out and it usually takes a couple of days for it to reappear on your statement. I apologize about the miscommunication you received during your stay from our team.... More

Contributor
14 reviews 14 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

As a business traveller, you don't expect a great deal from a hotel, but it's nice when expectations are exceeded, even marginally. Having stayed in quite a few Accor hotels recently, there is one universal trend - food is always a little bet better than average and service/cleanliness/room..well, not quite as good. This particular hotel was a little better on... More

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Additional Information about Mercure Melbourne Therry Street

Address: 43 Therry Street, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Melbourne CBD
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Melbourne Therry Street 4*
Number of rooms: 73
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