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Birches Serviced Apartments

Certificate of Excellence
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160 Simpson Street | Corner Albert Street, Melbourne, Victoria 3002, Australia
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Birches Serviced Apartments
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109 Reviews from our TripAdvisor Community

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Traveler rating
    35
    53
    13
    4
    4
See reviews for
35
32
5
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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    (32)
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Gold Coast, Australia
Level Contributor
39 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We've stayed here twice now and find the accommodation adequate, and much more pleasant than most pet friendly places. Both stays were excellent - one on the first floor and the other on the ground floor. It's just across the road from a lovely green park, in a quiet part of East Melbourne, and within easy walking distance of shops,... More 

Was this review helpful? Yes 1
Townsville, Australia
1 review
5 of 5 stars Reviewed 6 days ago NEW

We had the pleasure of staying for three nights Although the Melbourne weather was bitterly cold the staff at Birches exuded warmth and advice to guests! Any requests or travel questions were dealt with promptly and with a smile. All staff from front office to room service were friendly and most helpful. The rooms were large, comfortable, clean and warm.... More 

Was this review helpful? Yes 1
Kuala Lumpur
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 23, 2015

We spent 3 nights here in our recent trip to Melbourne. We were allocated a ground floor apartment, which was convenient for us to just park our car at the doorstep and walk into our unit. This was especially helpful as we need to carry baby stroller and baby bags every time we go out.The one-bedroom apartment, though a bit... More 

Was this review helpful? Yes 1
Frontdesk160, General Manager at Birches Serviced Apartments, responded to this review

Thank you so much for taking the time to post your review, we really appreciate your feedback. We do try where possible to accommodate families with young children on the ground floor so glad you found this of benefit. You've taken some great photo's of our apartment's which represent our offering perfectly. We do hope we will have the opportunity... More 

Auckland, New Zealand
1 review
1 of 5 stars Reviewed June 22, 2015

I had a poor experience with the Birches. My outbound flight was delayed and I ended up getting into Melbourne at 10pm at night. The place was locked up and no answer on the after-hours number and no alternative access provided. I ended up stranded in Melbourne at 11pm at night. Looking at the booking confirmation, it does say that... More 

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Frontdesk160, General Manager at Birches Serviced Apartments, responded to this review

Thank you for taking the time to post your review. All feedback is important to us be it good or bad. It is never a pleasant experience to arrive in an unknown location late at night wondering what the next step is going to be. As neither party in this instance received the phone calls we can only assume that... More 

Euroa, Australia
Level Contributor
8 reviews
4 hotel reviews
4 of 5 stars Reviewed May 28, 2015

We wanted to stay as close to the city as we could but be able to have our dog with us. Birches' have apartments that are pet friendly. This means the pet friendly rooms have vinyl/tile floor coverings. When staying in pet friendly accommodation you can sometimes end up in the dog house, not at Birches. Clean reasonably modern rooms... More 

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Frontdesk160, General Manager at Birches Serviced Apartments, responded to this review

Thank you so much for taking the time to post your review, we certainly appreciate your feedback. We have about a third of our rooms as Pet Friendly, so they do need to be pre-booked. Glad to hear that you found the service provided by DogsHQ useful - nothing like an uninterrupted shop! We hope to have the opportunity to... More 

Australia
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed April 25, 2015

Spent 4 days here and found the apartment comfortable and sufficient for our needs. It was clean and light, with a separate bedroom, and bathroom off the bedroom, slightly awkward if their is a third person sharing. Kitchenette has a microwave as well as a hotplates and oven. Close to the Victoria Parade tram to the city and restaurants in... More 

Was this review helpful? Yes 1
Adelaide
Level Contributor
46 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed April 2, 2015

We had a one bedroom apartment which was neat and clean with plenty of bedding for the sofa bed. The bedroom was off the living area but not closed off ideal for a couple. Apartment was still roomy with the sofa down. The staff were very friendly and helpful. Very close to the tram which is a short trip to... More 

Was this review helpful? Yes 1
Frontdesk160, General Manager at Birches Serviced Apartments, responded to this review

Thank you for taking the time to post your review, we appreciate your feedback. We are delighted that you enjoyed your stay and we look forward to having you stay with us agin in the future. Kind regards Alan More 

Adelaide, Australia
Level Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed March 30, 2015

Stayed with my family in a bedroom apartment for a long weekend trip to Melbourne. Check in staff were super friendly and helpful, our room was spacious with a full kitchen. Very clean and neat, only a short walk up some stairs to our room. It's close to tram stops (only 5-10 mins commute into the CBD - Collins St)... More 

Was this review helpful? Yes 1
Frontdesk160, General Manager at Birches Serviced Apartments, responded to this review

Thank you for taking the time to post your review, we appreciate your feedback. We are delighted that you enjoyed your stay and we look forward to having you stay with us agin in the future. Kind regards Alan More 

Urunga
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed March 29, 2015

I needed somewhere to stay handy to the Rod Laver stadium and according to the review this place was a 15 minute walk away - wrong ! It is at least a half hour walk or $15 in a taxi ! The manager called me on my mobile to see what time I was arriving and text me the info... More 

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Frontdesk160, General Manager at Birches Serviced Apartments, responded to this review

Thank you for taking the time to post your review. We would appreciate if you could advise where you read it was a 15 minute walk to Rod Laver so that we can have this corrected. As you would be aware, it is a 15 minute walk to the MCG and a further 15 minutes on to Rod Laver Arena.... More 

Sale, Australia
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed March 21, 2015

We chose Birches primarily due to it allowing pets. Our dog is like our child and we try to take him everwhere with us. Birches accommodated and for that they earned some points. If we weren't traveling with our dog then I would not stay at Birches. It was a bit outdated on the interior (kitchen & bathroom). The parking... More 

Was this review helpful? Yes 1
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