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Mercure Melbourne Therry Street

4.0 of 5 43 Therry Street, Melbourne, Victoria 3000, Australia
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Mercure Melbourne Therry Street
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Mercure Melbourne Therry Street
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115 reviews from our community

Traveler rating
    27
    47
    33
    6
    2
See reviews for
11
45
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29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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south coast
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

After a long day's drive we arrived to find we were not booked in!! Our fly-buys getaway plus booking had been made through reservations 6 weeks prior. The fellow at reception found us a room, but I had to organise our wine myself. We have never been to a hotel with so many corridors to get to your room, like... More

Was this review helpful? Yes 1
MercureTherryStreet, General Manager at Mercure Melbourne Therry Street, responded to this review

Dear Beanandeasy, Always great to hear from a Senior Contributor. We are definitely chasing up the booking made via the promotional agency. With regards to parking, we recommend checking in at Reception so we can guide you the public car park in our complex. Regards, Akshay Deosthali General Manager More

2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Stayed here for 4 nights in a standard queen room and we were pleased at the price offered of $125 per night for a hotel that was close to the markets, trams and a short walk to Melbourne Central. This price was negotiated via email when online prices were in the $130 - $150 range so when checking online prices... More

Was this review helpful? Yes 2
MercureTherryStreet, General Manager at Mercure Melbourne Therry Street, responded to this review

Dear Kaz262, Thank you for your detailed review. I have passed on your feedback of the neighboring businesses. However we do not have any control of their premises. I can confirm however that there are no bullet holes but just a glass design. With regards to your pre-authorisation, we do release the funds on the day of check out, however... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

We stayed for 4 nights. Great location close to shops, markets and restaurants. Excellent shower. All you needed. Clean and well serviced. Good kitchen facilities. Car parking a bit expensive. Would go again

Was this review helpful? Yes 2
Geraldine, New Zealand
Senior Contributor
49 reviews 49 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

24 hour service desk is a bonus if like us you need to check out at a very early time in the morning. Helpful staff on the front desk. Nice comfy rooms, not large, but with a small kitchenette it meant that you you easily cook some of the yummy treats, fresh fruit, meat ,fish that can be purchased at... More

Was this review helpful? Yes 1
Mackay, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed only for one night during a stopover, and it was great. The hotel has a good position, you can just walk to the CBD, and the rooms are well presented. The bed was comfortable, the furnitures modern and the bathroom absolutely great and spacious. The reception staff was helpful beyond, even though we arrived in a very early... More

Was this review helpful? Yes
MercureTherryStreet, General Manager at Mercure Melbourne Therry Street, responded to this review

Dear ndulkai, We are very well situated for a quick stopover and for more lengthy stay. We will review our breakfast buffet to ensure we have the best offer available for our guests. Regards, Akshay Deosthali General Manager More

1 review
5 of 5 stars Reviewed 4 weeks ago

Great service at reception. Could not fault the service there. Staff must enjoy being part of the team , it shows . Nice clean hotel. Small rooms but "Great rates " Right next to Victoria markets. Walking distance to CBD, China town etc.....

Was this review helpful? Yes
MercureTherryStreet, General Manager at Mercure Melbourne Therry Street, responded to this review

Dear Patrick S, Thanks for your comments about our service. We aim to provide the best experience we can and your comments surely will be passed on to our team! Regards, Akshay Deosthali General Manager More

Adelaide, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This hotel is a 2 minute walk to the Victoria markets, such a pleasure to visit! Room was a good size, comfortable bed and good heating/cooling with plenty of natural sunlight. Bathroom was spotless and also modern, with a large shower and big fluffy bath towels. Perfect. Julie at the front desk was always happy to help and gave me... More

Was this review helpful? Yes
MercureTherryStreet, General Manager at Mercure Melbourne Therry Street, responded to this review

Dear Natasha91, Thank you for such a fantastic review! This definitely helps us in keeping our team going to provide the best service we possibly can. See you next time in Melbourne! Regards, Akshay Deosthali General Manager More

Melbourne, Australia
Contributor
13 reviews 13 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here as a wotif mystery hotel. Two things the hotel could improve on - the shower in the room had a small gap between the door and the wall which meant when you had a shower the water leaked into the bathroom. Twice I spoke to reception staff about car parking, and not once was I told that the... More

Was this review helpful? Yes 1
MercureTherryStreet, General Manager at Mercure Melbourne Therry Street, responded to this review

Dear lknights, Thanks for your detailed review. We will certainly look into our showers to ensure they are functioning properly! With regards to parking, I am glad we were able to refund you the difference and we will be sure to let all our guests know to validate their tickets. Regards, Akshay Deosthali General Manager More

London, United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 3, 2014

My boyfriend and I booked a last minute trip to Melbourne from Perth over Christmas and New Year. It was good value for money considering the short notice and the location. The rooms were a fair size with a big bed, en suite and small kitchen facilities. We had a very pleasant stay right up until check out where unfortunately... More

Was this review helpful? Yes 2
MercureTherryStreet, General Manager at Mercure Melbourne Therry Street, responded to this review

Dear travelbunny94, Thank you for your detailed review. It was disappointing to hear about your customer service experience at the hotel. We definitely do not have a policy of holding passports and I do wish you urgently contact me at gm@mercuretherrystreet.com.au or 03 9637 6666. Regards, Akshay Deosthali General Manager More

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Additional Information about Mercure Melbourne Therry Street

Address: 43 Therry Street, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Melbourne CBD
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Melbourne Therry Street 4*
Number of rooms: 73
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