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Mercure Melbourne Therry Street

43 Therry Street, Melbourne, Victoria 3000, Australia
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Mercure Melbourne Therry Street
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Mercure Melbourne Therry Street
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186 reviews from our community

Traveler rating
    38
    79
    49
    14
    6
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17
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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Canberra, Australian Capital Territory, Australia
Contributor
15 reviews 15 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

If you want to be in this area close to the Queen Victoria Markets this isn't a bad choice. There are numerous shops and restaurants nearby and the walk into the main CBD isn't too bad. Parking which connects to the building is reasonably priced. Whilst not cheap, pricing is ok compared to surrounding alternatives. Room is small but functional,... More 

Was this review helpful? Yes 1
Portland
2 reviews
4 of 5 stars Reviewed 1 week ago

A Family member attended a 2 day training function held at the Motel so it was nice and convenient to stay here as well. The staff were more than help full and attentive to our needs as we had a young 2 year old staying with us well. It was also very close to Queen Victoria markets so shopping was... More 

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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

My friend and I stayed at Mercure Therry Street Saturday to Monday. The location of the hotel was excellent: literally across the road from Queen Victoria Markets and the tram stop which is within the Free Tram Zone (very convenient for getting into and around the CBD for free). The staff were friendly and quick to answer enquiries. The room... More 

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1 review
1 of 5 stars Reviewed 1 week ago via mobile

Do not stay here. Dingy and grimey. Should not get any stars. Fuse box was noisy all night and staff couldn't fix. Very unpleasant. I asked to move room as the noise made it impossible to sleep. The person at the desk was rude and took 1 hour to move me. Worst hotel stay since I stayed in a $1... More 

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Travelers are raving about these Melbourne hotels

Glen Waverley, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed there for three nights and I was happily surprised. The hotel is newly renovated with a sleek and modern design. Rooms are comfortable with all the amenities you need. Staff are very helpful and accommodating. Literally 1 minute walk away from the Queen Vic Market and the FREE tram stop. Walking distance to all the central attractions.. Overall I... More 

Was this review helpful? Yes
MercureTherryStreet, General Manager at Mercure Melbourne Therry Street, responded to this review

Dear LavenZ, Thanks for your fantastic review! We've just renovated our Reception area and Restaurant and appreciate your feedback! Regards, Akshay Deosthali General Manager More 

Hervey Bay, Queensland, Australia
Contributor
18 reviews 18 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed in a standard room for 7 nights. The rooms are a little dated but clean & tidy. The staff were lovely and our room was cleaned and topped up everyday if we asked for it. Wouldn't recommend room service for dinner but I loved the breakfast so much I ordered the same thing twice in one week! If... More 

Was this review helpful? Yes 1
MercureTherryStreet, General Manager at Mercure Melbourne Therry Street, responded to this review

Dear Richele T, Thanks for your great review and we're certainly looking at improving our Food and Beverage offering with our new Chef. Our newest additions to breakfast are waffles and healthy smoothies and would love to welcome you back to try them! Regards, Akshay Deosthali General Manager More 

Perth, Western Australia, Australia
Contributor
15 reviews 15 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here at the end of March 2015. The location was perfect for our needs. Within 50 metres of the Queen Victoria markets made it easy to get a very cheap breakfast from a variety of different cultures and exceptionally good coffee also at an amazing price. the markets were great to buy snacks from to take back into... More 

Was this review helpful? Yes
MercureTherryStreet, General Manager at Mercure Melbourne Therry Street, responded to this review

Dear Jeff and Jodie, Thanks for taking the time to write such a detailed review. I am glad you enjoyed your stay and your feedback provides our team the encouragement to keep providing great service. Trust we will see you back in Melbourne soon! Regards, Akshay Deosthali General Manager More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 13, 2015

Rooms not made up or cleaned, very slow (0.5Mb) so called Super-Fast Internet, early morning construction works outside the window, filthy bathroom with mold in the sink and generally poor all round. This is the first Hotel I have had to take the effort to complain about and can confirm that the one thing they excel at is excuses.

Was this review helpful? Yes 1
MercureTherryStreet, Director of Sales at Mercure Melbourne Therry Street, responded to this review

Good afternoon Thank you for your feedback and I can assure you we do take all comments seriously. I have passed your feedback regarding the mould in the bathroom to the housekeeping team and they are in the process of trialling a variety of means to remove this. I am also following up with our IT team to check the... More 

Sydney, Australia
Contributor
18 reviews 18 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 12, 2015

We stayed here for two nights as we got a cheap rate through groupon. The room was nice, bed was comfortable. We were shocked to see that our room had a kitchen in it, though the fridge did not work at all. Barely kept things cold and the freezer section did not freeze our ice bricks up. We had breakfast... More 

Was this review helpful? Yes
MercureTherryStreet, Director of Sales at Mercure Melbourne Therry Street, responded to this review

Good afternoon Thank you for your review. Our Groupon deal is a great offer. Complimentary breakfast and Wifi definitely help make the perfect weekend break possible. I am so sorry that you were woken at 2am, our reception team is on duty 24 hours a day and can be contacted on ext 8, please don't hesitate to call them and... More 

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